HP India Complaints & Reviews

Address: Ernakulam, Kerala

Two months back my wifi had a complaint:

HP Case ID #: [protected]
STATUS: CASE IS CLOSED

Please note that if materials are being posted to you, this notification confirms that these materials have been ordered.

Product description: HP[protected]TU Notebook PC
Product number: E6F51PA
Serial number: 5CG3324RBS
Problem description: bench//SOME TIMES WIFI NOT WORKING (SOME TIMES SHOWS NOT DETECT, SOME TIMES SHO

MAY 28, The compliant is resolved. but...
16, 17/7/14, Last 2 day we see the same compliant.
what i do...?????

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Address: Jaipur, Rajasthan

This complaint is regarding case [protected] .as the company organisation are not dealing well with this case id they are unable to tell the progress of my caseid and in the name of adp they have made the complaint for so long delay and even the customer care centre delaying it by saying it it will be over by 2 days and this gone on many times my name is ankur hatwal mobile no:[protected]

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Address: Chennai, Tamil Nadu

i have been calling hp call centre for the past 4 days regarding the problem of wi fi in my laptop.u have been told you will send an onsite techinician but u din't.i have been said that the techinician has viaited my place on 7th july but i dint even get a call.he came to my place on 1st july.everyday i call u are saying 1 new problem with my laptop.it has been 15 days and my problem has not been resolved yet .if the same persits i will forcibly have to file a complaint against that person

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Address: Thanjavur, Tamil Nadu

I am Arun from kumbakonam thanjavur district, tamilnadu. i have purchased one HP Laserjet M1005 MFP printer in past one six months before., i have warranty., now this printer was not working., so many times called to local hp vendor., But no responses., i want immediate action taken of this issue., also complaint raised to our customer care in last week.,

Product details :

Product Name : HP LASERJET M1005 MFP
Serial No : CNH8F88G88
Product No : CB376A
Purchased Date : JANUARY 2014.

As soon as possible i need solution of the issue., Please do the needful.

Regards,
B.Arun
Kumbakonam,
[protected]

Complaint marked as Resolved

HP printer Problem Resolved., Our HP Customer Relations case manager called me and take action immediately., now printer working smoothly., very good customer support..thanks to Customer Relations case manager of HP and service engineer.,

HP India customer support has been notified about the posted complaint.

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T

thenpandiking

from Thiruvaiyaru, Tamil Nadu

Jul 22, 2014

HP printer Problem solved., Very good customer support., ,

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Address: Thrissur, Kerala

i have recently discovered that when viewing my hp laptop screen across certain angles, a wavy pattern of bright display is visible. i am sure that this was not there before. i have taken the photo as proof. My laptop is under warranty. Please do the necessary to rectify the problem.

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Address: Bangalore, Karnataka

I had an issue while connecting my 2 year old HP printer to my brother's laptop that I had borrowed for starting my own business. I used a quick google search to fix the problem but that did not help me. I then decided to get professional help to solve my problem. After having received many quotations from various companies, i decided to go ahead with Online Tech Repair (www.onlinetechrepairs.com). Reasons I chose them over the others: 1) They were extremely friendly and patient with me during my initial discussions and responded promptly to my request. 2) Their prices were extremely reasonable. 3) They were ready and willing to walk me through the entire process step by step and were on call with me till i got it fixed. How did they do it 1) They first asked me to state my problem clearly and asked me a few questions. This was done to detect any physical connectivity issues with the printer. 2) After having answered this, they confirmed that the printer and the laptop were functioning correctly. 3) They then, asked me if they could access my laptop remotely to troubleshoot the problem and fix it. I agreed. 4) One of the tech support executives accessed my laptop and started troubleshooting. 5) I sat back and watched as the tech support executive was navigating my laptop to spot the issue. The issue was fixed. 6) I was told that it was due to an older version of the driver that had been installed. My Experience I loved the entire friendly conversation that took place with them. They understood my needs clearly and acted upon the solution immediately. Being a technical noob, i sometimes find it difficult to communicate with tech support teams. It was a very different experience with the guys at Online Tech Repairs. You can check out their website www.onlinetechrepairs.com or call them on[protected]. Would definitely recommend this service to anyone who needs help fixing their computers. Thanks a ton guys. Great Job...!! Otr214416

Aug 14, 2020

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

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Address: Gurgaon, Haryana

Hi,

We have recently purchased HP Laser Jet M5035 MFP from M/s Delta IT solutions, Gurgaon, Serial No- CNCXB17929. On 10th July your installer is in our premises to install the printer. We have recieved the printer in such a bad condition that the wires are not having protecting sleeves, Trays of all sides of printer is having corrosion with a layer of dust.

Could you contact me within 1 day other wise i will have to file the same case in Consumer court & file PIL against your company to giving such a product

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Address: Kanpur, Uttar Pradesh

during recovery of my windows, disk 1 was not working after 20% completion... i did complaint of it and got a case id agian and again and they asked me to wait for two days... now it has been more than two weeks and no response... if i call them they say that wait... i could say the worst service... i m a student and in college just due to this i am not able to complete my project... what's the use of choosing HP... it's better to choose other company... i just want recovery cd's of my laptop i.e Envy m6 1213 TX...

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I had an issue while connecting my 2 year old HP printer to my brother's laptop that I had borrowed for starting my own business. I used a quick Google search to fix the problem but that did not help me.

I then decided to get professional help to solve my problem. After having received many quotations from various companies, I decided to go ahead with Online Tech Repair (www.onlinetechrepairs.com).

Reasons I chose them over the others:

1) They were extremely friendly and patient with me during my initial discussions and responded promptly to my request.

2) Their prices were extremely reasonable.

3) They were ready and willing to walk me through the entire process step by step and were on call with me till I got it fixed.

How did they do it?

1) They first asked me to state my problem clearly and asked me a few questions. This was done to detect any physical connectivity issues with the printer.

2) After having answered this, they confirmed that the printer and the laptop were functioning correctly.

3) They then, asked me if they could access my laptop remotely to troubleshoot the problem and fix it. I agreed.

4) One of the tech support executives accessed my laptop and started troubleshooting.

5) I sat back and watched as the tech support executive was navigating my laptop to spot the issue. The issue
was fixed.

6) I was told that it was due to an older version of the driver that had been installed.

My Experience

I loved the entire friendly conversation that took place with them. They understood my needs clearly and acted upon the solution immediately. Being a technical noob, I sometimes find it difficult to communicate with tech support teams. It was a very different experience with the guys at Online Tech Repairs. You can check out their website www.onlinetechrepairs.com or call them on[protected].

I would definitely recommend this service to anyone who needs help fixing their computers.

Thanks a ton guys. Great Job...!!

ID: otr214404

Aug 14, 2020

Complaint marked as Resolved

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O

otr214409

from Bengaluru, Karnataka

Jul 22, 2014

I had an issue while connecting my 2 year old HP printer to my brother's laptop that I had borrowed for starting my own business. I used a quick Google search to fix the problem but that did not help me.

I then decided to get professional help to solve my problem. After having received many quotations from various companies, I decided to go ahead with Online Tech Repair (www.onlinetechrepairs.com).

Reasons I chose them over the others:

1) They were extremely friendly and patient with me during my initial discussions and responded promptly to my request.

2) Their prices were extremely reasonable.

3) They were ready and willing to walk me through the entire process step by step and were on call with me till I got it fixed.

How did they do it?

1) They first asked me to state my problem clearly and asked me a few questions. This was done to detect any physical connectivity issues with the printer.

2) After having answered this, they confirmed that the printer and the laptop were functioning correctly.

3) They then, asked me if they could access my laptop remotely to troubleshoot the problem and fix it. I agreed.

4) One of the tech support executives accessed my laptop and started troubleshooting.

5) I sat back and watched as the tech support executive was navigating my laptop to spot the issue. The issue was fixed.

6) I was told that it was due to an older version of the driver that had been installed.

My Experience

I loved the entire friendly conversation that took place with them. They understood my needs clearly and acted upon the solution immediately. Being a technical noob, I sometimes find it difficult to communicate with tech support teams. It was a very different experience with the guys at Online Tech Repairs. You can check out their website www.onlinetechrepairs.com or call them on[protected].

I would definitely recommend this service to anyone who needs help fixing their computers.

Thanks a ton guys. Great Job...!!

ID: otr214409

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Address: Bangalore, Karnataka

I had an issue while connecting my 2 year old HP printer to my brother's laptop that I had borrowed for starting my own business. I used a quick google search to fix the problem but that did not help me.

I then decided to get professional help to solve my problem. After having received many quotations from various companies, i decided to go ahead with Online Tech Repair (www.onlinetechrepairs.com).

Reasons I chose them over the others:

1) They were extremely friendly and patient with me during my initial discussions and responded promptly to my request.

2) Their prices were extremely reasonable.

3) They were ready and willing to walk me through the entire process step by step and were on call with me till i got it fixed.

How did they do it

1) They first asked me to state my problem clearly and asked me a few questions. This was done to detect any physical connectivity issues with the printer.

2) After having answered this, they confirmed that the printer and the laptop were functioning correctly.

3) They then, asked me if they could access my laptop remotely to troubleshoot the problem and fix it. I agreed.

4) One of the tech support executives accessed my laptop and started troubleshooting.

5) I sat back and watched as the tech support executive was navigating my laptop to spot the issue. The issue was fixed.

6) I was told that it was due to an older version of the driver that had been installed.

My Experience

I loved the entire friendly conversation that took place with them. They understood my needs clearly and acted upon the solution immediately. Being a technical noob, i sometimes find it difficult to communicate with tech support teams. It was a very different experience with the guys at Online Tech Repairs. You can check out their website www.onlinetechrepairs.com or call them on[protected].

Would definitely recommend this service to anyone who needs help fixing their computers.

Thanks a ton guys. Great Job...!!
Otr214412

Aug 14, 2020

Complaint marked as Resolved

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I had an issue while connecting my 2 year old HP printer to my brother's laptop that I had borrowed for starting my own business. I used a quick Google search to fix the problem but that did not help me.

I then decided to get professional help to solve my problem. After having received many quotations from various companies, I decided to go ahead with Online Tech Repair (www.onlinetechrepairs.com).

Reasons I chose them over the others:

1) They were extremely friendly and patient with me during my initial discussions and responded promptly to my request.

2) Their prices were extremely reasonable.

3) They were ready and willing to walk me through the entire process step by step and were on call with me till i got it fixed.

How did they do it?

1) They first asked me to state my problem clearly and asked me a few questions. This was done to detect any physical connectivity issues with the printer.

2) After having answered this, they confirmed that the printer and the laptop were functioning correctly.

3) They then, asked me if they could access my laptop remotely to troubleshoot the problem and fix it. I agreed.

4) One of the tech support executives accessed my laptop and started troubleshooting.

5) I sat back and watched as the tech support executive was navigating my laptop to spot the issue. The issue was fixed.

6) I was told that it was due to an older version of the driver that had been installed.

My Experience

I loved the entire friendly conversation that took place with them. They understood my needs clearly and acted upon the solution immediately. Being a technical noob, I sometimes find it difficult to communicate with tech support teams. It was a very different experience with the guys at Online Tech Repairs. You can check out their website www.onlinetechrepairs.com or call them on[protected].

I would definitely recommend this service to anyone who needs help fixing their computers.

Thanks a ton guys. Great Job...!!

ID: otr214410

Aug 14, 2020

Complaint marked as Resolved

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I had an issue while connecting my 2 year old HP printer to my brother's laptop that I had borrowed for starting my own business. I used a quick Google search to fix the problem but that did not help me.

I then decided to get professional help to solve my problem. After having received many quotations from various companies, I decided to go ahead with Online Tech Repair (www.onlinetechrepairs.com).

Reasons I chose them over the others:

1) They were extremely friendly and patient with me during my initial discussions and responded promptly to my request.

2) Their prices were extremely reasonable.

3) They were ready and willing to walk me through the entire process step by step and were on call with me till I got it fixed.

How did they do it?

1) They first asked me to state my problem clearly and asked me a few questions. This was done to detect any physical connectivity issues with the printer.

2) After having answered this, they confirmed that the printer and the laptop were functioning correctly.

3) They then, asked me if they could access my laptop remotely to troubleshoot the problem and fix it. I agreed.

4) One of the tech support executives accessed my laptop and started troubleshooting.

5) I sat back and watched as the tech support executive was navigating my laptop to spot the issue. The issue was fixed.

6) I was told that it was due to an older version of the driver that had been installed.

My Experience

I loved the entire friendly conversation that took place with them. They understood my needs clearly and acted upon the solution immediately. Being a technical noob, I sometimes find it difficult to communicate with tech support teams. It was a very different experience with the guys at Online Tech Repairs. You can check out their website www.onlinetechrepairs.com or call them on[protected].

Would definitely recommend this service to anyone who needs help fixing their computers.

Thanks a ton guys. Great Job...!!

ID: OTR214402

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I had an issue while connecting my 2 year old HP printer to my brother's laptop that I had borrowed for starting my own business. I used a quick Google search to fix the problem but that did not help me.

I then decided to get professional help to solve my problem. After having received many quotations from various companies, i decided to go ahead with Online Tech Repair (www.onlinetechrepairs.com).

Reasons I chose them over the others:

1) They were extremely friendly and patient with me during my initial discussions and responded promptly to my request.

2) Their prices were extremely reasonable.

3) They were ready and willing to walk me through the entire process step by step and were on call with me till I got it fixed.

How did they do it?

1) They first asked me to state my problem clearly and asked me a few questions. This was done to detect any physical connectivity issues with the printer.

2) After having answered this, they confirmed that the printer and the laptop were functioning correctly.

3) They then, asked me if they could access my laptop remotely to troubleshoot the problem and fix it. I agreed.

4) One of the tech support executives accessed my laptop and started troubleshooting.

5) I sat back and watched as the tech support executive was navigating my laptop to spot the issue. The issue was fixed.

6) I was told that it was due to an older version of the driver that had been installed.

My Experience

I loved the entire friendly conversation that took place with them. They understood my needs clearly and acted upon the solution immediately. Being a technical noob, I sometimes find it difficult to communicate with tech support teams. It was a very different experience with the guys at Online Tech Repairs. You can check out their website www.onlinetechrepairs.com or call them on[protected].

I would definitely recommend this service to anyone who needs help fixing their computers.

Thanks a ton guys. Great Job...!!

ID: otr214408

Aug 14, 2020

Complaint marked as Resolved

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Address: Gautam Buddh Nagar, Uttar Pradesh

After doing my laptop on, it takes 6-7 minutes in coming with windows screen as i fill my password on lock screen of the laptop it comes with a blank dark screen nothing can be seen on that screen except the cursor.can u tell me where is the problem in my laptop

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Address: New Delhi, Delhi

HP Pavilion p7-1010in Desktop PC Product no. QP086AA#ACJ Serial No. 4CE1182N14 Billing Date 18/09/2012, warrenty-3Y Billing Address:- Rakshit Goyal1/E-11, TAMBOLI STREET, MURADABAD, Ph. ([protected]) Complain For Mouse P/N:[protected] CT:FBXTA0BVB0J8QT REV.0B Current Address: Mukesh Agrawal C-1340, Bank Road, Tigri, New Delhi 110062Ph. No. [protected]

Aug 14, 2020

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi

Dear sir, I am Sher Singh I parches the Hp Laser Jet 1020 Plus Printer in Feb 2014 in this Time some problem in the printer print is coming but left side black line in the print page. so very fie my problem. My Address- Rz-66 Hans Park New Delhi-110046 Thanks Regards Sher Singh [protected]

Aug 14, 2020

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

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S

sher singh rana

from New Delhi, Delhi

Jul 7, 2014

what is the progress my complaint.

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hi my name is chittaranjan das i have bought a new printer from OBS[orient business service at secundrabad. i had buyed it on 5october 2013.. when i was working on the printer it has came a light and it got strucked and i have tried a lot but it was not responding so i had decided to complaint so please take care of my printer and send me the details when u will repair it, and my number is [protected]..

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Address: New Delhi, Delhi

I bought a Pavilion 14-n201tx around one and a half month ago, the laptop comes with super cool configuration which consists of 1 TB Hard Disk 4GB RAM i5 4th generation processor along with Windows 8.1 I paid 46 thousand rupees for the same. The very firs day I was so happy to see how fast the computer was on start up and performance and everything. But after a day or two the laptop started messing up, upon start up it prompted a message which reads "Preparing Automatic Repair" and then goes into blue screen mode and it goes on for hours, I then called up HP customer care number and they helped me do some kind of diagnosis and the laptop worked for a day but the problem came back, as the number of days increased the problem increased more and more, and finally the laptop denied to start. I then asked HP to send a engineer at my place, who after checking the laptop says that the hard disk number of my laptop doesn't matches the one updated with HP hence it can't be considered under warranty. Now I have to fix my computer on my own I tried contacting every possible person, but it is of no use. Seems like I lost Rs. 46000 with HP You should not trust HP they are big time scammers SCAMMERS !!! SCAMMERS !!! SCAMMERS !!! SCAMMER !!!

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Address: Bangalore, Karnataka

Dear Sir/Madam, I have purchased one HP Laserjet1020 Plus, Sl No-CNCH269443 Product No.CC418A from M/s WS Retail Services Pvt Ltd (Flipkart.com), Warehouse Address: Sree Balaji Business Park 312, Badu Road, Digberia Madhyamgram, Kolkata, West Bengal, India – 700128 vide Invoice No. KOL[protected] dated 24.07.2013 which is under warranty period of one year but now the printer got some problems and giving print out full page black from which our office work is being hampered. You are requested to kindly do the needful at your end. With thanks & kind regards, S.Swamy Mob.No.[protected]

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Address: Bhandara, Maharashtra

I had Register a complaint about my Pavilion Series Laptop on Sunday dated 22/06/2014. At that time they assure me that the engineer will solve this issue within 3 working days. Today it's Thursday Dated 26/06/2014 & I doesn't know about the details of engineer who will visit at my place. This is second time when I facing this issue. Firstly the same thing happened earlier before 1 month. That issue was solve after 9 days. This time doesn't know what what will going to happen. Also I want to know about the replacement policy of defective products, since I am facing the same Motherboard Issue twice since from 2 Months New Laptop Purchase. After purchase it within two months I am frustrated two times. It affects my tax consultancy business because my whole data gets blocked in that laptop. In my firm I am using Dell, Sony & Lenovo Laptop but never face this types of problems. I really want to know about this issue. If this is your service & products, then Next it's better to choose another brands products. It's Really Headache..

HP India Complaints & Reviews

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