Hyundai Motor India Complaints & Reviews

Dear team
My name is ashok kumar shyamal buy a new car loan amount disbursement 24th august but till date car not deliver
Your officer roughly spoaking mr rohit ([protected])
If the car is not delivered in 6 pm today, then i do not have the car.
Please share a deatels as soon as possible

Thanks and regards

Ashok kumar shyamal
[protected]

This is in reference to my vehicle hyundai i10 magna numbered up 37 e 7368 purchased on december 2016 which is in warranty period, now my car is having a problem of making miss or lurching while running in every gear since more than a month.

In-between this period i have send my car 3 times to safdarjang hyundai, gurugram and they had attended the same thrice and after every service the same problem is coming. Also last time i had complained to hyundai customer service and they had connected me to safdarjang hyundai and then same procedure followed.

I had lost too much of my time & money in travelling thrice to safdarjang and okhla, and i am going through stress while driving my car.

As i had purchased 1st car in my life, i had a worst experience with hyundai.

In my opinion, due to this problem engine may be defected technically till now.

Now i need a full replacement and compensation. And i hope from upper management that this case will be closed asap. I have also emailed to you.

From : shekhar gorde
Shivshanti clony, survey no 75
Sayyad nagar, lane no 1,
Near railway crossing, hadapsar
Pune – 411 028
Ph no –
Date : 28th august 2018

Hyundai motors india limited
A 405 world trade centre
Kharadi it park
Kharadi, pune

Attn : mr prasad

Sub : problem of hole in aluminum casting part in i 10 car no mh 12 gr 4023

Dear sir

This has reference to the telecom with you for last 2 days & really thankful for giving time for me from your busy schedule.

This i 10 car was purchased in the name of my wife mrs aparna shekhar gorde, but i am using this car exclusively for over 7 years. As informed to you i am giving in short the problem faced in my car.

While driving on sunday night (19th aug), near my house, the indicator of engine temperature coolant was flashing, which happened for the first time in 7 years. The next day i have not used the car & filled the same with coolant. Around 1.5 liters of coolant with water was used & the coolant tank got full. I used the car on wednesday morning, after driving around 20- 25 minutes again the light was started flashing. I returned back after driving for around 15 km. I took appointment with the sanjay hyundai hadapsar workshop & they confirmed that the vehicle will be picked up next day morning i. E.
22nd august.

1) the vehicle was picked by the driver sent by sanjay hyundai & driven to work shop on 22.08.2018
2) i received the call in the afternoon from the mechanics informing that there is a hole in the part of engine & the water is completely draining out & informed me to visit the work shop.
3) i visited the workshop & problem was shown to me. I informed to give me the free replacement as this was a aluminum casting part which should not have damaged.
4) it was agreed by the supervisors present there that this type of the problem has experienced by them for the first time. I have also pointed out to them that a perfect round hole has been formed in the aluminum casting part. Also there was no external damage on the car.
5) this will occur when there is a problem of blow hole in the casting itself. But the supervisors & work shop manager were not agreed & insisted that the it is beyond warranty period & it can not be replaced
6) i have informed them that if this kind of problem has seen by you for the first time, then it is the aluminum casting defect which has aggravated over a period of time
7) it was contested to me that the servicing was not done regularly at sanjay hyundai, which is accepted. But i was doing the serving regularly at other service station. The car is in a good condition. But doing servicing out side will not cause hole in the casting. Servicing at hyundai work shop pinch a lot for a retired person.
8) i have discussed this problem with other service stations, technicians & every one agreed that it is happened due to the some fault in the aluminum casting.
9) i have approached you to help me to solve this problem so that it can be resolved without facing any financial implications to me. I am a retired senior citizen & your loyal customer which you may take a note.
10) i am attaching the photos & video of the affected part.

Once again thanks for giving your precious time.

With warm regards


Shekhar gorde

Cc : sanjay engg automobile p ltd, hadapsar work shop;

Attn mr virendra chaudhary – please co ordinate with mr prasad & resolve the issue. The car is with you for a week. I am finding very difficult to travel in this rainy season & bad road condition on scooter...

My e mail is rm. [protected]@gmail.com

I mr.Dilipbhai jerambhai dhodi purchased an hyundai vehicle creta sx + at crdi color white bearing chassis no: malc381mhm239164c & engine no:d4fbhm311394 on april 2017, my vehicle registration number is dd/03/aj/0023 .
My complaint is its just an 16 monts almost now my vehicle started to rust on several parts
i wanted you to take immediate action against it
my nearest dealer is divine huyndai, vapi-396191
my contact no : [protected]/[protected]
email id : [protected]@gmail.Com
[protected]@gmail.Com

I had a talk with jitenderchaturbedi (Area manager-gurgaon, haryan), regarding my veichel airbag, but my problem is no one is taking any kind of action on the same.
As conversation is mention below,

"quote"

Hello jatinder,

Thanks for the investigation done on my car. But i have some questions. Could you please answer them..

1. How can i know that the airbag installed in my car will work in future?
It has been 2 times, when my car got an accident from front side. First time it got an impact at the speed of 40 kmph, when there were no major damages and it didn't work as per hyundai service station explanation. But this time it got the impact at the speed of 60-70 kmph and i got injury on my head, when my head directly hit on the windshield of the car even after wearing seat belt. But the airbag was not opened at the moment.
2. What was the parameters of your analysis based on your investigation?
Obviously the impact was observed from the front right side in my car as per the damage, but the impact was too forceful on the front of my car to open the airbag, as the entire dashboard also came out of it's fitments due to the impact.
3. Why should i not have any apprehension regarding the product quality?
Is it sufficient to make me feel safe and believe that i will not loose my life while driving this car in future, if i agree your words that the quality of your product is not inferior..!!

Regards,
Bipul kumar

— forwarded message —
From: jatinder anand
Date: wed 22 aug, 2018, 3:27 pm
Subject: srs investigation report of hyundai eon-4150
To:

Dear mr. Bipul

This is in reference to your eon car bearing vin-mala151algm477755 and regn. No.- hr26da4150.

Please appreciate that the deployment of airbags depends upon number of factors including but not limited to vehicle speed, angles of impact and the objects with which the vehicle hits in the collision etc.

We wish to inform you that your said car was inspected and it was observed that the supplement restraint system is functioning normally. Also, it was observed from the damage to front right hand side fender, apron, headlamp, hood, front bumper etc. That the impact was such in nature that sufficient impact required to deploy airbags not delivered to the front impact sensors located in the engine compartment, hence air bags did not deploy. The working of the airbag has been well explained in the user manual.

We assure you that no defect was observed in the vehicle.

Please do not have any apprehension regarding product quality.

Should you require any assistance please feel free to contact the undersigned.

Regards
Jatinder singh
Service manager
Triumph hyundai
[protected]
Service. [protected]@triumphauto.com

"unquote"

Kindly advise on the same.

Thanks
Bipul.
[protected]/[protected]

With regard to my complaint in respect of extended warranty of my verna, no. Ts10eq5505 this is to inform you that since mr. Sandeep, service advisor from kun hundai work shop of rtc x roads, hyderabad is already pursuing the matter, i withdraw my compliant as i hope it would solve my purpose. Thanking you. From aruna kumari, email: [protected]@gmail.com

Sir, good morning, the complaint with regard to extended warranted of my verna vehicle ts10eq5505, vin - malc841cljm066481. I, had bought the verna on 29/05/2019 from rk saboo, mettuguda, hyderabad. I have paid rs.10, 348/- (Including gst) on 08/08/2018 for fourth year extended warranty with kun united service center rtc x roads, hyderabad (Main dealer code - s5206). Later i requested them for extended warranty of 4th & 5th year by paying the difference of rs.4, 815/- including gst, in the first slab, since i have paid the said amount within 90 days of delivery as per your norms. Till now i have not got any confirmation of extended warranty, though i am in touch with mr. Sandeep, service advisor, at kun service centre, rtc x roads, hyderabad, who is also pursuing from their end mr. Sandeep-[protected]. Please do the needful at the earliest and acknowledge. Thanking you. From: aruna kumari, email:[protected]@gmail.com

Complaint sr no:1-[protected],

Regarding my complaint has not yet resolved. Attached mail communication for reference. After two days replying that it will not cover under warranty then why i have to suggest hyundai for service and quality? Better we have to give it in local service centre compare to cost and service was good to do.
This is the quality of hyundai that at least 30000 kms also will not give life for parts? Is this the quality of hyundai?

I have complaint on 20000 kms that clutch has tight but no one has responded. Now replacing the parts at 41000kms and after 48000kms sending for service informing that why you not informed on that day itself. Service person only told to use due to its new one it take time to smooth, for that reason i run the car. Its my fault. As per your instruction only i used the car other wise i cant use the car.

Further will not prefer for hyundai – all are making money not for service. I made a mistake for purchasing for this vehicle. My friends are preferred to go for some other brand car. I preferred but i never expect this from hyundai. We don’t have further trust in hyundai and will inform to my group also regarding this issue to not to buy further this brand.

1. Clutch issue not resolved.
2. Music system not resolved. – i agree that saying for extra fitting. For that music system also don’t have life?

Please confirm whether you can resolve the issue or i have to sell the car. I will buy any brand car.
My car is in service centre. Please confirm to resolve or will sell it off there itself.

Hi,

I have called talwar hyundai (Erragadda) hyderabad on 9-jul -2017 to book creta as initially proposed gst tax slabs are less. Immediately executives came to my house and asked me to pay advance of 50000 rupees, at that time i have clearly said at 21-july-2017 gst rates might be increasing hence i will not take creta car and i have clearly made agreement that executive will come and return my total 50000 amount.

As unfortunately gst slabs also changed as expected and i have immediately called them and requested them to return my amount immediately.

I m calling throughout entire year and asking them to return my money. Executive name is farooq

Till now (16-july -2018) they have not returned my money and also i got call stating that when are you coming for 1st servicing, i was wondered without buying car how would i get call, after complete 1 month day to day followup, now they have prepared cheque with deducting the cancellation charges of 3000 rupees.

I have lost 1 year interest on 50000 rupees and also on not getting my complete amount, by this they are harassing the customers.

Please take an action on wrong commitments and i will be filing cheating case and proceed legally.

Thanks
Suresh

The bolt inside the engine got broken and let to fall of engine belt. On submitting for rectification, we were told that this rarely happens and landed in checking the engine and we have incurred a cost of rs.88087.00 for no fault from your side.
It is not a compliant but we seek your help for getting reimbursement of the expenditure incurred by us through insurance agency taking us the matter from your end. Insurance policy no.[protected] - the new india assurance co. Ltd. (Since renewed).
Further the vehicle was last serviced in the month of june 2018. No any cause of concern given to us.
Tn02av1063
Gunavarthini vairavan
Cont no.[protected]

I have given my vehicle i10 grand for servicing. Bill charge of rs. 6800/-.in vehicle, there is battery problem. I have purchased vehicle at oct 2014 and now the battery is not responding. At the time of purchasing the vehicle, sas committed if there is any problem in next five year than same would be change without paying amount. But now sas has refused to changing the battery. They have instructed its not our fault, please co ordinate with battery company. Taken charges of vehicle washing and polishing of rs. 650/-. But vehicle condition is as it is. Polishing not done in interiors. Back care is not working properly. But no one has check there and return back the vehicle as it is.

Battery has not changed
Back gear is not working properly
Washing and polishing of vehicle is worst.

Request all people who is reading the post, please do not trust on sas hyundai. At the time of purchasing any new car, they confident for giving best services. But at the time of service of car they only make the bill but not giving any solution.

Worst service staff
Isha srivastava handling car issues mobile [protected]

Priyanka srivastava customer care [protected]

Amit srivastava gm not showing any interest.

I will also complain in hyundai.

Sir,

I arunima had paid rs 15000 on 28th june and booked hyundai creta e+ diesel car on 28th june at gajuwaka lakshmi hyundai, andhra pradesh showroom. The personnel there promised me delivery date was then extended to aug 15th citing transit delays but delivery was made to another customer. On 18th august i made the complete car full payment, then again citing transit delays mr. Ravi babu promised to deliver the car on 22nd. But even today i didn't get the car.

Yesterday i complained to customer care about this issue and they connected ravi babu through conference call, on which he ensured car delivery on 27th august 2018. Today sales executive called me in the evening saying my car has reached the showroom but when we went to the showroom ravi babu started harassing us saying only if we take insurance in lakshmi hyundai only, the car will be delivered or we will not get our car. The premium charged by lakshmi hyundai is rs 36000, which is very high compared that offered by bank viz rs 21000. The insurance amount is already deducted from our bank.

Earlier i had great respect for hyundai but now this harassment is very disturbing and this type of service will make you loose your brand value. Just for insurance they are not giving me car even after making complete payment. Are they hyundai agents or insurance agents?

Solve the issue immediately or refund my money

Arunima

[protected]

I own a hyundai grand i10, which i got repaired in feb'2018 at trident hyundai, narayanpura, kr puram. The problem was a support panel behind the front bumper was damaged earlier and it was replaced and insurance claimed. Now after a few months the same part is found as damaged again and asked for the replacement and bear the whole cost again.
Either the new part was not replaced earlier or some old part had been assembled or it might be a manufacturing defect or some quality issues as the vehicle has no hit or accident case.
So hereby raising a complaint to hyundai to investigate the matter and request for an early response.

I have also faced the same problem with eps, which suddenly became defective with eps sign never going off and the steering becoming very hard to manage. I have i10 and is a 2008 model with no extended warranty.

The dealer says that it will cost me 11000 rupees to get the component replaced.

I am really surprised with the sudden development. He has suggested 7 days for the part to arrive, am currently waiting for the same.

Regards,
Bhavesh

I have faced the problem with eps, which suddenly became defective with eps sign never going off and the steering becoming very hard to manage. I have i10 era and is a 2008 model with no extended warranty.

The dealer - advaith says that it will cost me 10, 000 rupees to get the component replaced. Also price if module price rise by 40 % in last 3 months as information hot from car mechanic

I am really surprised with the sudden development. He has suggested 2-3 days for the part to arrive, am currently waiting for the same.

Regards,
Bhavesh
[protected]@yahoo.co.in

The manager
Advaith motors pvt ltd.
Miller tank road, vasanth nagar,
Bangalore 560052

Dear sir/madame,

This is to confirm that i will be cancelling the full paid i20 car from your show room, due to the below reasons.

1. The sales person mr. Sandeep reddy promised me to deliver the car by monday (20-aug) if i pay by friday (17-aug), i paid him on thursday (16-aug) via a cheque (Chq number 655942-allahbad bank – you company cleared the checked 20-aug).
2. On monday i was told by mr. Sandeep that the car is ready but registration work is delayed due to unexpected holiday on friday and he would deliver the car on wednesday, i excused him as i know friday was an unexpected holiday.
3. Wednesday he again said, registration still not come (I know it is barely a 2 hrs job) however, i accepted the delivery of car on thursday.
4. Thursday, he said i will deliver the car tomorrow friday, 9.30am

Today (Friday), i called him at 11am to confirm the delivery, now he gives an excuse that he would deliver the car on monday as seat covers were not available (Out of stock). Hehe has had 10 days to ensure the seat cover availability since 14-aug we paid deposit if rs.25, 000 (Receipt # 14547).

Due to the delay and improper services offered by your showroom, i am forced to cancel the car i have booked and paid to your showroom.

I would appreciate if you returned the full amount to below bank.

Hyundai motor india — poor service and inflated repair cost of hyundai
Salin raj on aug 23, 2018

Dear hyundai,

I am hereby attaching the photographs of the condition of my car and the estimate provided for the repair of my car. As mentioned in the trailing mail my hyundai grand i10 having registration no. Br22v8745 is due for repair since so many days and now finally after 25 days i have got an estimate of the repair bill.

Dear sir.
I am purchase new xcent e plus model car dated on 15/6/2018 invoice bill no-sls/255/18/0293 engine no-g4lajm833317, vin no-mala741cljm313422, safaderjang motors pvt ltd gurgaon.
Lots of problems facing during initial purchase stage-
1) wiper property not working
2) wheels alignment improper
I am visiting service centre demand money for wiper & wheels alignment.
With regards
Narendra tyagi
M-[protected].

Hyundau make fraud to customers and lie to them.
This is to bring to your kind attention that I went to Libra Hyindai Naraina for the enquiry of Xcent in lieu of exchanhe of my old vehicle on 24th June. But there people dont have respect for the customers. I was not even asked for a glass of water or cold drink in such humid conditions. I had sent there for the enquiry of the purchase of the product Xcent but I was not given due respect and not even attended properly. Is this the hell you people provide services to the customer. After that you didn't attended me properly. I want to exchange my old vehicle but that people refused me for that also. As you people are very ill-mannered to provide services to the customer. Really shame on you people for showing such type of behaviour towards me and disrespecting me. Even someone goes to someone's house that fellow is treated as God but you people treat a customer as a dog why because you are not provided manners to give respect to the customers. Really shame on you people. It's better for you people to shut dowm the showroom and sit home.

Hi i have booked hyundai creta sx (O) on 12th july with laxmi hyundai, chandanager, hyderabad. It has been now 40 days i am still waiting with no confirmation when i will receive. Salesmen naveen updated it has been alerted 2 weeks back but still not loaded from plant. Can you please look on this matter and get my vechile in next two days. I may not prefer hyundai anymore after this incident. Thx anurag