Hyundai Motor India Complaints & Reviews

Dear hyundai
I am loyal customer of hyundai but the kind of problem i am facing due to service and behavior of hyundai staff it force me to think that i have taken a wrong decision by purchasing hyundai grand i10
My car no is up57 ae 9434. I have given my car for service and some other work in shiva hyundai azamgarh on 04/08/2018 they have service the car and replace some parts like chamber front and back bumper and handed over car to me dated 07/08/2018. But immediate after driving few kilometers i feel there is some problem in my car it get stop and when i start it creates huge noise and not taking pick up when i try to drive, then i call customer care and they have provided me service of road side assistance and pick my car from my home and take that to nearest hyundai dealer that is d hyundai allahabad.

Now d hyundai is saying that engin have problem and they will not cover it in warranty although my car is warranty and the way of taking is also very bad.
Now i am struck between two dealership shiva hyundai and d hyundai.
I am working in bank me and my friend have the same car we are planning to purchase new suv but after such horrible experience i will never purchase hyundai car and never recommend to any of my friends and relatives to purchase this because after sale service is very pathetic in this company.
Regards,
Ramesh mishra
[protected]

Asish Ghosh
2:41 PM (10 minutes ago)
to planet.hyundai, bcc: Sourish

DEAR SIR,

FURTHER TO OUR ABOVE BOOKING THROUGH YOUR MR.VINOD DUBEY ON 16TH.AUGUST 2018 AGAINST BOOKING AMOUNT OF RS.51, 000/-(PAID BY CHEQUE NO 022041 DTD.16.08.2018 0F CANARA BANK-MANINAGAR BRANCH), WHERE YOU CONFIRMED FOR MARINA BLUE COLOUR TO BE DELIVERED WITH IN 25 TO 30 DAYS.

TO DAY, WE GOT A CALL FROM YOUR MR.DUBEY, INFORMING THAT YOU ARE UNABLE TO SUPPLY MARINA BLUE COLOUR(THOUGH YOU CONFIRMED THE SAME IN WRITING).

SINCE YOU ARE UNABLE TO SUPPLYING AS PER OUR ORDER, YOU ARE REQUESTED TO CANCEL THE ORDER AND REFUND OUR BOOKING AMOUNT IMMEDIATELY THROUGH BANK TRANSFER.

OUR BANKER- CANARA BANK- MANINAGAR BRANCH, AHMEDABAD.
ACCOUNT HOLDER- ASISHKUMAR GHOSH
A/C NO[protected]
IFSC- CNRB0000282

REGARDS

A.K.GHOSH

Trisha Enterprise
1&2, Vaibhav Complex,
Opp. Canara Bank,
L. G. Corner, Maninagar - Ahmedabad (Gujarat)
Pin: 380008
Tele :[protected]
Mobile: [protected]/[protected]

I have purchase hyundai car on 15/10/17 from downtown motors pvt ltd. Vadodara facing following issues.
1. As not working properly in summer car get slow in ac mode not taking load
2. Rear ac not working properly
3. Average 12 to 13 km in ac 13 to 14 without ac
4. Head light has poor focus during night
5. Reverse gear so hard not working properly
6. There so long duration between 1st service and 2nd service.

I am the owner of grand i10 purchased from nirmal hyundai noida in 2015. Always recommended friends and family to buy hyundai cars only and converted most of them to hyundai.
Unfortunately, i paid amount of rs. 20, 000 as a token amount for creta. I was approaching since last month but dealer nirmal hyundai mr. Pathak not took initiative and still struggling for car. Mr. Pathak never even bothered and cared his customers and the way he talks is like customer is begging for car. As month is over, i called him but did not find suitable answer as usual. We both got angry and abused each other. Now they have denied to book an order. Since there was a festival called sawan in this month we were continuously requesting them to place an order but due to dealer's financial issues they were stretching time. The month is almost over now and they couldn't help there customer.
Their is a complete harassment from nirmal hyundai and no one bothered except few people like ms. Mallika & mr. Shabas.
Taking money back is not an issue but yes i am sure that my recommendation for hyundai will stop immediately and what about the harassment we had in last month.

Such a person like mr. Pathak will not even bring down the impression but leaving bad remarks on hyundai brand.

Hope company will look into it and resolve this issue sincerely so that none of the customer will lost faith on brand name

This is to bring to your notice the mental agony i suffered on 16 aug 2018 after taking my hyundai grand i10 dl8can 9898 for service to hemkund hyundai
1. Firstly the customer waiting lounge ac was not working causing all the customer to sweat out there and only one wall fan was there which was place on one side of wall.
2. Service was not done up to my satisfaction. My car was not clean it had spots of dirt even after washing.
3. When i asked my service advisor that there are marks, some light scratches which should have been removed he told me those can only be removed through rubbing and not by washing.
4. Delivery of my car after service was done at back of the service station where there was lot of mud which even made my shoes dirty.
5. Feedback form was given to me before the delivery of my car after servicing.
6. When i reached my home i realized my personal 3d floor mats were missing and i immediately called my service advisor and he told me to check in car itself which was not there. I immediately went back to service station an when i called my service advisor i was told he was away on lunch where as i had been sitting hungry from 9 am till 12:00 pm and then i came back again and was made to sit till 2 pm.
7. Service manager kept on checking but couldn’t locate where the mat went and when they checked with the washing team they realized it was sent to some different car instead of placing it back in my car.
I was given an option of taking money in lieu of my mat so i accepted 1200 rs and gave them option of returning this money once they find my matt and get it delivered at my home as i wouldn’t have liked the money to be deducted from poor washing guys.
8. If misplacing the matt was not enough i had one hard brush in my car which i saw later had his handle missing also the tyre valve caps were missing, could have happened during wheel balancing and alignment.
All this episode has left such a bad impression in my mind that i really need to think again if i should go again to any of hyundai showroom if i do make sure i empty all my personal belonging even the mats.
I suffered so much that i was upset mentally later all day and with so much stress and bp also shot up.

My name is madhav lumb we bought new car i 20 sports from kosmo hyundai nawashaher on 13 aug. It has created four time problem it doesnot started. We took it at agency for full check up they said its all ok after full check up. But after check up on friday we went saturday nd sunday to visit holy places these two we have face such a big problems we took taxi back home nd we parked our on road nd our person had to stay in car full night. The first day when i bought this car i was very happy but now our happiness is gone we are paying so much money nd companies are giving us defection cars before this car i was having alto tht car in 8 years that car was so fantastic never ever we faced problems with that so we dnt want to buy this car

Dear hyundai,

I am hereby attaching the photographs of the condition of my car and the estimate provided for the repair of my car. As mentioned in the trailing mail my hyundai grand i10 having registration no. Br22v8745 is due for repair since so many days and now finally after 25 days i have got an estimate of the repair bill. The estimates provided for repair is outrageous and highly inflated. For instance the painting charges alone is 48, 000 when only a small portion of the car is damaged whereas the painting charges for the entire car was quoted as rs.60, 000 by the workshop. The engine is not damaged and only front portion of the car is damaged still the estimate for repair charges are rs.3, 32, 216.

The insurance for the vehicle was provided by the dealer without giving any details about the policy. Even at the time of renewal of insurance policy i received a call on the very last day and i had to pay the charges on the same day else the policy will lapse. As a result i renewed the old policy. Now i am being told that only some part of the claim will be covered by insurance and i have to pay approximately rs.1, 00, 000. If this is the case what is the point of having insurance. I am being told by the service station staff that i should have gone for other insurance so that i would have to pay rs 10, 000. How could i choose the insurance policy when i was not even given any option for that. Now the workshop staff at ashiana hyundai are threatening me by telling that i have give my consent within 2 days or they will charge me rs. 250 per day as parking charges extra.

This kind of treatment is not acceptable at all. I feel totally cheated by hyundai. You guys have not been able to provide any kind of service.

Looking forward to any kind of help and assistance.

0n 17 the august 2018 at 02:00 pm i drove my creta to mukesh hyundai chetla service centre. One of the representative of the srevice centre lakshmi has attended my creta and note down what is happened. He give me assurity it be properly diagonised. I am waiting over there nearly 3& half hours. They delivered my car and told all problems has been solved. I drove my creta at my home and when i parked my car sensors are trouble as before. So i want to say that i am purchased my car costs 17 lakhs. But the service of hyundai is worst. They didn't care properly and diagonised that's why i am facing trouble with my car. Mukesh hyundai chetla harrassed customer and employees behaviour is poor. Washing cleaning is poor. When the customer is delivering the car to service manager. They are not caring properly about the car they only think about money and delivery to customer. They are cutting customers pocket and time and harrassing.

Dear sirs,
Following is the whatsapp message that i sent to the service centre. They have not replaced it till date. I do not want an old tyre. I'm a senior citizen and a lady. Kindly do the needful
Thank you

To
The manager
Kun hyundai
Ambattur
Chennai

Dear sir,
On 28th april i gave my car for servicing.
Yesterday 14th may i went to fill petrol and put air for my tyres.
When the boy pulled out the spare tyre from the dicky he told me it was damaged. I have not used the spare tyre as my other 4 tyres are in good condition.
I request you to check with your staff as to how this could have happened and why it was sent back to me in this damaged condition.
Attaching photos of the damaged tyre.
Thank you
Pratibha

To
The manager
Kun hyundai
Ambattur
Chennai

Dear sir,
On 28th april i gave my car for servicing.
Yesterday 14th may i went to fill petrol and put air for my tyres.
When the boy pulled out the spare tyre from the dicky he told me it was damaged. I have not used the spare tyre as my other 4 tyres are in good condition.
I request you to check with your staff as to how this could have happened and why it was sent back to me in this damaged condition.
Attaching photos of the damaged tyre.
Thank you
Pratibha

Dear Team Hyundai,

Please listen attached recording carefully.

I had called the Hyundai Showroom MB in Gorakhpur for an i10 car in which I wanted to exchange with my i20 car but there I talked to a person named Pankaj who did not ready for valuation, he said we can not accept Allahabad, Uttar Pradesh registered car in Gorakhpur, Uttar Pradesh while I have agreed for NOC but he talked very rudely & said we are not followed company clause we are following dealer rules because this car taken by the dealer. But my point is that we are not knowing to the dealer customer only knowing to the Hyundai company.

Please take action on this because the company's image is getting worse.

Regards

Vikas Govind Rao
Ramkola, Kushinagar (U.P)
Mob: +91-[protected]

My car HR49E2977 got minor damaged on a window at Poanta Sahib, Himachal Pradesh on 6th August'18. I have purchased Bumper to Bumper insurance from SBI general insurance co. through your portal via your dealer M/s Berkley Hyundai (Panchkulla) after giving near about Rs. 4000.00 (Rupees Four thousands only) extra from market price. The dealing staff related to Your insurance portal have assured me to provide cashless insurance claim settlement in any city any where of India if I need.
But physically I have seen, when I visited to M/s Tapan Hundai / Poanta Sahib, Himachal Pradesh regarding repairing of my above said car. They simply refused to take cash less claim for me. They said, they have no tie up with the said insurance co. But I try to explained about the policy and said them you have to repaired the car on behalf of Hyundai Co. As you are Hyundai dealer you will claim it from Hyundai Company. Hyundai Motor India had promise me through the Insurance they will take care about my car through out the India through their responsible dealers. My Bumper to Bumper policy no is HSB/00147151 dt 09.12.2017.

Dear concern,

I have the car no. Hr31g5181 and was given to your hissar hyundai dealer around in the month of may due to accident.

On 14th aug i receive the car from your hissar hyundai dealer and the condition of the car is very bad. It would be better if i give the car to a local mechanic.

Car is fully blacked with the finger print of the mechanic and car is also not getting start at all because battery is fully discharge. There is no petrol in the car. Fuel gets empty in between while your executive comes to handover me.

Number plate of car is also missing. Very bad experience with hyundai.

I can’t recommend anyone to buy hyundai car basis service.

Is this kind of the service hyundai provides?

Regards

But there people dont have respect for the customers. I was not even asked for a glass of water or cold drink in such humid conditions. I had sent there for the enquiry of the purchase of the product xcent but i was not given due respect and not even attended properly. Is this the hell you people provide services to the customer. After that you didn't attended me properly. I want to exchange my old vehicle but that people refused me for that also. As you people are very ill-mannered to provide services to the customer. Really shame on you people for showing such type of behaviour towards me and disrespecting me. Even someone goes to someone's house that fellow is treated as god but you people treat a customer as a dog why because you are not provided manners to give respect to the customers. Really shame on you people. It's better for you people to shut dowm the showroom and sit home.

This is to bring to your kind attention that i went to libra hyindai naraina for the enquiry of xcent in lieu of exchanhe of my old vehicle on 24th jun

I have a car, hundai excent up78 ex 2577,, and now i have a problem with your service and working system.
Last 2 month ago i have experience a severe engine problem, and you put my car in your service center for 1 month to recover from problem,. When after 1 month you delivered car to me its working but not comfortable.
And today after almost 30 day, it have a another problem with engine.
So that problem is this, just because of your bad service and bad working i m troubling.
You spoil my time i bought that car for comfort not for facing that problem. Please work on this.
Contact to me: [protected]
Email: [protected]@gmail.com

I am the customer of hyundai creta model 30 august 2016 my car serviced in authorised service centre on date 12 july 2018 after servicing of days my car displayed warning of abs, hand brake, check engine, hot and cold meter not working, rpm meter not working speed of meter not working all are showing in running condition i visited service centre more than 4 times in a month but no satisfaction provided by workshop employees. Plz do the needful.
Rajendra gupta
Rj 14 nc 9030
[protected]
Jaipur

Car o to 100 km around 1.55 sec, complain claim 0 to 100 km around 0.19 sec,

So car dropped pick up,
1'st and 2'st gear time not pick up press paddle

Break not as par requirement working its dangers

Company fitted cng average 8.5 kg gas average 155 km /

Car purchase on date 19.10.2017 and after then 25 to 32 time car go to work shop for repairing and 2 to 3 day repair day

Car model : i-10 era 1.1 - 2015 year
Chassis no : malal51blfm634110e
Engine no : g4hgfm892864
Kilo meter : 15800
This is to inform you with deep disappointment my above detailed car is having problem identified for its ecu, i keep my car with high care and passion, it is quite unfortunate such a defect for this car with very low running kilometer record.
Please consider my appeal as a complaint and request your immediate action to repair my car under warranty since the usage of this car is the very least possible. I would like to know the exact imperfection of my car with a detailed inspection report

I bought i20 on october 2017 and i have not even driven my car 3000 kms, yesterday i went out with my family and when my mother tried to open the gate the handle came out in her hand. Are you using cheap products? I mean i spent a fortune on this hatchback and this is what i get. Other options are way cheaper and i have never heard that car handle came out without doing anything. Highly disappointed. I need a resolution.

I have a hyundai i10 sports 2014 august model car (Ap31 cq9403) and its a well maintained and done only 7k kilometers in 4 years. Recently i have given the vehicle for yearly general service. After two days i got a call from show room and mechanic was saying that my car was not starting up due to ecm problem and it costs around 39000. It is unbearable. Is it my problem? I don't know what to do with this problem. Company should take care of these kind of problems.