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Hyundai Motor India Complaints & Reviews

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G
g_rk
from Delhi, Delhi
Sep 10, 2018
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Address: 500084

Kun united hyundai kondapur
My car no : TS07FX1658

I brought new car i20 Active SX petrol in december 2017, at Kun united Hyundai Kondapur, Hyderabad. For this I took car loan from SBI thru Kun Ununited Hyundai.

And For each EMI they are deducting200 rupees more than what we discussed and committed. and there is no communication on this.

Till now they have not provided loan/finance documents. I don't have information about my loan like EMI amount, loan closer etc.
And sometimes I am receiving SMS saying that irregular payments.

even they are not sending any email statements. I see some uncertainties. even the bank also not sending any emails/documents.

several times I requested KunUnunited Hyundai to provide documents for my loan. they are not responding properly. every time they are redirecting each other in a loop.

please take immediate action. I need all my loan documents.

thanks
RK
Oct 10, 2018
Complaint marked as Resolved 
no one is responding. I don't want to use this fourm/site any more. pleae do delete my compaints and comments. as I don't want expost the thngs over the internet.
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    akki125
    from Aligarh, Uttar Pradesh
    Sep 10, 2018
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    I akashdeep singh, met with an accident near gwalior at 2300 h on 08 sep 18. After the accident my car toppled 90 degrees with driver side down. As i was trying to escape out of the vehicle i found both front and rear doors were locked. I tried for few minutes before some people from outside opened them. This was the major hazard because there was smoke inside the car and it was very suffocating also it could have been hit by any other moving vehicle.
    I was billed for AC filter in 3rd AMC service during April'18. When I sent my car for 4th service during Sept'18 I got to know that AC filter is not there in car & I will have to pay for new filter.
    Hyundai Miraroad service centre bulled me for filter during 3rd AMC service but never installed it.
    This is real fraud by service centre.
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      S
      Sandeep.madan
      from Srinagar, Uttarakhand
      Sep 10, 2018
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      Address: 110095

      Kindly informing that i have baught hyundai eon Era+ on 29th sept. 2017 from M.R.Hyundai (Loni road) for which i payed 3, 58 k finance by icici bank includes central locking, complete system (Fm & Antena), gear lock, body cover and temple with perfume
      In the above i got body cover but not of eon era +
      Temple i got is just a photo of sai Baba
      Music system i got is adjusted in dashboard not accurately as a company fitted.
      Central locking till date i have not got updated on.
      Gear lock is the one i got only on time.

      Even the RC i got from M.R.Hyundai has not mentioned finance by ICICI bank limited.
      Plz confirm how could i may got NOC for the same on successfull completion of loan amnt.

      Few days back i got a call to renewal of insurance and i mentioned the same for which they demanded to send my my RC on whatsapp to have a look but still now no response from there side till now.
      Kindly requesting to have a look on the same and initiate a strict step on the same as it crossed a patience limit of a customer and still i have not dishonoured any single employee on the same.
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        A
        Abhijit More Patil
        from Pune, Maharashtra
        Sep 10, 2018
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        Address: Nashik, Maharashtra, 423203

        गाडी चे काम वेळेत होत नाही खूप भंगार सर्व्हिस आहेत तुमचा कंपनी ची 1 का कामा साठी 15 दिवस लावतात सर्वात महत्व चे की तू मचा स्टाफ खोटे बोलतो कस्टमर ला येड्यात काढतात, उडवा उडवीचे उतर देतात, म्हणजे आम्ही तुमचा कंपनी ची गाडी घेऊन चूक केली, लवकरात लवकर कारवाई केली नाही तर गाडी भंगार वाहण्या साठी वापरली जाईल बाकी जबाबदारी कंपनी ची राहील, मालेगाव शोरूम, नाशिक महाराष्ट्र
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          Z
          Zulfiquer Ali Shabin
          from Ernakulam, Kerala
          Sep 10, 2018
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          Address: 673005

          Dear concern
          My name is muneer kv

          I am an elite i20 customer for the past 2015 july 26th [ vin : malbm51blfm124083] we had been servicing the car periodically as per the company instructions last my vehicle serviced on 08-09-18.
          Today [09-09-18] my car brake down on the way due to same problem in clutch [clutch hard and pedel not work]
          After contacting service centre i returned the vehicle to service centre in my own risk and money using a recovery van due to negligence in service
          I am not satisfied hundai vehicle
          So kindly do the needful to overcome this. This was the second bad experience with hundai i20 elite
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            R
            roulo33
            from Jamshedpur, Jharkhand
            Sep 8, 2018
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            Address: 831017

            I have elite i20 sports opt model and the car was suddenly stuck by my foult and rh fender was damaged badly after than i visit the service center and i requesting to mr. Service manger of fairdeal hyundai, adityapur (Jharkhand) i said sir please give me the fender to i repair my car but he did not give me the fender and he was said (We dont sale the parts is not a company policy to sale the parts) he said u give the car and we reapair your car the estimated price is - 12000 he didnot listion my request and i sam still suffering for that.
            So kindly listion to my request
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              B
              Balavant
              from Bengaluru, Karnataka
              Sep 8, 2018
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              Address: Dharwad, Karnataka, 580029

              Exactly after two years from the date of purchase of my hyundai i20 active car, rather exactly on the date expiry of extended warranty, fogging in the right side of head lamp started. It is posing very ugly look to the entire vehicle. Look of the distorted due to this. When i went to your dealer bellad hyundai at hubballi karnataka the service personnel saying to replace the entire head lamp at cost. But this fogging problem happened with no any mistakes on my part in maintenance of the vehicle. Surprisingly i saw another three i20 cars in hubballi city with the same problem.
              Hyundai company to address this issue on priority.

              Balavant d kulkarni
              Hyundai customer since 2009.
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                R
                Rishi Sudhakar
                from Chandigarh, Chandigarh
                Sep 7, 2018
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                Address: Ludhiana, Punjab, 141001

                I have purchased creta in march 2018 and ever since it had a defective wiper assembly and wiper motors. It took them a month to change the same and now all of a sudden the power steering has failed. Very poor built quality. Will never recommend any one to buy this obnoxious product
                I want that the car should be replaced with a new one as it seems to be a defective product and has several manufacturing defects
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                  O
                  Ossie
                  from Mumbai, Maharashtra
                  Sep 6, 2018
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                  Address: Thane, Maharashtra, 401107

                  My car no is mh04gm5986 / 2014
                  My service adviser gave a big list of discrepancies and an exorbitant quote. However, when i confirmed about the extended warranty coverage, there was a change in the claim. All snags suddenly vanished. Only replacements that are covered in warranty exists now. What is a nice way to fleece customers. Please have this fixed immediately.
                  Sep 07, 2018
                  Updated by Ossie
                  Haven't received any update from Hyundai, except the usual service centre feedback queries. Looks like Hyundai has lost it's customer satisfaction commitment.
                  Sep 30, 2018
                  Updated by Ossie
                  There is absolutely no improvement. Ever since I have raised a complaint in this forum, Mithilia Hyundai has taken it against me. My air conditioners have gone bad and this is the third time in 2 weeks that i am coming back to Mithilia. The GM or anyone just does not seem to be interested in complaints. What a waste of time. Hyundai has lost it's credibility completely. If the orginial Hyundai is interested in customers, I am sure they will respond. Time for a brand change after 12 years of being loyal. People please beware.
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                    S
                    Sanwarmal139
                    from Udaipur, Rajasthan
                    Sep 5, 2018
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                    Address: Jaipur, Rajasthan

                    Mne rosan hyundai service center se apni i20 car ki ac{full} and full service karvaayi thi. Uske kuch samye baad hi car steyring me kuch problm aane lgi.ac apne aap hi band or start ho jaati h. Or car ki styering me navigate window keys me problem aane lgi. Mne iski complete costumer care me ki thi lekin abhi tk mujhe complete (Your service request id is 1-[protected]) ka koi samadhan nhi mila. Krpiya aap meri help kre. Thanks
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                      J
                      jaimaster
                      Sep 5, 2018
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                      Resolved

                      tampering the original vehicle parts during service

                      Address: New Delhi, Delhi, 110015
                      Website: Samara Hyundai Mayapuri Service Center

                      I own a hyundai i10 car with registration number dl3cbz 1344, which went for regular service to samara hyundai mayapuri centre in which their technician replaced the original radiator with the faulty one, this service costed me rs 7, 000.
                      When i got my car back from service (Which was near to perfect before service) started causing heating issues. Post which i agreed to them to replace the radiator with an further estimated cost of...
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                      N
                      Narendra shivdhari singh
                      from Pune, Maharashtra
                      Sep 5, 2018
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                      Address: 410507

                      I purchased verna fluidic petrol in 2015 from gave hyundai pune in 2015. I face problem in link rod with in 3 years or 18000 km running. It will spoil your brand image and reputation. Please do something to maintain your credibility in market..
                      Since i changed link rod from showroom in pune but not get satisfied response during driveing. New car and maintenance is danger.
                      Narendra singh, pune
                      [protected]
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                        A
                        amitujn
                        from Chennai, Tamil Nadu
                        Sep 4, 2018
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                        Address: Thane, Maharashtra

                        I would like to draw your attention towards the pathetic, highly irresponsible and unprofessional approach i received at modi hyundai thane service centre.

                        I surrender my car huundai xcent mh43 ar9417 to modi hyundai service centre thane on 13th august for some damage repaired cause by near by fallen tree in my housing

                        Socity under insurance claim. Untill this year march 2018 i have insurance of new india assurance purchased from hyundai itself, but this year march onwards i extended the

                        Same zero deoth cash less insurance with new india assurance directly instead of hyundai motors.

                        The first surprise came to me with a service represetatative mr. Anwar sheikh arrogantly told me that this same insurance would may create problem in claiming as not

                        Bought from us and also told us with same insurance cashless facilty may not be available as you have not take that policy from us, and the policy bought from new india

                        Assurance, airoli navi mumbai, and we don’t have tie up with them. He also not clarified which part may be include in insurance and which not, also insisted many time that if

                        You will bough policy from us only we can cover more parts and damge and can easily manage insurance agent.

                        We gave him the insurance policy details and next day some body called from modi hyundai thane +91 [protected] and confirm about cashless insurance possiblity.

                        27th august 29, 2018, monday, we enquired about car completation and inform that we will come next day 28th tuesday for delivery, also inform to complete all pending jobs,

                        Like cleaning etc for smooth and time bound process.

                        When we reched service centre on tuesday 28th august, we encountered lots of surprises with arrogant and pathetic behavior of mr. Sheikh.

                        Firstly he arroganty denied any confirmation about cashless facilty and forced to pay total ammount without detailsed itemized description.

                        Secodly he didn’t finished complete job, and conveyed arrogently that will performed claening only after arrival of customer to our premises. Even after 4-5 visual check and

                        Bits and parts cleaning car was ready yesterday.

                        Thirdly, he again unprofessionally told us that some part of job cannot covered in insurance as you bought same insurance from market not from us.

                        Fourthy he intentionally delayed all process of handover car, which took aroungd 3-4 hours whereas standard conveyed time was 30 minutes.

                        Lastly, he was not worried at all about customer worry, time, oroblem and again able to clarified the itemnized bill with and without claim.

                        Finally after 3-4 hours of struggle and lot of embracement we got our car yesterday after paying full amount.

                        After entire incident i wish to complain about mt. Anwar sheikh and modi hyundai for their pathetic behavior, unprofessinal approch, unclearity in service job, acting as

                        Commission agent for puchasing own policy and intentinal delay in process, which inturn create negative impression about hyundai services.

                        Meanwhile i also wanted to know difference in terms and condituoins, if same new india assurance policy sold by hyundai and sold by new india assurance direclty.

                        I request you to take immediate strict action against unprofessional hyundai representatives who are working as commission agent for insurance company and intentnally

                        Giving pain to customer.
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                          ankitsolutions
                          from Unnao, Uttar Pradesh
                          Sep 2, 2018
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                          Address: Lucknow, Uttar Pradesh, 226017

                          Respected sir/mam,

                          I have purchased the new i 20 elite in the month of may by the name of "ankur shukla green vihar colony fatehpur" as per i have checked the gps was not working then i asked the employee there in kanpur road sas showroom "lucknow" he i formed that the sd card is to be inserted inside the space given for the same but as i have checked it was not available there and then i informed for the same to the employee but no reponse was provided to me. This month i again visited but the manager mr. Pankaj gulati said we can't do anything as it is provided to the customer during the time of delivery. I hvn't received any sd card from the side of company. If this the only rule not to provide the complete kit and then after blame the customer that u would have only destroyed the same and now blaming us so its better not to believe further.

                          Kindly respond for the above reason and do take quick action, and if i am able to purchase the car with 85% cash payment then i am also able to purchase the sd card also but i need excat reason for the same that why should ai purchase the sd card according to the manage as he said that we can't do anything. So please do repond me excatly with the clear situation.

                          Rgds
                          Ankit shukla
                          Mob:- [protected]
                          As per my complaint dated Sep 2 2018 regarding GPS sd card for new i20 elite is resolved. Thanks to hyundai team and CRM kalpana ji for the satisfactory response regarding my complaint and too satisfied with the assistance provied by the CRM.
                          Thabks a lot for your assistance.

                          Rgds
                          Ankit Shukla
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                            Shobhit Chadhary
                            from Agra, Uttar Pradesh
                            Sep 1, 2018
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                            Address: New Delhi, Delhi, 110007

                            I purchased my car elite i 20 on 29 nov 2016 when i am driving on highway my ac stops working when i am stop and again restart my car my ac work but blower not working the cooling is very low.. And i feel worst driving experience.. Due to that.. What can i do with my ac. I dont understand. Engineers of hyundai can't find out the problem. Please suggest me.. What can i do i dont know.. If someone feels same problem please suggest me. Especially on highway i feel that problem...
                            Mr Rajesh ([protected])
                            Is nexa staf he tolking roughtly spoking
                            He says I can not do anything by complain in my name. I'm not a staff of Hyundai
                            Please share a deatels as soon as possible

                            ASHOK KUMAR SHYAMAL
                            [protected]
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                              sreddyhyundai
                              from Hyderabad, Telangana
                              Sep 1, 2018
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                              My vehicle no ap15be1989 i20 sports diesel version 2012 model. (Its repairing report can be seen by you from your data.) i gave for complete servicing including clutch repair. While repairing they replaced the clutch master bearing part number 416101j920. After running for around 1200 kms, that clutch master gave problem & i visited nearest service centre i. E. Fusion hyundai, medchal, telangana state. They replaced the said clutch master bearing part no 416101j910 and i was paid the amount which burdened for me twice. Whether both are same or not. Whether it may effect on my vehicle performance. Because it is not my fault in replacement of parts. I need your assurance from mechanical/techinical person your company in writing and not from dealer. Otherwise i will approach the consumer forum. I need reply from company only. I hope u will give proper response. From k srinivas reddy.
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                                AMIT500
                                from Mohali, Punjab
                                Aug 31, 2018
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                                Address: New Delhi, Delhi, 110028

                                . But there people dont have respect for the customers. I was not even asked for a glass of water or cold drink in such humid conditions. I had sent there for the enquiry of the purchase of the product xcent but i was not given due respect and not even attended properly. Is this the hell you people provide services to the customer. After that you didn't attended me properly. I want to exchange my old vehicle but that people refused me for that also. As you people are very ill-mannered to provide services to the customer. Really shame on you people for showing such type of behaviour towards me and disrespecting me. Even someone goes to someone's house that fellow is treated as god but you people treat a customer as a dog why because you are not provided manners to give respect to the customers. Really shame on you people. It's better for you people to shut dowm the showroom and sit home.Â

                                This is to bring to your kind attention that i went to libra hyindai naraina for the enquiry of xcent in lieu of exchanhe of my old vehicle on 24th june
                                Â
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                                  Santosh nayaka
                                  from Mulki, Karnataka
                                  Aug 31, 2018
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                                  Address: Bellary, Karnataka, 91

                                  1.4 diesel engine base model Crete 2018
                                  Purchase date--aug13/2018

                                  4 days After purchase tha car, rat bite the wrie above the engine due to this AC is not working at all and pick-up problem.wire cut will be the 5 to 6 cm
                                  After show to in the showroom they told me to change entire wrie kit in the car. it will be cast ₹60000 to 70000 rs
                                  I told him just change fuse and wrie, he told me to can't
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                                    Abhijeet Kibile
                                    from Morjim, Goa
                                    Aug 30, 2018
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                                    Address: Kolhapur, Maharashtra, 416114
                                    Website: No

                                    Sir we have purchased new i20 asta so we request them to discount the price & give accessories give to me but he said no discount and no more accessories& other distubiter give additional discount & ful asseseries plz do needful complete about mai hundai kolhapur plz give the street action for them and i will request give the accessories plz give the my money back or extra accessories do the strict action for them do needful
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                                      sachin prasad 136
                                      from Valapattanam, Kerala
                                      Aug 30, 2018
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                                      Address: Thrissur, Kerala

                                      Dear sir ;
                                      My name is Sachin Prasad I am using a Hyundai eon (KL 46 K 4189 ). I am a kind of a person who believe that company service is the best and proper way to maintain my car, if you look in to my service record its crystal clear that i am a genuine customer of your company . but recently on my last service (insurance claim, 2 weeks in MCP Hyundai left side body painting work ) my battery has been replaced with old used one . I would also like to mention that, i was not the one to pick up my car from MCP as i was out of station . After the shocking discovery on (19/AUG/2018), unfortunately i was delayed to forward the complaint due to flood in Kerala, but made my complaint against this to the service manager on (24/AUG/2018). From the side of hyundai representative they are behaving so sloppy and they are not willing to even show me the cctv footage to conform my doubt till today (30/AUG2018) .
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