HP India Complaints & Reviews

I Buy HP Laptops r003tx 10 Days Ago But Some WiFi And Bluetooth Issue in This laptop So i He Send Engineer To diagnostic The Problem. But Unfortunately Problem Has been not Solved. So I demand From Hp I went To Refund Full Money As Your 21 Days Money Back Policy. But Hp Is not Gives Replay. He Writes A Case And Say To Wait for replay Is to Time Consuming I need A refund For my Laptop. i Have Some Case Details Provided bellow Please solve My Case Fastly.. Your request is being worked on under Case ID number [protected]. Product description: HP 15-r033tx Notebook PC Product number: J8B79PA Serial number: CND4312CHR Problem description: IN/MF: 9-18/Standard(3BD)/CSR/ HP 15-r033TX Notebook PC ALL / bluetooth

I have a blue dump problem in laptop. I have called your customer care many times & your engineer came to our office for the solution but all goes in vain. Still the same problem persist. I have also an e-mail conversation with Mr. Kapil Chawla, Service Delivery Manager – North, HP PPS CSS Kapil.[protected]@hp.com Hewlett-Packard Company Tower – A, 2nd Floor, Bldg 10, DLF Cyber City Gurgaon - 122002 India Please provide the solution for it. Thanks Anurag

Sir, With great pain and anguish i am reporting that recently i had some issues with battery of my new laptop. Accordingly i went to your authorised service center namely "Jabil Global Services #147, Sector-5, IMT Manesar Gurgaon- 122051" on 10th Oct 2014. My notebook has keyboard and battery issue. When i asked staff to fix the battery issue, they were giving nonsense excuses. I told him that my notebook still under warranty period. it is pertinent to mention here that my notebook is still under warranty.and there is no reason for any sane person to act in any manner which will be detrimental to the warranty. Service center has quoted the battery price as 7032 INR . I hope readdresses of my grievance will be just and by earliest. Regards, Surendra Kumar

I had purchased this 8GB pen drive from Data Care Corporation in Deccan, Pune last year. Since then the pen drive is not working properly at all. I got it replaced 2 months ago because it was not getting detected, and now the replaced pen drive is again showing me a storage capacity of only 1GB instead of 8GB Now I want it to be replaced by BEST QUALITY pen drive which shall not be required to be replaced again. Kindly do the needful at your earliest. Purchased from: DCC LAPTOP MALL INV. NO. JMD21059 DATE OF PURCHASE:11 Jan. 2014 Name: Kaivalya Gune Address: 11, Kamla Bhavan, Ideal col., Paud road, Kothrid, Pune 38 Mobile no. [protected]

Sir We had purchased 3 HP Scanners from you.The model number of the device is HP Scanjet 200. Among Them two scanner shows problems. "The scanned images shows dark lines on the top to centre". The serial numbers of scanners with problem are: CN31HA1497 & CN31HA14BN Address: Sub. Regional Transport Office Devikulam Adimaly, Adimaly P.O Idukki District Kerala-685561 India e-mail id: [protected]@keralamvd.gov.in phone number: [protected], [protected] please rectify the problem as soon as possible Rajesh Rajappan ASA Devikulam

From Binu Joseph Mary Matha Minor Seminary Parathodu P O Podimattom Kanjirappally, Kottayam Dt. Kerala, India Service No.[protected] To, HP Service Manager Respected Sir, HP Printer LJ1108, serial no.VNF5N 25095. I am totally disappointed by the service provided by you. I contacted at the service centre several times, but they are actually fooling me by saying that the problem will be solved as soon as possible. But the real problem still remains. Now I lost my toner also. what I must do. This is my second mail to the help desk. Now I cannot contact the service center (Maha Electronics, Kochi) to which I sent the toner, since they are not attending any calls. I wish if my printer would get back as soon as possible. I expect a reply as soon as possible. About two weeks has been finished, if you are not solving my problem I wiil be prompted to take legal measures. Please contact me as soon as possible. My Mob no.[protected] Service No.[protected] Yours Faithfully Binu Joseph Well Wisher Of HP Product

I requested a support from Hp on[protected] my Case ID number [protected]. Product description: HP Pavilion 15-e018tx Notebook PC Product number: E3B58PA Serial number: 5CD3252JNC Problem description: IN//NBD/NSR//HP Pavilion 15-e018TX NB PC ALL/W-8-black screen on display I am still waiting for the technician to come to my address and resolve my problem It's already been a long time since

We purchased 35 above said desktops for around 20 lakhs of rupees. We are a leading educational institute of this region (Khalsa College Patiala, Punjab). Some of the system have not working properly from the day one. one of the system is having hardware issues and other have software issues. We contacted the customer care to sort out our issue, but surprised to see their behaviour. first 2-3 days the we were unable to contact because customer care no. not connected. And the behaviour of the guy attending us was so confusing they have spent 1 hr to understand our problem and then lodge the complaint. The engineer visited us after repeated calls to service centre of chandigarh i.e. ensure support services ltd. they engineer only having one ticket no. he told us to attend only the complaint of one system, but we have lodged for two systems. The complain he attended was h/w issues they told their display panel should be replaced because the system is giving display problem. Again we have to contact to the custormer care after 10 days for the same issues. again we have to spent 1 hr for the same issue i.e.[protected] they guy is responding well they said to attend the complaints one by one pc. it means for other faulty computers we have to spend at least 6 months more to resolve the problems one by one. We cannot understand why they are lodging complaints for 2-3 computer simultaneouly, It means on everyday we have to lodge a complaint for one pc. This is really discusting the compnay like HP is behaving like this, then how we can expect from other. With regards Inderdeep Singh Khalsa College Patiala [protected] Vendor from purchased : Laptop country Leela Bhavan Patiala.

From: HPSupport_Global <[protected]@g5u0677c.atlanta.hp.com> Date: Thu, Aug 14, 2014 at 1:10 PM Subject: <CASE:[protected]> To: [protected]@gmail.com Dear Customer, Greetings of the Day!! Thank you for contacting HP Technical Support; We appreciate the opportunity to assist you. This email is from HP Technical Support team with regards to Case [protected]. As per our conversation today, we have assigned the case to the nearest HP Authorized Service Center based on your physical address and the service center Personnel would contact you to schedule the Onsite visit. Below is your Product and Contact Details as per our records for the Onsite service: Product Model:HP Pavilion TS 11-e006AU NB PC ALL Product Serial:CND3350QGH Name: suraj bikram Phone No: +91 [protected] Alternate Phone No: N/A Physical Address: room no 28 park city, kabir chowk, raigarh, CT, 496001 In case of any feedback, suggestion or escalation, please refer the below link and write on the given mail ID.

Dear sir, I purchased HP pavilion notebook last year in October, from Kanpur INDIA Product description: HP Pavilion TouchSmart 14-b172tx Sleekbook Product number: D9H69PA Serial number: 5CD324BCM7 Few days back Under warranty service engineer replace laptop screen. Hp case ID [protected]. after that F1, 5, 6 these three keys are not working. now display is gone. please assist me, my laptop having one year accidental warranty and two year warranty. Regards, Deepak Mishra (Technical Manager) EAB Technology Solutions PLC Addis Ababa Ethiopia M:- [protected]

I have purchased HP Laptop in the month of May'2014. But Last 2 months, my laptop keyboard is not working. I had tried your HP customer no. but nos.are not valid. all my works are stuck for this problem. you are requested to you plse. send your engineer on urgent basis to solve a problem or give me no to whom I contact????

Dear sir, we have purchased hp printers only, but at barbil there is no hp service station and hp also not arrange any mega camp for reparing and replace of the same. The retailers are also charing high for reparing and also not properly repair the printer. Since 2 years my hp laserjet 3030 printer is not working but nobody at barbil repair the same. It is difficult for us for servicing of hp product which creates dissatisfaction. It is also not possible for our part to take the printer everytime for reparing and service purpose to bhubaneswar which cost much then a new printer. So we request hp to arrage a mega camp of all hp product for servicing/reparing at barbil, odisha and different area for customer satisfaction. Otherwise we all prefer for other product as it hinder our general work.

Sanjib kumar
Barbil, odisha
[protected]@rediffmail.Com

HP deskjet 2520 printer is not printing the excel sheets. When any excel sheet is set to print then only fax is shown as option and deskjet printer is not selectable. Kindly let us know the solution urgently as non functioni9ng of printer is effecting the efficiency of office work.

Sir, One HP computer bearing sl.no INA325SDHX purchased on 03.8.2013 is not powering on . As the machine is under warranty, KINDLY ARRANGE TO SET RIGHT THE DEFECTIVE SYSTEM EARLIER . SENDER- I MALAIMEGAM CELL-[protected] SUB POSTMASTER INDIA POST ; SATTUR-626203 PHONE[protected]

I took new HP Pavilion g6 in the month of may.when I took top panel was covered with a plastic cover. When i removed that plastic cover I found a defect on HP logo. That is completely manufacturing defect. So i kindly request you to look over the problem and replace the top panel.

The technician Mr. Indrajeet Pandey, had called up in the morning to come and fixed up the time to come and resolve the printer issue. For the same i had to come early curtailing my schedule, so that i could be there at home when the technician visited. But when i called him up at around 6:21 PM, he said he was at Panvel and will not be able to come. When i, reminded him that, it was he who had suggested to come in the evening. He said that he lives in Chembur, and will come in the evening...it was decided that he would call when he reaches Chembur Station. He called up at 9:30 PM, that he is near my residence...as he had not informed me that he would be coming, I had gone out for some work. Told him that i can reach home back in 10 minutes and requested him to wait. On which the fellow reaction was unacceptable. He started explaining and arguing with me that even he had a home and have to reach home on time. When reminded him that it was HP Printers that i bought the printer from, and i would expect a bit of professional behaviour from him. He said that tough he worked for HP, it does not own him. For which i told him to wait if he wanted to wait till i come, which i returned in 10-15 minutes. When i reached home, and tried calling the fellow to guide him home, his phone was switched off...tried atleast 3-4 times, but couldnt get through. The fellow called at 10:20 PM informing the his phone's battery had discharged and that he had reached home. This behaviour and attitude is completely shocking from someone who's representing HP. I am still left unattended and shocked. Want to know can my issue get resolved and how soon???

To, The M.D HP company limited Sub:- Complaint regarding repairing of faulty Laptop within warranty period. Dear sir, I have purchased HP pavilion laptop from HP Show Room Agartala (Tripura) which serial No. is 5CD3248SCC. It is not functioning since last one week, then I have lodged a complaint to HP customer center on 1.10.2014 and he has given a complaint No. [protected]. Now six days have been gone but nobody has turn up for attending the fault. Neither call on my contact mobile number nor visited at my registered address. In spite of that customer center has raised a Performa invoice of Rs.6000/- on my email for purchase of new adopter, but adopter is already in working condition. It has tested on other laptop and found working properly. So, you are requested to make arrangement for repairing of my faulty laptop as per terms and condition of warranty period. With regards, Devdutt Kumar Mob-[protected] Laptop serial No- 5CD3248SCC.

My pavilion laptop serail number is 5CD3248SP1.Last month i had a problem in the keyboard and i complained it to HP and they sent a new keyboard and the problem was solved.But, the enginner who dismandled the computer done some problem.Now i cant close or open the lid because something was broken inside.I am very disappointed about service and i want rectify the problem.still i am having the warrant upto 2016.my email id:[protected]@gmail.com and phone number:[protected]

Dear Sir, i have hp printer model no. Hp Laser M1005 MFP which is not working properly, it is accepting print command and giving blank paper. this printer is for office use so we are facing lots of problem. kindly provide proper solution and resolve the issue as soon as possible. Regards, Aseem Jharia Mob: [protected] & [protected]

i had purchased the product HP
15-r006tu notebook PC from Reliance Digital, vashi, mumbai on 29th
August...however its touchpad stopped working within two days...from
then on i have registered a complain with case id [protected] ... i got
the DOA Letter after 17days after a lot of follow ups...but as the
prodct serial number was wrongly written in the DOA ..the dealer disnt
accept the replacement of the product...and till date i havnt received
any DOA with the corrected serial number...two cases have been
opened...one has been closed without being resolved..case number
[protected] and another [protected] . It has been a month now when i am sitting with a defective laptop whicvh i had purchased on 29th august.

Contact:[protected]