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HP India Complaints & Reviews

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Last updated Mar 19, 2024
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HP India reviews & complaints page 132

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R
rehras
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hp laptop screen display issue due to careless service.

Address:Ghaziabad, Uttar Pradesh, 201001

I am a HP laptop user.I bought HP laptop of model no.15-g049AU on[protected]. From the starting as a user I was facing many issues. In the staring I noticed that the right hinge of my laptop was loosen but in march (2016) the hinge got broken. On complaining the laptop engeenir visit and replace the defective parts but after 2-3 days of repairing the laptop frame and screen display get deattached from the same place due to which the screen...
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vaibhavmehta
from Kakinada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong configuration

Address:411003
Website:support.hp.com/si-en/document/c0477

I brought a HP PAVILION 15AB 108AX from Vijay Sales in Phoenix Marketcity, Pune on 19/04/2016 for 36000rs. The configuration of the laptop was given as r7 graphics but in reality it has r5 graphics. At first i thought it was the retailers fault so i went out there to discuss the same. He showed me more pieces of the same model and all of them had r5 graphics. I further inquired in other laptop stores and found out the same thing. To recheck...
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sukhjit warraich
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding hp printer "deskjet ink advantage 1515"

Address:Gurdaspur, Punjab, 143528

I have purchased and deskjet ink advantage 1515 printer s.No cn418195gx fpu no b2l57-64001 . Now my printer working not pl sent your engg to check it and oblidge
my home address is
sukhjit singh s/o sh sampuran singh
vill warraich p.O. Nainokot teh and
distt gurdaspur (gurdaspur to shri hargobindpur road)
near pul sathali
my contect no is [protected], [protected]...
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S
Swap235
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hp-15 ac-124tx notebook

Address:Mathura, Uttar Pradesh, 281003
Website:Www.hp.com

I bought hp-15 ac124tx notebook on 21march 2016, within two days I started facing major problems in the laptop.it suddenly shows blue screen with an error and restarts without saving any data you were working on. Besides having 8 GB RAM and 2 GB graphics card the laptop doesn't work properly .AutoCAD frequent hangs and poor sound quality. The customer care and the dealer can only help with reseting it! Only option they are left with .feels...
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Nidhi Vodafone
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Manufacturing Defect

Address:Bangalore, Karnataka, 560066

Case Number [protected]

A manufacturing issue which was brought in attention to HP by me post the warranty got over . The issue is that I never had a broadband WIFI connection to check if the WIFI was working on my laptop or not. When I got the WIFI connection done then realized that the WIFI is not working. a lot of follow ups/trouble shooting/service center issues concluded that the WIFI chip is defective. Now, with no issues...
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srinivasgoud4757
from Nagar Karnul, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Black line

Address:Hyderabad, Andhra Pradesh, 502032

Black line is coming in the center of the screen from right to left and it is expanding day by day by length and width also. I do not know why it is coming. So, please help me how to resolve this problem. As am working from home, I need to be resolved in 1 day. Can you please tell me how can be it is solved. So, please help me how can it be solved....
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souravsaraf
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service for my 15 months old hp laptop

Address:Khordha, Odisha, 751003
Website:support.hp.com/in-en/contact-hp

I deposited my laptop model: Hp 15- P077 tx on 2nd of March 2016, because of some issue with the motherboard. They suggested me that as the motherboard is out of warranty so I have to pay to buy a new motherboard.
It was OK for me to buy a new motherboard, so I asked them to replace mine with a new one. they told that the estimated amount would be around 12K. Still then I asked them to replace. Then after 15 days the service centre...
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Harish gwala
from Jamnagar, Gujarat
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Gas connection transfer to my new residence

Address:400095
Website:Gargi gas service

Respected sir,
I am resident of goregaon east pimpri pada (mumbai), i had a gas connection for last 8 years in pimpri pada goregaon east, but now i had shift to new home in last month, now i want my gas connection to be transfer at my new residence 57 galaxy height apartment B wing 304 near ekta nagar new mahada kandivali west (mumbai), plz see into this matter and help me as soon as possible,

With best regardsbr...
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H
heavyice
from Noida, Uttar Pradesh
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Warranty offline

Address:New Delhi, Delhi, 110025
Website:www.hpshopping.in/premium-warranty

I'm not happy with hp. They provide an extended warranty if you purchase laptop from their offline store. I had a word with one of hp agents, in the month of feb 2016 first through chat and then when chat was interrupted (May be due to poor connection) that person called me for this, he took control of my laptop, he confirmed that i do not need to do anything and warranty will be for two years. Hp support assistance program kept on telling...
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V
vikram1004
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Servicing

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Sir,
My name is Vikram Gupta. I have a HP430 laptop.Recently when my laptop's keyboard stopped working, I sent it for service at your authorized service center[elite business machines private limited, B-104, sector-64, Noida].
They changed it.
My laptop which had been working in superb condition after servicing it used to switch off automatically. when i start working, it goes to sleep or hibernate mode automatically.A...
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Gaurav Katiyar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not covering my laptop in warranty

Address:Ghaziabad, Uttar Pradesh, 201204
Website:www8.hp.com

I have a laptop serial no'- 5CD4082NDW.. I was using it suddenly screen gets off.. When j start it again it was not properly opening .. Lining in whole screen.. Some problem occurs. When i call customer care they ask for snapshot . And on basis of that they told me that it is accidental how it is possible? There is not a single scratch.. But they dont even think for a second to send some engineer who will decide that it is a damage or internal...
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ranjan001
from Mumbai, Maharashtra
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Tablet

Address:Vadodara, Gujarat, 390012
Website:Consumer complaint

My tablet was not booting and i went to sevice station for repair. They fond mother board problem this will cost 8000. Initially i have to pay 350 for registration charges and its diductable from repair cost. I went to other mobile center they told me software problem and repaired at 350. But HP service station was not detecting problem . So they are not eligible to take my 350 rs.
But they are not refund my money....
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alok_mishra_grn
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HP deskjet ink advantage 3545e

Address:Gautam Buddh Nagar, Uttar Pradesh, 201310

The HP's "out of warranty" products support is pathetic!!! Not willing to provide on-site PAID support. Service centre is asking to get a case no. from customer care so as to provide an on-site support and customer care are denying the same. Can you imagine that they are asking me to carry my printer, which is a fragile item, 28 Kms away or probably more (the nearest service center) and to add to the misery the service centre are saying that...
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dhiraj0140
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New machine is not performing

Address:Gurgaon, Haryana, 122001

I bought new hp laptop on 10 april 2016 with serial no CND6601TXF and product id is P3C92PA#ACJ in this refresh button (function5) key, track pad is not working and it also get hangs always....
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R
Raghu. P. J
from Bengaluru, Karnataka
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Wireless keyboard & mouse

Address:Mysore, Karnataka, 570018

Dear Sir,

I am Raghu. P. J, running a general stores in Hebbal Industrial area, Near Kidds Ice Cream Factory, Mysore. I purchased this keyboard set from M/s. Rahul Computers, K. T.Street, Mysore which is around 10 kms from my shop. But it was not working properly. Then i took the set and told him the problem. He says the battery which given from the company is not good, so i have to change. Then i changed the battery, but...
+1 photos
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Navyakrishnamurthy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

High: laptop replacement

Address:Chennai, Tamil Nadu, 603103

Hi, i had bought hp laptop from reliance digital on november 14 2015.Below are the laptop details hp pavilion x360 - 13-s102tu product number: t0y58pa serial number: 8cg5411twr since then i am facing performace and harddrive issues and have reported many times.These are the cases logged with hp seeking support [protected], [protected], [protected], [protected], [protected]. It is more than 4 months no solution is provided yet. I am insisting for...
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v9dahiya1
from Delhi, Delhi
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Diwali mobikwik cashback offer not availed

I purchased a new hp 15 series laptop dated on 17th November 2015 which serial no. is CND5440QQ4 and I got an offer by hp. Mobikwik voucher code sent me via email by hp. But now this time I can't access this voucher code. This voucher code given to me for six months but only one time access this code and now I can't access/avail this code.

In this regard, I had sent email three or four times but every time given same response...
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profsivakumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hp service center, mayur vihar, delhi

Address:New Delhi, Delhi, 110091

Dear sir/ madam,
It is to inform that on 26th march, 2016 my son mr. Nikhil s. Sivakumar visited m/s bhan computers ltd., mayur vihar-i, new delhi(An authorized service centre of hp india) for resolving minor issue with his hp laserjet m1136 printer. By 26th march, 2016 evening m/s bhan computers ltd. Informed over phone that dc board of printer is faulty and needs to be replaced it will cost amount rs. 3, 500/- and also the parts...
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nidhisingh1984
from Delhi, Delhi
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Laptop replacement not done

Address:400078
Website:hp.com

Hp boasts about prompt and efficient customer service across india, all this is only on advertisements and not real.

I have bought hp pavilion notebook from sargam electronics in nehru place in delhi on march 25, 2016. The laptop turned out to be faulty and had to be processed for replacement. I raised the request for replacement on april1, 2016. I received the replacement letter from hp on 8th april, 2016 after pushing them...
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xda19
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laptop not in stock after doing payment, in stock before purchasing

Address:560100
Website:www.hpshopping.in/cepp

**do not buy laptop from hpshopping.In website. They are liars**
Placed the order id: 704195 on 7th april (Thursday). A customer care representative named poonam r (Extension # 25018) assisted me on call while placing the order, and when i asked about availability of the laptop, she said it will be delivered within 5 to 7 working days. I placed the order for hp pavilion 15-ab584tx and paid amouunt of 71990/- inr in an online transaction.br...
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