Claimed

HTC India Complaints & Reviews

1
Last updated Apr 21, 2023
Complaints 2269
Resolved
396
Unresolved
1873
Quick Links
Statistics
Share
Contacts

File a complaint to HTC India

Having problems with HTC India?

File a complaint and get it resolved by HTC India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HTC India
Customer Service Contacts

HTC India Phone Numbers

Toll free
1800 266 3566
227
125

HTC India Website

HTC India Head Office Address

E-99, 1st Floor, Lajpat Nagar -II
New Delhi
New Delhi District
Delhi
India
110024

HTC India reviews & complaints page 74

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Karmveer Srivastava
Report
Copy

Have not received My mobile

Address:Lucknow, Uttar Pradesh

Dear Sir, My name is Karmveer Srivastava .I have purchased HTC desire 501. There was a problem it is not switch on. I gave my Mobile to service centre on 30/01/2015. They told me that it will take 8 days. After 8 days when I visited to service center, They told me that its part is not available in Company itself. Till date 14/02/2015 and 28/02/2015, 04/03/2015, 18/03/2015, 25/03/2015, I have not received My mobile and they are telling that...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aryan443
from Madurai, Tamil Nadu
Report
Copy

Poor Service support

Address:Kanpur, Uttar Pradesh

Dear Sir, My name is Satya.I have purchase htc816G . There was a problem in camera and simslot. I gave my Mobile to service centre on 20/02/2015.after submitting when i am not got any msg from htc support regarding my phone when i contact to htc support Date 19/3/2015 they told me that they not able to track my my phone and need 48 hours more for this again i call to service support date 21/03/2015 they told me after taking me a long hold...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ragavendar Reddy K
from Bengaluru, Karnataka
Report
Copy

Mobile service/repair not done even after one month of complaint

Address:Hyderabad, Andhra Pradesh

Sir, i have given my htc 816g mobile handset for service at their service centre on february 20th 2015 with sim card slot problem, and in the token of proof from their end they have given expected date of service done is march 6th 2015, but they have not done it on that day, and even after that i have contaced the service centre for more than a couple of times but still they say that are still expecting the spares to come.and not confirming...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kaushalmittal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Data Cable and Adapter not received

Address:New Delhi, Delhi

I had purchased htc desire 816g on 23 dec 2014. After some days, the data cable and adapter are not working so i submitted them in the kalkaji service centre on 2nd Feb 2015. Till then, I did not get my accessories. Whenever i go to service center they said to call customer centre and when i call Customer care all they are giving me is assurance. Its been 2 months and i did not get my accessories....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Wardha, Maharashtra

It is to be noted that I Meenu Yadav perchased a HTC handset(htc desire 620g dual sim IMEI1-[protected] AND IMEI2-[protected]) on 03/02/2015 from local sellar with all billing cleared but it stopped functioning on 22/03/2015(within one and a half month). we contected the local seller(Ashirwad mobile world, Wardha) who told us that we should contact Nagpur customer care. Also he made us talk to somebody named Mr Mangesh from your sales...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
M.Shoaib
from Hyderabad, Telangana
Report
Copy

HTC Desire 616 Issue with Repair of the Screen

Address:Bangalore, Karnataka

My Phone had a bunch of dead pixel since day 1 I unpacked my phone from flipkart. As it was rarely noticeable I intended to use it for a while. Then on 28th Feb, after 1 1/2 month, I went to HTC Service Center at Sigma Arcade, Marathahalli, Bengaluru. I was told that you would get this repaired within 8-10 working days. Now, Its been a month and I receive the same update that We are waiting for the part to deliver and they give me another...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
X
Xahoor
Report
Copy

Heat Up

Address:Srinagar, Jammu and Kashmir

Dear Sir/Madam, Last friday i purchase the HTC Desire 820 White through Flikart. Today when i recive the Hanndset i am not able to use this Handset confiniously because it getting so heat Up both sides front and back. I want to Know why My Handset HTC Desire 820 White getting heat Up Please let me confirm...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
raunak singh tandon
from Nawanshahr, Punjab
Report
Copy

htc service centre's service of repairing complaint

Address:Jalandhar, Punjab

i am from adampur ...its near jalandhar ...i submitted my phone to the authorised service centre of htc...shree communications ..i submitted my phone on 16 they gave me the date to collect it on 2 ...means after 16 days ...bt today 40days have been passed i didnt got my phone repaired they dont respond to our calls not even when we go there ...not properly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Madhurika Modani
from Kolkata, West Bengal
Report
Copy

Unclear voice

Address:Kolkata, West Bengal

I have HTC Desire 816 which I purchased on 31st August, 2014. Since the time I have bought it I am facing disturbances in hearing. The voice is unclear in most of the calls. The voice is cracking and silences in between. Initially I thought it is my SIM which is giving problem, so I visited the nearest Vodafone store and got a new micro Sim. But the problem persisits. So I went to the HTC Customer service centre. To my surprise when the attendant...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
deepansh84
from Varanasi, Uttar Pradesh
Report
Copy

TICKET NO 15INA090013384

Address:Varanasi, Uttar Pradesh

I HAVE SUBMITTED MY DEVICE ON 12 TH FEB. 2015 SINCE THEN IT HAS BEEN MORE THEN 40 DAYS I HAVE NOT RECIEVED MY NEW DESIRE 820 WHICH HAS BEEN APPROVED I GIVE HTC LAST 2 DAYS IF NOT I AM GOING TO CONSUMER COURT AGAIST THIS MENTAL HARRASMENT BY HTC....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shreyans Javery
from Darwha, Maharashtra
Report
Copy

Bad Service.

Address:Nagpur, Maharashtra

I bought htc desire 816 around 6 months ago.It worked well till 5 months but then it started losing network connectivity and had some issues with the network problem. I tested the sim card in another device and it was working normally. Then, i submitted this device to the Htc service centre in Nagpur. It has been 13 days today since then, and i have no information and confirmation about the date on which it will be returned to me. When i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Coimbatore, Tamil Nadu

My ticket number is 15INA[protected] I produced my device on Feb 16 2015 but still know i didn't received my device or any status of the device all your representatives are saying that the parts are not available for my device that is your repair teams issue not mine...I complaint about this many times and also have the call recordings and chat text with me about the same ...I have contacted ur persons more than 15 times via chat and call......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajit Baghel
from Bengaluru, Karnataka
Report
Copy

device not repaired last 30 days

Address:New Delhi, Delhi

Hi, I have submitted my phone at HTC service centre at “TVS Electronics Ltd, C-102, 1st Floor, C-Block, Ansal Plaza, Khel Gaon Marg, HUDCO Place, New Delhi - 110049” Also there Executive asked you can visit with in 10 to 15 days your device delivered but I have try to collect my device last 3 days but its pending from service centre also repairing not completed also CCE inform it wil take more 40 days request to please check and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi

I have purchased HTC desire 820Q having IMEI No [protected] from Voice Infotech, Kingsway Camp, Delhi-9 on 28 Feb 2015. When I inserted SIM into the phone it fail to detect SIM-I. I visited HTC customer care named TVS-Electronics LTD, Kamala Nagar, Delhi-110007 on 14 Mar 2015. Mechanic of that customer care told me that he will issue DOA Certificate and he issued certificate having No. SQ3S[protected] on 16 Mar 2015. I have submitted this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
FuriousGuy
from Gurgaon, Haryana
Report
Copy

Pathetic quality of phone and Service centres

Address:New Delhi, Delhi

I bought a desire 816g on 15 Jan 2015, IMEI-[protected] & it started giving me problem from day one o[censored]se. Problems encountered by me are1. Phone gets hanged every now and then & especially in the middle of a conversation.2. Battery drains tremendously within minutes after charging.3. Hands free has stopped working.4. Data cable provided with the package has stopped working.I submitted this set to Kamlanagar, new Delhi service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suman123priya
Report
Copy

not getting handset from service center

Address:Bangalore, Karnataka

Dear, sir/madam my name is suman das from bangalore..i bought a HTC Desire 816G from flipkart on 17th november.But after it was getting problem so i was submittedd my handset to bangalore htc service center on 20th february, and they are given me a expected returnd date is 23rd february..but i did"t get my handset.when ever i called customer care they are given always next week but still i did"t get my phone. my rergisterd number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amit.prasad86
from Kolkata, West Bengal
Report
Copy

Taking more than 77 days to repair and parts not available

Address:Kolkata, West Bengal

This is in reference to my smartphone repair which is still undergoing with HTC. I submitted my phone on 31st Dec 2014 at E-mall Kolkata for service as it was overheating every now and then. It was told me to me by the service center that it will take around 20days and I was OK with that. But now today it is 17th March 2015 and still I dont have my phone with me. Last week i got a call from the escalation team as well that my phone will be...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rakhavinod
from Mumbai, Maharashtra
Report
Copy

Regarding selling of manufacturing defective handsets

Address:Pune, Maharashtra

Dear Sir/Ma'am, I am writing this to bring in your kind notice about selling of cheap quality handsets in the market which has 1 year of life and the worst and careless kind service of HTC company. I have bought HTC desire X dual T329W black model on 31 Dec 2013. I have used this handset very carefully, if you see on its touch-pad screen you will not find a single scratch and same is verified by your service center person. Now...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vivek Nilgund
from Bengaluru, Karnataka
Report
Copy

no proper service delay in time

Address:Belgaum, Karnataka

i had given for servicing its been 2 months now . i contacted them in every way possible but they are telling me there are no spare parts i read some forums its the same problem what should i do next can v lodge a official complaint against the company or is there any other alternative...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lucky preet
from Handia, Uttar Pradesh
Report
Copy

desire 816 g dual sim

Address:New Delhi, Delhi

Sir i have bought desire 816 g on 24 december 2014 but it will be stop working on 28 feb 2014 and i am submitted the handset same day in your service center harkrishan gallery janak puri delhi they said that your handset is dead and will repair it in 7 days but when i was call the After 7 days they said that parts of your handset is not available and you have to w8 for 1 week after 1 week i call them again then he said sorry sir we have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy