Hyundai Motor India Complaints & Reviews

I have hyundai verna car gj01 rf 4179, i have put my car for service at shivalik hyundai bopal ahmedabad on 21 sep 2019. While taking back car i saw that all the glass of car from inside were not cleaned properly. When office staff called me for any problem i was facing, i complained for poor quality of cleaning from inside. The staff send me a voucher (No 5924) for washing/cleaning.

On 11 sep 2019, staff called me to bring car and i told that car be picked from my near by residence 13 sep 2019 and personally will take back on 14 sep 2019. When i reached at the service station, dealing executive mr akshay told that still it was not washed/cleaned. As my schedule was tight for which i kept the car for 24 hours, i annoyed for non completion of car and took it without cleaning, at home i cleaned my self.

On keeping car at service station two times (21/9/2019 and 13/10/2019) why the task was not completed by the responsible staff. I had wasted my time for two occasions and got result zero. My concern is who the responsible person, why feedback not taken by him and why he did not try to resolve the problem at a time when i was at service station. Even no one bothered to call me back. It was only highlighted the incident when customer care lady next day at 16.25 hours called me for feedback and i narrated the same. The lady immediately reported some one and mr jaimeen shah called me and asked to bring car again for resolving the issue. I want to ask you whether i have to waste my time for the fault of others for three times.
Thanks
Bhagvat singh rao
[protected]
Bsr. [protected]@gmail.com

Dear sir,
I am dr surendra k agnihotr from kanpur up having creta disel car no up78ep 2345. There was some dent in my car due to an incident, so i opt for claim at your workshop panki kanpur on 14th oct 19. Mr sachin mishra attending my complaint. I am continuously asking for the update but no one responding properly. Mr sachin saying he is sick. Then i contacted twice mr rajesh he is too busy to reply, sachin say contact mr paras pandey, he is not answering. This disappointed me.
Kindly help me.
Dr surendra
[protected]
[protected]@gmail.com

Dear sir,
My son's car was damaged in floods in vadodara, gujarat on 31st july 2019. The car was sent for service to downtown hyundai, vadodara within a couple of days of the damage.
The insurance claim has been passed long time back. It has been three months since then and we have not received our car back. When we try to connect to the service centre they tell us that we cannot do anything since the parts are not being received.
We are a middle class family and cannot afford to stay without our car for so long. We are very disappointed with your service and would never recommend anybody to buy a hyundai car again.
Pathetic customer service
Kindly make sure that we receive our car before diwali or we shall have to take the company as well as the dealer to the consumer court.

Regards
Lawyer kapil agarwal

Dear sir /madam
With due respect i want to draw your kind attention towards poor service done from khanna hyundai chain factory kanpur. They repairs mudguard by tying with steel wire that can cause injury to hand while cleaning. This happened even after i have already said plz fix with plastic fasteners. They said we didn't have fasstner.
This is very absurd and i feeling deceived.
Plz take necessary action

Dear hyundai
My name is paras savaliya i have bought i20 elite magnat car from shiv hyundai Gondal Road Rajkot on the date 23rd august 2019 car's regeneration number is GJ-03-LB-8422
eventhough i have less than 2 month old car
It has problems.Paint on bumpers and bonnet has been srtarted to deteriorate. The pictures are attached with this mail . So i am requesting you to repaint whole body of car or replace or car.
Addition to this, if you will not be satisfied with your service then I will make video of my damaged car and circulate it on social media.
Hoping for quick and reliable reply from Hyundai.
Sign
Paras savaliya

Contact no: [protected]

We had booked our homes first car from Hyundai - The Venue. We booked the car so that we can have it before my brother's marriage. The only reason we decided to go ahead with the venue was that the Chandra Hyundai (Hyundai dealer) promised that I can deliver the car within 10 - 15 days. With that promise note, I booked the car on 21/08/2019. Each time when I reached out to them asking for the status they keep ignoring my call or give some false commitment. Now after more than 40 days of drama, I was surprised to know that they haven't still booked my vehicle in Hyundai. The dealer also told me that they have booked the car a couple of time but the booking was canceled by Hyundai as they had more demand. This was surprising to me and was not believable. The excitement of a new car in the family is completely gone. Feel I did a big blunder by booking in Hyundai. The worst part is I have made the full payment, I haven't received the car yet but I'm paying penalty to the bank for the car loan. People who booked the car 10 days before have got the delivery of the Venue which is more making me look like a fool to invest in a Hyundai.

Dealership: Chandra Hyundai, Pollachi

I must share that buying hyundai product was the worst experience of my life. Is this the way how you treat your customers?
I was running for maruti suzuki or ford and at last moment i really don't know what changed my mind and i went for hyundai
Since my day of purchase i am begging for documents & i called team leader few times but he never received my call.
I mean seriously no sweet box, no petrol nothing they've offered
Please do something
I would never suggest anyone to go for hyundai ever.

My father received the call from elroy in order to renew the insurance policy for the car number dl1cu3008 in the month of july 2019. They created so many stories during that time in order to convince my father and he given the cheque for renewal in july 2019. The policy suppose to be effective from 21/10/2019.
When we started comparing the policy with other insurer we found the difference of inr 5500 approx. We called elroy in okhla and told us to return the cheque and cancel the policy because of difference in the amount. The people are so unprofessional they didnt call us. We called them again and they told to speak to rahul in icici lombard and request him to cancel the policy.
We called rahul and he said till elroy will not place the request from there portal we cannot cancel the policy. We called elroy again and spoke to # person in insurance division with the name of vinod he argued with me for 10 mins and at the end he told me to stop the cheque. The way he was talking feel like beating him if incase he was there in front of me. The unprofessional ppl ruined the company reputation and customer relationship.

I have stopped the cheque. Return the check asap and cancel the policy. I will take up with consumer forum.

Policy number - 3001/hi/10964646/00/000

Dont take carf from elroy they are worst in services

I booked grand i10 sportz on 29th sep 2019 and informed that they will be delivering by 08th oct 2019.
However till date i haven't got delivery of my vehicle yet. Upon further discussion they are saying that vehicle itself is not being shipped from production hyundai factory.

I would like to know what is happening in delivery case, in such cases customer should be informed accordingly with clear transparency at the time of booking. I paid full amount of product which i am purchasing.

They promised me to give delivery on the occasion of dushera but it didnt happened, now in next two weeks diwali is coming and i would like to get it before that.

I am a pride owner of creta car (Ap16 dp 6799). I sent my car for service to your authorised service centre i. E. M/s sai swarna automobiles pvt ltd, vijayawada, andhra pradesh with following complaints. - general service, disk brakes, ac leakage etc on[protected].
The car was delivered charging rs 21858/.in the bill it was charged rs 675 towards emblem-sx which was not at all replaced. When asked your people they did not give me answer. More over they argued and questioned me with very negligent nature.
On[protected] i phoned to your company men and informed them that leakage from ac was not repaired/failed and send back the car to your service centre on[protected] for repair.
[protected] the car was delivered by the men at your centre after duly charging rs 4, 293 for ac system service-level 2 and back leak test.
Again on[protected] i phoned to your company men and informed them that leakage from ac was not rectified and the problem was as same as in earlier. I do not know why i am paying such amounts to you and revolving roundly around your service centre.

On[protected] i received a phone from your men that the car was ready and pay rs 11, 500 and take the delivery. I argued with your men purticularly about their service and about the bill. Then on[protected] your men contacted me by phone and informed me that i need to pay rs 4, 500 insted of 11, 500 as earlier demand.
Up to today our company is having better goodwill from my part. As my car is with your service centre for more than half a month and as revolving around you, i became vex with your company. Please advise your service men / educate your service men/ train your service men regarding how softly deel with customers. Otherwise in short period no car owner comes to your service centre.
Thanking you
P. V. D. Lokeswara rao.
#32-13-53/28
Navodaya colony,
Vijayawada -08
Cell - [protected]

#i was coming from balasore to bhubaneswar by my i20 car. The car has been completed 2 years & running only 10000kms. The left site of the rear tyre has been burst on the middle of the road. The tyre company is good year. It is totally life risk. But till now the hyundai company & the tyre company sitting ideal without any rectification. I was already logged the complain to the company but no action. Pls replace immediately.

I have already done two Complained through this forum but not resolved at yet.

I am surprise to know Hyundai Customer satisfaction rating 1% as per this Forum.
I am surprise to know world popular Hyundai have this type of performance.

My Problem:
1. Not received RC and number
2. Not receipt payment slip for all heads
3. Complained not resolved by showroom
4. Only given the assurance but not work properly

My Suggestion to this Forum: Kindly contact Hyundai high management otherwise lose the faith of this forum.
Dr. Neeraj Kumar Gupta

Sir i belong to giridih jharkhand i purchased santro asta model from libra hyundai sariadhela dhanbad jharkhand tv sales person sanjay verma. On 2nd oct 2019 i purchased car but till date i have neither received my invoice, service book, rc, no plate, mat, mud cap. When i call the salesperson he behaves very misbehavely. Hyundai's salesman should keep in mind that after purchasing his duty is to provide better aftersale service.
My details are:-
Rakesh kumar
[protected]
Registered mobile is [protected]
Please help.

I purchased hyundai i 20 from dee emm hyundai,, sector 14, gurgaon in july '2019.

Just after driving 650 km. Car tyre while driving got damaged. We complained to the showroom.
But they are saying they cannot change the tyre.
This is very disappointing that bridgestone tyre life is just 650 km.
After a lot of struggle, they are compensating for 50%.
But i don't understand why 50%?

Secondly, tyre price in bridgestone showroom is 4800 inr
But hyundai price for same tyre price is 5800 inr.
How the price can be more in showroom when tyre dealer is giving at 4800 inr. Showroom price infact should be less as you are purchasing directly and in mass volume.

I am not getting any reuslt from last 1 month.
My tyre us lying at same place.
You are requested to interfere otherwise customer trust goes down and we will think twice before purchasing any car of hyundai.

Please call me and resolve this issue.

Regards
Puneet anand
[protected]

Have purchased venue. There was commitment of delivery within 45 days but delivered after 90 days in between they never use to respond on emails phone calls. There was a commitment of complimentary mats and mud flap and at the time of delivery they assured me for refund of rs. 4000/-against my additional money given at the time of booking. Now they are refusing for money and not responding on my pending refund. Even they were not having the quotation which they have given to me and asked for more money from me against the new quotation prepared by them, on showing old quotation they took additional rs. 4000/- which they are not ready to refund. Very disappointing, buyer should avoid hyundai as they do not care at all.

Hi, i bought new hyndai i10 grand sportz petrol auto car around 6 months back. Current milage of the car is just 8 to 9 in city. I live in bangalore.

When i tried to contact the dealer, they are asking to contact service center. I tried contacting to service center, they are giving general yips to save petrol. I expect them to check my car and do some kind of tunning.

Please help

Thanks & regards
Khemchand
[protected]

Respected sir, after my first service (2000 km) of grand hyundai i10 vehicle number tn 43 k 1155 in ooty showroom. Recharge of oil done in ooty showroom 3606 km. On 12.10.19. But no acknowledgment / service details is given by showroom after several oral request to the service manager and mechanic. Kindly explain what is security for customer paid for vehicle. I am haapy to clarify anything further in this regard. Kindly do the needful and give me the acknowledgement of service done.

On 19 august 2019, i gave it to the service center i. E balajee hyundai, muzaffarpur, bihar to repair my creta eplus 1.4 diesel car. It has been 55 days despite any major malfunctions and i am still being asked to wait 10 more days. Why does service centre is delaying it unnecessarily when it is only a short of ac compressor? I found it because of irresponsible and lazy attitude of service persons. But as i am suffering customer what should i do now to get my car delivered back?

Hyundai xcent bought in may 2015 from m/s ketan hyundai chandapur and since than doing regular car service from hyundai service station chandrapur.
On 11.10.2019 car service done from service station where service engineer has recommended to change the searing colom because it is observed sound in the steering. What may the reason they dont know. I told them this sound is noticed by me 2-3 years back, but you people had not brought it in our notice.

What i understand if sound is coming in the steering may be because of manufacturing defect or may be poor service quality given by the service center.
I want this replacement from company because of delay in noticing the manufacturing fault.
Thanks
Ram dwivedi
Mob - [protected]

Dear sir,

Vehicle no : mh46z3899

I would like to inform you that i have given my vehicle (Santa-fe) at your workshop (Sarayu hyundai) at turbhe for running repair against subject job order,

I got call from your workshop after 6 days, informing the faulty ecm of the vehicle and which need to be replaced. And i immediately gave the confirmation to replace the ecm and when asked by your workshop, i also paid the some advance of rs. 20000/-.

As the said part was not availablein your workshop, they begin to search the parts, but still it is not available, and i am contacting them everyday regarding update on new part but no response from the workshop.

Further, i would like to bring in your notice that, from the day of giving my vehicle to the workshop i am travelling in paid taxis which cost me rs. 1500/- per day. And this is to be compensated by your company as the satisfactory service is not provided by your company.

Now, it is almost 1 months, but the vehicle lying at your workshop, un-repaired due to non-availability of parts,

You are requested to kindly provide the parts of the vehicle or if parts are not available, kindly replace my vehicle along with the compensation for my daily travelling.

I do not expect such type of worst services from hyundai, and what is the benefit of purchasing such expensive vehicle if the service is not provided by you.

Further, you are requested do the needful at the earliest, as i cannot afford to keep my vehicle at your workshop.

Your early action and line in confirmation in this matter is highly appreciated..

Thanks & regards

Tulshiram vitthal satre
Owner of vehicle
Mobile : [protected]