Huawei Complaints & Reviews

I bought new honor 9 lite on 16/06/18. But after few months my mobile screen got some red color on screen side. Phone never fell down, doesn't got any damage from my side. So i contacted ur customer care, but they said to change screen. But its new phone, only 6 months right now, then its happened to my mobile. So i am afraid, may be in future again get this problem to this device.
I will attach this screen photo and bill with this mail
So please check my complaint and reply me asap.
Thanking you.
Handset:ws66923

Hey. I have 2 honor 9lite phone nd they are very poor calling systems, continue call are very bad, cut the voice, this is a phone problems not a network, soo u fast reply me what m i do? Honor are very bad to calling problems, i have two honor 9lite and they my two phone problems are there, so plz solve my problems.. Nd cut the phone to continue a calling and cut by cut calling voice, plz help me

Since i updated the my honor 7x bnd al-10 8.0.0.333 to 8.0.0.355. My battery is draining like 3% in 5 minutes. That's ridiculous amount. Before update it used to drain like normal say 1% in 6 to 7 minutes but since i have updated my phone it's draining very fast also the charging speed has slowed. It takes around 4 hours to fully charge. Even when my location and bluetooth is off. I always keep my phone's brightness to minimum still the battery is draining rapidly and it takes way more time than usual to charge. Please solve this issue or else provide me another phone.

It's very annoying or disappointing to some empty or white panel in the navigation bar at bottom side of the phone. I can't get any full view experience in nova or y series handsets. As other mobile barnds gives us so much full view experience on their devices. Like realme 2pro, pocophone f1, nokia 7.1 etc. But huawei devices don't gives us full view experience, they shows a white panel in the bottom line of the mobile. Please solve this problem as soon as possible.

Have problem in my phone can u claim the warranty... I have purchased honor 9n four months back yesterday i seen my phone side beeding is get bulged... I am put the phone in table when I lift the phone the side beeding of phone is get bulged i dont know why it is happen.. I dont felt down.. The phone is get bllast or anything is happen to me then i claim on the company

I have been operating huawei devices for long time
Now purchase huawei device nova 3i
We are informing by company you have received a couple of cameras in front and two on back side of the device but
Fault is that only one camera at the back side is playing and only one camera on the front and second is sensor
Its just fake guidlines provide to us if all the matters are well then how can we use the came..

Sir,
I bought one power bank huawei from qatar. They told me that there is service center in ernakulam. When i reached in kerala i checked power bank that not working. After few days i went to ernakulam huawei service center, near marine drive they told international service not available here. That is not we expect from you. What can i do. Any service center in kerala? Where can i get service warranty. I expect your reply.

I have problem in my phone can u claim the warranty... I have purchased honor 9n four months back yesterday i seen my phone side beeding is get bulged... I am put the phone in table when I lift the phone the side beeding of phone is get bulged i dont know why it is happen.. I dont felt down.. The phone is get bllast or anything is happen to me then i claim on the company

انا عميل واحمل تليفون هواوي Mate 10 lite
ويوجد بالهاتف عيب في الشاشة عبارة عن نقطة لون اصفر في الجزء العلوي على اليمين بجوار زر الصوت وكل فترة تزداد حت وصلت الان بطول أكثر من 3سم وعند توجهي ال التوكيل بشارع مكرم عبيد مدينة نصر رفض استلام الهاتف لوجود شرخ بسيط بالشاشة بعيد عن مكان عيب الصناعة وقام بابلاغي أن صيانة التليفون تكون على حسابي مع ان الجاهز لس في فترة الضمان وانا اريد إصلاح عيب الصناعة ولا أريد تغيير الشاشة فما هو الحل برجاء التواصل والإفادة [protected]

My mobile disply has a prob on left side of the disply, it seens like colour difference between normal screen, but still it works touch on the prob issued area, this problem will appears last few days near one month approxmatly, my mobile disply has a prob on left side of the disply, it seens like colpur difference between normal screen, this prob will appears last few dats

I went to service center, ug 23 vishwasadan building, janakpuri new delhi with complain of slow charging only in working condition. Without checkingmy ph, they said that folder, display and battery both should change becoze these saparately not available. When i asked to check the problem after 2 days they told me same before with astimate of rs4500. I refused and took my ph back in switched off condition. At home when i try to charge and switch on my ph its touch not working, i go again they tell me same touch display and bettry change rs 3500 with discount, and finally display changed and they charged me rs 2500 for used display with a mark of injury, with out any bill. They show me ph in on condition at charging. At home i found that ph is only working in charging condition, without charging its restart repeatedly. I go again now they excused about battery, then finally they change my battery and charged me rs 1200 with invoice of rs 1200, this time when i pay more then they want my mobile is in ok condition.
Now i want to ask them
1. When display and battery not available saparately as they previously told, then how they do this.
2. Can they use used part and charged as new without invoice at company authorised service center.
3. Can they misbehave with customers as all can see online reviews of customers.

I have used bluetooth earphone earlier with my honor 9 lite. But after recent update i am not able to connect my handset with the same bluetooth earphone. Although the device gets paired with handset but it does not get connected. Is this issue due to recent update or any issue with my handset. I tried connecting earphone with other handsets and it could be done successfully.

Hello,
My name is christos
On the 28/4/2018 i bought a p smart
After some time i started noticing that it was bent at a angle. The phone was always in a protective case and was never put in any pocket! I took it for it to be checked! The greek service department informed me (Forgot to mention that the phone was working very well no problem at all) that it is out of warranty ant they are charging me 150€ for repairs!! I am very disappointed about that and not acceptable from a company that has such quality phone to lose customers! Before i mention it over the web about all this i will like to hear from you!!
Kindly
Christos soumakis

My honor v10's display was cracked and I deposit my handset on dated 13th Sept, 2018 and they told me it will be done within 7-10 days.After given dates I called back the WILLIAM MOBILE CLINIC to get know about that.But they told me it will done after next week.After that I called again and then they told we don't have the parts yet.After 3 days they called me back and told me that we got a display with blue colour when my handset colour was midnight black.So, I disagreed to repair with that parts.Then, I called to Huawei customer care and they gave me complain number (SR[protected] and told me that we will resolve your problem soon.The service centre and customer care both advised me to pay full amount before repair.Still I agreed, but when my brother visit the service centre any try to pay the amount they told him to take back the money and we will inform you when we will get the parts.Its not like they are having fun with time!
After 1 month I called them back to know my status they said you didn't make your payment that's why we hold your order to book your spare.Huh! Very funny.
And customer care told me that they cannot help me with this issue.I have to go there and then call us back and then we will take action on it.That's mean they have not the contact number of that service centre!
I brought my handset with 30 thousand and I put that device to them from last 1 month.Can't I pay 7k for that?!
Why Huawei supplied wrong parts at first time?
Why they don't send the parts fast?
Why the service centre telling me that they don't got the money?
while my brother had done the job what I mentioned earlier.
I am reporting here with some few hope.Please look into the matter.
Huawei makes me very disappointing with their services.

I purchased mobile on17th march invoice no. Faar[protected] imeino.[protected] in flipcort on 3rd oct mobile getting upgrade message i can try to upgrade it takes up to 71%after it will stops and mobile also unable to start or reeboot also inform to customer care he suggested to go to service center at khammam i send my mobile to service center but in service center person tell about software failure it's take charge of 950rs for my mobile why it's charging on my mobile it's is under warranty service center tec mno.[protected] he is the my mobile checking tecnecian

My new hornor 9 lite is dead. And i took to the authorized service centre and they says the phone is total complaint and replace mother board, battery etc..
In my phone little bit water in side yesterday little rain fall on it it just 2-3 minutes only. But my phone is dead. So i am totally disappointed. What can i do. I want to service my phone. Please do the help

I have honor 9 lite 4gb +64gb. Phone working excellent but battery backup is not good. It work only 2 to 3 hours. I'm student of mbbs and i have to use net for my study but the battery backup problem irritate me. Please help me & work on it. I buy this phone in june. And the problem start from september. If the battery backup problem is not solved than what's the use of my 15k rupees. Please look into the matter. Phone not hot but some time it hangs also & immediately switch off. I think the huwai product is good than i buy it but now i think its the total waste of money. Only good thing in phone is that its looking so sexy but battery & other features are not good. Please improve battery back up from 2 hours to atleast 7 hours. Otherwise the phone is good only battery & hang problem make it worst experience. Look into matter immediately.

Jeni sharma
Attachments
8:23 PM (12 minutes ago)
to service.hw.in

Dear sir or madam
i have purchesed honer 7x(64gb) phone.Before purchesed it, i have seen a review on youtuve (https://www.youtube.com/watch?reload=9&v=P_VlrlgARUo)
In video, one person juust put the phone in water pot for one min. after that he put out the phone from water pot. phone was no harm. on the strong basis of that i have purched that phone.
but one day my phone just touch the water, it could not start even it is not going to switch on.i have puurched this one only one month back.(i have attached bill)
after that i carried this phone in your service station.the person who siting in service staton said to me that sir you have to spend 9000 then this phone might be working. why i give 9000ru to him when i have seen the review that this phone is water proof.
i have spend just one month this phone with me and aftter one month why i will have to pay 9000ru. even my phone worth 11000. what the hell is this.

please avail my phone warrenty other vice i will go to the cunsumer court on the basis of your phone review. and i am 100% sure court with help me out. i have verry much business losses in my personal life for damage this phone.
its up to you that how how can solve my problem other vice court will give you the notic on the basis of that with the alligation of harrasment.if court give then this will be verry harmfull for your product image.

Thanks
jeetendra sharma
ph. [protected]

Attachments area
Preview YouTube video Honor 7X Water Test! Actually Waterproof?

I think this phone has got a lot of faults.

I cannot permanently disable keyboard to predict/auto correct words regardless of settings

I keep on having to switch my camera mode back to pro photo and it automatically switches back to moving picture every time

I cannot disable touch-disable mode permanently
I keep on having to switch my phone settings off not to vibrate on silent!

I also have to input a number first before i can paste a number in dialer!!
Very annoying

My name is Chandan Singh from India, ordered a Honda play from Honor website, I have been delivered with the faulty device. When I have escellated the issue to customer service with in 10 days of replacement policy. They did not say anything that I have to reach out to service center for the replacement. Upon reaching at service centre I came to know the replacement time is over. Really being a new customer very bad experience I am going through. If this is the situation no will buy Honor device. Hoping a resolution from you sir. What is happening please don't create a situation amongst people that time will come where Honor would not exist at all just because a wrong information provided to the customer by one of the Honor agent.
Why customer has to suffer all this, think about it please. Very poor customer service sir, give the project only to the reputed company who really care about the job they does. An organisation should have compliance team working but they is not even a quality in this.