[Resolved] HP India — Hp notebook 15-ac184tu dc connector problem

8 Reviews
Visakhapatnam, Andhra Pradesh, India
I had bought hp notebook in jan 2016 and with in 4 months dc connector got damaged and not getting charging unless any breakage and water damage. While using only it was damaged and when i reached to hp service center he told it will get charge and will not cover under warranty. I was so frustrated because i had already used dell laptop which is with me from past 10 years and never i get any complaint like this but only the thing its old model. Thats the reason i went this time with hp but really disappointed because it was very delicate which by using only in 3 months dc pin got damaged.
Case id:- [protected]
Complaint marked as Resolved 2016-06-23 16:14:52

Complaint Status

[May 19, 2016] HP India customer support has been notified about the posted complaint.
Verified Support
HP India Customer Care's response May 23, 2016
Hi naresh1986, Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. I have escalated your case and responsible personnel will contact you on priority basis. Thanks! I am an HP employee. If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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