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HTC India Complaints & Reviews

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Last updated Apr 21, 2023
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HTC India reviews & complaints page 47

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B
barunshaw
from Ingraj Bazar, West Bengal
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I am not getting my ph after 2 month of giving it to service center

Address:Howrah, West Bengal

6th of july 2015, i was give my phone to HTC cervice center to change the charging pin which was broken( it is in warranty) but till i am not getting my phone, even castomer care executive are not able to say where it is and when i will get it. at-list 5-6 time i call to customer care and more than 10 time i meet the service center. Please help me out....
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A
Ashish Khokher
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Poor service

Address:New Delhi, Delhi

Htc is not returning my phone even after 20 Days . I have given my phone for repairing again on 12 aug for auto screen lining problems . They are saying lie on lie and not resolving the problem . Ticket no. - 15INA[protected], JOB NO- DEL[protected], I hope that you will take my query into consideration . You can contact me using my email ID : ASHISHK.[protected]@GMAIL.COM. and my contact no [protected]. thanks Regards Jaswant singh. [protected]...
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gpurb96
from Jalalpur, Gujarat
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Demand of service charge in warranty

Address:Surat, Gujarat

I have purchased the mobile of HTC model no. HTC Desire 616 five month ago which is out of service. I submitted the product to HTC service center on 10/08/2015. The service center representative asked for service charge even though the device is in warrenty period. Actually my bill is not traceable at present. My device is in service center and he says that if you present bill the repairing cost will be wiped out....
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abk9975
from Bengaluru, Karnataka
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Not returning my mobile phone back

Address:Bangalore, Karnataka

HTC tech support is the worst tech support service available for any mobile services...I have my cell phone with these guys for the last 2 months..and they JUST WONT RETURN it. Its like...stealing your phone in a decent way..!! the tech support wont give any details..they wont transfer the calls to the supervisors...the service center will NEVER pick calls or call back..I need help to get my cell phone back. Please help me out here. Also,...
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S
srvtg
from Kottayam, Kerala
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Not returning my phone

Address:New Delhi, Delhi

Htc is not returning my phone even after 1 month . I have given my phone for repairing again on 31st july for back camera lens scratches and overheating problems . They are saying lie on lie and not resolving the problem . Ticket no. - 15INA[protected] I hope that you will take my query into consideration . You can contact me using my email ID : [protected]@gmail.com thanks Reagards vipul...
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priteshk3
from Channarayapatna, Karnataka
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Htc service is so poor

Address:Nashik, Maharashtra

I brougt htc 820 s in august 2015, from the fist day i have mic problem, i m told to the dealer i have issue with mic, dealer told me go to the service center, i have summited this devise to htc nashik service center from last 40 days, but the my handset not done till date, after calling to the service center they told me with in 2-3 days ur handset will be dispatched, but nothing is done till date. do needfully regards, lokesh...
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S
Shrey Gandhi , B.Tech., Civil Engg., IIT (BHU), Varanasi (INDIA)
from Ratlam, Madhya Pradesh
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Service centre not returning my mobile

Address:Varanasi, Uttar Pradesh

I used to own an HTC desire eye handset, which suddenly crashed while working and the touch screen didn't seem to work then. I submitted my phone at the nearby service centre (actually a collection centre because Varanasi(U.P.) doesn't have a HTC service centre), they told me that it will take maximum upto 15 days for my phone to repair and return, then they extended it to 20 days, and then to 29 days. I talked the collection centre guy and...
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M
mohanbirs
from Mohali, Punjab
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Network Issue And Issue In Selecting Network Manually

Address:Jalandhar, Punjab

Sir, I have deposited my handset 2 times at ur service centre my earlier complaint ticket no is 15ina[protected] dt 0808/2015, the issue has in network drop and could not select the network manually, with the same condition my handset htc one e8 was return to me as it is, again on 29/08/2015, i dont understand why this is happening to me. Please look into the matter as u people without smart phone it not easy to work and survive, please...
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R
Rahulvaryani01
from Bhilai, Chhattisgarh
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No one is ready to give warranty on my product

Address:Gwalior, Madhya Pradesh

I have purchased htc 526G+ online through amazon.in on 27th may 2015 . Now I'had problem in headset. Htc service centre is not giving warranty. Nor amazon is responding to my request. Both companies making consumer cheat by selling their products. Please respond ....
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S
Sureshkumar.polaiah
from Maksi, Madhya Pradesh
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Bad customer service

Address:Chennai, Tamil Nadu

I given my mobile Desire 816G for service in TVS HTC service center Chennai, 2 time they replaced motherboard and they said like they replaced sub board also but still the problem is no resolved every time they telling me some reasons, i really very frustrated about their behavior and no proper response. First i had sim slot problem they replaced it after replacing volume down button didn't worked and auto rotation problem. Second time...
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HTC Replaced my device with old motherboard that was in service before he purchase date. I want a replaced phone that has new motherboard dated after 20/Sept/2014 My original device had IMEI: [protected]. then changed to IMEI: [protected] The replaced has srl no FA495MZ06340 and I get these details First repair:- 9/23/[protected]/24/2014 Second repair:-11/6/[protected]/15/2014 Third repair:- 11/15/[protected]/24/2014 HTC unethically...
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D
devbanik
from Kolkata, West Bengal
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Unethical Behaviors, not returning the phone.

Address:Bangalore, Karnataka

I had submitted my phone to HTC service center, managed my TVS Electronics. I had tried every possible way to get in touch with the service center people, they keep on ignoring the call. I visited the store twice the phone was not still handed over to me. My phone was in warranty. I was said within 7-10 days the phone will be repaired and given to me. They even disregarded it. The date for returning the phone was on 24th of August. There...
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Atul m kumar
from Haldwani, Uttarakhand
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Htc pathetic and worst services and false commitments

We have purchased htc e8 mobile in 11 months back and its surprising on 2 occasions handset got dead and have no option but to give it to htc service centre At first instance of repair it has taken almost 1 month to repair and on 2nd occasion things are even got worse as it has crossed a month and yet there is no info provided from the htc support staff neither do they have any info regarding whereabouts of my phone. Top of that its very...
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M
manish.aira
from Pune, Maharashtra
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My mobile accessory lost.

Address:New Delhi, Delhi

Hi, I purchased one HTC Desire 820s Dual SIM phone before 4 months back and this is still under warranty. On 3rd July if have submitted the faulty Adapter to their customer service center which they have sent on wrong address but still i did not my Adapter after multiple follow up with them with multiple complaint but they are doing nothing and i am being mentally harassed by them. Thanks & Regards, Manish Bansal +91-[protected]...
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R
Rashmik10
from Delhi, Delhi
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Pathetic service

Address:New Delhi, Delhi

I gave my HTC 616 to the service center on 21st August as the phone was dead . They had told me to repair my phone in 8-10 days but haven't received my phone yet. Now when I called them up they said that I would get it by next week. This is a very careless behaviour of HTC and is something really shameful to expect from a Brand like HTC. Mobiles are the lifelines n today's world and all my work is stuck up because of my phone but HTC doesn't...
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Address:New Delhi, Delhi

We have bought htc desire 820 phone from kolkata. Right now my phone has dead. We have visited htc service centre in delhi. He said your phone is not repair in this place if you still want to repair then you need to pay repairing cost. Your warranty is not counted in delhi because you had buy in kolkata. He said htc provided only state warranty. We feel the serious problem i can't go kolkata the reason of only repair to htc phone. Today i...
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g.suresh77
from Amravati, Maharashtra
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Touch panel not working

Address:Nanded, Maharashtra

I bought a brand new HTC826 phone on 26 june, 2015. It is not working since 26th July, 2015. I went to the service center thrice and they told me that they cannot repair as this problem has occurred with so many customers. The customer care promised me get a DOA as even the service center is not ready to repair it. I called so many times after that and the customer care told that the request is pending with back end. Finally today when I...
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Address:Pune, Maharashtra

My HTC one ME is not more than a month old and I am facing problem of heating, Music player crashes very often and songs of playlist get automatically deleted . Gaming also slows down due to handset heating . I contacted service center for the same and they said that its working normally as this handset is having heating problem because of its processor. I even contacted live chat team and instead of providing solution they defended their...
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Address:Mumbai City, Maharashtra

I purchased an HTC Desire 820 Dual Sim worth INR 24500 ON 23rd March 2015. Unfortunately the mobile started giving problems immediately after usage of 3 months. The problem was with the battery getting drained and mobile getting switched off when it reached 50%. The handset was also getting hot when used for various applications. I tried to manage but the problems were aggravating and hence I decided to take some time from my busy schedule...
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Rupa raj
from Bengaluru, Karnataka
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Bad service

Address:Bangalore Urban, Karnataka

Phone was about 1 1/2year old, Iit was in good condition, I just kept my HTC DESIRE 500 phone for charging, suddenly after 2hours phone is not getting switched on and started vibrating continuously also display is not working!!! I went to HTC service center RT nagar, Bengaluru, i paid 250rs for sevice charge and they said they will call me and let me know abot the problem and amount of repair charges with in 3days, after 3days they called...
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