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HTC India Complaints & Reviews

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Last updated Apr 21, 2023
Complaints 2269
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HTC India reviews & complaints page 72

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A
Anshu69
from Mumbai, Maharashtra
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Fake promises to repair and return

Address:Ghaziabad, Uttar Pradesh

Hello Team I want to make a serious complaint.I have submitted my Htc 526g plus on[protected] to HTC support centre ghaziabad.It's back cover paint got fed out it was a manufacturing defect.But still after making so many calls and contacts to service center and support i am not getting any response everyone is asking me to wait to get it replaced because the model of phone is new.Even they are not updating any status to track on the tracker.I...
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byasadeva
from Mumbai, Maharashtra
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repairing related

Address:Chennai, Tamil Nadu

Dear Sir, on the dated 13th march I had given my mobile for repairing of hardware problem i.e mother board change. and they have given me 15 days time period to give it back. But still its not corrected and they are saying that we don't have IMEI no to provide u mobile . so u plz contact our customer care no. And I do calling to customer care around 3 times but no one response my call. so I am very badly disappointed for this please kindly...
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P
ping.ankit
from Delhi, Delhi
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Phone hardware

Address:New Delhi, Delhi

I purchased a new HTC phone from Inderlok Big Bazar, after 2-3 days that was giving some network issue, n video was suddenly stopped while running, when i went to HTC service center near my house i requested them to change my phone but they deny and they kept my phone for 1 days for software update. after 4-5 days i got the same issue agint they took my phone for 2 days.. now its take only 3 months and now its happened again today... please...
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R
ramgannamani
from Vijayawada, Andhra Pradesh
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NOT RESPONDING

Address:Guntur, Andhra Pradesh

Hi dis is ram chandu iam from guntur, ap. THREE MONTHS back i have purchased an HTC DESIRE 620 G mobile in BIG C.NOW the display of the mobile is not working .unsatisfied with htc company and there is no proper response in service guntur and in big c also about dis.i need an immediate reply for this [protected] dis is my contact no .in first month earphones are broken very cheap quality headset u have given to us when compared to samsung and...
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S
syed1989
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Can;t switch on the phone

I purchased HTC 816 from in November 2014 and I had a problem with the phone in February. As it was under warranty period I took it to Haddad Service Centre, Dammam. They said they will fix it within 10-14 days. It has been more than 1.5 Months and I din't receive my mobile back. When ever I call them I don't get proper response. I would like to get this issue sorted out immediately or get my money back or get the phone replaced....
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S
srikanth111
from Hyderabad, Telangana
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harassment and cheating by htc service centre

Address:Hyderabad, Andhra Pradesh

i have brought a htc phone [desire 820] on 25th november, 2014.i met with an accident and the phone lcd screen was broken, i went to the htc service centre on 9th january, 2015.they checked the phone and given me the service report as only lcd is broken and it will take 25-30 days. so i took the phone back by paying rs 170 as service rentals to service centre.after one month on 11th Feb, 2015 i again deposited the phone in the service centre...
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D
Deepak.Chuarasya
from Noida, Uttar Pradesh
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wating for my mobile

Address:Varanasi, Uttar Pradesh

Hi Team HTC, I, Deeapk Chaurasya submitted my mobile on date of 13 feb 2015 at collection center of Varanasi. Its going to be about 2 months but till now I did not get my handset, they said part is not available I spoke in Noida person name Gaurav mob. no. [protected] several times but he couldn't deliver his promise to hand over my set by 4th april 2015. When today I made call to him he did not attend my call, when I went to collection center...
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N
Nidhi Tadaiya
from Bengaluru, Karnataka
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Support is very poor.

Address:Mumbai City, Maharashtra

Hi I have bought HTC 620 on 16th Jan 2015, which stops working on 16th March 2015. I have given the handset for repairing on 17th March, but till not I am not getting status about my device. Whenever called to support center they asked to call after 2 days or 5 days. It more than 20 days, they have taken to repair handset, which is under warranty. I have the insurance against my device but I am not able to use it because I am not...
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Have waited over a month for a replacement charger for HTC Desire 500. Currently reliant on borrowing chargers from friends, not a suitable option. Complaining about the waiting time sending charger via Royal Mail, inaccuracy of information shared with staff when I have spoken on the telephone; conflicting information provided by htc staff during telephone calls. Please look into this matter and get back to me. Telephone communications...
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A
APURBA KUMAR PAL
from Mumbai, Maharashtra
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Heavily disappointed with the quality!!! Screen cracked within the pocket

Address:Kolkata, West Bengal

I purchased a HTC desire 816 6 months back. On 30/03/2015 after making a call I kept the mobile in the pocket. After 5 minutes I took it out to make another call, but the touch was not working. Then I noticed the screen crack. I wonder about the quality of the glass provided by the HTC which cracks just by the pressure inside the pocket and without any external force!!! While having a conversation with the customer care representative,...
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Address:New Delhi, Delhi

Dear HTC TEAM I am a HTC user for many year, but last 2 years i have faced such type o[censored]nconvenince caused by your end.i provided HTC to my phone regarding touch not working, its almost month to be completed but still not getting any information, whenever i called to customer care or service centre all the person said parts not available.how many month or days i have listen same answer at your end.why you people trying to prove not buy...
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S
SUTARIYA20
from Mumbai, Maharashtra
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Non-Receipt of device after reasonable time from repairing

Address:Mumbai City, Maharashtra

I have submitted my devise to S.G.Infotech on 13/03/2015, Ticket no- 15INA[protected], I have already call to customer care many times, but there are no any update from them.After giving reasonable time there are no positive reply from service center. Name:- Ashish Sutariya E-mail:- [protected]@gmail.com Model :- Htc desire 616 Mo No- [protected]...
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S
SUTARIYA20
from Mumbai, Maharashtra
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Non-receipt of device within reasonable time

Address:Mumbai City, Maharashtra

I have submitted my devise to S.G.Infotech on 13/03/2015, Ticket no- 15INA[protected], I have already call to customer care many times, but there are no any update from them.After giving reasonable time there are no any positive feedback from them. Name:- Ashish Sutariya E-mail:- [protected]@gmail.com Model :- Htc desire 616 Mo No- [protected]...
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ghyankitagarwal
from Guwahati, Assam
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No Parts availabe for over a Month

Address:Kamrup Metropolitan, Assam

I submitted by HTC Desire 816 on 13/03/2015 and was given the delivery date of 16/03/2015. On calling the Service centre on 16 Mar, i found no was picking up the phone. i called for more than 100 times but still no reply. Then i personally visited the HTC Service Centre on 18 Mar and called the service centre no. Right from there only, the view was seriously disappointing as they were not interested in picking up the phone and it was ringing...
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B
bpteja
from Hampi, Karnataka
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mobile service

Address:Krishna, Andhra Pradesh

i have given my htc mobile for repair on 16/02/2015 till now i have not received my mobile and no body giving right information to me.so, that i have lost total hope on htc service centres.i have called up to 10 times to htc service centres and receiving fake responces till date.and iam calling local service centre also which my mobile was given.totally receiving fake answers from them and finally iam giving this complaint as my last hope.so,...
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V
vikasgrover100
from Delhi, Delhi
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Repairing of mobile

Address:Gurgaon, Haryana

I purchaged a brand new htc 816g duos from ebay.com, in between two months I faced critical problem like sound, wifi etc. For this purpose I given my mobile to htc service center gurgon, but didn't yet receive my phone. Company just increasing the dates of giving the product by making nonsense reasons. I just want my money back, I don't want my mobile now. Vikas Grover [protected]...
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Kishor Shivane
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HTC Mobile Handset Service Problem

Address:Bangalore, Karnataka

I own HTC Desire 816 Dual SIM Phone, I had brought the device on September 2014. Device had a problem, I had give my HTC Desire 816 dual SIM for service in Sai Srininvasa Technologies, Bangalore. Issues with my phone was network not recognized. People who call my number was said out of coverage area. Even though my phone was active and SIM was showing up the network, this was with both the SIM slots. Data was not working as well even though...
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A
arunagiribabu
from Chennai, Tamil Nadu
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lack of spares/ not willing to cover under warranty

Address:Chennai, Tamil Nadu

service people doesnt want to change the board under warranty with a simple and usual reason saying that the board was damaged due to water droplet spillage. they dont want to give it in writing . and the second issue is if they re ready to give it in writing that this damage is definetly due to water and it cannot be covered under warranty, then iam ready to pay for the service but they re not able to give me when my handset will be delivered....
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I
imrthakur
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touch not working

Address:New Delhi, Delhi

I have purchased my htc desire 820 on 4 th jan 2015 at 24000 Rs . on 6 th march my phone touch not working and when i call htc care they told me that reset your phone then your phone will work properly but after reseting my phone didnot work and due to reseting i lost my whole data . then they told me to visit htc service centre . aftrer one week htc service centre return my phone and told me that you will not face same problem again. At...
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A
abhishek749
from Mumbai, Maharashtra
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Going to Take Legal Action

Address:Mumbai City, Maharashtra

Dear Sir, My phone was display problem and battery backup problem for that i had submitted my phone to malad service centre in mumbai on 16.03.2015 from service centre they had told me that after two days engg. will call you and confirm you that spare are avail or not after two days i had call upon the service center base phone but that is not working from that time to till now. after that i had called upon toll free number of htc they...
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