HP India Customer Care
HP Inc.
Customer satisfaction rating: 16%
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3121
COMPLAINTS

HP India Customer Care

HP Inc.

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Address
24, Salarpuria Arena, Adugodi, Hosur Road
Bangalore
Bangalore District
Karnataka
India - 560030

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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551
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296
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143
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93

Phone:
Phone:
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135
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85

Additional info
IN Bangalore GeBC Embassy Prime (BEP)
HP Inc., GF, Global e Business Ops Pvt Ltd, No. 66/2, Ward No. 83, Bagmane Tech-Park, 7th Floor - A Wing "Embassy Prime" CV Raman Nagar, P.C. 560093, Bangalore, Karnataka

Bangalore, IN - Akash Block (BGC)
HP Inc., 5F, Salarpuria GR Tech Park, Khatha No 69/3, Mahadevapura CMC 5 &9 FL, Whitefield Road, P.C. 560066, Bangalore, Karnataka

Bangalore, IN (IEC)
HP Inc., "Hewlett Packard Global soft PVT Ltd, EC2 Campus, HP Avenue, Survey No. 39 (PART), Electronic City Phase II, Hosur Road Bangalore – 560 100 India.", P.C 560100, Bangalore, Karnataka

IN Bangalore - HPGS Surya TP II (ISU)
HP Inc., Floor G-A Wing Sy No.9/1, 91/2 & 91/3, P. C 560100, Bangalore, Karnataka

Bangalore, Pritech Park - SEZ (PSR)
HP Inc., Pritech Park - SEZ, Sarjapur, Marathalli Outer Ring Road, P.C 560103, Bangalore, Karnataka

IN Bangalore Sales - Salarpuria Arena (SAU)
HP Inc., 2FL, 24 Salapuria Arena, Hosur Main Road, P. C 560030, Bangalore, Karnataka

Bangalore Surya Waves (SWH)
HP Inc., 5FL, Surya Wave, Sy. No.61 (P), Doddathogur Village, P.C. 560100, Bangalore, Karnataka

Prestige Palladium Building
HP Inc., Suite 2, No 129 to No 140, - Prestige Palladium - Bayan, P.C. 600006, Chennai, Tamil Nadu

Kolkata, DLF IT Park (KDL)
HP Inc., No 08, Major Arteral Road, Suite I, P.C 700156, Kolkata, West Bengal

Eldeco Tower
HP Inc., Unit No 607 & 608, Sixth Floor, Eldeco Corporate Tower, P.C. 226010, Lucknow, Uttar Pradesh

Mumbai, Commerez Building, Int. Bus. Park (IRT)
HP Inc., 5F Commerez Building, International Business Park, P.C 400063, Mumbai, Maharashtra

Gurgaon, Haryana (GTC)
HP Inc., 2F Gurgaon, Tower D&E, P.C 122022, Gurgaon, Haryana

IN New Delhi Sales - Surya Hotel TD Site (NDH)
HP Inc., Crown Plaza Surya, E-F, P.C. 110065, New Delhi, Haryana

Pantnagar
HP Inc., Plot No. 9-11A & 35-37A, Sector-V, P. C. 263 153, Udham Singh Nagar, Uttarakhand


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Customer satisfaction rating
16%
Complaints
3121
Pending
148
Resolved
441
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HP India Complaints & Reviews

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HP India — my laptop have a problem in motherboard within 2 months of its purchase [Resolved]

 kkysks on Jun 10, 2019
Sir, I bought a hp laptop (HP Pav x360 Convert 14-cd00)worth Rs 47, 880/- two months ago for study purpose.
I hardly used it 5-6 times in previous 2 months.
On May 04, 2019 Suddenly I was not able to turn it on on pressing power button.So I complained on the HP care and they advised me to long press the power button but it not worked and they advised to connect it with the charger and again press the power button after some time it got heated up.

The HP care representative told that she will register a case ID ( case ID : [protected] ) and a technician will visit me...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Hp — my laptop is not working properly and your service providers are refusing to give a solution [Resolved]

 deepanshu mediratta on Jun 8, 2019
Please take this message very seriously I'm facing issues in my laptop and your service providers are only giving me alternates for the problems I want a solution not a problem if not then I will take every single step from my end to make you people suffer is this the way you people treat your customers at the time of selling your products you people talk in us in a very promising tone then why you treat us like this after we purchase your product if my pc is still under warranty then why can't I get a replacement of the product or if it can be fixed then send your technician and ask him to resolve...
Complaint comments  Read comments [1]Complaint category Business & Finances

Hp — my laptop have a problem in motherboard within 2 months of its purchase [Resolved]

 kkysks on Jun 8, 2019
Sir, I bought a hp laptop (HP Pav x360 Convert 14-cd00)worth Rs 47, 880/- two months ago for study purpose.
I hardly used it 5-6 times in previous 2 months.
On May 04, 2019 Suddenly I was not able to turn it on on pressing power button.So I complained on the HP care and they advised me to long press the power button but it not worked and they advised to connect it with the charger and again press the power button after some time it got heated up.

The HP care representative told that she will register a case ID ( case ID : [protected] ) and a technician will visit me...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — hp notebook - 15-bs145tu laptop screen issue [Resolved]

 ABUBAKAR MEER on Jun 7, 2019
Hi, My hp laptop screen is having issue.
The cover which protect laptop screen has got removed and i am not able to fold my laptop. The plastic is coming out from the screen As my laptop is under warranty and model number of my laptop is (HP Notebook - 15-bs145tu)
Kindly follow the attached images for reference below
Kindly send the concern person to resolve the issue as early as possible...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — case number 5032206258 [Resolved]

 vermachander on Jun 6, 2019
Hello,
I would like to complain you that last year in July I have purchased HP laptop and still its under warranty. there is white spot occurred on screen, your company executive visited us and said company will refuse to replace its screen and company will use your accidental insurance for this fault.
I want to ask that why hp will use my laptop, s accidental insurance ? product has manufacturing defect and there is not any accidental defect or damage .product is still under warranty. I received a call from your caller that company had refused to replace screen of laptop .I have...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — hp laptop work ing very slowly [Resolved]

 [email protected] on Jun 5, 2019
I purchased a hp laptop from amazon india in nov 2018. The laptop is core i7 with window 10. I can not work on excel or powerpoint. Internet speed is horrible, very slow. Many times it hangs. Please resolve the issue.

Dr. Sundeep kumar
Principal scientist
Nbpgr, pusa, new delhi-110012
Mobile: [protected]
E-mail: [protected]@rediffmail.com...
Complaint comments  Read comments Complaint category Universities

HP India — hp laptop complaint purchased from croma both not responding to complaint and not resolving the issue [Resolved]

 Giridhar Rao Sana on Jun 3, 2019
1. I purchased a HP pavilion HP 14-BF146TX laptop S no CND8214VGX ddated 11 Aug 2018 from CROMA branch at LB Nagar .
2. The Laptop is used at Gwalior.
3. The Laptop had a display problem and screen was blurred, the complaint was made on 24 Feb 2019 and the problem was explained on WhatsApp HP call Centre number.
4. It was informed that the display problem is customer induced problem and not cover under warranty however he said that it will cost for display and service will be free.
5. On 26 feb 2019 a quotation for Display of Rs 11070.54 was sent in mail. .
6. The...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — delivery issue of gas cylinder [Resolved]

 Shreenidhi Talapady on Jun 3, 2019
Sir ge... Sir we book cylinder on saturday and we got message that delivered today monday 3/6/19... But till 6pm we didn't got cylinder when we call delivery boy his reply is ur having 2 cylinder... And we are busy and can't deliver today.. Then we got delivery msg also... But didn't got cylinder.. Agency is avinash gas enterprises ullala mangalore memo no is 1206095...
Complaint comments  Read comments Complaint category Gas Stations

HP India — problem in some app and there is no backup. [Resolved]

 Achyuta Nand Shukla on May 30, 2019
Hyy i am hp laptop user from last three year. I never face any problem in my laptop but on[protected] at 10:30. Pm i facing some problem. That when open my laptop then it not start and again and again say to restart. I restart many times but it not open. Then i go on setting and click on software update with backup or restore. But when update was completed then there were no any backup and no any app such as ms excell, office, powerpoint and so on.
So i request; please make my laptop proper. For more information you can call me on [protected]...
Complaint comments  Read comments [1]Complaint category Family & Relationships

HP India — the hp customer care is not responding & not working properly [Resolved]

 Vinay Shan on May 28, 2019
Respected Sir / Madam,

Hi this is vinay from bangalore i have a samsung xpress m2876nd printer. The printer is not working from 30 days because the printer showing error message as " NOT AVAILABEL TRY AGAIN LATER" with red light. When i press the start button of xerox copy button it showing the error message. The HP customer care is not responding properly. Not taking action properly. I raised the complaint from HP customer care from 30 days back but still the complaint has been not solved. Case id is: [protected]. Please Please requesting you people please solve my problem.
Product...
Complaint comments  Read comments Complaint category Products & Services

HP India — the hp customer care is not responding & not working properly [Resolved]

 Vinay Shan on May 28, 2019
Respected sir / madam,

Hi this is vinay from bangalore i have a samsung xpress m2876nd printer. The printer is not working from 30 days because the printer showing error message as "not availabel try again later" with red light. When i press the start button of xerox copy button it showing the error message. The hp customer care is not responding properly. Not taking action properly. I raised the complaint from hp customer care from 30 days back but still the complaint has been not solved. Case id is: [protected]. Please please requesting you people please solve my problem.
Product...
Complaint comments  Read comments Complaint category Printers

HP India — laptop [Resolved]

 sandyanand15 on May 25, 2019
They r not providing service. They asked me to mail my querry to them and they will contact me within 24 to 48 hrs. But they never called. When i called them they say they r highlighting the complain to the concerning team. But no progress yet. They have already highlighted the case 4 times. I reported the problem around 20 days ago. I getting losses due to this issue. They have provided me a demo alternative which is also performing very poor. Please resolve my issue asap. Thanks...
Complaint comments  Read comments [3]Complaint category Laptops / Notebooks

HP India — laptop [Resolved]

 kannanvm on May 20, 2019
I purchased a laptop (Laptop hp 14-ba077tu sl no 8cg8114wvf) and as per online warranty information from hp website, the warranty is active until 20th may 2019. I gave the computer to your authorized repair center in kozhikode (Bassam complex, kallai) and the representative informed me that the warranty is expired as the bill date is may 3rd 2018.
Please be kind enough to direct the repair center to repair it (It crashes after 30 minute or on installing software) under warranty, otherwise i will be forced to approach the consumer court in this regard.
Thanking you,
Yours sincerely,...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — hp laptops [Resolved]

 1982.rishi on May 18, 2019
I have purchased a hp envy 360 laptop last year from croma store located in saket on 26th feb, 2018. It has almost been a year and the technical issues have started and the hp company is not ready to listen. I have purchased this laptop for 88000rs and i am the end user of this product. What is the use of purchasing expensive laptop when we cannot enjoy the features and use them for our daily needs.
I am extremely against this company and i have decided not to use their products in near future again....
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — 1005 hp printer under warranty but to no support [Resolved]

 soni baljeet on May 16, 2019
Baljeet singh
Ph.[protected]
E-mail, [protected]@gmail.com
Hp printer last month no working so contact hp service centre but hp company no suppot
My printer under wranty but hp company no suppot
Hp company consumer ko cheat karti ha
Mane hp team se contact kiya but no suppot

Hp team very poor service

Hp company costumer ko cheat karti ha...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

HP India — laptop [Resolved]

 [email protected] on May 9, 2019
Dear sir
I had purchage a loptop after one month ago that was some bettry problem i can complain in hp side but onside technician do not reselove my problem 4 time i will call this case id throw [protected] hp service center boy come my home and he reset my laptop but same isssu my laptop i thik that was bord problem plz kindly chang my laptop 15 dayes alredy gone i hv suffering in work
Thank
Regards
Suresh sahu
[protected]
[protected]...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — hp spectre laptop [Resolved]

 Manan Vijay on May 7, 2019
Name: manan vijayvergia
product name: hp spectre x360 convertible 13-ae0xx
product serial no: 5cd8143lc4
product no: 3me45pa#acj
e-mail: [protected]@hotmail.com

I purchased hp spectre laptop in april 2018.

since then, i have been facing terrible heating issues and speaker sound issues. the laptop gets heated up as soon as it is turned on and continues to heat later on as well, even at very minimum usage. the speaker gives distorted sounds for which i have shared audio notes on mail and whatsapp to the company representatives. honestly, i...
Complaint comments  Read comments Complaint category Computers & Accessories

HP India — hp panjim store [Resolved]

 Sudhakar [email protected] on May 6, 2019
I would like to share my experience of visiting your prestigious store on 4th may at 16.30 hours for purchase of new laptop. Upon entry in shop i went to counter person who appeared as store manager and looked very busy typing on her laptop, she guided her other staff to show us the products. The other staff with lack of knowledge guided us with a chart in hand and was not convinsing enough.
There was no courtesy to show demo of the laptop. Upon my query for quotation, the store manager / counter person started her enquiry about the reason for taking a quotation. This was really strange....
Complaint comments  Read comments Complaint category Laptops / Notebooks

Hp — hp call center and tvs electronics sikanderpur gurgaon [Resolved]

 Baba Gyani Guru on Apr 28, 2019
There is a problem in my computer in which touch pad key board not working i have call in call center in many time. But my issue not resolve yet.
1st complaint log in 5 dec.2018
2nd complaint log in 8 dec. 2018
3rd complaint log in 12 jan. 2019
4th complaint log in 5 feb. 2019
6th complaint log in 2 mar. 2019
7th complaint log in 29 mar. 2019
8th complaint log in 11 apr. 2019

I am trying to call daily in hp call center but they can not satisfied response.
Yet time they are not resolve my issue
So please help us.
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — printer power on not working [Resolved]

 jskpkm on Apr 24, 2019
We are using hp deskjet gt 5811 printer. Now a days the printer is not working properly. We can't print anything in it. Printer's power on is not working. We can't get call to your tollfree number. Our all works are pending because of this complaint of printer. We purchased this printer before 1 year. 2 years warranty is remaining. Please do needfull as soon as possible....
Complaint comments  Read comments [1]Complaint category Printers

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