Claimed

Huawei Complaints & Reviews

1
Last updated Sep 17, 2023
Complaints 365
Resolved
52
Unresolved
313
Quick Links
Statistics
Share
Contacts

File a complaint to Huawei

Having problems with Huawei?

File a complaint and get it resolved by Huawei customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Huawei
Customer Service Contacts

Huawei Phone Numbers

Phone
+91 12 4477 4700
121
50
Fax
+91 12 4477 4863
View all Huawei contacts

Huawei Website

Huawei Head Office Address

14th Floor, Tower C, Unitech Cyber Park, Sector-39
Gurgaon
Gurgaon District
Haryana
India
122002

Huawei reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shagufta Yasmin
from Muzaffarpur, Bihar
Report
Copy

honor7x/my honor 7x touch not working

Address:91

Mera honor7x ka touch kaam nahi kar raha tha main service centre gaya par unhone kaha touch problem nahi hai frp lock hua hai rs. 180 lagega maine 180 rs. De diya fir customer care se puchha k frp lock kya hota hai unhone mujhe kuchh aur bataya mai dobara service centre gaya to unhone kaha touch problem hai per abhi tak unhone kuchh nahi kiya set bhi jama kara liya...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Hyderabad, Telangana, 500084

I purchased honor 9 lite from flipkart on july first week 2018. Few days later mobile started getting blank display and working one/two days and again blank display. Same hppened for one week.
I gave mobile to service center at ameerpet, hyderabad. Authorised service center. They have taken mobile under warranty and today i got call saying motherboard has problems. Screen has a very minor scratch on the upper surface about a 1cm, its...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Robin John Philip
from Thiruvananthapuram, Kerala
Report
Copy

honor 6x not working

Address:Thiruvananthapuram, Kerala, 695025

Your company is the worst phone company and service evee. Last 2 months my honor 6x phone faced an issun i opened the messenger app and the screen got locked for 3mins and got turned off and i was trying to switch on it but it wont turn on and i called your service and u guys told me to go to service centre for the issue. The problem was the motherboard and i was supposed to get it repaired cause in the warranty booklet its said that it had...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
ramy2345
Report
Copy

huawei nova 3

Address:Gautam Buddh Nagar, Uttar Pradesh, 201309

Dear huawei team,

This is to write with regret that i had gifted my wife a latest huawei nova 3 phone 2 month back, it was bought from muscat oman, for the 1st one month it worked well but after 1 month and few days phone started showing the msg on screen no signal, we tried to reset to factory setting but nothing changed, we tried to call the service centers in noida but they refused to repair it as it is bought from out...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Santosh Navalgi
from Gurgaon, Haryana
Report
Copy

honor 8 pro battery issue

Address:560010
Website:Flipkart 7 Amazon

Dear Sir
I am Owning 2 sets and very mush satisfied with features & performance of honor 8 pro mobile. With the satisfaction I ordered one more honor 8 Pro mobile on Flipkart with Order ID - OD[protected] & IMEI#. [protected], [protected] which was delivered to me on 13th July 2018 but this product has serious battery issue. It drains out completely within 3-4hrs without any usage.
Regarding the same I contacted...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mohämed Kookk'ii
Report
Copy

.

تم ظهور رساله بالجهاز تتوقف عند علامه أندرويد ويتوقف عندها الجهاز ولم يفتح مع العلم تم التوجه اللي مركز الصيانه في فرع فيصل وتم التواصل معهم أربع مرات ولم يتم اصلاح الجهاز وتم عمل شكوي أربع مرات علي الخط الساخن ولم يتم أحد بإفاده بأي شئ وتم التوجه...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kashyab
from Mumbai, Maharashtra
Report
Copy

mobile phone, honor 8 pro

Address:Mumbai City, Maharashtra

Honor 8 pro mobile is dead, Huawei service center in Thane west is not repairing the mobile and forcing to buy a new phone.. Huawei customer care is also not responding despite sending emails to them. Worst service.
I have purchased the phone for 30000, it is still under warranty and I am not getting any help from Huawei. I just need my phone to be fixed under warranty....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kàrtikêy Swämi
from Mohali, Punjab
Report
Copy

touch issue

Address:New Delhi, Delhi
Website:[email protected]

I am continuously facing problem regarding touch in my honor 9 lite phone. Its touch does not work properly. While working it get concentrated at one place and does not work. I visited the service centre for this problem but they did not solve my problem. I am suffering continuously with this problem.
The question is why customer suffers if he paid its full price ??
I am not satisfied with this product.i ll not recommend anymore...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jignesh mandali
from Kathor, Gujarat
Report
Copy

honor 9i for touch and lcd replacement

Address:380006

7 day ago i give my honor 9i for touch lcd replacement at ahmedabad ambavadi service center bt still i can't get any responses from your service center. Please do something for my device.
As per your any company policy if customers device cant repair in 7 day you have replaced it with new device to customers.
We are not satisfied with your service....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nilanshu Yadav
from Patiala, Punjab
Report
Copy

honor 7a mobile phone

Address:New Delhi, Delhi
Website:www.huawei.com

I m purchasing mobile phone. My phone is not working. Then i contact the service centre.. They tell me by the liquid fault it is not working but they accept that the liquid is not go in the mobile by me althhough by moisture or manufacturing deffect it occurs. But they ask me paid money for repair it.. My handset is only 12 days working. And there customer team fools me daily... Please solve my problem. I know there are manufacturing deffect...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
L
loraine matienzo
Report
Copy

logging and hang always

Address:4027

Bakit po laging nag hahang at nag lolog kahit kaka open lang..
Plss naman po paano po maayos 😭😭
Ang hirap po nya gamitin..
Kahit sa camera ang bagal din
Pag mag open ng videos ang bagal din
Update naman poyung version ng phone bakit ganon? Laging nag lolog!
Nakakainis na po kun pwede lang papalitan yung phone nagawa ko na!!
Plss paki ayos naman akala ko pa naman maganda yun pala lageng...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560061

Have an Honor 6x Mobile, which is 5 months OLD (Invoice Date: 22.01.2018). Having a weird issue after unplugged from Charger, got the error message as " Decryption unsuccessful" the password you entered is correct. Spoke to one of your Executive as he suggested Tried to Reset Phone, but no luck. So entered via Volume up + tap power button to do the Hard reset. But still no luck. Mobile is in unusable in Brand New phone and all My data's are...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
I
Ingnam
from Mahishadal, West Bengal
Report
Copy

honor 9 c problem with fingerprint sensor.

Address:East Sikkim, Sikkim, 737101

It's a new phone i am using for 5 month duration. Suddenly, i noticed that it can't enroll fingerprint anymore since long time i ignored it using pattern lock. It is defected now, i am truly unhappy that my new phone has got a problem. One more thing i ordered it through flip kart in sikkim it doesn't even have service centre here. It's embarrassing and totally annoying. Please help it.!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikram Patnecha
from Visnagar, Gujarat
Report
Copy

mobile pad not working

Address:Jamnagar, Gujarat, 361006

Dear sir,

I had purchased mobile honor 9lit 64gb blue color from flipkart on march 2018.

Today suddenly mobile middle tab not working, immediate i had call to customer care regarding issue. They provide some steps for resolving the problem.
1. Switch off mobile
2. Press volume + and power bottom tab
3. Pop option showin select wipeycheck publication
4. Reboot the device
5....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ratheesh KE
from Jobner, Rajasthan
Report
Copy

honor 7x 64gb mobile phone

Address:Jalna, Maharashtra, 431203

I have submitted my honor 7x 64 gb for screen replacement on 16/05/2018, and it is one month after submission, i am getting a reply from service center that, it will take another 10-15 days, (Service center: tanishq connects, aurangabad, service number: 180520hpnq0500001). Even the service center people does not giving a status reply, and behaving very rudely. I dont have a spare smartphone to handle my daily needs, as you know, i could not...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Bathinda, Punjab, 151001

M using honor 9i phone... And it get switch off automatically nd then get restart again automatically while m using.. It makes me annoyed and some time my important task will nt get completed... Even sometimes it get switched off nd restart while m on call. So please tell me the process to solve this problem. I bought this phone in dec 2017 it's been only 6mnths nd m facing this problem past 4 months. I guess this is not acceptable from a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
silentsoni
from Pune, Maharashtra
Report
Copy

honor 9i screen broken in just after 2.5 months

Address:831004

I have purchased honor 9I around 2.5 months back from flipkart. My compliant is that the phone screen is cracked on 11.06.2018 just falling from merely a 1feet height, despite there being a screen guard in place.I am very disappointed with this and request please give me a screen replacement
IMEI/serial no for this handset is [protected].Invoice copy is attached for reference....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
Imrankhanp61
from Vadodara, Gujarat
Report
Copy

battery not charging as per company policy

Address:Ahmedabad, Gujarat, 380055

Dear sir,
I am a new family member of huawai. I have purchased new phone honor 7x. It's battery charged 100% after 9/10 hours charging. As per company said battery charged o to 100% in 2 hours. That was big issue in this time. Please inform me is that right time? And please resolve my problem. I have not good feeling with it.
Yours faithfully
Thanking you...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Punith Tim
from Vijayawada, Andhra Pradesh
Report
Copy

honor 7x display issue

Address:Chittoor, Andhra Pradesh, 517425

After oreo update my screen turned little yellow.. I compared with other honor 7x also the same problem persists still.. Even u gave bug report no response really a bad experience with honor. I never expected this from honor. It even affected the camera clarity also.. As a final hope i'm having a conversation with u please help me out with this issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
varun srini
from Coimbatore, Tamil Nadu
Report
Copy

phone service

I have given my phone to service in service center coimbatore and it has been about 2 months of time phone was not been return to me and response from the service person is not nice, so take a complaint on this issue and give my phone back i will do service by myself. My phone no [protected] and my mail id is [protected]@gmail.com my phone is honor 6x...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy