Hyundai Motor India Complaints & Reviews

We purchased a new generation verna in november 2017 since then we faced many problems such as after first day our screen display panel stopped working the godavari hyundai ludhiana doesn't listen to our queries after many rounds to the agency then we go to the manager office they change the panel and this is not the new panel this also used one.
And then braking problems emerged we talk to the foreman about this and they said braking is good but to our side, we are not satisfied and since then we had taken many rounds to the agency in the meantime the paint problem also emerge for e. G in the city traffic scooter had hit lightly the left fender paint damage we talk to the service manager about this also and they didn't listen. So we are not satisfied with godavari motors ludhiana. Our last hope is upon your head office. We want to exchange our faulty new generation verna. Please help us as our soon as possible. As my family is very concerned about this. My family is also auspicious about this.

I have purchased xcent car no. Mh 04 hy 5029 in the year 2017 from shreenath motors (P) ltd., thane. The delivery of the car was taken with cng fitting. But in registration certificate of the car petrol has been mentioned. This fact has come to my knowledge this year at the time of renewal of the insurance of the car. Also no papers of cng were submitted to me at that time. Now on making complaint to the hyudai motors the cng papers have been submiited but the company is denying to take responsiblity of endorsing cng on car. Since the mistake has been committed by the agent of the company shreenath motors (P) ltd. The cng on rc should be endorsed by the company.

Since long I am complaining about wind screen. The issue is not resolved.

Today facing stating problem, inform dealer about same due to circuit problems,
No out put, my son gave call to Hyundai’s technical staff for help, they asked for visit charge of Rs. 650/-
My location is 300 meter away from Aldiam Hyundai Vadodara.
when we are facing technical problem in hyundai car, we didn't get satisfactory answer, from aldiam motors
you can check my last years complaint, for wind screen problem, during night driving opposite vehicles light scattering on wind screen.
after repeated reminder to customer care and personal talk, no response received.
mr. krishna kumar customer care corporate centre (m)[protected] also aware about the problem, his answer was not satisfactory, as saying that we have sold so many vehicle in india, only you are complaining about wind screen, we have changed the wind screen once, if you face still problem, we are helpless

I am really really fed up with the service provided by Hemkund Hundai Wazirpur. Its been more than 3 weeks that they are not able to solve my car problem. They have charged rs 9000 for the part which has not even solved the problem. Its like a loot going on. Take money as you can. And sikka has provided me free coupons and when I give them they accept it with such bad face that I have not paid any money for these coupons. And I dount whether they do any work with respect to free coupon. Pathetic service they have. I have ford car also which I take to hemkund ford wazirpur but I never faved any problem. They are perfect and so good service I get.

Respected sir/madam,
I purchased one creta 1.4 on April 2018, and its glass crashed because of coconut leaf and some pain gone at the same side. I went to Pothens Hyundai Mannanthala showroom for repairing it. After 10 days they changed the glass and painted the scratch. But white paint was flooded over there, when I asked about that one service guy came and polished it. I asked for the bill same day, but they said like some technical issue is there so they will give the bill later. So I went home, next day it was raining and when I went outside with car water pumped inside the car through dashboard (please find attached video). So I contacted same service centre and they asked me to go to service centre with car. And they fixed the issue. Then I asked about the previous bill and they gave one bill with additional charges, and they claimed the same amount from insurance company. When I asked about the additional charge they said like there was some scratches on bonnet they changed the bonnet but actually they didn’t changed which is clear. When I enquired about it they requested me for not making it an issue they can do some favour to me. From the beginning it self the service provided by Pothen Hyundai Mannathala showroom was not satisfiable. And from my experience I understand they are fooling customers and insurance companies. So kindly take some action on this. Otherways we register a case in labour court for cheating. So please give reply and take action against frauding. [KL 21 R 50]
Thank you,
Shabeer B
[protected]
shabi.[protected]@gmail.com

Respected sir
My i20 car drop on 28.06.2018 at morden hunday service center at balaka diwakri road for reair some parts was damage by braker. Center adviser advise me that total expension in is 40000 and 2 to 3k pay by and rest amount claim by insurance company, but on sunday i pay 3k and recivied car total of rs 42000 but on 3 days after advicer say on phone you come with car at center. Some photo taken but at center they say your bill pending and give bill of rs 48k they not give satifisied replay and car ko center pr hi rok liya

Plz resolve my problem
[protected]

I got the service on dated 30 June 18 . During the my rear seat foot mat is replaced by another one, and I have complain this to Brar Hyundai Ferozepur service centre for the same. But they cannot be response for the same. I have called lot of time but they are ignoring about my complain.
So I am requested to look in this matter as soon as possible and directed to Brar Hyundai Ferozepur service centre to provide my foot mat earlier.

I’m sorry to say I’m writing this email with bitter experience from your prestigious organization.
This is regarding, my Grand i10- Asta (P) bought on Jan, 1st 2018 from Kun Hyundai (Pallikaranai, CHENNAI).
In a span of SIX months, both Driver & co Driver seat Railings has got Damaged and started CORROSION of IRON. This decay of Material (assembly rails) got failure/stuck.
I contacted the Dealer cum service center many times and explained about the issue, but I didn’t get any permanent solution on the issue concern from the Service center.
I got mentally agony with your service center response.
Hence, I kindly request Hyundai Customer care, to take necessary action and do replace both the Seat Railings and prove that I purchased a good brand vehicle only. Thanks!

I am owning i20 which is my third vehicle, my earlier was i10. Completely satisfied with product quality. My concern is about the service team and their approach. Recently I got my car serviced from M/s Shreenath Hyundai, Govandi service center. It was a paid service in which I just mentioned on the brake pads worn out, that need to be check and replace if required & check on Airbag signal. As I was about to leave for Pune (from Mumbai) hence insisted that I will wait and take the vehicle. They took vehicle in around 9:00 am and returned back at 12:00 noon.
To note
• No clarity given on what are the standard services included in this paid service by the advisor. I was under assumption that brake pad cleaning and general check up is part of service.
• Advisor did mentioned that the total charges would be around Rs.6500, which he later said that it was a mistake considering it petrol vehicle.
• I received bill of Rs. ~8500 at end of service mentioning certain repair/check done by the team which didn’t happen. I was observing the engineer while he was working on my vehicle. The additional charges where brake pad cleaning, brake pin greasing, battery check, some software check, oiling, sensors cleaning, air filter replaced & few more where written on the job sheet. All these individual service costed Rs. 250 -350 . Plus the taxes which sums up to Rs.~8500
• Vehicle cleaning i.e. water pressure. I would say my daily watchman also cleans better than this service center. It’s below mark.
• My query on is tax charged over and above the MRP of spares, remain unanswered.
Now, as I have witnessed entire job activity, I immediately asked him why I being charged for the activities which are not performed. Advisor was bit confused stating that he will check with seniors.
Came back stating that we will waive off and prepare the bill.
My question is, does Hyundai has any set service procedures (apart from documentation) and are these service centres getting audited.
As I have inclination towards technicality and moreover witnessed entire repair hence advisor immediately waived off the cost.
But what about other customers who are non technical and leave the vehicles, definitely they must be over charged without giving actual service. Hyundai needs look into the same.

Now though the product quality is good but last service experience left a bad taste and will think over my next purchase.

I sent an email in this regard to Hyundai, but no response. Moreover the same Service centre calls and request to take back the complaint. Also confidently telling that no one is going to contact fro Hyundai company, and I have to deal with them only.

This indicates Hyundai's lackness towards customer centricity.

I purchased i20 car from B.M. Hyundai Gandhidham Gujarat in March, 2018 with bridgestone Tyres. One of bridgestone tyre of my car was got punctured by a crack on tyre on 28.06.2018. I approached to B.M. Hyundai Gandhidham on 29.06.2018 to replace the tyre as its run only 6000 KM .But after one week they informed that the personals of Bridgestone company has rejected the tyre. I am not satisfied and wants to replace the tyre.

Dear Sir, I purchased my first Hyundai Xcent Petrol car bearing Registration no GJ38B8468 just last month end and went for first service at your Chandkheda, Ahmedabad, Gujarat service centre on 16/7/18.
Here I asked for anti rust treatment and I was told by your representative Nitish that it is done at this center and the charges would be Rs 2900 with two year warranty but when I went to collect the car I was given a bill for Rs 2950/- and item mentioned was Outside job in place of Anti Rust treatment.The warranty was also not mentioned.
It was a surprise that the job was done by an outside agency in contrast to what I was told initially that it is done by Hyundai and secondly the bill did not mentioned the actual job .Rather it showed outside job.I don't have trust on third party job.

I request you to look into the matter.
Regards
Dr H C Tewari
BL03 Surmya Lifespace Society Sanand Ahmedabad Gujarat

I have purchased Elite i20 Car from your Ludhiana Dealer M/s Goyal Hyundai last on[protected] and got insured (Dep Cap) car from the same dealer who ensured me at the time of sale, that this insurance company has a tie-up with Hyundai motors and in case of any loss/ there will be no headache of the customer and they will do the rest of the job.
Unfortunately, my car was hit by some un-identified vehicle on 13/5/17, while I was sitting in a restaurant. The car was not in a position of drive mode, so I sent the car by toe-van and the Engineer at Goyal Hyudai (Mr. Harnek Singh) told me that as the vehicle has dep-cap insurance of hyundai, whatever the loss is, it is covered and only file charges of Rs. 1000/- are to be paid. But to my utter surprise, at the time of delivery he told me thatout of total repair bill of Rs 30875/- your cars few parts are not paid by insurance company and forced me to pay Rs 15000/- extra for the same and thus cheated me. My humble submission is that as its a new car and was on first year purchase with dep cap insurance of Hyundai company how they can charge me for that.I feel that Goyal Hyundai peaople they duped my money in the name of insurance company. This will tarnish the image of the hyundai Company. Please look into the matter and take necessary action on the conceerned people.

V dhir

I am Majazzal Hussain, I have purchased a Grand i10 sportz from Top Krishna Hyundai( Tryst Auto Pvt Ltd), Tezpur in the month of September, 2017. As I am a pensioner, that I comes as a corporate customer and they give me word that refund of Rs. 5000/- as a offer within 2months. But the amount still yet not received by me. I have visited many times to the dealer, but they are unable to give me any solution. Hope you will solve my problem as soon as possible. Otherwise I have to complaint against the dealer in the Consumer Court.
Car no- AS-12S-5091

Hi,
This is to inform that me along with my family is facing worst experience with hyundai Creta.
Here are some details:
Purchased on: 2016 October
Car number: DL8CAC7662
This car is providing the worst average than any other car can provide. Earlier when i filled the tank, it was showing 13634 kms and after 256 kms the tank was empty. I have attached file as a proof of the same. I also have registered this complaint 2 months back to your service centre- Frontier Hyundai Tilak Nagar but all the employees failed to understand this issue. Today also i went for the same and they kept my car for about 6 hours and still i am here with no solution. This is the most ### state i am facing right now as your employees doesn’t even know how to solve this problem.
I have changed over 10 cars, Honda and maruti are providing much better services than your company. Its not even 2 complete years and i am facing such issue
Kindly solve this matter as i have wasted over 12 lakhs on your company. This car should give average around 13-14 but its giving 4 and thats the worst experience with us.
Thanks

This is to inform you that i mr Ashok Kalta resident of guwahati booked one i20 asta (o) for Rs 5000 in the name of my father named Manmil Kalita on march 2018 from goenka hyundai through sales consultant named Hero Kakoti of goenka hyundai keating road shillong 793001 latter he asked me to deposit another Rs15000.00 as billing amount but he was failed to deliver the vehicle giving me false promises that by june 18 it will be deliver meanwhile i went to goenka hyundai to enquire about status of vehicle he assure me that your vehicle loan is already approved just you need to deposit Rs100000.00 as margin money through cheque in good faith i have given cheque to him as he was a permanent employee of goenka hyundai but he cheated me instead of depositing cheque in goenka hyundai A/c he deposited cheque in his own a/c agiain i went to goenka hyundai to enquire about him they told me that he is not coming to office from begining of july18, that sir who is liable for this action if employee is cheating customer.after getting no option have put FIR against goenka hyundai.As such i request to kindly do the needfull from your end else i have to put this matter on local newspaper

regards
Ashok kalita
guwahati

mob no: [protected]
E-mail: [protected]@gmail.com

encl
Booking receipt
Id proof of employee
FIR report

Hi,

I have called Talwar Hyundai (erragadda) Hyderabad on 9-Jul -2017 to book Creta as initially proposed GST tax slabs are less. immediately Executives came to my house and asked me to pay advance of 50000 rupees, At that time I have clearly said at 21-JULY-2017 GST rates might be increasing hence i will not take creta car and i have clearly made agreement that executive will come and return my total 50000 amount.

As unfortunately GST slabs also changed as expected and I have immediately called them and requested them to return my amount immediately.

I m calling throughout entire year and asking them to return my money.

Till now ( 16-JULY -2018) they have not returned my money and also I got call stating that when are you coming for 1st servicing, I was wondered without buying car how would i get call, After complete 1 month day to day followup, Now they have prepared cheque with deducting the cancellation charges of 3000 rupees.

I have lost 1 year interest on 50000 rupees and also on not getting my complete amount, By this they are harassing the customers.

Thanks
Sahithi

I am Bappa Ghosh, a customer of Hyundai EON car. I am going to Burdwan Rudra Hyundai for 1st services but after servicing, the time of delivering the vehicle it was socking for me. Vehicle was disputed by service person. After some enquiry they are agreed that this kind of mistakes made by them and they are committed to repair the damage and vehicle was delivered on next to next day's. After repairing the damages they are confirm over phone, vehicle was ready for delivery. But when I am going to take the vehicle I was again socked, they are repair but clearly understand by us the vehicle was repainted. After some discussion I don't agreed to take the dispute vehicle. Sales Manager said this is not our part of our job and Service Manager don't meet with us and don't pick up our phone calls.
My friend having same kind of problem with the dealer services. In that time we are told them but they are repeatedly doing same things.

I have booked a paid service for my xcent car on 14.07.2018 for 15.07.2018 telephonically and I reached the service centre at 8.35 am in the morning on 15.07.2018. I was told to come at 9.30 am by the security staff as the service centre was about to open and took the keys of car. I again came back at 9.35 am and got my job card at around 10.00 am. I was told to come at 4.00 pm for delivery. I reached there at 4.05 pm and to my utter surprise, they just began to work on the car and said me to wait for another half an hour, after lapse of half an hour I just called them to check whether my car is ready or not and still they told me that it will take another 20-30 minutes.

As I had done the insurance claim from the dealership for my car Hyundai crysta first of all they had took 10 working days and they had sent me such a dirty car dealership name is RITU HYUNDAI KALYAN MY VEHICLE NO IS MH05 DE 2244PLEAE HELP ME OUT REGARDING THIS MATTER they had not even the car work properly and they had sent my car dirty and work not done properly and they had even stole the diesel from the car

I purchased my i 20 ASTA petrol engine car in Feb 2015. My car ABS MODULE NOT WORKING ONLY AFTER 1800 KMS AND IN 2.10 YRS my car ABS consuming bettary power at all time when engine in off condition and then battery is dead. Hyundai service centre's said me to change it in Rs 95000. It's a very large amount. What i do with this car. Anybudy suggest me.