Hyundai Motor India Complaints & Reviews

Dear sir,

Vehicle no : mh46z3899

I would like to inform you that i have given my vehicle (Santa-fe) at your workshop (Sarayu hyundai) at turbhe for running repair against subject job order,

I got call from your workshop after 6 days, informing the faulty ecm of the vehicle and which need to be replaced. And i immediately gave the confirmation to replace the ecm and when asked by your workshop, i also paid the some advance of rs. 20000/-.

As the said part was not availablein your workshop, they begin to search the parts, but still it is not available, and i am contacting them everyday regarding update on new part but no response from the workshop.

Further, i would like to bring in your notice that, from the day of giving my vehicle to the workshop i am travelling in paid taxis which cost me rs. 1500/- per day. And this is to be compensated by your company as the satisfactory service is not provided by your company.

Now, it is almost 1 months, but the vehicle lying at your workshop, un-repaired due to non-availability of parts,

You are requested to kindly provide the parts of the vehicle or if parts are not available, kindly replace my vehicle along with the compensation for my daily travelling.

I do not expect such type of worst services from hyundai, and what is the benefit of purchasing such expensive vehicle if the service is not provided by you.

Further, you are requested do the needful at the earliest, as i cannot afford to keep my vehicle at your workshop.

Your early action and line in confirmation in this matter is highly appreciated..

Thanks & regards

Tulshiram vitthal satre
Owner of vehicle
Mobile : [protected]

Dear sir/mam

I have venue s. At the time of purchasing venue s in showroom the salesman provide the broucher of the car.
In broucher the feature of the car is written.
When I was see the broucher I was very happy because of feature. Hyundai gave cool features in venue s .
After see the broucher, features I decide to purchase the venue s.
And I purchase it.
I was booked this car on 1 Oct 2019 and I received the car next day i.e. 2 Oct 2019
The I was take a car and come to home .
Then next day I was check all the feature of car then I saw the glove box cooling sytem of my venue s is not working .
So i go back to showroom and talked to salesmanager for the car glove box ac is not working. And at the time of purchasing the venue s the sales manager say venue s have glove box feature for cooling of bottles.

And that time he cannot say anything and blammed to Hyundai company. Hyundai company can't gave the feature of glove box.

NOTE - Dear Sir /Mam
One thing I would like to say anyone in this modern time purchase a car on the basic features.

They gave above 2 lakh 3 lakh rupees extra only for features.
So they cannot take a feature then why he can gave the money for feature .

So, solve this problem as soon as possible

I have paid an advance of 25, 000 on june 7th 2019 for hyundai venue. I was told a delivery time of 2 months.
Today it’s been 4 months 2 days and no delivery or proper response on availability.

The dealer blames the head office saying they are not manufacturing the vehicle and asking me to pay 1 lakh more for the next model. Am not going to pay anything

Subject: delay in completing the repair job in vehicle no. Up 32 dd 5389

I am an extremely frustrated customer of hyundai motors. The reasons for dissatisfaction regarding servicing/repairs of the aforementioned car are as ahead —
 i had given my car to the hyundai workshop at mahanagar, lucknow for routine servicing and certain repair works, which included ac, headlights, etc. On 3rd october 2019.
 later during the day, i was told that the car after repairs would not be delivered on 3rd october as ac parts would be available next day.
 however, on the next day i. E. 4th october 2019, i was informed that the part was not available in the whole of lucknow and will be made available within 2/3 days.
 today, i. E. On 10th october after 6 days part is not available!
 yesterday, i received a communication from the said workshop that the part will be available on 12th october (After 9 days!).
 unfortunately, i am moving out of town on the early morning of 12th october 2019.in the absence of working ac, i had to book a taxi for travel.

I wish to ask hyundai motors that who is responsible for the inconvenience caused to me for such a long time in absence of ac and also the additional expenditure to be incurred towards hiring a taxi with obvious inconvenience in comparison to traveling through my own vehicle.
I also wish to know, how you propose to compensate for the miseries and frustration suffered by me during such a long period, besides, additional cost on a taxi for no fault of mine? It is a clear cut case of very poor inventory control on the part of hyundai motors!!!
Expecting a sympathetic view and quick response from hyundai motors.
Santosh pant
Mobile: [protected]

Hi,

on 10th Oct 2019 at night 9 PM my vehicle suddenly behaved abnormally and i was not able to start my Vehicle and vehicle was parked on Road Side.I called your RSA no and asked for assistant.And fortunately i did not got any assistant or help from your team.Below are the points.

1.When a person is asking for assistant them money comes first or help should come first?you team asked me to pay 885 first to get the service and since i was helpless some how manged to pay it online.
2.You C care people told that as soon as you will pay online we will call you back ans assist you.No one called me till 15 to 20 mins.
3.Rather i called your customer care several times and asked about the progress.After 30 to 40 mins of time when i called again and again they responded saying i will take minimum 60 mins or more to provide service.
4.This continued for one hour and then some one called me and told me that they cant provide service at that point and they will send the technician next day morning.
5.At night 10 PM how come your company is expecting us to throw our car on road side and go home and sleep and come back in next morning to get it repaired?

Is it the kind of road side assistance you Hyundai is providing and is it the way your customer care people are taught to talk with people.

My complain id-X[protected]IND

Although i cancelled the RSA request by calling your customer care but no response got from them and no sms saying my request is cancelled.

Hope Hyundai will look into it and provide proper resolution and strict action.

Definitely i am going to provide my negative feedback to every one and let them know about the worst service of Hyundai.

I know you are going to put it in dustbin still expect some response.

Thanks
Debananda
Ph-[protected]

Sir,
It is submitted that i praveen kumar gautam, i used car hyundai i-10 grand bearing no. Dl-8 cap 8129, which in damaged fused box i was visited on 23/09/2019 where was met mr. Kamal sharma mobile no. [protected], he stated the this problem solved with in one month. Yesterday on 09/10/19 i called again to mr. Kamal sharma who could not be able to gave me positive response and given a mobile no. [protected] this number is our g. M. When i called to this number who stated that i will call you within 2 hour. But yet no any response almost 20 days i didnot use my car.

Therefore, it is requested that kindly solve my problem and given positive response at your hand

Praveen kumar gautam
Mobile no. [protected]

Worst decision of my life : purchase i20 from fortune hyundai showroom modinagar pin 201204 up, india.
Question why?
1. Not received rc and number even purchase pass away more than 45 days
2. Not receipt payment slip for all heads
3. Complained not resolved by showroom
4. Only given the assurance but not work properly
5. I have complained in this forum also but not resolved or even not received any acknowledgement

I purchased i20 elite in may 2017. Since 2018 i am facing problems with my car. Whenever i drive long distance (Indore to bhopal), the speedo meter, ac, abs stops working completely. For these issues, i visited "kasliwal hyundai" indore 4-5 times in the span of one and half years. They kept the car for one to two days telling me they are diagnosing the car and it is in perfect condition. But the issue kept on repeating.

There was a scheduled trip to bhopal and the service center kept my car for 2 days and again gave the same answer.
On 8 sep 2019, i was on my way to bhopal the same problems arose again. It was raining heavily and the visibility was poor. I met with an accident because of power steering and ac failure and had a huge dent on my car. All of 5 people in the car was in deep shock but somehow i managed and there was no serious injury. I am highly disappointed with hyundai services and want the concerned authority to look into the matter seriously or else i will take the matter to court.

Worst sales boys, telecalling staffs and crm in coimbatore golden hyundai. Spoiling hyundai name in coimbatore by irregular dealership. Not at all caring about customers. Boys and girls are playing in front of customers. The management also not at al caring about dis. Indesent customer service in telecalling and irresponsible answers from crm. Bad experience in hyundai car showroom in coimbatore golden hyundai.

I booked hyundai creta crdi 1.6 sx with kun hyundai on 1st week september and i was delivered with may-19 manufactured vehicle. Sales team confirmed that have no stock and would place order with hmil and promised it would be either august / july (In worst case) manufactured vehicle. To my surprise, it was may-19 and i got to know only when the rc was delivered.

Secondly, vehicle has a serious suspension issue - it just feels like traveling in a 15 year old vehicle. My earlier i20 was far better and i regret my decision of buying creta and finally being cheated.

Written email to hmil (As given by their head office during feedback call) and it was returned/bounced back.

My sterio damage automatically when it check kamal hyundai kota then they say me it change i purchased my car last year in june month this process start from[protected] after many time of phone call they say me monster company busy and not send sterio i m valuable customer of hyundai so pls solve my problems as soon as possible if you not solved my problem then i goes to consumers court

Visited garve hyundai showroom in wakad, pune on 7th oct at 6.00 pm to book santro sportz car with automatic gear. However during the final discussion with their team leader, nagesh patil who was extremely rude and manner less. Also he started giving higher price by over rs. 35, 000/- then the agreed price given by their sales executive sujit singh. Also as agreed the new car and a test drive was not provided as promised. We requested to meet the senior and responsible person to discus this issue but we were told many false excuses. Even complaint register was not made available to us. Finally we could meet their ceo mr. Harry who was kind enough to listen to our grievances. We hope the management will take a note of the unsatisfactory service and rude behaviour given by nagesh patil.

I bought my car on 31 oct 2018.. Since that time i faced many problem in my car santro sportz mp 09 cz 8076. Like fuel sensor
Show wrong estimation every time. I told about this matter at
Workshop of hyundai motors vijaynagar. But first time returned my car by give assurring me... That its a normal thing... But
After fews days i faced again this problem... And now my vehicle is standing from 4 days...in festive session and still i got no positive
Response from hyundai workshop people,,, and i also felt that
Purchase decision of hyundai car was wrong decision for me...

I have purchased i 20 car from modinagar branch during august 2019 but i have not received rc and car number at yet (Dated 6th oct. 2019). As i know take hardly 10-15 days. Hyundai is very popular name in world but i am surprised in this case. I have visited in showrooms numbers of times for the same.
Kindly look into this matter seriously
Dr. Neeraj kumar gupta

Have booked a new creta e-plus petrol model from sanjay hyundai, wakdewadi, kohinoor estate showroom, pune on 27 oct by paying rs10000. On 29 oct i was called to see the vehicle which was supposed to get delivered to me. But when i visited the dealer, i was shocked to see that they were trying to sell me a test drive vehicle. I asked them to change the car and order a new vehicle. They said they will put up a new order and share the delivery date in a day or two.

But till now there is no response. Everytime i call them to check their manager tell me that we will confirm back soon. But they never come back.

Dear concern,
Please help my car is lying from 2 months in your service center and when i am asking about my car status they reply that parts are not available
Its too long when i ask for when my parts order place they not going to provide any proof for the same at the time of my last visit i got reply that parts still pending kindly help me my car is with aldiam hunday

Regards,
Keyur shah

I booked vehicle (Santro sport) on 17/08/2019 at vishal hyundai, panvel (Navi mumbai)
Order placed on 31/08/2019 (Order no [protected]).
First i decided to bring the vehicle on ganapati festival. But couldn't.
Now i decided at least on dussehra festival.
I also i think it is a dream.
Main problem is no response from hyundai.
This type of response will let down the company name as well as vehicle sale.

Dear sir
I purchase new i10 grand in december 2018. Yesterday backlight of my car is broken and when i go to the showroom for purchasing the new backlight they told me that they have no any backlight to give it to me. I request them to solve my problem but they didn't listen to me and didn't behave good.
I request to you solve my problem as soon as possible.
Thank you

Dear sir,

I bought a new creta diesel variant on aug 2018. Its now almost 1 year old and has run 17, 000 km only. My vehicle suddenly developed a complaint last week.
During gear shifting the gear locks at 1st, 3rd and 5th gear and cant move the gear rod up or down and often gets struck in traffic due to this.

I had handed over the vehicle to my delaer kvr hyundai, kozhikode, kerala last week. Nothing has been done till today and my vehicle is lying there in there workshop for the last 1 week without anything done.
I had purchased this vehicle after selling my maruti ertiga last year because of your brand image and vehicle performance. But your company has cheated me by providing a far below quality vehicle and because of that onlyi it suddenly developed this kind of a problem. I have never even heard off or dreamed of this.

Where is your hyundai quality?

Your dealer has told me that spare parts are not available. How this is going to b rectified?

How long this problem will go on?

How long i have to wait to get my vehicle back in good conditiion?

What is the use of purchasing hyundai vehicle?

What u r company has done to satisfy customer like me?

Where is your consumee protection, quality guarantee and customer satisfaction?

I need answers from hyundai company with in a week from the date of receipt of this email. Failing which i have no further option than to seek remedy through consumer forum as i felt tired of calling your dealer day after day and their service centre as they always keep saying that spare parts are yet to arrive and is in shortage.

Please kindly consider this mail very urgently and issue necessary instructions to your dealer at the earliest to sort out this issue.

Either the technical issues and problems related to this should b settled within two days time or else in my opinion my carshould b replaced with a new one at the earliest as i cant wait any further as i lost all my hope.

Anticipate a quick action from your end.

Thank u

Regards
Ramesh. B
Mobike: [protected].
(Vehicle reg. No:kl-11-bm-2288)

I given my car verna hyundai hr11g7617 model 2015 to rahul hyundai karnal dated 28/09. But at the time of washing they damaged my car ecm and my car not starting now. When ask the company to change or repair the same than they clearly refused and giving excuse that ur ecm was already repaired. While i am using my car from since long and never this kind of problem occur. The problem was occur due to water gone inside ecm which was accepted by executive. So help me in this case to get my car in running condition. If this kind of service given by company than who will wash or service from company.