HP India Complaints & Reviews

Respected Sir/Maam
With due respect to I say that I have purchased hp laptop 15r119tu in 21/05/2015 along with an antivirus k7 total security. from that on word I am suffering from data counterfeiting. I mean, data in my laptop is not secure. my all private files and folder are not secure. I discussed it with your given HP help line toll free no.. but they told me that we are not responsible for such issue. you can take legal action. I agreed this recommendation at that moment. but recently I have come to know that An RFID microchip is installed in my laptop with out my consent. which is sharing my data illegally. I studied about this chip from the internet. All the disadvantages of this chip are very harmful.

Therefore, I am requesting you Kindly look into the matter and get my grievance redressed.

Thanking You.
Nitin Kumar Tripathi

I placed a Windows 8.1 recovery kit for my hp laptop as HP service center installed a duplicate windows when i had given my laptop for hard disk exchange. When i asked them to provide me a genuine windows they told me to buy a recovery kit as they do not provide it for free. So i ordered it and paid the money online but it's been over a long time i haven't received it yet. Very cheap products as well as service from HP. Really annoying

It is to intimate that, one HP Lasejet P1108 purchased recently. But the same is not working properly. Kindly arrange to depute your engineer to resolve the issue immediately.

I purchased a HP Envy laptop under HP Amazing Diwali Offer in November, 2015. Under this offer HP provided me some redemption benefits, few promotional offers from HP such as Book My Show movie tickets, Yatra.com vouchers, Mobikwik top up worth Rs.2100 etc.

I have got a Mobikwik promo code which is supposed to be valid for 6 months. As per the offer HP emailed MobiKwik voucher code to me which is valid for 6 months. Under this offer customer tops-up his/her MobiKwik wallet by Rs. 350. Customer needs to enter voucher code while topping up his wallet by Rs. 350.
MobiKwik will put additional Rs. 350 in customer’s wallet, so total amount in wallet will be Rs. 700.
Customer can visit bouquet of e-commerce websites and use Rs. 700/- to make payments.
Customer needs to perform these 4 steps for 6 months and keep getting extra Rs. 350/- from MobiKwik.


Now I am trying use this code and add Rs. 350 to my Mobikwik wallet for 4th time but I am unable to use this code and getting an error which says, "Coupon is no longer valid."

So I contacted Mobikwik support and they said "We would like to inform you that HP offer is closed and we will not be able to credit any further cash back on this offer."

How can HP close the offer after 3 months after assuring the validity of 6 months. I have sent multiple emails to HP redemption support but all I getting is their automated email replies! I got a call from redemption support representative but she just asked me for the details of this offer and promo code even after I mentioned each and every details in the email. Then she just said thank yoy for the info and without any assurance or resolution she just hung up the call. I called on that number but no one answers now.

I hope, submitting this issue/complaint will be helpful towards resolution.

Thank you.

I purchased a laptop of hp and they provide a refferal code which is valid for 6 months to recharge, but after 3 months mobikwik said the code is stopped to work, now when i submitted the complaint to both HP and mobikwik, both are just doing here and there thingh, mobikwik clearly deniedand said to go to hp, when i talked to hp, every time they said we will do something in 7-10 days, now 21 days passed and i have no hope that anyone will do anything in this, also i have to use that code every month otherwise their so called terms will be violated, now please help me in this matter as both the cc are just not doing their duty

I have given the printer DJ-3525 (Out of Warranty) for repairing on dtd. 26/02/2016, but they do not complete the printer till now. I called the customer care, but they given the numbers of some persons and everybody given other person number like Vikrant Kamle, Manjeet Kumar, Parimal Dhoke, Mohan etc. I am frustrated. I am ready for to give the charges. But...

I purchased a laptop 1.5 years ago and only for 10 months the system was working good. I have issues with audio output-hearing a lot of static noises and a drag in the output. Hence unable to use videos and audios. The camera is also of very poor quality. The pictures are really bad. Overall performance of the laptop is so bad, wondering should I ever recommend people and my students to go for Hp. Going by the brand and also the quality of printers I am using of HP, I thought laptop would also be good, but my expectations did not match. Kindly advice what am I supposed to do.MY number is [protected], . If possible kindly replace . If I am satisfied with services, I may think of buying one more for my daughter. Model: 15-r035TU, serial number: CND43331JR. Kindly do the needful ASAP. Most dissatisfied customer of HP

हमारे प्रिंटर का sccaner आज दिनांक 20/03/2016 से काम करना बंद हो गया है sccaner error 12 लिखकर आ रहा है अतः आपसे अनुरोध है कि जल्द से जल्द ठीक कराने का कष्ट करें


Name : Noor Mohammad Ansari
Town Kurawali Distt Mainpuri U.P
Mobile Number - [protected] - [protected]

I have purchased a hp laptop from Adams showroom they gave me a offer of 2100 RS cash back for 6 months from mobikwik, they provide me a redemption code which help me to redeem only for 2 months (RS750) and now from last month code becomes invalid, the salesman saying that it was my fault but the mobikwik support executives says that company has closed the offer.
What to do now??

I purchased a new HP laptop having Model No. Ab522tx from Bhagwati Computers Pathankot on 27.02.2016 for Rs. 55, 200/-. On the very next day it showed a problem in Hard Drive. But in Task Manager it shows hard drive is 100% used without running any software. Then i submitted complaint on consumer complaints.in. After that engineer came but he said the laptop is OK. But since last 5 days system again not responding. I had called number of times on your toll free number but no one bothered and still no action is being taken.
This is totally harrasment as I have bought such an expensive laptop and it is also a negative impact on your company. I dont want to repair the laptop at all. I want to replace this laptop at the earliest. I will be grateful to you. Till no action taken. You are again requested to look into this matter otherwise legal action will be taken.

With Regards
Jatinder Saini
[protected]
E-mail Id- js.[protected]@gmail.com

Purchased hp cartridge from Pentagon Computers & Peripherals 183B
North Veli St Madurai - 625001. The dealer charged extra 2 % for credit card payment....

Date of indecent- 19.01.2016
client No.- NA

Description :-
Our company Jodhpur Discom/JdVVNL/Jodhpur Vidhyut Vitaran Nigam Ltd., Rajasthan has bought HP desktop manufactured in March, 2013 and were provided to Sirohi.
right now its Display monitor
"HP ProDisplay P191 Monitor"
bearing serial no. 6CM3122BH4;
PRODUCT NO. C9E54A.
Assembly Part No.[protected]

This said display monitor in having problem with its display and shows treads moving up and blurs regularly.
Desired Resolution: get the display repaired.

I have purchase hp printer HPLasterJet 1005, we have problem with this printer from start one day we have may complaint regarding this product but not solution we have.

You are requested to kindly replace or repair this product immediately.

ASHOK SHARMA
(M) +91 [protected]

I purchased a new HP laptop having Model No. Ab522tx from Bhagwati Computers Pathankot on 27.02.2016 for Rs. 55, 200/-. On the very next day it showed a problem in Hard Drive. But in Task Manager it shows hard drive is 100% used without running any software. Then i submitted complaint on consumer complaints.in. After that engineer came but he said the laptop is OK. But since last 5 days system again not responding. I had called number of times on your toll free number but no one bothered and still no action is being taken.
This is totally harrasment as i have bought such an expensive laptop and its also a negative impact on your company. I dont want to repair the laptop at all. I want to replace this laptop at the earliest. I will be grateful to you.

With Regards
Jatinder Saini
[protected]
E-mail Id- js.[protected]@gmail.com

We are purchased hp lj 1005m printer ( all in one ) & it was stopped working within 20 day's from purchased.
Purchase date - 25/11/2015
Incident date - 14/12/2015
Hp customer no. - [protected]
Jabil service center - [protected] / [protected]
Product stopped working suddenly due to power supply problem. After complaint given to customer care. They sent engineer to examine product. He told us power supply parts are ant bitten. & it will be replace in 2 to 3 day. After 4 day's he visit again & told those parts are not covered warranty. So repairing is chargeable. Customer care gives us quotation of part after 3 month. It is more than new product price. Repairing charges are more than product price.
1st visit date - 15/12/2015
2nd visit date - 19/12/2015
Quotation date - 14/03/2016

I have purchased a laptop from US . and after 2 months only the HDD got corrupted . I took that to HP India Service Center . They told me that they will replace it . And after some days they told there was some motherboard issue. After having some conversation with the technical guy, i want to inform you that when i gave the laptop to the service center, it was switching on and was having problem in booting up as the hard disk was corrupted. To which the service center guy checked my laptop and ensured that the hard disk was corrupted and they would replace the hard disk and made the job sheet. Today i had a talk with the service center guy and he said that they replaced the hard disk and were installing windows and while installing drivers the mother board got corrupted and now the laptop is not switching on.

And now they are telling that the mother board for my laptop is not available in India and i have to ship the laptop to US to get it repaired ( Mother board replace). The in and out shipping is going to cost me more than 15k.

The worst service I have ever got and have never expected this type of service from HP . Even if its their fault they wanted to put it on me and make me to do all the expense . How ridiculous!!! I recommend everyone never go for HP product . No quality, No service .

As the motherboard problem was caused due to service center so should be responsibility of "HP" to take care of it as it has "Global Limited Warranty".

Hp service centre(Jabil global services india pvt ltd.
Office no-401, epic centre, 4th floor, above royal enfield showroom,
Near shoppers stop wakdewadi, old pune mumbai road,
Pune, - 411005 maharashtra phone :[protected]/ [protected] )

Has taken my money and not repaired my laptop saying that they dont have parts available and money is not refundable.

Dear Sir,


We would like to inform you that we had raised a complaint for my PC on 08.03.16 (Complaint no.- [protected])

but still we don't have got any support from your end, due to this i am suffering to do my daily work.


Sir, HP is one of the best leading company in Indian computer market, this type of service from HP is not acceptable

at all.

My sincere request you to resolve my issue on top priority, If any query then kindly revert back on this mail or my cell

no.- +91-[protected].

I bought a HP laptop 2 months back and since then i have made hell lot of calls to HP to highlight my issue of brightness function not working on my laptop. I registered multiple complaints through mail for which i received many case id's. One out of them is [protected].
HP is not at all bothered to resolve the issue as they are busy giving me stupid advises asking me to update the drives, bios setting, and then when nothing worked they asked me to uninstall and install the OS on my laptop assuring me that after the re-installation of OS the brightness will not be there.
It was a headache re-installing the OS but still i managed to get it done from an IT guy, to my shock there was no change at all after i re-installed the OS. I have sent many emails to HP after this but they seem to be more stupid than i assumed them to be. They have not replied to my single email and nor are they bothered to call me. Also when i check the warranty on HP website, it says the product is out of warranty when i contacted HP, they are giving stupid excuses saying they need the bill copy and such other stuff.
I have approached the consumer court for the same and have been advised to draft a case file which will soon be submitted to the consumer forum for not showing interest in resolving my query.

This is Avinash sancheti and I have bought a HP 15-AC121tu in November, 2015. Recently, it was confronting hard disk issue and I registered my complaint through Case ID-[protected] on 25th Feb, 2016. Service personnel has visited first on 27/2/16 and ordered for a hard disk and it was replaced on 1/3/16 but the recovery and OS login failed and it has not been fixed till yet. If the personnels cannot do it, HP shall either replace my Laptop or replace the personnels. It has been 12 days since then and there is no positive response till yet. If companies like HP are unable to do it, then it is worthless.