Claimed

HTC India Complaints & Reviews

1
Last updated Apr 21, 2023
Complaints 2269
Resolved
396
Unresolved
1873
Quick Links
Statistics
Share
Contacts

File a complaint to HTC India

Having problems with HTC India?

File a complaint and get it resolved by HTC India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HTC India
Customer Service Contacts

HTC India Phone Numbers

Toll free
1800 266 3566
227
125

HTC India Website

HTC India Head Office Address

E-99, 1st Floor, Lajpat Nagar -II
New Delhi
New Delhi District
Delhi
India
110024

HTC India reviews & complaints page 52

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Abdul Khadeer.ak
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Purchased from ontrack mobiles, replacement issue

Address:Bangalore, Karnataka

I recently purchase HTC 826 (white birch colour) from 'ontack stores' basaveshwaranagar on 30/06/2015. After 2 days of purchase Bluetooth and WiFi direct of the mobile is not working . I visited the HTC service center in jayanagar they gave me the DOA for the replacement of the phone. I then visited the store where I purchased the phone . I gave them the DOA for the replacement. It's nearly 15 days and yet they are not providing...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
donarunkumar
from Delhi, Delhi
Report
Copy

Lost HTC Mobile

Address:Bangalore, Karnataka

My Name is Arunkumar I have lost my HTC Desire 820 last month on(26/06/2015) in bangalore, i have given police complaint, when they traced my mobile with IMEI my mobile is still active in kadogodi please help me to get back my mobile Mobile Details : HTC Desire 820 Dual Sim Color : Gray with Orange Border IMEI (1) : [protected] IMEI (2) : [protected] Contact No : [protected] Email Id : [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kumar kalyani
Report
Copy

Camera is not working properly

Address:Muzaffarnagar, Uttar Pradesh

I am Pankaj colour I bought a HTC Desire mobile phone in may 2015. I see a lot of problems with it after a month the dislay is not working properly I phone with care the service centre at Moradabad give me back after 2 months at the same day my camera is not working again I submit to the centre but it could not repair till today customer care executive did not give me proper information about my handset please give it back or repair it as...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Angul, Odisha

I have submitted my mobile on 19th may 2015 in bhubaneswar HTC service center ( CHANNEL - 4BBS, B2, JANPAT TOWER, GROUND FLOOR, ASHOKNAGAR, BHUBANESWAR - 751009. CON NO - [protected]) for screen repairing purpose. But it already 2 months over till my mobile not serviced. So many time i have called service center as well as HTC customer care from last 40 days, every time they are saying it will take another 2 to 3 days but till their 2 or...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kratigupta
from Noida, Uttar Pradesh
Report
Copy

not repairing mobile in warranty

Address:Gautam Buddh Nagar, Uttar Pradesh

I have purchased a new HTC mobile on 2 March 2015 in 19990/- thousands (HTC Desire 816) and on 6 June 2015 it causes some hardware issue (outgoing voice problem/speaker Lower is not working). So I have submitted the mobile to registered service centre at Noida on 12 June 2015 because it was in warranty, and after that 42 days have been passed and the service centre is neither repairing my mobile nor returning it to me. I am calling to customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
parimala kamatar
from Mangalore, Karnataka
Report
Copy

Sound system,

Dear sir, I have ordered HTC desire 816, duel sim recently from EBAY ONLINE.I waited for its delivery but it is delayed and i left my hostel(Gulbarga) for 1 and half month for an academic course in Shillong..in my absence, (after 4 days, i left the station It is received by my friend.I came back two days back and its been my second day that iam using my new HTC. Now im totally depressed and sad because the smooth conversation has become...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yamnish
from Delhi, Delhi
Report
Copy

Paint getting removed

Address:Faridabad, Haryana

I bought HTC Desire 526G+ in February however paint from back of the mobile is coming off and is looking very ugly. Please guide if this can be replaced as i have never seen any phone where paint gets peeled off My phone no if you want to contact is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashik ck
Report
Copy

Camera stopped

Address:Kannur, Kerala

I own a Htc desire 826. I'm experiencing a problem suddenly. whenever I go to take photos the camera stopped and back to the screen. Then comes a command saying, "Sorry! Camera has stopped unexpectedly. Would you like to send an error report to HTC? This will help us improve our products."
Is there any solution for that?? Help me please....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
J
Joseph Jagtap
from Pune, Maharashtra
Report
Copy

Poor service

Address:Pune, Maharashtra

I purchase HTC 820q dual SIM in the month of Dec 2014, which in under warranty. i visited TVS Electronic Ltd, Pune for service as phone SIM not detecting, service station kept my phone for repair / replacing of mother board and given time frame of 10 days but till date no response from the service center and even there is no proper information getting from them. This is real poor service given by HTC to customer, Can you help out me to know...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abu Sali
from Cuddapah, Andhra Pradesh
Report
Copy

Want replacement.

Address:Chennai, Tamil Nadu

Sir, yesterday I gave my mobile to the service center, again with the same network issue, this time vibration also not working and heating issue.This is the second time, I'm facing this problem. I asked for replacement in the service center, they said, they have to get the permission from the customer service. But customer service is not giving replacement. I'm not at all satisfied with this htc care. Last time itself when I went to get back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pragyal singh
from Pathankot, Punjab
Report
Copy

mobile handset problem

Dear Sir, This is to inform you that My Self Pratyush Singh has purchase A mobile HTC 816G (New Edition 16 GB) which was not working fine & I submitted the same on 11 may 2015 at your service centre & which I receive after several calls on 15 June 2015 but when I check it again the ringer of the mobile was not working which when I complain to the service centre manager Mr. Abhay I get the response that I shoudl keep the set with me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
John Wicklund
Report
Copy

My new phone

I had a new phone for 2 weeks and the battery burst, I had it checked by techs and the saw the acid leaking out and smoke came out when you plugged it in. I sent the phone to the repair department and after more than a month they sent my back a couple pieces back in a bag and said there is nothing wrong with it. The escalation team will not help they said they sent it back to me in perfect condition, but we have pictures of what I received...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Milind Kuliye
from Mumbai, Maharashtra
Report
Copy

No proper help

Address:Mumbai City, Maharashtra

Dear Sir, I bought 820Q desire in feb 2015. IMEI is [protected]. In may phone started getting stuck and got switched off automatically. I gave it to a collection point, VCARE telecom services and they sent it to the service center, where that I don't know. later received my phone with proper working condition. I asked them what was the problem, the collection team said we don't know what was the problem in phone. I contacted their...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjiv Pal
from Ludhiana, Punjab
Report
Copy

Charger submitted not get yet

Address:Lucknow, Uttar Pradesh

My charger was not working properly as it was under warranty so i submitted the charger to service center but they didn't provide me any update regarding that.And when i call them they tell to call after 48 hours for the update and nothing else....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhavya24
from Delhi, Delhi
Report
Copy

Problems with my cell htc desire 820

Address:New Delhi, Delhi

I am too much annoyed with my handset desire 820 purchased on 1st march 2015, i got repared it from the service centre just 20 days back, they took my handset for near about 10 to 12 and returned it to me saying that its mother board and charging jack has been replaced . Just after 2 days, the same problems started like heatup and battery charging . After the repair many more new problems like hang up, automatic switch off and on, automatic...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pawankumar007
from Kharagpur, West Bengal
Report
Copy

HTC one x+

Address:Paschim Medinipur, West Bengal

I'm having HTC ONE X+ andd it alsmost 14 month old (i[censored] check details you would came to know that due to tie broke with Nvidia we didn't get any updates in this phone and we faced lots of trouble with this phone.

I'm really huge fan of htc products but this particular model is company failure sound screen camera is perfect but it RAM and battery is worst in class and Resale value is so low i'm not getting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tsri Sri
from Hyderabad, Telangana
Report
Copy

HTC - Wast of time and mony with the brand

HTC - i bought HTC explorere long back, well about the phone .. nothing works, , wifi, FM radio.. when calls made it breaks in between the call is not continues. it just goes blank could hear a 2-3 seconds again goes blank ... Only thing which work is sending of receiving SMS/messages . works as a pager !!! jost lost and lost my money to HTC !!! so wast of time, money such a wrong choice of taking HTC cell !!!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rsramanujam
from Ernakulam, Kerala
Report
Copy

Hopeless and unreliable service setup

Address:Ernakulam, Kerala

The charging port of my HTC Desire 620G mobile phone got damaged. It is a brand new phone. I had entrusted the phone for repair with M/s.TVS Electronics Ltd. at Ernakulam on July 4, 2015-QBS[protected]. Your customer care service and that of TVS Electronics Ltd. are as good as they do not exist. It is impossible to contact them in any manner. Though you talk about tracking repair in your website, this is also a facility that apparently does...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kunnathoor Chacko Thresiamma
from Bengaluru, Karnataka
Report
Copy

Bad service

Address:Ernakulam, Kerala

Order date of mobile hand set was 11-jun-2014 received on 15-07-15 through Amaz- on sales Due to defect in touching function and battery compartment door function replaced it within one month without any change in delivery date or warranty period .From march 2015 on wards problem in charging - difficult to get charged with htc charger itself .From April 2015 charge is getting dropped off while calling. In May 2015 given to service centre...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amitkjha87
from Mumbai, Maharashtra
Report
Copy

Earphone related

Address:Mumbai City, Maharashtra

Htc company is very bad service provided of custumer why i submited earphone in v-care telicom services in mumbai vt of 22/06/2015 but after than i call to htc service center minimum 100 call but not response any customer care service provider and call disconected i wii go to 3times service center but say they are call to htc customer care but customer care is not responsbility for any customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy