Hyundai Motor India Complaints & Reviews

I had given my car for service and other jobs with S.S Hyundai, Enathu, Adoor[protected]on 21st July’19, which costs me 14K in total. I faced lot of problems after and dropped car again multiple times.( Battery water overflowing, painting have bubbles, steering vibration and pulling to left side over 70 km speed and Finally after 18 days during the drive break couldn’t apply, luckily escape from an accident, brake shoe/ pad, cylinder, fluid leaked and burned total in the rear wheel drum got complaint), due to irresponsible and careless poor service, nothing done with brake and drum parts, they need only money, no commitments to the clients, Sorry to say, to whomever We asked about this agency, no one give good remarks so far. However, the service manager(Mr Srikumar)reply reminds me the moment of finding gravity by Dr. Issac Newton, He is saying during rainy season, we are not suppose to use hand brakes, if so it gets stucks and damage cylinder parts causing fluid leak, etc. God sake, I couldn’t find Anywhr in Hyundai manual what he states above, Rubbish! If he is like this think about his subordinates. I escalated to Mr. Alex( GM services - S.S Hyundai, Kerala, [protected]) and informed as we will proceed to consumer court for the loss occured due to negligence in thorough checkups( brake unit not opened and cleaned, due to the dust inside, pad got stuck and damaged entire unit) and charged for the same which not done. Now need to replace Brake pad/Cylinder/ Fluids, etc). If any deterioration or leakage found during service, why don’t they inform owner for replacement/ feed back in handover, tht means they have not checked it. He said will get back after discuss with service team, later deliberate negligence from his side, no call back as he committed, and I said I will escalate to Hyundai and owner Mr. Sibi, In an arrogant nature he replied me, go and lodge complaint, then I think about to clear the concern. How do you feel? Seek ur attention and action, they r spoiling your brand names.

M ravish kumar live in ludhiana punjab.
I am regular coustmer goyal hundai jugiana but this time m very disappointed about the service by goyal hundai. Last month i pay 5000rs service for my car. But many faults r pending n no one care about this.. Kindly resolve my problem... M ver thankful to you..
Ravish kumar
Hundai i10
[protected]
Ludhiana
Pb06h 5211.

I have bought a new hyundai i20 elite asta on dec 28, 2018 and delivery was on january 11, 2019. From the day of purchase i have had problems on gear shifting and ac noise which have been communicated to the dealer regularly and repeatedly on my first and second service. I still find that problem in my vehicle and the concerned dealer is not showing interest in resolving the issue. While taking a u turn i am not able to shift the gear to reverse smoothly. When checked on this, i am told to put it to first gear and then on reverse gear to make it work effectively. Is it how this gear box works for i20???. How can you expect someone who is on heavy traffic or in the middle of the road or parked in a congested place to follow these above mentioned procedure to take a reverse. Would be great if hyundai can look into this and sort it out.

I have purchaged hyundai creta 1.6 crdi sx, first 16 thousand brake pads gone. — changed at advaith hyudai, bangalore.

At 51thousand km — clutch plate gone — changed at mdh hyudai kadapa.

Because ofclutch plate issue vechicle was breakdown at hill area between bangalore and kadapa vechile is not moving even 10 cm.

Again 66 thousand clutch plate gone — changed at mdh hyudai kadapa.

And service center person is saying that becuase of haly cluctch it was get dameged. First time it has come 51000km, second time came only 15000km.
Driver is same vechicle is same asame place i am driving.in bangalore we may require to drive with haly clutch for some time due to trafic.
If every 10000km if we want to change the clutch plate your vechicle is not suitable for bangalore, better don't sell in banglore.
Earlier i used i10, i changed clutch at 850000km and again driven till 140000km, no issue.
In case of creta all spare parts are looks failure.
Hyundai is cheating the customer with non quality spare parts and service. I am requesting the govt please ban such a supplier and em's
I is huge running cost becuase of failure parts failure service.
Who will be the responsible for break down the vechicle?
What is the minimum gauranted life of clutch plate?

I had booked one no. Venue s variant on[protected] and remitted rs.21000/- online. For some reasons of rude behaviour of your hyundai dealer at sivakasi (Having headquarters at madurai), i had cancelled the booking on 30.7.2019 and asked the dealers to send back my advance amount. But till date being the 20th august, they have not yet turned back my advance money even after 21 days from the date of cancellation.

I am already having a grand i10 diesel car and had a bitter experience with the same dealer of not responding to periodical paid service. I had been servicing my car from another dealer who is having his service shop some 27 kms away from my town.

These people m/s. Susee are behaving like this and not having good rapport with the clients

My hyundai verna next gen is in service centre of bhilai since 12/08/2019 for repairing after insurance claim.. Damage claimed by the service centre was frontal bumper replacement and engine cover.. But even after 9 days they have not completed the task and only after i visited the centre they informed me that front grill is not available.. And there was no assurance of its avaiability.. Service centre is showing its irresponsible behaviour..
Vehicle no - cg07bs8323 registered in the name of ankush ghatak..

I have purchased creta on 17 jul 19 from Roshan Hyundai Sikar road.
At the time of delivery there was paint removed on left door handle which they agreed to change later.
Then I noticed that cas is slightly tilted towards left and there was noise in left side of car, which reported, and they told me that will be resolved when you attend workshop.
Today when I visited workshop for seat cover and above said issues they told me that there is some issue with welding in body and we will have to remove dashboard and fenders to inspect the reason .
Today I have left the car with dealer at Roshan Hyundai
If there is manufacturing defect with the car I insist and will see that car is replaced without any hassle to avoid any complications.
Chassis no MALC181RLKM580453

My name is irshad memon from vasai maharashtra who is dissatisfied with the lack of attention and mistreatment i received from modi hyundai vasai. I have hyundai new elantra bought in 2017. I have visited your workshop on 16 august complaining about ac.ac was not working. Work shop person said fan motor has been damaged and will have to replace it. It will take 15 to 20 days to come fan from company. I asked reason. They said new elantra is failed model parts are not available in company so we cant do anything. Now i think i was stupid to buy new elantra as company persons are saying its failed model. Plzz do something or i will not buy any hyundai car in my life.

Dear sir/madam,

I am forced to write this email to share my worst experience had with my car hyundai verna (4s fluidic) last saturday (Aug 17, 2019).

My first car experience started with hyundai santro. My second car was hyundai i20 and third car is currently hyundai verna (4s fluidic). I am very much passionate in driving cars and i use my car only for long journey. I have plans to replace my verna car to creta and it depends on your corrective actions and compensations which you can offer.

I bought hyundai verna (4s fluidic) car in the year 2016 from kun hyundai - anna nagar east, chennai, tamil nadu. I have been using this car especially for my family trip that too for long journey.

About my bad experience:

On aug 17, 2018 when i was driving for my temple visit from kumbakkonam to tirunallar temple i got the checking indication which got disappeared after few hours at the time of reaching the temple tirunallar temple i found the clutch pedal got jammed. I was unable to shift the gears and was stuck on the mid of traffic. Immediately i called up kun hyundai - karaikal service centre. They reached the spot within 45 mins and found the leakage in the clutch oil and oil tank was empty during the diagnose. They filled the oil and informed that there is leakage and spare part is not available. They suggested me take the vehicle back to chennai. I have paid rs.530 to them and they left.

Imagine how would be my situation where we had plan for next 2 days and me and my family members were stuck on the road. Somehow after refilling the oil the clutch was release to some extent. As per their suggestion i planned to return back to chennai we started to drive. The clutch didn't respond properly as the leakages are more. I managed to drive it till karaikal and in the middle of main road the car got stopped and clutch was jammed again. I refilled the oil but still the clutch pedal was not came to its original position. There were huge traffic blockage due to this and with the help of public i moved the vehicle to road side.

I called up the service incharge of kun hyundai - karikal and informed about the situation. They came to spot and tried for some temporary solution but it didn't worked out. They informed me to that they have change the part for which i need to hand over the vehicle to the service station. I agreed and the car was handed over to service station at karikal repair order no: r[protected]Pls find the enclosed repair order copy). I have been informed that the part is not available it is a factory order which will take a weeks time. The order will be placed on tuesday (Aug 20, 2019)

I was in dark and no clue on what to be done next. With no options left i left the car at the service station and planned our alternative to return back to chennai.

My unanswered questions are:

What caused the leakage in regulator?
Why is the part not available in any of the service station?
Is this product/spare parts used in the car is unreliable?
What is compensation i can get for the hurdles which i have undergone?
How could i depend on this car anymore?
What is the guarantee for other spare parts in my car?

I am looking forward for immediate resolution and delivery of my car at chennai, tamil nadu. Also, i need a compensation for the hurdles i faced along with my family members because of the product failure.

Thanks & regards,
Roshanbabu k
Mobile: [protected]

Have purchased hyundai sante fe top end model by paying more than 30l plus but with in a short span o[censored]se the ac vent tab clips broken, i never expected hyundai will use such poor quality material on one of their high end vehicle in india. And for replacing that showroom give me a quote of 11000rs for right hand side and for centre 5500rs, they need to replace entire ac vent itseems. I feel it’s a day scam by hyundai. Hope hyundai will improve their quality of parts

I purchased hyundai nex gen verna car on oct 2017 from lms hyundai, port blair. 3years map update was promised by hyundai. But lms hyundai service center denied map update as they don't have the software with them. I tried to download the same from hyundai website.

After entering the vehicle details, it shows my 'your car purchase date is not in our data base'. I contacted lms hyundai and they asked me to register a complaint in hyundai customer care.

I registered the concern on customer care with ref no. 1-[protected] on 14 feb 2019. After that i have made a minimum of 50 calls to customer care regarding this case, but they are simply neglecting it.

I have spoken to some sales manager and service manager on hyundai chennai also, as directed by customer care.
But still the issue is not resolved.

In last 2 years i dont get any map update as promised by hyundai, and even i am unable to register my car in hyundai website, as the purchase date of my car is not updated in their server.
Pls help me out of this.

Sir i purchased this car from surjeet hyundai indore m. P. O 30/07/2019.
Dealer has not provided me any document related to this car. Blue link is also not activated. No one form dealership is answring my phone from gm to reception i called everyone.
Kindly help me in sorting out the issue.
My contact no is [protected].
Name dr. Devendra sharma.
Thanks.

Sir, i have placed an order for hyundai i20 active gear box from your's service centre at itanagar, arunachal pradesh on 8th august 2019. As my car gearbox got damaged without any accident and reason while i was running the car in slow motion at pasighat, east siang, arunachal pradesh on 7th aug. 2019. I have parked my car at hyundai service centre at pasighat. My car is bearing regd. No. Ar 01j 1587 purchased from your's company in 2016 with extended warrenty of 2 (Two) year. But after waiting couple of days still the gearbox have not arrived at itanagar. As it took one night to reached any goods from guwahati, assam to itanagar, arunachal pradesh. As other company or dealers like maruti, nissan and mahindra etc their response is very quick in this regards but your's company and service centre response is very poor for which i am compelled to tell others prospective customers regarding poorness service delivery system of your's company and service centre. As i am facing untolds problem here at pasighat without having car to reached at my work place at itanagar, arunachal pradesh. I am really dissatisfied with your's hyundai service centre.. If possible do intervene and directed the main hyundai dealers or service centre of guwahati to send the order hyundai i20 active gearbox at the earliest. From your's customer mr. Gumbin noshi, assistant professor, department of economics, d. N. Govt. College, itanagar, arunachal pradesh.

Complaint no.[protected]

Dear mr. Sachin, thank you for choosing a hyundai.
Hyundai car booked: venue
Bank ref no.: 059983
Booking amount paid: rs.21000
Customer id: s8705 c[protected]
Dealer details: bellad hyundai p. B. Road haveri haveri
Dealer contact person: sreenivas [protected]
Dealer will get in touch with you shortly. For any query / clarification, please call us at[protected].
Regards, hyundai
T&c

We purchased a creata car on 28th july 2019 form auotweb karol bagh new delhi.

We made so many call for our registration number but they want to hear our problem we are planning to go out of delhi for wedding itry to contact dealer but no body want to hear our problem some time they reply crm not available some time sales executive on leave hundai such a big company depend on two person is this our blander to purchase your product you peaple spend lots of money for advertisementbut never think about customer who trust on you

I am a huge fan of hyundai i always recommend hyundai but my last visit was really disappointed at hyundai workshop. My car has driven only 24000 kms and my steeing rack get deteriorated. Abnormal noise coming from lhs of my car. When i ask them to change in warranty they replied that my warranty is over now whereas when i bought my car the sales person said that your warranty of car is 4 years and 40000 and they also said that your warranty is over from december while i bought my car in february

We are delivered our new car on 8 aug at 6.30 PM at surat Gujarat. That day our calling mike is not working bt we hhave not issue sales person said we are slove your problem at your home next day. After 2 days we are knowing that out both frount side seat is damage. I m many times call to Mr. Bhaumik and Mr. Jay bt they are not proper response to me... My calling Mike problem slove yesterday bt today I call many times to Mr. Jay but they are not satisfied response to me.. They dnt have driver he said. I have many problems in car purchase also. But i am not creating any issue. But now holidays is comes that's the reason I want my complete car.please i am very very disappointed from navjeeav Or sales... Pls response me as well as soon

Sir,

I would like to bring kind notice the above vehicle has been sent to ram hyundai hubballi, kushagal road hubballi. After servicing of my vehicle they have been misplaced my wheel spanner and back side carrier and front engine gaurd has been damaged.
I called service authorised person but he did not respond properly.
Sir i request to company to solve my genuine complaint as soon as possible.

Thanking you

Shilpa h halemani
[protected]

I had made a payment of rs 11100/- against the pre-launch booking offer of the then new launching santro. Subsequently after visiting the hyundai showroom at plaza hyundai, mathura road, we didn't liked the car and sought for the refund of the booking amount. I had submitted a letter to that effect on 29 oct 2018. Its now nearing a year and the sales manager, mr chatterjee has not yet re-payed me the advance booking amount. Twice i had met him personally, and he was insisting on taking cash which i refused and asked for a cheque. Every time he and his employees came with the same excuse that the cheque signing officer is out of india.
Now all mobiles are switched off and his office seems to be closed indefinitely. There is also no reply on mail by him or his superiors.
I also had got a call from hyundai customer care few months back i f i am interested in switching this booking amount for another vehicle from another dealer. Frankly that time the options were limited with hyundai. But now with launch of venue and new i10 the cars are interesting, but i need the amount back to do fresh booking.
Numerous phone call to hyundai customer care have rendered this to no effect of solving the issue as they come back with same answer that they are not able to contact the hyundai plaza dealer.
I am sure if the hyundai management looks positively to resolve the issue there can be a solution to this.

My car i 10 grand mp15ca9407 was given in th shoowroom on date 5/08/19 for toh change the front bumper n ac condensor n till now they were saying that we are contacting toh other stock shop for parts.. So irresponsible employes of hyundai motor of sagar showroom madhya pradesh.. Earlier they were saying that we complete your car on 9 aug then when i go showroom to take a car then they were saying that part is not avaible..