Hyundai Motor India Complaints & Reviews

Sir
You are requested to please look into the following points and reimburse the same.

My vehicle is service by sandeep hyundai about 15 days earlier and thereafter vehicle is accidental on 11.9.19.
*as per oic mail muffler complete center is damaged after accident/when repairing which cost is rs 5253/- this is not reimbursed by oic.
*labour, body paint, removal/ refitment charges is charged rs 23000/- + taxes which is very high instead of market rates. So oic passed only rs 15155/-
*when i received vehicle after repairing vehicle inside air is very sad. For this reason i not sitting/use the vehicle for 4-5 days. Few days lateron i know about foambase cleaning and for this cleaning the company is charged rs 947/-+tax.
*the repair estimate is not made complete by sandeep hyundai so oic is not pass the claim of following parts:-
*bill amount is rs 105938/- but charged rs 105940/-

Parts not in estimate

Ring set-piston 28% 1.00 5, 171.88 5, 171.87
Cover assy-cowl top side, lh 28% 1.00 37.50 37.50
Tray assy-battery 28% 1.00 260.94 260.94
Cover-air cleaner 28% 1.00 171.10 171.10
Body-air cleaner 18% 1.00 365.26 365.26
Latch assy-front door, lh 28% 1.00 764.84 764.83
Total 6, 771.5
Tax 1859.49
Total 8631.00
Not allowed
Muffler complete-center
(Consequential loss) 28% 1.00 4, 103.90 4, 103.90
Total 4, 103.9
Tax 1149.09
Total 5253.00
You are requested to please solve the problem and refund above payment immediately.
Satya narayan sharma
Mobile no [protected]

Vehicle no. Ap05de4447.. Vin no. Malc381ulfm044685k
Creta car was given for general service
19000 was charged just for general service
Instead of service they created issues in car which was never there before service..
Igniton problem was aroused due to there lack of technical knowledge and wrong dignosis..
Inspite of our multiple calls for 1 month
No response was given.. And after 1 month. We were recharged with 8000 for the problem which was aroused by there technical team..

I own a hyndai verna vt vt sx opt bought in2017.
The car got a minor damage and i sent to workshop of saini hyndai. There was also some sound in sterling. I can not explain technically. Side light was also broken in accident. First of all after handing over the car they serviced in 10/12 cdays and subsequently they state they do not have spare parts for steering and side light is also not available.
I am amazed that such small parts are not available with your dealers
And custpomer has to wait indefinitely
We lose our confidence for buying hyndai car in future

I have purshased i 10 on 06/08/2017 and vehicle has been runed 30000 kilometers. Only in 30000 kilometers the tyre has been damaged. Stop fooling customer by providing such a useless and un usefull company tyre. They must be provising you such low quality tyre for which you all must have getting in a low price. Such a worst company which cannot provide service on time. U all have fool me in such a low quality tyre. I m not able to ue my vehicle on my needed time because of the worst service provided by tyre company. I would go legal regarding this i will launch a legal complain to hyndai by fooling me in name of tyre.

I will provide my detailed experience which i had with lakshimi hyundai, miyapur and it is not good.
Pre-sales experience: i have booked grand i10 on 28th september and after requesting with sales executive, we got delivery on 4th october. He has also given good discounts as mentioned during booking. At the time of car delivery, he has not given us the accessories which he has promised and also did not provide complete documents like invoice, rto related documents, fastag and promised us again that we will get it within a week. So we didn't argue at that time and went home with car and insurance papers on 4th october.

Post-sales experience: after multiple follow-ups and continuos delay in providing complete documents/accessories, we went to showroom on 19th october (15 days from car delivery), they have provided invoice and rto related documents. When i asked about 4th year extended warranty, he totally refused that he cannot provide that which he has promised pre-sales. Also, they did not provide complete accessories again (Except seat covers) and told us that it is not in stock. When we went to showroom manager to complaint about this, he was also not supporting us and told us that we should have come to him during car delivery. Even his words are like "once we get the money, we cannot do anything". As per our conversation with showroom manager, we don't know how he is able to run hyundai showroom. We had worst experience in lakshmi hyundai, miyapur and definetely we are not going to reccommend it to anyone.

Below are the things which are still pending with them and i am waiting to get a call from them:
1. 4th yr. Extended warranty
2. Car cover
3. Mud flaps

To.
Hyundai

Customer Name: Mr. Ganesh Ramdas Kale Talegaon Dabhade Pune
Car Model: Xcent CRDi SE Pure White Reg. No. MH14FX3555

Dear Sir,
I was Servicing my car on Date 19th October 2019 for Routing Service at your Hyudai Authorized Service Station Garve Motors Pvt. Ltd. Wakad, S.N. 136/1A, 6. Pune. After servicing my car was lay down on Date 24th October 2019. That time I was check coolant and oil level of my car. But I found that Coolant and Oil Level was very low leveling.
After that I was towing my car and showing at above service station. They said that your car has work on Engine. I had permission for work, but before that they removed oil and coolant without showing to me. Already I told them when Car does not start; I check oil and coolant level. But I found that Coolant and Oil Level was very low leveling. But they cannot believe my statement.
They are working on my car without my permission. But till date car not ready. Every day ask about my car, but they not proper reply to me. After that they gave me quotation for the work. But any mistake was not from me. So I cannot pay price that there mistake.
I request them for give my car, because suffering me and lost in business. But they cannot proper reply. Also call Authorized person Mr. Junta Gunjite (Mobile [protected]), but he also cannot proper answer when I calling to him.
Sir, I serviced my car time to time as per service card. Also I recommended to my Friends and the purchased four car after my recommendation.
Please take a necessary action on your Authorized Service Station. Otherwise I send legal notice to him through consumer court.

Thanks
Mr. Ganesh Kale

Rusting of my EON car in 3.5 years

Now i am a great fan of hyundai cars because it have an emotional value in my life as because the first car i bought was hyundai santro, then there are many cars which i have bought of hyundai, but this time this car is just 3.5 years old and the whole car is damaged by rusting in the chassis and everywhere. Infact the cross of the car in which the engine is fixed is also fully damaged by rusting. i have sent to a garage from where i have seen the photographs which i m attaching in this mail, i was surprised that in such a short spam of time the car is rusted from everywhere. Infact it could have a breakdown with engine on the road as the whole chassis is damaged by rust.
I dont know that how can a reputed car company car can get rusting in such a short span of time.
Previously also i was using hyundai but these problems never persist.
Please look into the matter carefully and do the needful at the earliest.
As because i am a truly hyundai car fan i dont want to buy any other car apart from hyundai.
I have another three cars of hyundai but these problems are not there.
Regards Nivesh [protected]

Hi

I sent my car hyundai xcent to workshop at 4th oct for three work

1. Full body daint/paint except roof
2. Engine heating work
3. Regular service

They give me estimate of 10 days for whole work but they hold my car and get released by 19th oct and with worst quality paint bubbles were showing over paint and side mirrors were not painted. And on backgate paint was missing from corner i showed to driver and back light were coming out and daints were easily showing on body gate rubber were coming out. Brackes were high. Dikky were not locked properly. Paint was roughed and they broke my car' remote and told me i sent broken remote to company.

Yesterday i got my car back on 24th november in between i suffered a lot and started to mail down to company from 15th november but they didn't take action and i am not satisfied by company services. Their gm rajendra singh are not replying point to point. I asked for my money back from my first initiated mail but no reply on that and i asked him about company norms and guideline you followed and what you did with me then he replied i will deliver your car by tomorrow evening.

I added company high authority and demanded to back my money 20k and i paid to company 70k for whole work they didn't intimate me for rough estimation and i got message of only 35k.

Please help me out.

I am mentioning their staff numbers

Rajendra singh (Gm) : [protected]
Sanjeev kumar (Manager) : [protected]

My name : akash raj gupta
My car number : dl3ccc7428
My number : [protected]
My email id : [protected]@gmail.com

My i10 of dec 2008 with 65 k running, suddenly last week, engine starts with missing firing & force is not there for car to move. Trident service center at bangalore after 3 days of drama, told ecu to be replaced as some electrical short happened. They have quoted 41000/- for item and another 20000 for other charges related to this. Is it advisable to get this repaired outside. Hyundai is worst in fixing problem and i10 is having serious design issues including plastic body of caruburator which cracks very frequently due to cantilever hanging design, even back wheel axle broke suddenly in low speed.
I have lost faith in hyundai design capabilities.
I[censored] can help me in fixing my car ecu problem, will be great help
Thanks
Sanjeev

I had very bad experience with this work shop. I had picked my car for three work
1. Full body paint
2. Engine heating
3. Monthly service.

Their supervisor named gaurav chauhan did inspection of my car and total time 12 days is told and charges for paint is told 30k + gst.

Car is delivered to me after 20 days with no intemation of delay to customer and call is arranged with me. I daily called to supervisor and ask the status. No positive response i received from him expect all work has done and we will deliver your car by tomorrow.

After 19 days final day has come to deliver my car when i received my car my remote has broken and wrapped with tape i asked who did this then replied we received broken remote from your side. I got mad.

They charged 69k for my total work which was incomplete. They did rough paint on my car i checked on another center they were shocked that any hyundai center can do such worst quality paint..

They again pick my car and hold for 10 days and again returned with common visible daints i didn't accept this. Again they pulled my car from my home and hold for 10 days i note down 10 points to driver but they did only 3 points. Now the saturation point has come of my patience and i wrote mail to high authority but they even took any serious action on my request.

I would say guys mr. Sanjeev kumar (Manager) mr. Rajendra singh (Gm) and girish tripathi and tarun and gaurav chauhan (Supervisor) are worst persons i ever had met in my life.

Please check your vichele status time to time otherwise they will misguided you.

Best regards,
Akash raj gupta
[protected]

Hey,
This is regarding highly dissatisfied customer service experience i have to go through with my recent service which i had availed at your domlur/kormangala branch, i hope someone is looking on this matter asap, as l am feeling completely cheated, before writing any further i would like forward to hearing back from you asap or i ensure you to take matter on diff social platform or even consumer forum.
Now the brief of the issue: on 14th nov i had availed service at your service center for my 4-wheeler, which cost me approximately 14k, i availed this service just because i was planning a family trip to mysore, whereas before i can drive till 100 kms, my car broke down in very mysterious way. I was initially share shocked that how can that be possible as service took place yesterday. I would like to ask you to put your feet on my shoes, at midnight stuck with 8 months old son and 7 years old daughter along with helpless wife, for more detailed information about that night call me back i will try to explain you but l am sure might not related to the situation. I called back to the service advisor shankar (M [protected]) to get an immediate help but instead of helping me out with this situation, he did not attended the call. Later somehow i managed to get a private toying service which cost me 2k again on bangalore-mysore highway and manage to reach another hyundai service center in mysore named as star hyundai service center and i was in huge surprise to here that they are going to charge me another 15k for repairing of my car.
I think hyundai stack holder should take a strict action against the service center and compensate me for mental and physical harassment which me and my family had to go through along with the additional expenses of toying and repairing the car. This is most disgusting service i have availed through out life. For any further information of query contact me over email or call.
My car number is ka03mt3016
Rest be assured i will not leave this matter to my satisfaction.
Kindly accept my apologies if any mistake while writing this feedback
Accept your acknowledgement asap
To my huge disappointment today (22nd nov 2019) i had a word to the customer care and while asking the resolution, representative put mute on call and never returned back waited for 10 mins then disconnected the call.

This last attempt to reach someone from hyundai, i will talk to consumer court

Regards,
Shivraj

I have purchased tucson vehicle in 2017 from kamal hyundai kharghar navi mumbai. The car is in the name of jsw steel ltd dolvi works.in this two years i have encountered five breakdown which is not acceptable. I am using hyundai vehicle since 2006 till date. Recent breakdown was clutch failure and my experience is non availability of spare parts. Without vehicle i am stranded. My service provider kamal hyundai of taloja navi mumbai shows helpness in providing an alternate vehicle till the car is repaired. Please work on company image as tucson is premium car and i cannot afford to be stranded very often. Waiting for quick response.

Dear lady / sir,
I had read rave reviews about this vehicle from all quarters. I decided to add this to my collection of hyundai cars. I already have a hyundai i10, creata and just swapped my 13 year old verna with this fantastic vehicle from your stable.

I was delivered this beauty by eros hyundai, nagpur. To my disappointment, all they were interested was in sales and not the pre-sales or post sales services like explaining features, facilities and functioning of vehicle. They made me wait for invoicing for close to two hours but made no effort to explain the exhaustive features, blue link and infotainment system.

After i got my registration number, i visited them twice. Each time they had an excuse ready, mr, roshan, the sales executive promised to visit me a my residence and explain things, but never turned up. This too happened twice.

Today, 21 november 2019, i received a call from an executive from head office hyundai nagpur. He too promised to visit me in thirty minutes time to do the needful. I waited for more than an hour, the gentleman never showed up or called. On my calling him, he too had an excuse ready.

Lady / sir, what have i done to deserve such treatment?
Now, one thing is clear to me that scout for other options before going for hyundai vehicle. Now i feel sorry that i bought this vehicle. You people have caused me a lot of heartburn.
Regards

I have a creta car in that manufacturing defect of paint is there but in my city dealer balaji hyundai motor bahraich they are saying we will not do because i haven't purchase a car from that dealer. They have first promised me after that they have denied. They are saying we will do in next service, then again in next service they waste my 1 yrs for this.
Thank you

Once am give my hyundai car in ss hyundai for an accidental work they billed huge amount from me and they do some other illegal activities in my hyundai car for gain more money from insurance company i heard from some customers and from workers about this activities of ss hyundai i think this z not a fair thing i think there is an vital roles in surveyor and they have tie up with ss hyundai now am afraid 2 do both service and any accidental work in ss hyundai so plz check and clear this type of illegal activities in this ss hyundai all workshop they are cheating insurance company for there profit

We have already given for service in mgf hyundai padivattam for engine missing case and they took arround 3 weeks to return after charging a huge amount for service. They asked to change many things and we did it. But the complaint still stays. Then why the hell they took this much time and money from me. Are they bafoons to say they are mechanics. I want the complaint to be serviced and i wont give a single penni again or else i will go to social medias and news and screw you. Now me and my family is bloody scared of driving your fraude companies vehicles.
I need to get my vehicle ready by next week or else return my bill amount. Rest i will take care. I am 64 year old senior citizen and i will give case against you for fraudlent.

I have decided to purchase a new santo sportz car from mukesh hundai, baguiati. It was told by the concern seles executive namely sounak pandit that i could purchase the car at a discounted rate rs 525000.00/- but after payment of booking amount of rs 3000.00/-he issued a an invoice showing that the price of the car is of 538000.00/-, when i told him about this discrepancy he arrogantly and rudely replied that i am bound to purchase the said car at a consideration amount of rs 538000.00/- when i realized that it was a conspiracy hatched by the said sales executive and i requested him to refund the said booking money of rs 3000.00/-but unfortunately he told me that if i would dare to cancelled this booking the money already paid by me would be forfeited, i realized that it was a devil choice and due to unfair trade practice of the mukesh hundai, i had to suffer a lot, so kindly consider my grivence in a unprecedented way and fake appropriate step to help me to get rid off this situation by refunding my money without any condition at the earliest. Thanking you

This is noted that your service center is not given service. But they are doing cheating with customers. Initially sales team will chasing for purchased car and further forget the customers. Then service team will come on picture and cheating with customers. Unnecessary charges are taken from customers. I am victim for service in punjab hyundai. They are asking money in warranty period.

The hyundai image is very popular and good in motor car industry. But you are only focused on sale. But hyundai senior management is not taken seriously service.

E had requested for cancellation of one of the car booking within 2 weeks of booking. Hyundai dealers did not process the same for almost a month and now bank charges of 40000 is put on us. Bank is not ready to close the loan account without this being paid.
The first emi for the car that i have not purchased in been deducted from my account because of the negligence of hyundai.

No one from hyundai are responding to my queries. Have tried reaching out in multiple forums customer service email, phone and even dealers dont lift the calls or respond to emails or messages.
This amount should completely be hyundai's responsibility because they were irresponsible and did not process the cancellation on time as soon as it was requested.

Logging complaint again as previous was marked a resolved

We had requested for cancellation of one of the car booking within 2 weeks of booking. Hyundai dealers did not process the same for almost a month and now bank charges of 40000 is put on us. Bank is not ready to close the loan account without this being paid.
The first emi for the car that i have not purchased in been deducted from my account because of the negligence of hyundai.

No one from hyundai are responding to my queries. Have tried reaching out in multiple forums customer service email, phone and even dealers dont lift the calls or respond to emails or messages.
This amount should completely be hyundai's responsibility because they were irresponsible and did not process the cancellation on time as soon as it was requested.