Hyundai Motor India Complaints & Reviews

I Booked a Hyundai Venue 1.2 S Blue Color on 3-June-2019.

At the time of booking i paid the full down payment and the date of delivery committed to me was 30-June-19.

When i went on 30-June-19 for getting the delivery, the date was changed to 10-Jul-19, Again on 10-Jul-19 the date was changed to 22-Jul-19, When i again went on 22-Jul-19 the date for delivery was committed as 3-Aug-19.

On 3-Aug-19 i asked for the return of my down payment which was denied saying that it will take 21 days to process and in that time they can provide the vehicle and the date they committed was 30-Aug-19.

When i reached 30-Aug-19, the commitment was denied and the General Manager promised that if he is not going to provide it by 5-Sep-19, he is either going to resign or provide me a Car of Higher Variant.

On 5-Sep-19, he again failed on the delivery and the new date given was 20-Sep-19 but earlier commitments were denied by the company.

Today on 16-Sep-19 when i went for the status, the delivery again shifted to the 25-Sep-19.

I have already complaint to Hyundai twice with complaint Number:" 1-[protected] " and escalated to their sales feedback team, still did not got any response.

I also escalated on other platforms like twitter and Facebook but no response was given by Hyundai.

The behavior of the Car agency during this time was so bad that they don't even pick calls neither reply to messages. They don't even talk properly to the customers.

This is the 8th time they are not meeting their commitments and i feel helpless and trapped .

Really don't know what to do, neither company is delivering my vehicle, nor compensating for the delay not even to reimburse the money back.

Hi.

My Name Is Raghu Dagar I booked a car from Hyundai on 14 Aug19 with advance of 11k with garuntee delivery on 31 Aug19 the day of my wife's birthday.

Everything has been done:-
1. Documentation.
2. Loan Approvals.
3. Demand draft ready.

With no pendency I was waiting for the 31 Aug19 desperately as this was my first car in my family which i was so excited about to buy it on my wife's Birthday.

I am hugely Disappointed in Hyundai Services. Niether they can provide the car on the date even booking the car 17 days ago.

Nor they were able to provide it till 13 Sep19.

And this is not it. The Hyundai Representative call Me on 29 Aug19 and saying sir we were not able to deliver you the car because we don't have available the colour that you have booked with us on 14 Aug19. The Hyundai Representative were even forcing e to choose another colour for the same car but not the first which I have and my wife selected.

I am not the type of person who speak harshly aur say anything to anyone regarding my problem. I was feeling the pressure as everything was planned for 31 Aug 19.

I am shocked to see the explanation given by the Hyundai Representative for not able to deliver car even though they have 17 days to deliver.

Somehow I convinced myself that it might not have been my day i asked Hyundai Representative to deliver the Car On Ganesh Chaturti 2 Sep19 as it was a holy day and perfect day to buy First car in my Family.

And yet again Hyundai Representative are failed to deliver the Car.

Daily the Hyundai Representative are saying sir your car is on the way. It will take 48 hrs to reach your location.

I after every 48 hrs ask them is car reached the Showroom. They say Everytime same. On the way will deliver in 48 hrs.

Then one day i went again to showroom to meet the Manager on 5 Sep19 then i get to know that our car which I was hoping to get delivery by 31 Aug19 was still at the Manufacturing Plant in Tamil Nadu. And i was waiting in West of India.

Manager some how requested and convinced me to corporate for delay and made assurance to deliver it in 5 days on Monday 9 Sep19. Yet again they fail to deliver.

My Car came to showroom on 12 Sep19. And on 13 Sep19 i got delivery of Car After one month of the booking even though it was not the new Launched Car that took so many days to deliver.

And this is not it.

The day I went with my brother to Book the car the deal was done and committed by Hyundai Representative was as below :-

1. 6.21 lakh car on road price.

2. We will get 3 years total Damage insurance. Not 1+2 which was they were providing before booking.

3. Free accessories like Mudflaps, Steering Cover, car cover, seat cover of leather of Hyundai .

Now the day came of Delivery this is the worst experience I have ever seen. As i already informed and asked Hyundai Representative that what ever they need sign and thing that has left pending pls complete it before 4 pm. As the Muharat of Car to take home is 4 to 6 pm on 13 Sep19. I requested them earlier not to create any scene on the delivery time and day in front of My family because i wanted it to be special. already many thing has went wrong already.

The time was 4:15pm 13 Sep19 I and my brother reached showroom to sign documents and all for delivery. They waited us 30 mins as we already informed them that we only have time before 6 pm for delivery on 13 Sep19. As *Sharad* were starting.

Now just see the politics of the Hyundai Representative he came to us with the file of Car insurance and informing us that sir you have to pay 7k RS for 3 years total Damage insurance as the deal you getting is 1+2 year(1 year total Damage and 2 year comprehsive). I just lost my cool that you fraud people you committed us on booking day that we don't have to pay anything other then 6.21 lakh. Which include each and every thing. Now when you knew that today is the last day for us of delivery and last hour of delivery they will have to pay. Time was already 5 pm we have only 1 hr to reached home with new Car.

I was so mentally harressed by Hyundai Representative that they cheated, they lied, they manipulated the scheme, i just want to buy his first car for my family.

I can seen my brother face at the moment when all this happening in front of my family.

I was so devasted by seen this. I has no other option to pay 7k RS extra as time was running out of Muharat to buy new Car which i was planning from almost last 6-7 months.

Now they given the Car Key to me With Zero Accessories zero means zero their is no accessories available in the car that they committed on booking day. They again given assurance that we will provide Accessories next day evening which means 14 Sep19.

Hyundai Representative Call Me yesterday evening on 14 Sep19 that sorry accessories are not available in Showroom at the moment they will deliver it on Monday 16 Sep19.

Today is Monday 16 Sep19 Hyundai representative are not picking my call and nobody called or came for accessories.

Today I am writing this to Hyundai Authorities that I chose Hyundai above any brand and this is what I get in return.


This is the Worst and Pathetic service That any Auto Company can provide.

Seriously disappointed In Hyundai Brand.

We purchased verna vehicle last year with and an insurance, but now when we are renewing the insurance we are not getting the benefit of no claim bonus although no any claims were applied. The mistake were made by the sales person who changed the name in the policy without telling us its consequences. So need its solution. If mistakes were made by your sales officer why we should bear loss.

Dear _,

I purchased a brand new hyundai verna from your dealer das motors meerut up india, upon driving the car, i discovered that there is a harsh sound in the engine.
After so many complaints and followups the manager of das motors meerut asked me to gave car back to the company for two days.

After i have given the car back to the company.. The problem still exist as it is with harsh sound in the engine.

I am very disappointed and shocked from what happened and i find the situation very irritating. New cars simply don’t do that.

While i do understand that manufacturing errors do happen, still i can’t comprehend the fact that the car was not tested before handover. This is not the type of product i would have expected from a manufacturer of your size and reputation.

I demand replacement of my car, as well as compensation for the waste of my time and money.

Enclosed with this letter are copies of the registration card and other related documents for your reference. My expectations are high; please don’t disappoint me again.

Awaiting your reply and actions.

Regards
Farid akhtar
[protected]

Dear sir,

I am very very sorry to say you that i have given my car at your sunrise hundai pandav nagar, near mother dairy on 23 august for removed denting, painting and sticking the sticker. Your gm and advisor mr. Azaz have promissed me that he will done every thing within 10 days. As per him he have to finished work on 1 september 2019. But 20 days passed and your team has not finished the work.

I am paying to ola cab daily aprrox. Rs.1300/- from my home sector 110, noida to ats sector 109, gurgaon (Go and back). It means i have paid to ola = 1300 x 13 = rs. 16900/- daily. I have paid extra up to date rs. 16900/- and he has asking for next 7 days. It means i shall have paid total to ola approx. Rs. 23400/-.
I will have lost approx. Rs.23400/- because of you. So, i requesting you that please give me compansation rs. 23400/- other wise i shall take legal action on you for full service taken 1 month, i. E. Rs. 39, 000/
I have no any reply received from you ragarding. So, i am going to take legal action.

Hi team,

Recently i went to coimbatore, in the middle of the road my car got trouble and its was not started.. So by towing i took my vehicle to service center and then they replaced the battery.. My stereo was working fine

1. My battery has fallen below 12 volts instead of 14 volts, but service center made me to buy a battery instead of charging the battery

2. I haven't used my car after that long drive for 2 months.. And my new battery got fully drained out... I gave my battery for charging.. And used

After that my stereo was not working at all, i have went to kulsalya service center in guntur.. They have checked my stereo and asking me to buy a new stereo instead of service...

And when i asked for service they have rejected the claim, they cant able to do service, as its related to electronics/electrical..

I have a questions like:
1. What do u mean by service center? They reapir only some parts and they support only part sales?

2. Why the hell, hyundai is providing stereo, when they cant able to do service?

Note: if i didn't get repose from company:
A. I will file a case in consumer court, stating dealer has rejected my car for
Service the stereo, asking me for buy a new stereo

B. I will send email/message by using bulk servicesto all my indian
Brothers/sisters, stating dont buy an hyundai product, as they have very
Less in experienced workers located across service centers, they only ask
Us to replace the product after warranty and they dont to take service.

C. As i am not responsible for your sales, purchase across indian which will
Effect by sending these mails.. Since i have raised a complain in ur
Company not getting correct response form higher authority

Thanks & regards,
Sk. Shajahan
+91-[protected]

M having hyndai creta 1.6 manual transmission, bought in april 2018. After few months, observing clutch getting very hard. Lodge a complain to dealer, while free service. Got d car with no difference in clutch. Changed the service provider, clutch problem persist as i was facing. Again y'day changed another service garage (Hyundai dealer only) and insisted them very specifically, though clutch is still very hard. When their driver came to deliver the car, i casually ask him that, what u obsessed for the clutch, he said clutch is terribly hard. This is his very honest opinion. Still the service people r not convinced and not ready to believe. I m driving a car since 21 years and having 12 different cars with all the high ends. M having 4 drivers and all are of same opinion about the clutch. Now m facing pain in my back due to hard clutch and is extremely difficult to drive in traffic. Even brakes are having problem on rough roads - vehicle won't stop immediately. The service provider said that, the clutch is very normal. My advice to all the viewers, don't ever think to buy hyundai creta. Many more good options available in market. Their service support is pathetic.

Hi

I have booked a venue car with registration number 2019-20/s1/bkg-202 on date 17 july 2019 and delivery was committed within 2 weeks.

But we have not received the car till today.

Please advised why we are not getting the car, if there is a problem in this model why booking was accepted.

Please help to get the car on very urgent basis as we are buying this for marriage gift. This is critically important and matter of our family image.

Please arrange it before 25 th of september.

Booking was done at savan k motors pvt ltd, panipat

Regards
Govinda bansal
Phone - [protected]
Email - [protected]@gmail.com

Dear sir,
I am using hyundai verna car rj02 cd 6649 which has provided to me by kajaria ceramics ltd.
And since 22/08/19 the a. C. Of the car is out of order then we complaint about it on 23/08/19 at hyundai authorized service center (Modern hyundai, alwar) and after checking the car the authorized person told us the defective spares are not available in the stock and after receiving the spares they will inform us.
On 26/08/19 we ask them regarding the availability of the spares then they told us to bring the car in the workshop again and then they told us same story that they don’t have the spares while they give same answer on 23.9.19
And on 03/09/19 we received the call from hyundai service center to bring the car for repairing but we were out of alwar on that day so we handed over the car on 04/09/19 and as per authorized person of the workshop the car will be ready up to 4’o’ clock but we don’t receive the phone up to 5 ‘o’ clock then we reached to the workshop and we saw still that they didn’t start the work on the car and after asking them they told us that they need more spares and due to non-availability of spares in the workshop they didn’t complete the work.
So my car is in the workshop since 04/09/19 and i am using the taxi since that day and i have spent approx. Rs. 20, 000 on my travailing if all of repairing work is in under insurance then you have to pay my losses otherwise i will not receive the car and i will go to the consumer court.

Jaiveer singh dhama
[protected]

From past 3 years, i am facing issue with i20 sportz 2013 model, wherein a/c is not working after 30 mins of drive and clutch got jammed. Then i have to wait for 15 mins and again continue the drive. Till now i have spend 25k to repair it. But, the issue is not resolved. Service center is asking for 35k to 40 k of expense the resolve this issue and not even giving guarantee for 100% resolution. This issue found with other i20 model of 2013, 2014 model.
I expect to hyundai should call back these model and correct the issue free of cost.

I have purchased elite I20 asta optional variant from Advaith Hyundai Residency Road Bangalore on 6th March 2019 my two head lamp also getting sweat inside in the raining time please rectify this as soon as possible.my vehicle registration number is KA 53 MG 567
I want this to be rectified as soon as possible
Please exchange this under warranty.
I have serviced recently in trident Hyundai Kudlu Gate Hosur Road they are saying it’s common for all vehicles if it’s common i don’t want this car why Hyundai giving this type of defected vehicles.?

I did the booking on the launch day trusting hyndaion 27th may in wardha, it's been more than 3 and half month but i am not getting delivery. I am just getting the dates that car manufacturing is delayed.

Trust, i saw two cars of same model running in my city, when inquired with personal who borrow it he told me that he got delivery of car from same showroom with whole i was following.
If my booking was first it should be allocated to me as payment and everything was all clear.
It's been mentally harassment for such delays and arrogant service managers (Someone named nilesh sawarkar).
No formal information given till date when the delivery will happen.
Is it planned again to give it to someone else?

I am raising this issue in consumer court. Hence would like to understand reasons from hyundai.

Ainul huq sayyad from shiroli pulachi, kolhapur mahatashtra, 416122 file a complaint that my car drowned in flood his piston and some parts are damaged. I contact the service manager,
(Unique hyundai showroom shiroli pulachi, kolhapur, maharashtra) but his not responding to my complaint quickly he said the parts not available in market upto it has been 1 month yet the vehicle has not given me. I thought your company would be good but your service is not good.. If mistake this mistake was dealer to why do you employ such people. Plzz respond to my complaint quickly
Thanks
Your faithfully
Aainul huq sayyad

Purchased elite i20 asta when it was launched in 2014. Right from second service i have had ac issues.ac would dip when i go for long drives. Every service they will say its fixed but once again the same issues. Off late ac dips even for local drives after i drive for 5-10 mins. If i switch off and switch on ac it would work for 5 mins. Automatic sensor also does not function.
I have been servicing the car at hyundai service center - kattupakkam and they are not able to diagnose and fix it permanently. I left it once again last week and they said its fixed, within 3 days same issues.

Hello myself adit limbu. I buyed hyundai venue sx on 31st july from durga hyundai, siliguri and paid all the amount clearly but till now i didn't get my road tax paper also and i am facing much traffic problems due to this so please kindly solve my problems. This is my first car and i trusted hyundai but i didn't expect this kind of services. Please be possesive.

Date 11.09.19

To
Hyundai cars,
Subject: for pathetic after sales service

Dear sir,

Warm regards,

I have bought hyundai i20 no gj06 jm 6615 in the year 2016 from your dealer aldiam hyundai, makarpura, baroda (Vadodara), gujarat. As the car being my first owned car, we choose hyundai for its brand name, low maintenance and efficient after sale services. But i am afraid to inform that i have been facing trouble with the air conditioning ever since i purchased the car and the problem has not been resolved as yet.

Firstly when i complained regarding the issue, the concerned representative changed the air filter and informed me that the work is done and i shall not face the same problem again. But ever since then my air conditioning problem has not been resolved nor has anyone made any effort in resolving the issue despite multiple complains and services. The problem with the air condition is that it works for some time fine but once my travels exceeds 100 to 125 kms the air condition stops working.

I have wasted my enough time and money for resolving this issue but the service or sales representatives have not been cooperative. As my work call for frequent travel, i unnecessarily have to bare taxi expense despite having my own car. Who shall bare these expenses? I firmly believe that if you are not able to resolve my complains for more than a year now why should i continue with this hyundai car?

Request you to take call on urgent basis whether you wish to resolve my problem or not?

When i had a word with aldiam hyundai, makarpura they told you need to drive with our engineer for 100-125 kms then they will understand an issue, i really doubt engineer’s expertise. I don’t have time to do all this thing.

Looking forward to your kind cooperation.

I amrit roy booked a hyundai venue sxo vehicle on 26th june’2019 at borah hyundai tinsukia dealership. I transfer rupees 21 thousand in same day as an booking amount to borah hyundai's account. Unfortunately, due to financial crisis i have canceled the booking on next day
I spoke to sales person: rajiv who was always helpful, he assured me that the refund amount will be credited to my account within 1week.
Now, more than 2 months passed away, still no proper action was taken by the dealer.
I would appreciate if anyone could understand my concern and help me to get my money without spoiling relationship with borah hyundai and team.
I look forward to settling this matter amicably. If, however, the matter is not satisfactorily resolved by within 2days, i will consider taking further action to resolve the complaint either through the department of commerce or through the courts.
Hope this will solve soon..
Otherwise i have to knock the door or court

As i would like to inform you the poor paint quality for the brand hyundai motor vehicle verna sx 2019. Hence i got the vehicle from mgf hyundai dealer at may 2019 within 4 month my paint started removing from the body. This is not what i expected from hyundai motors. Thus, i would like to get a solution for this issue as soon as possible. I believe that you understand the seriousness of the issue happened for me.

Respected sir/madam,

I am facing the rto issue i have paid my money at[protected] and i got the car at[protected].

Haven't got the refund till today, and today it's[protected] and my rto registration is not done yet.

Whenever i go at the showroom they give me the fake dates, and the owner is also not available.

I have already paid the penalties to the traffic police departments for numbers of time.

It's about 5 and half months and i am not having any other proof then a tax invoice.

No insurance, rc book, anything...

Dear sir / madam,

I, mr. Malade lagaria, have purchased hyundai creta – crdi - sx (O) manual on 28.08.2015 (Through prelaunch booking – with tremendous trust of hyundai brand value). Since then the car has been single handedly operated by myself only with average 7000 km per year. As on date the odometer reading of the car is only 28050 km. All the services have been carried out timely at the hyundai delear at jamnagar – gujarat : m/s. Neo hyundai services. Please find the detail of the services as under:

1. first service at less then 10000 km on date : 08.09.2016 at m/s. Neo hyundai service, jamnagar (Gujarat)

2. second service at less then 20000 km on date : 14.09.2017 at m/s. Neo hyundai service, jamnagar (Gujarat)

3. third service at less then 20000 km on date : 23.10.2018 at m/s. Neo hyundai service, jamnagar (Gujarat)

4. fourth service is due by 22nd oct 2019 or 33000 km...

On 7th sep-2019, suddenly the ac cooling found to be non-working, same was taken to m/s. Neo hyundai service, jamnagar (Gujarat), who upon checking all the leakages found that cooling coil of the ac unit is found to be leaking, which requires total replacement cost of rs. 11500/-, which is extremely surprising to me from hyundai brand point of view, as such costly item getting faulty within 28000 km of the running of 15.5 lakh value car of m/s. Hyundai.

Secondly the main steering rod is making some noise while driving on uneven road, which was informed to m/s. Neo hyundai service, jamnagar (Gujarat) more then one year back, at that time the representative of neo hyundai-jamnagar told its normal nothing abnormal –the car was under three year warranty by that time. Today the same issue has been accepted by them and asked to replace the assembly which will cost appx. 53000 rupees!

Sir, my submission here is, we buy car with additional cost (As compared to m/s. maruti / mahindar, etc…) with a reason that hyundai has great brand value and the accessories / equipment inside must be value for money. Now you please suggest such a huge cost after running of only 28000 km how can we afford to pay as spares failure! That too immediately crossing the warranty period of three years!!!

I request you to kindly consider my request to humbly provide concessions on such huge cost of repairs please.

Waiting for your positive response on this please.

Thanks & regards,

Malade lagaria
Email :[protected]@gmail.com