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HTC India Complaints & Reviews

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Last updated Apr 21, 2023
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HTC India reviews & complaints page 49

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Address:Gurgaon, Haryana

I have a htc 816G mobile.There was a problem with sound i.e. incoming ringtone was not working, alarm was not working, some time mobile got hanged during charging that's it.So i went to HTC service center for the service of my mobile phone but when i went to take my phone there, they are saying that motherboard, screen and some small part is defected and now my mobile is all most in dead condition. i didn't took my phone from service center...
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saheershazz
from Mumbai, Maharashtra
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Camera

My phone is htc desire 820.My camera has not working well. Its back camera has not much clear . I think its not have 13 mp. Its front camera has not give origality. Its video is not give me clear. So please help me to clear these problems. Its have any software problem? It become heat while using. Please make it fast....
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rahulcs024
from Noida, Uttar Pradesh
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Service related issue

Address:Varanasi, Uttar Pradesh

Dear Sir, I have purchased HTC Desire 820s on 2/07/2015. Within a month of purchasing problem has occurred in my cell phone and I submitted my HTC Desire 820s on 1 August, 2015 at HTC Service center D.58/16-51, Sonia Road, Varanasi-221010 for repairing of Mic problem ( During call receiver is not getting my voice) and worst camera quality. Firstly they had submitted my handset on 1.August.2015 and allotted me ticket no-15INA[protected] and...
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Address:Panchmahal, Gujarat

I was purchase htc desire 616 on 14/10/2014. And during charging phone was fire on 03/08/2015. I was submitted my phone on 04/08/2015 in service center(tvs electronic ltd - nr. Shamal cross road, ahmedabad-15). Then i was wait for reply but not getting any reply from service center. After few days i was call to service center for my phone status but they inform me service center wait for company reply for your phone is covers or not in warranty....
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Neeru shreyashi
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Htc desire 526g+ phone

Address:Bharatpur, Rajasthan

I m neeru sharma and i had purchased htc desire 526g+ phone from jaipur raja park but after few days it was not working properly and many time its key pad not working and hanging also. I want my money back from htc company otherwise i submit this complain on indian consumer foram against htc.my mail id is [protected]@rediffmail.com. reply as soon as possible. Thanks...
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akhilpk
from Thiruvananthapuram, Kerala
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Microphone complaint not rectified after 3 consecutive services

Address:Thiruvananthapuram, Kerala

From the day i bought HTC Desire 820s handset (Bought on March 27, 2015), i haven't got a chance to use this handset because of microphone complaint (During the voice call, the person at the other end is not able to hear the speaker person's sound.). I had given my handset 3 times at Authorised HTC Service centre, Trivandrum and all the three time HTC does not offer a good service and given back the handset with the same complaint after the...
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sachchu
from Rewa, Madhya Pradesh
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Regarding costumer service... not accepting in jabalpur

Address:Jabalpur, Madhya Pradesh

As there is a warranty of 1 year provided with the set. The costumer care is not accepting the phone. My order no. is [protected] & ITEM CODE is DA4627775. Company name HTC desire626G+. Please provide us with the solution as on the buying terms and condition I was given the `1 year Indian manufacturing warranty. My phone got a scratch at both the camera's front as well as back. There is a call drop at anytime while being on the phone. So...
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Hardik Thakar.
from Ahmedabad, Gujarat
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Faulty product with disgusting after service

Address:Ahmedabad, Gujarat

My htc desire 826 which i bought paying 26k is proving to be my worst mistake.. in mere 20 days the touch screen failed .i was without a phone for 20 days..the device was replaced but in another 20 days the same thing repeated.. i gave the phone @ htc service station located in ahmedabad.. the call center exec is repeating useless assurances without any concrete solution.. n the phone is again gone for replacement..so today on 12th august...
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seemakart
from Delhi, Delhi
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9838833999

Address:Allahabad, Uttar Pradesh

I had given my mobile set HTC DESIRE 816 DUAL SIM for repair on 25.7.2015 as its mic was not working(no out going voice) at service centre in allahabad . ticket no : 15INA[protected] JOB NO : IXD[protected] sl no : LC51SYE62542 The set was in warranty as i had purchased it on 18.3 15 from Sports House Mobile Division, civil lines Allahabad. When I gave set for repair it was told to me that it will take one week as they have to send it...
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Address:Mumbai City, Maharashtra

I had submitted htc one x to the service centre on 4th july 15, for the phone had gone dead & since htc phone part r not available in open mkt i decided to give it to company so i get the original part. the estimate given was between 1200 to 1500 by a local service centre . to my shock the company has given me estimate of 16500/ much more than the price of a new phone, this itself gives a very bad & negative impact of the company.i rejected...
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dr_g
from Delhi, Delhi
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Warranty Policy

Address:New Delhi, Delhi

I bought a HTC Desire 826 Dual SIM phone on 25/05/2015 from PayTM.com (online shopping portal) For the past few days I had been facing many problems related to the touch screen of the mobile. The touch was very unresponsive and was hardly detected. I visited the HTC Authorised Service Centre in Kamala Nagar, New Delhi where the representative informed me that my device is not covered under any warranty since the purchase was from an online...
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satish.008
from Hyderabad, Telangana
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Poor, worst and delayed Service

I have given my mobile on 20th July till now I had contacted the service center and the HTC Customer Support center for the repair status. They are not telling the status neither repairing my phone. It had been 22 days past till now they have not repaired my phone. Every time I called to the customer support center they say that it will be repaired by this weekend. No Mobile company in India taking this much time to repair a mobile phone....
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ruchi khirwar
from Pune, Maharashtra
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20 days old phone of HTC

Address:Gurgaon, Haryana

I bought a phone 20 days back of HTC desire 826 worths RS 25000 and its only been 20 day the touch has stop working i dont know what the hell is this that such a big company submitted to service centre and they are saying that its been 20 day so we cannot replace its and repaire and give nit back but why shuold i take a phone which doesnt work for more than 20 days i so wanted to go and file a police complain but i dont know what to do...
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paras001
from DELHI, Delhi
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Not back my mobile phone

Address:New Delhi, Delhi

I gave my phone (HTC Desire 626G+) for repair at an HTC authorized service centre Nirman vihar on 28/7/2015. I was informed that i will get the phone back within 7-8 days. I finally called on their helpdesk ([protected]) on 5th august and he saying that u will wait for 48hr after that i m tell him that i want my mobile without repair bcoz i m going to himachal but now i was not going there and 10th august i was called him again asking where...
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Sarvgun Deep
from Jalandhar, Punjab
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Delay in service not fully repaired the phone

Address:Ludhiana, Punjab

Sir i gave my htc 820 customer service center cabin no111, plot no 260A model town ludhiana 140001, for repaired breakage the of back camera glass and other minor problems on 25/7/205, the gave me one week time for phone. i called many a time but they never pick my phone. reached the center on 10 aug 2015 but the said that we will give you a phone on 11 aug 2015. but your breakage problem not solved because of non availibility of parts ......
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gsahil17
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Bad customer service

Address:Mumbai City, Maharashtra

I gave my phone (HTC Desire 816G) for repair at an HTC authorized service centre (Techbiz) on 7/7/2015. I was informed that i will get the phone back within 10-15 days. I received an email (Subject: Repair Quotation for RMA Number: BOM[protected] from HTC on 13/7/2015. I granted approval for the repair quotation on the same day. I did not hear back from HTC after this. Multiple calls to the service centre (Techbiz) across several days,...
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Abhinav Bhaskar
from Noida, Uttar Pradesh
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Bad customer service. It has been a month and i have not got my phone back.

Address:Ghaziabad, Uttar Pradesh

My Htc desire 816 fell off my hand and the display broke.I submitted my phone on the 10-11th of July at the Laxmi Nagar service centre.I got a call for my confirmation to repair my phone on the 20th'july. I gave the confirmation and they said that i'll get my phone within a week.i got no call till the 1st of august, so i called back again.The service centre guy asked me to call on the customer care. I called on the customer care where they...
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Address:New Delhi, Delhi

Dear Sir/Ma'am, I have purchased the HTC desire 826 on 12th Jul'15 from a local shop in Delhi. it's just not been a month that my mobile is facing an issue with touchscreen. It's really been an unpleasant experience with New handset like HTC. I had talked with shop member they advised me to get in touch with service centre or talk to customer care of HTC. I talked to customer care they suggest to check first to do Touch Line Test and...
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fast1234567
from Thiruvananthapuram, Kerala
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Not returning my mobile 1 month ago

Address:Azamgarh, Uttar Pradesh

By mistake the screen og\f my mobile was damaged i was send to lucnow service centre and the elploye said it will return in 10 to20 days and now it is goiung to have 1 months and the company is always telling wait for 2 days 3 days like this only. i want you take action as soon as possible. the ticket no is 15ina[protected]...
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Nikita Kamlesh
from Erode, Tamil Nadu
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HTC 816G Desire Phone Under Warranty Display Fault

Address:Chennai, Tamil Nadu

HTC 816 g phone is not working since 4/8/15 i have given it for repair they are asking for 8500 rs (more than half the price of the phone) as the repair charge even when the phone is still under guarantee and warranty the phone was taken from flipkart attached along is the invoice, further i am also attaching the consumer court notice and the chat details and response from customer care of HTC, the phone was billed on 20/10/2014 and delivered...
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