| Address: NYAYKHAND -3,INDIRAPURAM, Ghaziabad, Uttar Pradesh, 201014 |
The registration number of vehicle is up14-ec-9931. I have purchased the hyundai i10 grand from m r hyundai, 28/1/4 industrial area opposite to paras dairy, sahibabad, ghaziabad, u. P on 31st july 2019. The total kms is just 825 kms.
On date 22/09/2019, sunday : i went to m r hyundai for the first free service after running the vehicle just 825 kms. During the service work, my new car has been hit to a wall by a service person and there are major damage on the front bumper of my new car due to carelessness of a service team. Please find herewith the attached picture for the same. Now, they are saying to repaired and painted in their body shop and will give me tomorrow.
My question is that, why should i accept this repaired bumper because it will easily and heavily decreased the value of my whole car due to damage case and this is not the company painted (Original). A new layer of the paint would be on the original bumper which can be easily identify visually or by device (Paint thickness).
I request you to provide me an original new bumper to compensate this damage caused by the service group. Where is the fault of customer and why would i bear this. Though, this is a fault of service team of hyundai, i can only accept the new bumper with original paint. I have purchased new car and safely running but it has been damaged during service by hyundai person in just within 2 months. My whole money went to vein.
If, there is a problem in providing new bumper, then you can take your car back because this is really very strange and bad service team. I am very normal family and i have taken this car on loan. Hope, you can understand my problems and tension. I am really in tensed condition and repairing by paint would not be a justice with a new car owner.
In-fact, i have not received my rc till now and my vehicle got damage.
Kindly contact to m r hyundai and tell them to provide the new company bumper with the same color.
I, therefore, request you to understand my concern and do the needful as soon as possible.
I am dropping this email keeping in mind that i would receive the positive response and complete support from hyundai indian service head office.
Looking for your kind support at the earliest.
I20 ASTA optional seat covers promised so not received car buy 1 year ago tanuku kusalava motors wrst Godavari incharge srinivasarao no response please arrange seat covers my car no AP 39A3411 customer name M Indira contact no [protected]