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HTC India Complaints & Reviews

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Updated: Apr 21, 2023
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N
nnd
from Gurgaon, Haryana
Jul 31, 2015
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Address: New Delhi, Delhi

i have bought HTC desire 816 G on 19th may 2015 and it has been giving me many problems since the first week itself. The phone is slow, it hangs frequently and many a times it doesn't even show the receive option while incoming calls. When i went to the service center in Ansal Plaza, delhi, today afternoon with the same problem, after making me wait for 1 hr the attending staff denied to accept the phone for servicing as the bill details in their server is different from the bill i produced. This is insane. I have the bill and slip of atm card i made payment with, i showed it to them, they still refused. If there is some difference in your data, the fault is at your and and not mine. I would like to return this set and would like a refund for the same. I no more want the servicing done, its just 2 months and it shouldn't even be giving so much problems in the first place, and secondly the way the staff acted was rude and unfriendly.
HTC India customer support has been notified about the posted complaint.
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    A
    ani lacharya
    from Delhi, Delhi
    Jul 31, 2015
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    i m purchase htc desire 826 new phone bill dated 13 th may 2015 of rs 25800/- this phone camera don't worked know and totally loss. and htc service station not give reply need full m submitted my phone on Friday 31st July 2015 bt he not given me job sit and says me minimum 15 day time limit given me for phone repair and no other phone given me temporary used
    HTC India customer support has been notified about the posted complaint.
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      V
      varun_verma_87
      from Gurgaon, Haryana
      Jul 31, 2015
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      Address: New Delhi, Delhi

      I have an HTC ONE M7 device which has the known issue of red tint in back camera. It is a world wide issue with this model and they are not ready to own the fault. Giving money for something which was already broken in the handset doesn't make sense to me. I registered a complaint in HTC with ticket number 15IND[protected] and I was told that they raise a request in backend. But they never come back with the status. I got an Email from them saying that I would need to pay GWS charges but nothing was mentioned about who will be bearing the cost of camera replacement. Customer support repeats the same thing again and again without hearing of what you want them to answer. I have been intentionally disconnected by 2 executives today, even when my language was not absurd. HTC and their representatives are behaving as if I made the camera to click reddish pictures. I m tired of chasing HTC to expect at least an average customer experience but its a big let down.
      HTC India customer support has been notified about the posted complaint.
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        K
        Krishan Swami
        from SIKAR, Rajasthan
        Jul 30, 2015
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        Address: North 24 Parganas, West Bengal

        I purchase new HTC desire816g blue in month of November and it's in warranty period. And my earphone were going wrong word after three months.so that I want to change it. I have been done the complain before fifteen days. But I never get solution.
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          S
          Siddhesh Tijare
          from Mumbai, Maharashtra
          Jul 30, 2015
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          Address: Nagpur, Maharashtra

          I have submitted the device for repair on 16 june along the battery and htc has return the device without battery on16 july and on jobcard already it has been mentioned that device has been submitted along the battery but more than 45 days has been completed on these total issue and I am continously calling htc they are not giving the response to me
          They have also closed the request wothout permission of the customer I am not able to know whether i have invested 18000 inr for keeping the device in the service centre or to use
          HTC India customer support has been notified about the posted complaint.
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            A
            Ajitsingh7
            from Bengaluru, Karnataka
            Jul 30, 2015
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            Address: New Delhi, Delhi

            Dear All, It’s been enough harassment now till the time and so many people called me to enjoy the story of a poor customer which is suffering for last 6 months. Many promises and assurance received about the services and the handset but all are FAKE. You people provided faulty handsets every time in the name of replacement. My simple question is why should I bear this harassment? Is it my fault to choose the so called HTC for my telephone needs? Let me know if you guys can resolve this matter at the earliest or I need to take some hard steps towards my handset issue.
            HTC India customer support has been notified about the posted complaint.
            1. The name of HTC is number one fraud company
            2. I request everybody not join the HTC Company.
            3. They will give an increment, promotion, and any hike.
            4. I worked for the past 5.7 years in this company but I didn’t get any promotion, bcz they will say that you write exam .
            5. But compulsorily they are doing brainwash.
            6. The rating of this company is minus100%
            7. There are no projects and no growth in this company.
            8. There is no future to this company
            9. Here if there is any small project they will put you in bench and they will say pills wait and I will let you now.
            10. They will make you purposely; say pls sir you relieve from our company an di will pay the last three month salary.
            11. They will not pay even a single pie as they are giving their own salary.
            12. Everybody has rights to make complaints for this company and they will make everybody foolish, if you get selected they will make come on every Sundays also.
            13. It is a consultancy company, this company’s onsite is --- Madurai, Dindgul, Calcutta, Pune, Mumbai, etc.
            14. I am saying to everybody please think and read carefully.
            15. Hereafter don’t go to this company and they will cheat you like a enormously.
            16. IT’s a KPO, BPO are cheating like a “thief “.
            17. This company will give everybody for salary is Rs. 6000/- for every year no bonus, no increment, no promotion.
            18. In HTC they are having a bond for 6 months to 1 year, but you have submit originals and they will not give back the originals to you and they will misuse your documents.
            19. They will give leave to you if you’re going to emergency to your native place, you have to work for another person’s.
            20. If another person is leave you have to do compulsorily work for other also.
            21. This is the bad remarks for this company
            22. They will make you fool and you will get taunted by them.
            23. If any leave if your taking they will make you compulsorily apology letter like a school they are doing.
            24. HTC is just like a school only
            25. If you are cleared for the promotion interview they will not give any post to you like “Team Lead”, “CRS”, “Technical Support”, “ShiftCo”, etc.
            26. They will treat you as a dog such they will call you and they will make you to get tokens, daily you have to do as slave.
            27. I am requesting all of the people don’t go and attend this company, its just waste of time.
            28. This company the girls will take your mobile number and email ID, they will misuse and they will make harassment also.
            29. One game has come i.e. “BLUEWALE” the girls take your mobile number, email id, and the y play in your name. They will see your details through IPM or in system they will your date of birth, password, etc.
            30. If you are telling to your higher authority like a nice manner they RM- team will support only for girls and they will bark like a dog finally these girls blame you like anything like they make your family into two pieces and if you are married person the girl will say to them you’re going to make diverse, your bringing a non-vegetarian form your home. They are just blunder accept what the girls will say. All should keep carefully.
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              R
              Romana Arzoo
              from Delhi, Delhi
              Jul 30, 2015
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              Address: New Delhi, Delhi

              Disgusting phone...one word to describe HTC 501 which i have bought. Slow, Display problem, always hangs and service centres are awaful. Treatment is very bad. Need to wait for minimum 2 hrs for service and after registering your complain you can forget your phone. After registering of my complain i received my phone back after near about two months. I was surprised to get a set replacement from service centre. But when i started using the replaced handset was faced with same problems like display issue and hanging of applications. It is nearly impossible to use the phone and the situation is making...my service centre is ansal plaza.

              imei no-1: [protected]
              imei no-2: [protected]
              s.no-ht426lm00063
              phone no-[protected]
              Heena Khan
              HTC India customer support has been notified about the posted complaint.
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                D
                Dalvir Rawat
                from Delhi, Delhi
                Jul 29, 2015
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                Address: Rohtak, Haryana

                my htc 816 g phone damage on dated 24/06/2015 they repair after 20/07/2015 but i check my mobile they do not repair properly so i again send my mobile repair on dated 22/07/2015 i want to swap my phone.

                there is no response they are care less

                IMEI [protected]
                Ticket No:- 15INA[protected]
                Job No:- DEL[protected]
                HTC India customer support has been notified about the posted complaint.
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                  N
                  navee59
                  from Agra, Uttar Pradesh
                  Jul 28, 2015
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                  Address: New Delhi, Delhi

                  Dear Sir/Madam, I had given my htc 700 dual sim phone to htc service center at bunglow road, kamla nagar, new delhi on 2nd July'2015 and they have been giving only the stupid reasons that they do not have a stock of that part and that part will come from taiwan but not sure that when the part will come and get it repaired. it is very shameful that htc service centre do not have a part or else why don't they replace my handset? HTC has a very poor service that i have been facing this issue since 26 days even they do not know what should to do and i tried several times at customer care[protected] but they gave me the same reasons and now i just made a call before 9 pm they do not have a headset where they can listen my voice and they disconnected my call after waiting 15 mins at ivr.? please help me as i am in trouble regards naveen yadav [protected]
                  HTC India customer support has been notified about the posted complaint.
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                    B
                    Bijin Ab
                    from Bengaluru, Karnataka
                    Jul 28, 2015
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                    Address: Bangalore, Karnataka

                    I bought my HTC Desire 826 on 19th of June 2015.The first problem I faced was overheating. After a month of operating, I found that touch is not working properly. I have to tap 5-6 times for the touch to work. When I googled, i found out this is an identified problem with this model of HTC. Most of the customers are facing the same issue after one month o[censored]sage.
                    HTC India customer support has been notified about the posted complaint.
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                      A
                      ajeet93
                      Jul 28, 2015
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                      Address: Jaipur, Rajasthan

                      sir i have buy a HTC 526g+ on 15/05/015. after 2 months there is network problem started. when i go for service (TVS ELECTRONICS LIMITED JAIPUR).
                      They said "MOTHER BOARD PROBLEM"...YOU have to Leave the phone.. for 15-20 days...

                      but after 25 days they said your phone is in process.. after 4 days ..you can take
                      i want to ask if you cant repair phone on time...then why are you giving the time period..
                      and if you will take 1 month for repair or more.. then what we will do sir..
                      am sorry but your service is not good...

                      NAME-AJEET KUMAR
                      MOBILE NO.-[protected]
                      +1 photos
                      HTC India customer support has been notified about the posted complaint.
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                        S
                        s@7
                        from Delhi, Delhi
                        Jul 28, 2015
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                        Address: Ernakulam, Kerala

                        I bought HTC for the 1st time last month, HTC Desire 826, but from 26/7/2015 touch is not working properly, upper portion its working, but i m unable to attend the call & unable to type messages, really feeling bad, i ve remover the screen card checked, also updated the software eventhough till now its not working..could anyone pls give me suggestion, it would be better i[censored] change n give me the phone
                        HTC India customer support has been notified about the posted complaint.
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                          Bhaumik Sharma
                          from Delhi, Delhi
                          Jul 27, 2015
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                          Address: Gurgaon, Haryana

                          On 9th May 2015, I purchased a brand new HTC 816 G from a HTC dealer in Select City Walk, Delhi. As shown in few YouTube videos that they make their phone with finest quality and use one of the best quality Glasses which makes their Phone Glass and Display unbreakable unless and until, it can be hammered to break those Phone Glass. But even after using a Fibre Glass to protect the screen, my phone fell from a very small height of only 1 mtr, the glass got broken which shows how good their screen quality is and how good quality of glass HTC use. Now, the best part is AFTER SALES SERVICE. When I went to their Service Station on 21st July 2015, they claimed that since its a physical damage, they wont cover this breakage in warranty and asked me to pay Rs 5200 to change the display and screen to which I had not choice then to agree to it as after all, I made a mistake of selecting HTC 816 G phone. Even after that, TVS Electronics Ltd, Unit No 105, 1st floor, DLF Grand Mall, ( Near Sikandarpur Metro Station), Gurgaon Mahrauli Road City Phase II, Gurgaon -122001 (http://www.htc.com/in/support/service-center.html) who call themselves EXPRESS Service Centre, told me that due to shortage of Display and Screen of HTC 816, they need 3 days time to get it fixed i.e. by 23rd July 2015. Till date, I have not received from Handset and they have been asking me to wait for more 5-8 business days which is really most pathetic kind of service I have ever seen. I don't think I would recommend anyone to buy HTC phone after experiencing this kind of one of the worst services to anyone. Regards Bhaumik Sharma [protected]@gmail.com
                          HTC India customer support has been notified about the posted complaint.
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                            K
                            Kanchan Bhowmik
                            Jul 27, 2015
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                            Address: Darjeeling, West Bengal

                            Dear Sir/Madam,

                            It is very disapointing for myself to write you on the very first buying of my HTC mobile phone.

                            I bought the above HTC sate from E Zone Siliguri Big Bazar, Savokeroad Siliguri for my Father on 12.06.2015, but it is very unfortunate that the same handset has a unknown problem. We are not able  to use the set even for a single day.

                            I went to  E Zone for replace ment for the set on 26.06.2015 as I stay outside from Siliguri for my service perpose. On that same date one of the staff of E zone has given me the address of the HTC  servise centre (Subham Computer) 83 Bidhan Road Siliguri, 734401, to collect death certificate form there end for replacement. As a layman I went there for Death certificate buy again from the Service centre thay told that it lill take one week to provide the Certificate.

                            once again I have visited to the Service centre for Death Certificate on 17/07/2015 but again thay refuse me to issue the certificate for the replacement.

                            I feel very disapointed for the service of HTC from the very first day.
                            As I stay out station I take leave on 25.07.2015 to visit E Zone again and again. Now thwy told mo to lodge a complaint in your site for replacement.

                            Will I get any propere hepl for replacement of my moblile phone.

                            IMEI NO.: [protected]
                            +3 photos
                            HTC India customer support has been notified about the posted complaint.
                            HTC Service in Siliguri Is very Bad Service provide same i have given my Mobile on[protected] still service centre saying still part is not reserved. Seven days HTC Not able to provide mobile part. every day they are saying come next day. some time i feel its my falt to purchase HTC Mobile.

                            jagdeep kumar
                            [protected]
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                              J
                              Jayant Kotian
                              from Mumbai, Maharashtra
                              Jul 27, 2015
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                              Address: Mumbai City, Maharashtra

                              Team HTC, I had purchased an HTC Desire 816 handset last year and within a year I have been facing problems with the power key on the top left side og the cell phone. I visited the service center in malad mumbai and the service rep asked me to hand over my cell phone and the same will be repaired by 7 days (service report number QKS[protected]). I have been calling the center for latest update, with no response from their end.. Reqest you to please provide an update and repair/replace the cell asap. PS. The cell is under warranty period.. Regards, Jay [protected]
                              HTC India customer support has been notified about the posted complaint.
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                                sonia gupta
                                from Noida, Uttar Pradesh
                                Jul 27, 2015
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                                Address: Gautam Buddh Nagar, Uttar Pradesh

                                I recenltly bought an HTC one M8 after a lot of surveys and likes.Its just 8 months and its under warranty. The screen has started troubling me since last week. I am a chairperson of an organization and my work gets hampered because of it. I desired for a speedy action or repair from the service center that is max a day or two. Unfortunately it seems the service center needs a fortnight to rectify the issue. I am disappointed and look forward to quick action. it is deposited by the name of Anagh at Ansal Plaza, Khel Gaon Marg, Delhi and the service request no. is [protected] and S/N is ht469wm09579
                                HTC India customer support has been notified about the posted complaint.
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                                  T
                                  Tejnoor Singh
                                  from Mumbai, Maharashtra
                                  Jul 27, 2015
                                  Resolved
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                                  Address: Bareilly, Uttar Pradesh

                                  I am unhappy with the quality Of my HTC Desire 516 dual sim. Its not giving me the performance plus its back button is not up to the mark as well as it does not work properly from the day i purchased this phone. I did talk to their customer support but they said that they cant do anything in unprofessional way. I was much disappointed that time anyways now after 7 months I am facing much issued with this damm htc phone as *It does not remain charged for more than 30 mins. *Within 30 mins it got discharged and my battery is fine means the issue is in this phone only. *The upper part of my phone got heat up after every couple of mins. *Now both the cameras are not working as well from last 3 days So finally I had submitted my phone to their service center on 27/July/15. I am disappointed Tej [protected]
                                  +1 photos
                                  Complaint marked as Resolved 
                                  ...
                                  HTC India customer support has been notified about the posted complaint.
                                  Aug 20, 2015
                                  Updated by Tejnoor Singh
                                  ...
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                                    parimala kamatar
                                    from Mangalore, Karnataka
                                    Jul 27, 2015
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                                    Address: Gulbarga, Karnataka

                                    This is second time i am complaining. I am tired of trying to call htc company, customer care number who are not at all receiving call and not responding.
                                    My friend received my new cell on 16th june. (I waited to receive it myself till 11th but it did not cum) because i was out of station from 11th june to 20th july. I came back 21st (5 days ago) and used my new cell for the first time but it is a defected one. On the first day itself i felt heartbroken because its sound system is not working. Im not able to use it from the first day itself to speak. No voice at all. If i call to ebay online shoppers they said the date is over to exchange it. Now tell me whats next. I want to complaint. Should exchange my cell or refund it as soon as possible. Do reply. . . Its not correct way to behave with cstomers. I am totally unhappy with the product. . .
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                                      guruuraja
                                      from Hyderabad, Telangana
                                      Jul 25, 2015
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                                      Address: Hyderabad, Andhra Pradesh

                                      Mobile model : htc desire 526g + dual sim (Glossy black) 16g
                                      Date of purchase : 19. 07. 2005
                                      Imei no. : [protected]
                                      Purchased from : lot mobiles pvt ltd
                                      Ecstaxy complex himayat nagar hyderabad phone:[protected]


                                      I have purchased the mobile as detailed above on 19. 07. 2015 from lot mobile stores, himayat nagar hyderabad in the name of my wife ms v. Rama lakshmi.
                                      After that we complained to lot mobile stores on 20. 07. 15 that the mobile is defective as swiping function is not working. They directed us to your service centre in hyderabad in ameerpet. We visited service centre who advised that they cannot help in replacement as it was not motherboard problem. We want immediate action from you as the mobile is of no use without proper swiping.

                                      I am enclosing the payment receipt issued by lot mobile store (No. Si / hmnr / 3632 dated 19. 07. 2015) mobile lable on the mobile box for your ready reference.
                                      V. Rama rao
                                      Asst. General manager
                                      State bank of india
                                      Specialised mid - corporate branch
                                      Veeramachaneni residency
                                      48 - 10 - 20
                                      Gunadala
                                      Vijayawada - 520008
                                      Cell : [protected]
                                      Phone:[protected]
                                      Fax :[protected]
                                      +2 photos
                                      HTC India customer support has been notified about the posted complaint.
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                                        T
                                        taruntanz
                                        Jul 24, 2015
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                                        Address: New Delhi, Delhi

                                        Hi, I had purchased the HTC 816 G on 13.11.2014 the sim card slot started giving problem within 3-4 months. I have given the phone for repair at Kamla Nagar center as it is in warranty period but they are delaying the process as they are saying the part to be repaired has not arrived I have traveled to them 3-4 times but they are making useless excuses. I would request you to please look into the same and get it resolved at the earliest. In case the phone has manufacturing defect I would request you to please get the phone changed.
                                        HTC India customer support has been notified about the posted complaint.
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