Hyundai Motor India Complaints & Reviews

I bought a hyundai car xcent sx 2016 model from port blair (Lms hyundai). The dealer only got it registered. He has not mentioned the bs 4 model anywhere let it be rc card or invoice. I have taken noc from rto port blair and want to get it registered in haryana state. Rto in haryana insists on bs4. They have refused to register it without getting it written on paper with authentication from hyundai. From hyundai side nobody is entertaining. I feet fully frustated and irritated with hyundai as have invested so much of hard earned money... What to do where to go???.

I am writing this out of frustration and irritation, i feel helpless and clueless after investing so much of my hard earned money to buy a hyundai car. I have lost all of my faith and trust being a hyundai customer since i never expected this from such a good brand. This isn’t the first time, i am writing emails to you but it is a again a retry for help.!!

I bought a hyundai creta (Dl8c ap 4107) from hemkund hyundai, wazirpur in the month of dec’2016… since that very first day, i felt something is burning in the car and when i called up sales guy at hemkund, he said it is because of teflon coating that they have done.

Any which ways, car was running perfectly fine but suddenly after 6 months of time, my car broke down during my way back from office to home.. I took my car to frontier hyundai, subash nagar to see what happened and i was told that clutch plates are burned because of rash driving, i am a corporate person and there is no way that i do rash driving.. But still, i took the word of mouth and trusted hyundai and paid some inr 12k-13k to get the replacement done….

Now, the second time, my broke down again in next 4-5 months and i was surprised again that now, why did it happen.. I again took my car to frontier hyundai and asked them for help… they checked and again the clutch plates were burned.. This time they said, there is some technical issue and they took care of it under warranty

Now, the third time, my broke down again in 4-5 months and i again took my car to frontier hyundi and asked for help.. They said there is a problem with cylinder and now they are replacing that as well, i won’t have to face any problem… i paid around inr 7k-8k here this time again

Now, the fourth time, this is the high time in 3-4 months, i again faced this problem and got my car again to frontier hyundai and they said, there is another cylinder that they are replacing now. I again paid 7k for the clutch plates again… this is high time and made me furious and irritated… every time, i was told it may be because of my driving which i don’t agree to.! I have others car at home and i never had any problem, you can check in your system for the hyundai cars i have used.

Now, the fifth time, now this is in within 10 days.. I felt something is burning in my car and i am sure, it is still not fixed.!!

Hi,
Road conditions of india in becoming worse day by day, we cannot improve every roads of india but we can improve our cars to avoid such circumstances.
Safety features like rain-sensing wipers, ebd, auto-dimming inside rearview mirror (Irvm) (For elite i20 & active i20) all wheel disk brake, etc should be included in verna and elite i20, active i20 & creta.

Now a days sunroof in cars is becoming a must need among buyer.
I would recommend to add a sunroof just like skoda octavia in elite i20 & active i20 to attract more car enthusiasts and will hence increase the sale of the cars as it will be a usp for hyundai from the current competitive cars in india.

I would expect hyundai to introduce these features in early 2019

Thanks & regards,
Suman giri

I had given my hyundai i20 car sports model for servicing on 18/09/2018. All the checks were done by hyundai authorised service station and trial ride was taken with me alongwith the service engineer. The air condition of my car was working fine and no problem was there in the air con. However, i received the car on 19/09/2018 and i felt some issue in the cooling the next day. On sunday i went out with family and came to know that my air con was not at all working. I had to travel to mumbai on monday and tuesday (Details available). On wednesday, i went to the service station again and they told me that i will have to keep the car for check up and it will take time. I said to them that as i have to travel on thursday to another city, i will submit my car on friday and they agreed. On friday i submitted my car and they told me that they will inspect and let me know. Later on friday when i called them regarding the status of my car, they said that there is a problem in the air con coil and leakage is there so i will have to pay rs. 8000.00 for repair. I objected and said that no issue was there in air con prior to service and i wont bear the cost. Even in the recommendations they did not mention that the ac is not working. I told them to repair it free of charge as it is because of after service that the problem has occurred. They are not responding to me even now and my car is still at their service station without any concern from aldiam motors (Authorised hyundai showroom).

Car no MH04GM 5986. This is the third time I am visiting Mithilia Hyundai for the same problem. All of this within 2 weeks. This is the quality of servicing done by Mithilia Hyundai. I am extremely dissapointed about the quality of work. Moreover, the management has absolutely no concern about customers complaining. Not once has anyone called or even asked about the problem. It is obvious that they have taken customers for granted. I request Hyundai to take note and immediately take corrective steps.

I am writing to you to raise an issue about: Cars

The issue that I have experienced was: Problem in cng kit.

I bought a new xcent from berkley hyundai panchkula as on 28.3.2018.From the very first day i am facing the missing problem in Cng kit of my new car.First of all i went to the panchkula service centre to fix that problem, but they said that they have no Cng Machanic and also no tools/gadgets to fix that problem, so they suggest me to go for Chandigarh's service centre (joshi hyundai) but when i went to them they also said that they do not even have cng Machanic and tools, so they prefer me to go to joshi hyundai mohali.Then I went to repair my car at joshi hyundai mohali as on 16.8.18.After checking up they said that there is an problem in catalytic converter of the car.But there is no availability of this part in their stock.So that they ordered it.And then they replaced this part as on 7.09.18.Now missing problem has been fixed but still there is a jerk during shifting gear and it makes feel so bad.And Mr.Harmandeep Singh(Service Manager at Joshi hyundai Mohali)saids that this is in the nature of the car and this problem cannot be fixed.So this is a manufacturing defect.I am very frustrated and upset with this.Its so embarrassing. I have purchased this car for commercial use and due to this problem I have suffered a lot and losing a lot.Me and my family depends upon this car.I did not even enjoy the new car.

VIN- MALA741CLJM310577

It occurred on: 5/04/2018

Reject this car and want my money back.

I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply back via this email account.

Thanks.
Paramvir Singh.

The dealership Berkley Hyundai Panchkula.

I sent my hyundai excent car no. Hr26cg8402 for service on 26/09/18 to superon hyundai, sec. - 37, gurgaon. At that time my a/c was running very smoothly and was very effective. But when i received back the car in the night i found the a/c was not working at all. I sent the car back on 27/09/18 in morning to superon hyundai and they are asking me to pay another six thousand rupees for the repair of the a/c.
Why i should pay for something which was working smoothly before service and got damaged during the service.

Dear sir
As you are well aware the recent floods in kerala had a devastating effect on life and property in the state. I’m an unfortunate victim of the recent floods that ravaged the state.
I’m the owner of hyundai i10 magna 2013 model, reg no. Kl 63 a 7850. My vehicle was partly submerged in the flood. I approached the hyundai auto dealer vtj hyundai kerala to check the car and attend to the urgent repairs. The hyundai auto dealer vtj hyundai kerala did not even have a ‘tow truck’ to take the vehicle from my house to the workshop. I had to pay an amount of rs. 5, 000 to a private contractor to take my car to their workshop on 30/8/2018. I have been to the workshop at vytila which is 35 kilometers away from my residence on five occasions to enquire about the repairs to my vehicle.
Though i have asked the personal there to do the urgent repairs to make my vehicle to make it road worthy, they are bent on making me pay a huge bill for the service. I’m sure hyundai vehicles are not made with such inferior materials that a flood can destroy the vehicle’s interiors so easily. As i’m financially weakened with the recent floods which have swept away everything in my house, i have asked the workshop personal to attend to only the urgent repairs without totally removing/replacing the expensive parts.
When the work on my vehicle had not started even after many days, i informed them that i would take it away to a private workshop which would have completed the work with 10 days. They asked me to give a letter in writing stating that the repairs can be carried out on my own risk.
Did i buy a hyundai i10 car to get this type of substandard and indifferent treatment?
Can a company like hyundai allow such dealers who are exploiting the situation to carry on with their affairs without any checks and control?
Many car owners are struggling to get on their feet and get things moving and this is the right time for a company like hyundai to step in and prevent such daylight robbery from being committed.
My car is still in the workshop and i don’t know when i‘ll get it back. Can you do something about it?
Regards
J. Sebastian poonolly
Ph. No. [protected]

My name siddharth patki and i own hyundai i20 elite with chassis number malbm51blem043875 (India). Up till now i raised 2 complain in the call center as well as on portal. But none of them has helped even a single time. All they say they will look into it or they gave me some regional office number which is not reachable.
The latest incidence is that, on august 8 i paid advance money 2000 inr to dhoot hyundai, aurangabad, maharashtra, india for fixing my clutch as the part was not available at that time. They said it will be done in 7 days. As per their suggestion i kept my car in that city. I live in pune which is 250km from dhoot hyundai. The officer in charge has not responded for a month and when i called they said the part will arrive in 2-3 days. They never called back and every single day i had to do the follow up. This went on till 7th of september. Finally, totally frustrated and disappointed and losing lot of money in cabs/taxi, i asked for my money back. The officer said coldly, he will drop the cheque (7th sep) and i followed that too. Now, the date is 28th september. I have not received money. This a total disgrace and completely lack of customer care. I called hyundai call centre in india they gave me regional call centre name, which i could not connect.
Hyundai services has dropped to its lowest level in the recent year which i hope you are aware of. I also raised one concern before that about kundan hyundai, it was literally treated as nothing.
Either you are aware of this or maybe you hardly look into such matters. I have lost complete faith and i feel like this some sort of futile and trivial matter for you. Be it so.
At least tell me if i am going to get my money back. So that i will stop expecting and move on with some independent car services.

A hugely disappointed customer,
Siddharth patki
Siddharth. [protected]@gmail.com
+91 [protected]

Hello,

I had purchased a new gen hyundai verna 1.6 crdi sx (O) sleek silver on 5th march 2018 from dpm hyundai, dehradun at the name of mrs. Anita dhiman/w/o pramod dhiman, vin no. Malc841dlhmo010587 engine no. D4fbhm398732 and reg. No. Uko7 dd6860.

I am facing a problem of battery discharge, when ever i m not using vehicle for more then 3 days, battery got discharge, in such case, i need to jump start with my other vehicle.

Use or no use, i am forced to start my vehicle every day.

I assume this problem 2 months back, but i was thinking to address the issue during next scheduled service, this is happened to 2 times in this month (Fully discharged), last time it happened to me on 18th, car was parked in my home parking, i was in hurry to meet some one for very impotent assignment, but my 6 month old car was not start, i called to dpm and drama starts, i called around 12 pm, instead of immediate help, they called rsa team, he came after lots of call and try to start my vehicle with new battery, but failed, i again called service manager mr. Lalit for help, finely he sent a technician at 7pm, he did his job and ask me to keep start atleast a hour, and told me that battery is completely dead/discharged.

I again called mr. Lalit (Service manager dpm) to replace my battery with brand new one, he told me a long procedure and did not owned any responsibility of defective battery, he told me to come his workshop, he will invite battery manufacturer to inspect and if he allow and satisfy with complaint, he will replace the battery, battery receipt will take time, else we will charge your battery.

This is ridiculous, i bought this under the ownership of hyundai, this is hyundai responsibility to resolve my issue immediately without any excuse. Pls. Do not forced me to find other ways to resolve the problem. Such parts warranty should be no question asked.

Kindly advise your service to replace my battery with brand new one without any delay.

Sub: inferior quality tyres in creta..
Please find this mail on behalf of mr. Sureshbhai hirabhai patel.

Note that mr. Sureshbhai hirabhai patel has purchased creta car from you under invoice no. W3a03h[protected] of[protected] bearing temporary regn no. Gj/6/tmp/2018/109025.

Its one tyre bearing number [protected]wr2 205/65 r16h 35h triple max of goodyear make suffered a puncture, only within 200 kms of first run. A small piece of grit about 20 mm long and about 5 mm wide got easy entry into the tyre and caused puncture, which gave a lot of trouble to me and my family on road.

On getting the puncture repaired, the repairer told that the tyre is of very inferior quality with less thickness at bottom then necessary.

Now the question arises here that why such inferior quality tyres are provided by the company with the costly vehicle?

Also we are unaware on the ply size of the tire provided with the car. So requested to confirm the same to us as well.

From the incident happened with us, we are unsure that car is suitable to drive for long drive with the full load (I. E. 2 + 3 = 5 people) at higher speed for which the suv car model is made and launched in market.

We are already using other car since many years and such incidence has never taken place with that car even when necessity of driving on rough roads having open grit and metal surface had arisen.

We therefore, are compelled to issue you this notice under consumer protection act and request you to replace all the tyres of my creta car with good tyres having thicker and strong bottom within 15 days of the date of this notice, otherwise i shall have to approach the consumer court for justice.

Dear/sir
I have not recieved my registration card from dealership prestiege hyundai jabalpur madhya pradesh. Dealership is not responding.
I did complain on your costomer care no. My time but i found only assurance from therr.

Please do needful otherwise i am free for any leagal action.

Regards
Shyam pandey
Jabalpur
Madhya pradesh (India) 482001
Ph. No.[protected]

Hi,
I am LAHU LOKHANDE
FROM PUNE. I am a driver from 1997 I drive all type car... My family background is very bad... On loan I purchase CAr of Hyundai... Xcent Cng with patrol... But it is shameless condition that was day purchase CAr now till very bad experience... Like jurk. No pickup.. And sped meter off.. Millage issue... Etc from last 6 month... I am very tired my vehicle is yellow plate permit car... But my dream going in fire...
Now I will type to letter to Prime Minister Mr. Barents Midi regarding Shiva m Hyundai pune. Sus road...
I want justice as soon as possible otherwise I will sucide with my all Family in front of showroom...
Thank you..
Lahu lokhande

Dear concern,
After trying to cope-up with your representatives here in tm hyundai, udaipur for a very long time i am finally fed up with the response and now seeking a solution writing this e-mail.

I own a i-20 sports petrol (2014). I met with an accident on 23rd august. Gave my car for accidental claim on 25 august in the morning. I was told that it will take 2-3 hours of time for making the estimate of damage which i got after 2 days that was on 27th august.

The car was hit from the back and the back panel, the bumper, bucket & diggy was damaged.

All this time i was dealing with mr. Pushpendra at tm hyundai, udaipur.
I approved the work and survey was done.
After the survey the car was i hands of mr. Manish garg (Tm hyundai, udaipur).in the mean time i was in contact with the manager, mr. Sanjay dixit as well. I was told that it will take maximum of 15 days to for the repair work. The car was kept there for almost a month without even touched by any of the technician.
After all the paitence i had i finally decided to take out my car and get it repaired by anyone from outside.

After all this mess i was assured by newly joined service manager mr. Rahul panwar (Tm hyundai, udaipur) that i will get the car within 7 days, which he some managed.

The car looked fine from outside. But i am facing a hell lot of problems from inside.
Someone knowingly made scratches on my steering wheel, the sunshade flap mirror was broken. (These 2 things are in knowledge of the service manager, as i raised this issue at the time of taking deliver of the car and i was assured of a solution by mr. Rahul which is somewhere in air now.)

Recently, i get to know that the bucket is filled with rain water. There is some leakage in the car from where the water leaks into the bucket of the car and my whole car smells like a garbage dumping yard.

The car which i thought i would drive for another 3-4 years, is right now in condition that i think of selling it off. And making it very clear among every single person i know that never to trust on hyundai. Because all your representatives wants is to sell the cars and let the customers suffer afterwards.

I am very eagerly waiting for a response after writing this mail. Or else i will take this to next level. Let somebody learn some lessons about customer service & satisfaction.

I am totally disappointed with your service. I took the new creta car tn 10 bd 9705 delivery on 20/09/2018 evening from your dealer kun auto company, chennai and on 23/09/2018 one of the tyre is flat to my shock. The car is just parked in my garage. When we contacted the dealer they said it might have hit a stone. Now they are not replacing it. How can we accept it?

My hyundai xcent entire car engine got collapsed as per the service team of bajaj hyundai baharich up. My car suddenly stooped and got some noise from engine immediately got my car to authorized service center of hyundai and as per them it was a problem of self start and it was informed to me that it will take approx inr 18000. But next morning again when i visited the service center the technical team said that we have to open the entire engine because of some major fault and i was shocked to hear that because my car has not even completed three years and only touching 39000 km till date. And while buying the car it was promised that it has 2 +1 years of extended warranty but service center has totally denied for claim under warranty as per them it has only 2 years of warranty. Finally after lot of discussion my car engine was open after three days and the most shocking part was the repair estimate given by service center is 1, 40000 and company has denied to pay anything entire coast has to paid by car owner. Please can you suggest me what has to be done in this case.

I have gone to frontier hyundai in matiala dwarka three times for the same issue, all they want is to get 10 out of 10 on every inquiry specially if there is satisfactory survey call. Rest the work done was worst.. I got no answer as to why the hearing coil started leaking, apparently they fixed that issue, which resulted in crackling sound from steering, aftr 3 times still not fixed.. I have given up on hyundai, never believed they will loose their standards from being the top in class to the worst... Even in warranty period no customer satisfaction, instead causing aggravation and time waste and dealing with their cheap tactics to get 10 out of 10 whenever they hand over your car back... That strictly needs to be worked upon..

I purchased car on 11/09/2018... And its 12th day n may car rear drum start rusting,
May name is nirmala shinde buy a car from buldhana, paraskar hyundai.
Engine no-malc841dljm089016
I dont want to repair or fix this problem i want to know is the car star rusting in 10 or 12th day then who passed the car in quality test... I talked with dealer n they said its faulty piece so how hyundai passed this car n give it to customer... Im. Going to consumer court n media n ask same question... Thank you!!!

Had given my i20 car no dl4caq0432 in krish hyundai service center for repair of steering & some denying work on 08.09.2018. I was told that car will be ready after 10 to 12 days.
But today i have been informed that due to delay in delivery of steering item from chennai, now expected date of delivery of vehicle to me will be in 1st week of october'2018
I am constrained to note unusual delay as i had been promised delivery of car back to me within 10 to 12 days whereas it will take now a month.
So kindly help so that i get my car back at the earliest.

Thx & regards,
S k sinha
Mob:[protected]

Dear Sir,
I would like to bring your attention to an unsatisfactory experience I had at your service centre at Indore (M.P.) few months back. I have been a loyal customer for many years and feel that incomplete service was done on my sentro car MP09 CC 5259 at that time for which I paid more than 5000/. I called your service centre and informed your representatives that there were many problems which were not working. There was problem in air conditioning and clutch plate in my car. After checking out my vehicle, your representatives confirmed the problem and demanded me more charges to fix the issue. I agreed. From two days I have made many calls to your representative (Mr. Thakur at Bhopal) but didn’t receive my call. I am disappointed with the service and the car was not delivered in the proper condition too so its request you to look into the matter or I will be forced to see consumers forum to take legal advice.
Thank you for your time and consideration.
Sincerely,