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HP India Complaints & Reviews

www8.hp.com/in/en/home.html

1.9

Updated: Dec 11, 2025

Complaints 4981

Resolved

1859

Unresolved

3122

So far, so good. HP India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope HP India will keep up the work and continue to help more customers with their concerns even better 🤝

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HP India reviews & complaints page 128

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Address: Visakhapatnam, Andhra Pradesh, 530009

Website: www.consumercomplaints.in

Hi,
there was a problem in my laptop that is ms office is not working due to unlicensed. The company provided an invalid product key to me. please consider my complaint and provide a valid key. I mentioned my product details in below.

Product name : HP notebook
serial number : CND5261F6Y
Product number : M9H15EA#ABV.
THANK YOU.

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Address: 110091

It is now almost more than 20 days that my hard drive has not been replaced. I have given my laptop for repair to jabil global service india pvt. Ltd noida, an authorised service centre of hp india? It is very inconvenient to work without laptop for me every single day and no body is paying attention to it. I have been calling service centre for past 20 days consistently and got same answer every time that your order has been placed and you will get it one fine day. On top of it staff behaviour is as if they are doing me a favour by talking to me though i have paid 7500 /- for that hard drive. I am very disappointed with all this. Kindly act promptly to get back my hard drive as soon as possible. Case:hp/l146/16/00163

HP India customer support has been notified about the posted complaint.

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Address: 560045

Website: vxfs

Hp service is very bad i have purchased a battery in sept, 2015 and it is not working then i went to service centre there i have given on 18/06/2016 in hyderabad they said minimum it will take one week to replace the battery, but so far (01/07/2016) they didn't replace it and still they are telling that it will take one more week, it means we have to buy their products and we have to stop working months together what a service...

HP India customer support has been notified about the posted complaint.

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S

sonu8892

Jul 6, 2016

Sir i have problem in m 1005 printer. i should have complaint to customer care many time bt no engg will come for solve the problem. please sort out my proplem.

S

shantveer mudda

from Erode, Tamil Nadu

Jul 7, 2016

its good

S

shantveer mudda

from Erode, Tamil Nadu

Jul 7, 2016

am complaining about hp pen drive.
i parched one pen drive that is 32 gb.that is not working properly
that was parched by online shopping rupees 340.
i wan to return that one pleas contact me or send me the your contact number

L

Lakshya Anand

from Delhi, Delhi

Jul 7, 2016

My HP LED 23VX is not working.

S

shantveer mudda

from Erode, Tamil Nadu

Jul 7, 2016

I am complaining about hp pen drive.
i parched one pen drive that is 32 gb.that is not working properly
that was parched by online shopping rupees 340.
i wan to return that one pleas contact me or send me the your contact number

i am complaining about hp pen drive.
i parched one pen drive that is 32 gb.that is not working properly
that was parched by online shopping rupees 340.
i wan to return that one pleas contact me or send me the your contact number

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Address: Vadodara, Gujarat, 390008

I took my laptop around one and half year ago. everything was okay until 2 days ago i opened it and the left side of the screen rotater made a breaking noise, when i saw its not moving normally and makes the breaking noise whenever i open it or close. Because of that my left bottom of the screen is detached. how is it possible it happen out of the blues ? without any damage or anything?

Aug 7, 2021

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

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HP India Customer Care

Aug 1, 2016

Verified Support

Hi Shailjanan, Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, email address, and unit serial number to hpsupport.[protected]@hp.com. I will contact you again as soon as I get your information. Thanks! I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.

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Address: 144216

Website: www8.hp.com/in/en/home.html

Soon after i buy my hp 15-ab219tx i have faced a lot of problems . firstly i noticed that my mini fans are making too much sound so i call hp support and they send a technician and he just say its normal .
after that i start getting blue screen errors (driver irql not less or equal) and touch pad and space key stop working sometime so i again called hp call center and they run a online diagnose and say it was just because of old version of bios, so they suggest me to update it . but updating it still don't fix the problem .
And then my laptop start working too slowly i again call hp support they again diagnose it and suggest me to reset my laptop so i deleted all my data ( some important data too ), but still it don't work.
Lastly a week ago when i open my laptop i saw a dead bug below the lcd panel ( i have never open it or give my laptop to any third party ) mean its a manufacturing defect that how a bug enters my in my lcd .So i asked hp care to correct it but they asked for 7500 rupee.
I have never open my laptop, there is no crack on lcd from where insect can get in also i have never handed it to third party for repair . My laptop is in warranty they are saying its not manufacturing defect and its my fault.
I have paid a huge amount of 55000 INR (including taxes) to buy it and now they are refusing to correct it . Now i'm fed up by calling them again and again as they are doing nothing and now i cant afford this much huge amount to repair it.
So i'm kindly requesting HP INDIA to please replace this or give my money back or i will take this to the consumer court .

+2 photos

Jul 1, 2016

Complaint marked as Resolved

Firstly for the hardware issue (mini fan sound, space bar and touch pad issue) they send a technician name VISHAL (under case id: 4764430640-470) which come and run some diagnose test and say that laptop is working fine and there is no hardware issue its just because software problem so he update some software but I am still facing those problems. One issue I forgot to mention before is for the audio, when I connect my hp 15-ab219tx with my sony led it don’t work correctly so I called hp care (case id : 4766155917 ) and they suggest me to update some bios but again that don’t work . But soon I noticed that its because of my loose laptop hdmi ports so I have to twist my hdmi cable to make it work (the hdmi cables I use are amazon basis hdmi, and one that I got with airtel tv setup box) . So in this case again they do nothing but suggest me to update software. And when I start facing some more serious issue like blue screen errors and slowing down of my laptop and even my graphic card software stop working (nvidia control panel) I again call hp care and this time they run a online diagnose test ( dated- 23 April 2016, case id :4773399900 ) and they delete some of applications from my laptop and suggest me to delete some (including need for speed game, sony vegas pro) but that still don’t work and the hp technician out there told that it’s because of software issue but when I told her that my friend has same laptop and that’s working fine she told that it’s because maybe he must have less number of applications but in actual he have much number of applications in his laptop than mine .So again they do nothing but erased some data from my laptop and suggest to update it which I do regularly. I don’t use my laptop daily and when one day I open it I saw a dead insect in my lcd so I contact hp care by their chat service (https://support.hp.com/in-en/contact-hp/product/HP-Pavilion-15-ab200-Notebook-PC-series/8499306/model/8818901#Z7_3054ICK0KGTE30AQO5O3KA30F3) and he told me that they will send a technician and he will charge some money but I told them that my laptop is under warranty so he replied me that he will send me mail regarding service price (which I never received) . 2 or 3 days later a technician (VISHAL KAUSHUL) visited our home and he just check the hardware (if had ever tried to open it) but everything was correct so he told us that he will carry laptop with him for repair and give us a paper with case id : 4773978498-471 . Two days later when I call him to know about my laptop he says that HP INDIA had denied to repair it and they are asking for a huge amount (7, 500INR) to repair even when it is in warranty period. I have never tried to open it, never gave it to any third party for repair or anything else the body is company sealed even there is not any crack on the laptop body from where insect can get in so I again call HP INDIA that its manufacturing defect and my laptop is under warranty but he denied and say it is not company fault rather mine and I have to pay 7, 500 INR to correct it. Week later they hand over the laptop to me. I have spent such a huge amount of money (55, 000 INR including taxes) and it’s in warranty and they are denying to repair it and asking for huge amount of money to repair it. Now I am fed up by calling them again and again and there poor service, they are making us fool by not repairing the product even in warranty. SO I AM REQUESTING HP INDIA TO PLEASE RELAPSE MY PRODUCT OR GIVE MY MONEY BACK OR I WILL TAKE SOME SERIOUS ACTION. Lalit Kalia Email- [email protected] Product name – HP 15-ab219tx Purchasing date- 31-August-2015 PRODUCT No. - N8L68PA#ACJ

HP India customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110025

Website: www.hp.com

I am having wifi connectivity problem since past 3 months. Have shown my computer to the service center (Jabil / iqor); spoken to call center many times; had chat sessions; and written many mails to cs head and india service head. There is no response from anyone. I wonder why they display the mail ids of all these guys if they don't care to respond to customers. Since i complained many times, there are different case nos.In the hp system for this issue. Two of them are [protected] and [protected]. Need a solution to this problem.

Aug 7, 2021

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

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M

MdNasirhussain

from Yamunanagar, Haryana

Jul 4, 2016

Petrol short

Pavilion laptop - Comment #2490028 - Image #0

HP India Customer Care

Aug 4, 2016

Verified Support

Hi, we're sorry about this. I've forwarded your comment to the relevant HP team. Someone will be in touch soon. Thanks! I am an HP employee.
If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.

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Address: 400701

Hi,

I lucky munde, employee at house of anita dongre limited, was using laptop provided by organisation, laptop details as below

Model - hp 4540s
Sr. No. - 2ce2520m5h

Would like to inform you the above said laptop was got stolen from my car on dated[protected] from mulund.

Request you to kindly help to trace the stolen laptop asap.

Thanks,
Lucky munde,
House of anita dongre limited
M : [protected]

Aug 6, 2016

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2016

HP India Customer Care's response Hi itsupport, Thank you for choosing HP and addressing your concern to us. We are sorry to hear that, please kindly contact the local police for this issue and send the police report to hpsupport.[protected]@hp.com so I can help you further, thanks! I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.

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Address: Bangalore, Karnataka, 560040

Website: HP

Serial no: 8cg543os3m
Product: w103dx
Ref no: nb0603-007, nb0615-002
Hp service center in bangalore took for servicing and now audio, lan drivers are not working, now customer care people complaining on hardware issue and now which is not support in india..
I am curious & wondering that in complaint ticket numbers, customer care people verified and mentioned that it is supported in india and when it came to hardware issue, they trying to escape by saying not support in india. My laptop purchased on 23rd nov 2015 at denver, colorado, usa. Please help!! How can i proceed further.. Still my laptop is with hp customer center, jayanagar, bangalore

HP India customer support has been notified about the posted complaint.

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Western Digital Customer Care

Jul 4, 2016

Hi princeraj25,
May I know from where did you download the drivers?
As of now some of the drivers of old Windows may not work properly on latest Windows. For the meantime, I suggest you some basic troubleshooting steps that may help you to solve the issue.
1) Press Windows + R keys on the Keyboard.
2) Type devmgmt.msc in the Open textbox.
3) Expand Sound, video and game controllers from the window.
4) Right click on the Audio Driver and select Uninstall.
5) Click on OK on Confirm device uninstall prompt.
6) Restart the computer, the drivers will get automatically installed on your Windows .

Hope it helps.

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Address: Jabalpur, Madhya Pradesh, 483225

Website: www8.hp.com/in/en/support-drivers/contact-centers/consumer/north.html#Jabalpur

I srajan gupta purchased an hp laptop on dec 2015, which comes with 1 year onsite warranty. After i found some problem with its display i went to hp service center jabalpur 40km away from my town sihora to get it repaired, they not even listened my problem by saying that you should register your complain on hp number, we will come your home, i called hp number, they told me to send the snapshot my screen, as i dont have a very good camera i cant send them a clearer snapshot, so they said your complaint cannot be registered you directly visit hp service service center, there is no provision that we cant visit there directly. Moreover on hp website it is written service centers are both carry in and on site type.

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H

Harshmaanas

from Noida, Uttar Pradesh

Jun 30, 2016

Sir,
You shud, ve control over service center as rs 1528 has been asked from me as visiting charges that is too much

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Address: 732101

Dear sir,
I, sri bhaskar ray of 1 no sastitala lane (Kalitala), post+dist: malda (W. B.) – 732101, want to inform you that i have received one e-mail from your end on 27/06/2016 where you seek for the invoice which has been already submitted at your end on 08/06/2016 at the time of deposition of my hp laptop for service vide laptop serial no. 8cg6021s0c model no. Hp pavilion x 360 convertible pro no. Toy58pa acj

In this regard, i would like to express my grief against the said service centre for their aloof behavior.

In this connection, it is also informed that, i have purchased the aforesaid laptop from flipkart and the product was dispatched by “hariom” on behalf of flipkart and i received the same on 08/02/2016 against invoice no. F09m6mh16-1022 dt 08/02/2016, the cost of this laptop was rs. 42600/-. I have also been made a contract with hp for extended warranty up to the month of february 2018.

But, regretfully it is submitted that many problems start from very first day, the operating system (Win-10) was not working properly from the beginning. The o. S. Was provided by the company and when i contacted with customer care, i was instructed to deposit rs. 559.65/- (Toword case no [protected], payment date 03/06/2016, order no ip/1617/hpso-17364) to get the original cd from them, as i have no cds with my laptop. After depositing the required amount they send win-10 recovery cds to my address and i handed over the same in seal pack condition with my laptop to you on 08/06/2016 along with invoice and all required papers. On this day i came to know that the service process will take 2 days only and you will be able to hand over the same to after 2 days.

Now, i would like to regretfully inform you that on 27/06/2016, after repeated visit to your service centre, i only come to know that you are not going to take any responsibility in terms of service my laptop for some unforeseen reasons and you make yourself spellbound when i ask for the exact reasons behind the delay. I also provide my e-mail address for smooth communication on 08/06/2016, but no communications were made before 27/06/2016.

Sir, i am facing enormous mental pressure and monitory loss as my laptop is at your custody for such a long time without any service, this also hamper my daily routine work which is impossible without my laptop.

Therefore, you are requested to provide me the exact date when i will get back my laptop after satisfactory service. You are also requested to please inform me the exact fact behind such abnormal delay and also arrange to inform me that who are responsible for this act? You are also requested to inform me that, will the company ready to compensate against my mental harassment and monitory loss?

Please arrange to inform me the answers of the aforesaid questions within 3 days from the date of receipt of this letter, failing which i have no other ways but to take appropriate legal action against you and your company.

With regards

(Bhaskar ray)
No/1, sasthitala lane (Kalitala)
Near ganesh bastralaya
Post & dist – malda (W. B), pin-732101
Cell no..[protected] / [protected]
E. Mail: bhaskar. [protected]@gmail.com

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Address: Pune, Maharashtra

The printer that we bought almost last year is shoeing many problems like it gets jammed up and then it gives troubles when ever we need it the most. Right now as my projects are going on and day in and day out i need the printer to print some words it is not possible it is not printing the words rest it is printing the pictures and so on. I would like you to send a person as soon as possible

Aug 9, 2016

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2016

HP India Customer Care's response Hi vaishu860, Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, Email address, and printer serial number to hpsupport.[protected]@hp.com. I will contact you again as soon as I get your information. Thanks! I am an HP employee. If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.

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Address: Dehradun, Uttarakhand, 248001

Website: Hp

Delays in providing the spare part and just giving excuses .My case number is - [protected] .The case is about a black spot on hp laptop screen which is in warranty and the case is been registered and spare is shipped to the nearest service centre so that it can be change by the hardware engineer but the service centre is saying that we havent received the spare and is giving excuse .Please look forward into this matter.It is an hp-15ac082tx notebook.

Jul 1, 2016

Complaint marked as Resolved

The screen which was changed by the hp and new screen is placed

HP India customer support has been notified about the posted complaint.

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Address: 700064

Website: HP

I had complained thrice but no technician visited me from hp.

My laptop serial no.- cnd42820lq, proudct no.-j2c54pa is under extended on site warranty.
I am facing problem with my laptop screen, i complained thrice in hp no technician from hp visited my home not only that without seeing the laptop hp send me quotation mail of rd 10, 000 for the replacement of my laptop screen.

Is this the way to deal, what is the meaning of onsite warranty than?

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Address: Sivasagar, Assam, 785640

Very bad service from HP service center for case id [protected]
Laptop is not working from last 20 days but still hp is careless for there customers. Even i contracted you earliet on 17 june but still there is no resolution veru bad experience with HP. Very disappointing experience this time i will not go for HP in my life even i will share same bad experience with friends and social networking.

HP India customer support has been notified about the posted complaint.

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M

Mahadev Lonare

from Jamshedpur, Jharkhand

Jun 27, 2016

Very bad service from HP service center for case id [protected]
Laptop is not working from last 20 days but still hp is careless for there customers. Even i contracted you earliet on 17 june but still there is no resolution veru bad experience with HP. Very disappointing experience this time i will not go for HP in my life even i will share same bad experience with friends and social networking.

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Address: Budaun, Uttar Pradesh, 202525

Sir...mere laptop ka model number (ac098TU) hai...jiska DVD writter nhi chal rha hai...please help me, , , , my contact number is [protected] hai

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Address: Chandrapur, Maharashtra

Hinges of the laptop got jammed or say tight and thus it's making noise whenever opened or closed. Also it is still under warranty period.As the laptop is still new, and though of hp, the tight hinges creates a lot of inconvenience for the use and it seems to get detached and thus the jammed hinges are required to be repaired as soon as possible so that work which is left due to it, could be solved as early as possible. So, it's a very kind request to please look after this issue and solve the problem soon. Thank you.

HP India customer support has been notified about the posted complaint.

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Address: West Champaran, Bihar, 845438

I had bought my laptop hp ac184tu ac series ac 184tu on[protected]
My laptop is in warranty period. Now i have problem regard my charger adaptor it is not working i am not able to charge my lapi. It show not signal of charging. Their is not any superfical damage to adaptor but still it is not working
Kindly solve my problem as soon as possible
Erial no cnd6041vd0

Aug 6, 2016

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2016

HP India Customer Care's response Hi shantanu87, Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. I did a quick research in your case and found onsite engineer will visit your place soon. Please let us know if there is any other help you may require and we would be glad to help. I am an HP employee. If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.

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N

Neha max

from Delhi, Delhi

Jun 28, 2016

Hi,

I would like to complaint against HP Laser printer. I have purchased this printer last year but, now I am facing problem in this product. I am unable to xerox as I am getting some problem. Request you to register this problem and solve this ASAP.

HP India Customer Care's response, Jun 30, 2016

Verified Support

Hi Neha max,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, email address, and unit serial number to [email protected]. I will contact you again as soon as I get your information. Thanks!

I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.

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Address: 759111

Website: www.hp.com

Dear Madam/Sir, I am facing wifi issue in my HP laptop & it is under warranty on site support. But till now it is not resolved after several follow up. Please find the details as below.
HP Pavillon 14-n296TX, Complain Case no: [protected]
Serial No: 5CD4250QDX

Please see the mail transaction with HP support as below for your reference.

Gmail Govind Das

CREATE CASE/LOG SUCCESS
2 messages

[protected]@hp.com Tue, Jun 21, 2016 at 5:50 PM

Reply-To: [protected]@hp.com

To: Govind Das

Your case email was accepted.
CASE_ID_NUM: [protected]

[protected][protected][protected][protected][protected][protected]
IMPORTANT: Replies to this email will not be monitored or processed, and will not result in an update to your case.
If you want to update this case, please address your email to [protected]@hp.com, amending the subject so
that it contains only the exact string: "" (not including the quotes). Please note, you must
include the < > brackets and use no spaces. Lastly, please do not include any other text in the subject, such as
'CREATE CASE', as this can result in incorrect processing.
[protected][protected][protected][protected][protected][protected]

[protected]Original Message[protected][protected]
From: govind.n.[protected]@gmail.com
To: [protected]@hp.com
Sent: 6/21/2016 12:20:42 PM
Subject: Re:

Dear Team
Till now my laptop wifi issue is not resolved. Kindly resolve it on priority. Because I am facing lot of problems due to that. On 16.06.2016/ Thursday your engineer came to my place but he was not able to resolve the issue. He told me just revert back OS window 10 to window 8 . Because this model laptop is not support wifi on OS window 10. As per his advised I done the same but now wifi is not working in window 8 also. So that it is requested please send some one & resolve the issue asap. Please find the service report as attached for your reference.[Image]

Warm Regards
Govind Das
IT&C, JSPL
[protected] & [protected]

_____________________________
From: HPSupport_Global
Sent: Saturday, June 11, 2016 12:51 PM
Subject:
To:

Dear Mr.Govind

Thank you for your continued patronage towards HP!

Being a valued customer, we assure you of our timely assistance in taking care of the issue with your HP Pavilion 14-n296TX TS NB PC ALL.

Based on our telephonic interaction we had earlier today, please find the case details below.

Issue Reported : Wifi not connecting
Case Number : [protected]
Serial Number : 5CD4250QDX
Address Details : Room no.3326, Hostel3, Jindal steel and, power ltd, JindalNagar, Nisha, Chhenpada rd,
Angul, Orissa, 759111

This case has been forwarded to an HP authorized service center, the service center team would revert in next 24 working hours to schedule the onsite service arrangement basis your availability to diagnose/resolve the issue.

Alternatively, for technical support you could also contact us through Chat Support using the link:http://h22207.www2.hp.com/in-en/contact-hp

Once again, thank you for contacting HP.

Regards,

Shreyasee
HP Trusted Advisor
INDIA Consumer Support – Personal System
HP Customer Support

Govind Das Fri, Jun 24, 2016 at 2:54 PM

To: [protected]@hp.com, HP Support, NOREPLY HP SUPPORT

Dear All,

Till now there is not resolved. Can u explain reason of delay ? This is the way to provide on site warrant support.

Warm Regards
Govind Das
IT&C, JSPL
[protected] & [protected]

_____________________________
From: [protected]@hp.com
Sent: Tuesday, June 21, 2016 5:50 PM
Subject: CREATE CASE/LOG SUCCESS
To: Govind Das
[Quoted text hidden]

HP India customer support has been notified about the posted complaint.

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G

Govind Das

from Bhubaneshwar, Odisha

Jun 24, 2016

Dear Madam/Sir, I am facing wifi issue in my HP laptop & it is under warranty on site support. But till now it is not resolved after several follow up. Please find the details as below.
HP Pavillon 14-n296TX, Complain Case no: [protected]
Serial No: 5CD4250QDX

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Address: Ambala, Haryana, 133001

I have purchase a 32 gb pendrive (Hp v216b) from amazon.In in feb 2015, now its nor working properlly i want to replace the pendrive.
2 year of manufacturer warranty, is mentioned in the advertisement.
Only for 2 month it work properlly after 2 months its stop working properlly.
Item model no. Of pandrive is mm-uspdhp-114.
Date of delivery is 2nd feb 2015.
I m facing many problems using this device.
Hp is a trusted brand if it provide such kind of stuff then i will never go for the hp products, and also i will never suggest to any one to purchase any product of hp.

+2 photos

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Address: Jaipur, Rajasthan, 302003

Website: hp.com

On 18 mar, 2016 my laptop started coming up with problems. form that day i am struggling with my laptop, but till today my laptop is not in proper condition.

The first time engg came he was little sick so he was unable to repair my laptop at my home. Actually he made it dead. So i gave him permission to take laptop to service center. After 5-6 days they came with my laptop. On the very same day again my laptop came with the same problem.

So next day the took back my laptop and this time they kept my laptop for 20-25 day. Again after that my laptop is not working properly. Now my laptop has started overheating. They took the temp of my laptop and found that in 15 min laptop's temp is rising to 56 deg.

Now also my laptop show me strange errors like plugged in not charging.

Now it has been three months they had arranged more that 20 engg visits and my laptop as with service center for about a month but still my laptop is not working properly.

HP India customer support has been notified about the posted complaint.

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C

charlie199614

from Jaipur, Rajasthan

Jun 23, 2016

Laptop serial is CND5285FSF
and my mail is [protected]@gmail.com

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