Huawei Complaints &amp; Reviews

Address: Shaji nivas, Punnapra P. O. Alappuzha, 688004

I have brought your huwaei mate 20 pro last month which has a highlighted ip68 dust and water proof technology . Last day i just dipped my phone in water and now my phone is not working. I want a proper solution for this seriously are you kidding us.If the phone is ip68 water proof it should sustain a water jet but see now i just dipped my phone in water for less than 3 minutes and that too less than 30cm depth.I trust huwaei that is why...

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Address: APSRTC, DYCTM OFFICE , NELLORE, Nellore, Andhra Pradesh, 524001

సార్,
నేను హానర్ 10 లైట్ మొబైల్ 17.03.2019 కొన్నాను. ఆ మొబైల్ 6 జిబి ర్యామ్ అని, బాగా వర్క్ చేస్తుందని కొన్నాను. కాని ఆ మొబైల్ 3 జి.బి ర్యామ్ మాదిరి కూడా పనిచేయుటలేదు. ప్రెండ్ మొబైల్...

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Address: 560010

Honor 9n - lot of yellow patches on the screen. Since there is a small hair line damage on the screen, service team is not ready to provide any warranty replacement for the screen. This is not correct solution by honor. Company can not refuse to foc replacement for the yellow patches because of damage.
This is not a correct rule.
Also this mobile will damage even if is fallen small distance. I have shown this to many people...

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Address: sonepat, Sonipat, Haryana, 131001

Hello team,

I m tarun from blue bird broadband sonipat. My experience about your support services is very bad. My no.[protected]. I m complaint at your customer support centre last three time (15 feb. 2019, 28 feb. 2019, 8 march 2019) but my complaint is as it is. So i think your support centre is giving very poor services.

Thank and regards

Tarun

[protected]...

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I have purchased honor 9n mobile on[protected]. But only 10 days after, its display has gone faulty. Then i have visited to the (Neil communication, c-10, 1st floor, sector 10, noida - 201301) on dated 12 feb 2019, after given the mobile to your service center for resolving the issue, they told me that you can come after 5 days to receive your mobile. But after 10 days (On dated 20 feb 2019 when i have to go to service center then i found...

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Address: Malappuram, Kerala, 676502

I have using honor 9i. And it was complainted just one year and one month using. I given the mobile to your service center for resolving the issue, but they told me that they have no repairing system and only have board replacement and it costed rs 9500. As a customer the phone was used only one year and one month but the repairing cost is rs9500. I am very much disappointed about your products quality and your customer care guy was told...

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I have pre-booked honor view 20 smartphone on 11th january 2019 with purchase of rs. 1000/- coupon. According to that i have to purchase the smartphone before 7th february 2019 and redeem the coupon. But their website is not opening the page and the customer care person told me that their website is upgrading so i won't be able to make the purchase and upgrade will take approximately a month so i won't be able to purchase the phone and my...

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Address: New Delhi, Delhi

Huawei mate 20 pro blue csh no. 215761 was prchased from croma saket new delhi vide inv no. Sla[protected] dated 30.12.2018.

As the mobile in question was showing problem with regard to sound issue, it was handed over to croma store during ist week of jan., 2019 and it was returned back to me after 3 days saying that the problem has been rectified. But i am sorry to inform that the same issue was again observed and now again...

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Address: Ahmedabad, Gujarat, 380005

Website: [email protected]

I am using huawei y5 2017, model mya-l22 phone.in this phone, volte network is not available directly. And we cannot make a direct phone call like other normal sim. Now i used to make a call by using (Jio4gvoice) apps. Without being active in data, the phone call is imposible. It means when your network will not work in your phone then the calling activity will automatically stop. So, please upgrade the version. Of huawei y5 having 4g lte/...

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Address: Ernakulam, Kerala, 682015

My device honor view 10 is showing over heating issues while charging and also in normal use. already done cache clearing process, formatting, factory reset and done all primary solutions which none of any worked and also taken the device for more than twice to authorized service center as per hicare honor online instructions for diagnosis but the technicians could not find any solutions either and also send mails of bug reports to customer...

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Address: 226022

Website: [email protected]

Dear sir
There was confirmation of my order, however in other email it was said by you that order has been cancelled due to non payment, but amount was transferred in your account on same date the details / transaction details are
10-jan[protected]jan-2019) to transfer inb avenues india private ltd
[protected]igafdtplw3 by online sbi net banking.
My money was not refunded till date nor order confirmed....

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Purchased honor handset on 03/05/2018 through flipkart from the dealer consulting rooms pvt ltd, no 42/1 & 43, kacherakanahalli village, jadigenehalli hobli, hoskote taluk, bengaluru, karnataka, india - 560 067

With in the warranty period, i experienced phone touch issues.

When i took the phone to authorized huawei service centre they claim the phone touch to be fake....

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I had given my honor 8x on 6th january due to a mic malfuction to the huawei service center... Since it was in the warrenty period they had told me that the phone will be available within 7 days.. But now its 10 days and still i have not got my phone... According to them the parts havent reached the service center... But that is not an excuse.. Pls do the needful and speed up the process...
Adress of the service center
Sree...

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Address: BA13 3XE

I returned an honor view 10 on the 13th december and should be receiving a replacement handset as the phone was faulty on arrival. Since returning i have called multiple times yet i have still not had a replacement. I speak to staff who can't help, i receive no email communications and despite requesting management to call me back nobody has. At this point i wish i had never bought a product from honor as the customer service has been awful....

+5 photos

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When i am making a call to customer care for bank or phone issue, there we must the customer id or phone number which donot have delete button to make the correction. It leads to make me walk to bank or to borrow other's phone. Can you fix it up. Even though it's small a button add and click function it plays a role too.

Multiple screen display should also include the dialer screen too to type the numbers by seeing in other...

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4 Comments

Address: 0000

Dear Team,

First, I would like to thank you for the past few years that I spent with your products, I really enjoyed the quality of it that helped me over the years to make my life easier.

Second, I am really feeling sad that the years have been ended and I made my decision to never use Huawei devices again after the unprofessionalism and the disrespect that I faced from your customer support.

Let...

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Address: Mumbai City, Maharashtra, 400083

I own a honor play phone just 3 months before
Bt honor phn scratch guard n phn cases are not available easily yet i applied a scratch guard after searching for long time
My phone felled down from very small height yet my screen broke down n it is not repair able under warrnty now thos thing is causing me a damge of 4000 which is a big amount
I would suggest people not to take this phone because of this thing...

+1 photos

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Address: 689673

Website: Nill

I am complanting against the cervice centre staffs. Huawei honor9i is my phone, suddenely it got a touch complaint. Then i gave my phone geecell huawei cervice centre in killipalam, karamana, trivandrum on 04/12/2018. They told me, they want 7 to 10 days for the repair. Today finished 20days, after 10 days i called them every 2 days the told me the spair is not come. I dont have spare phone for using. They did not give me a correct information...

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I have been facing lag issues while playing games.
Even flash games face lag issue.
I have view 10 and even after spending 30k i am not at all pleased with the phone.
Truly disappointed with heating, lagging and touch issues.
I chose honor over ome plus and now it makes me feel like i have wasted my money on trash.
Even 15k cell phones are running smoother than my 30k device.
Even after all the ### i...

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