Hyundai Motor India Complaints & Reviews

This is to inform you that I Suprotik Dinda would like to lodge a complaint against the scratches that has been made in my car Eon era+ (vehicle number WB 26S9254).I had taken my car to the showroom(mohan motors) and they had kept my car for 3days in the showroom.After 3days the showroom people called me up and told me that there will be no claim against the scratches and they also told me that only accidental cases can be claimed.The showroom people told me not to do insurance from Bajaj Alliance and they told me to do insurance from HDFC and other insurance company apart from Bajaj Alliance, but when I had purchased my car 2yrs back mohan motors had only made my insurance in Bajaj Alliance.I had full expectations that I would get help from HUNDAI but I did not get any help so whatever I had thought about HUNDAI is all gone down and had not expected this from a reputed company(HUNDAI).

Hi this is sabari from chennai I left my car service in ambattur branch on 7th April I got my car on 15 th night 8.30 car was not at all washed And advisor said last minute delivery so we did not do wash and all .i dnt why this happing in Hyundai .they sayin spares not yet arrived so wait for the delivery and .car head light was not fixed properly and my bill was around 7000 .but service of my car was very very bad .again Hyundai will ask to pay more money why I should pay for I need urgent quick call back.and I only was keep on asking for the update on the status none called me on this for my car update .its too bad service on my car done in in Hyundai service center ambattur .i need to raise a complaint on the service center

Sabari
[protected]

I got my Verna car serviced on 22nd March from KLG. The damaged AC of my car as it was working fine before service. It happened second time they shown carelessness during service and didn't check it properly. They called me twice during previous service as well after my complaint. Why don’t they execute the checklist properly before handing over the car to customer? I never get any complaint from Maruti Suzuki for my Swift car but it happens quite often with Hyundai guys.

I am fed up with the way you guys work. Either you guys don’t care about the customers or have any other problem.

Dear Sir,

I'm buying a Hyundai Creta from Ritu Hyundai showroom Kalyan.
In the estimated cost of the Car thay had included 63000 thousand of Car insurance, for which they are telling it is compulsary to buy the insurance from them.
I had compared the Car insurance on policy bazaar, wherein i came to know that Ritu Hyundai showroom peoples are taking almost 35% extra money for the same Car insurance.
Also ihad confirmed with 3-4 insurance bankers and also with the officer of Policy bazaar. They told me it is not compulsory to buy Car insurance from the same Showroom.

So i kindly request you to take immediate action on this. Or else i will file a complaint in consumer court against this Issue..


Regards,
Gaurav Patil
[protected]

We have complaint against kosmo hundai jalandhar they miss guide about the price and tell me free insurance scheme due to december.
But during billing they also charged insurance of car and taken more amount than quotation. They give two bill having different amount.I am totaly unhappy with their service. Billed are atteched. I want refund the amount of indurance of car.Due to free insurance we buy that old model 2015.Other then we buy latest 2016 model in new year.

Dear Sir I Purchased two xcent cars in june 2015 from khanna Hyundai swaroop nagar Kanpur. took the delivery from khanna Unnao showroom. I purchased xcent S Option model which is alloy wheel model but the fifth wheel is not alloy its only a normal ordinary wheel. Why ? Kindly let me know why fifth wheel is not a alloy wheel. One car was purchsed in the name of Santosh Kumar Bajpai and other was in the name of Rajeev Bajpai...

I bought creta sx-o crdi in December 2015
Since beginning it had the problem of not starting up after one day of non running. Called assistance for jump start 5-6 times. Had been in service station for 2-3 days on multiple occasions(5 times). Battery replaced twice. Service team not able to diagnose the problem. Again vehicle was towed on 28th March 2016 and still in service station for last 15 days. Now it seems it has defective smart lock module which is not received by them yet from Hyundai.
I just want to know what is the use of buying a vehicle for around 16 lakhs when there is no proper quality check. And my new vehicle has to be ripped apart.
Company should replace the vehicle as it has been a pain for me since I bought it.

I have done my elite car 2nd service one month back. I am not at all happy. There was a problem in suspension- some sound was coming. After service manager told that the bush is not available, i have tighten it. Bush will after one week and if problem persists to inform. But the sound is still present, so called him and he told still bush is not available.
Wheel alignment was not done as it is not available there.
Even wheel rotation was also not done. If you people are not doing it in service centre, what free service you are doing. And even, no information was not passed.
Its very strange.
I am not happy with your service.

HI,
My name is shaik nazeer pasha, and my car number: KA03MX4822. i recently bought Hyundai xcent petrol topend model. Finally i realize that i did very big mistake that i bought car from ADVAITH HYUNDAI, bannergatta branch.
car delaers: shaik khaleed and deepak was in touch with me and they sold car to me.
Mistakes done from their end:
1) In insurance papers car model mistakes.
2) on smart card again car model mistakes
3) you people updated wrong delivery date in your GMS system.
when i gave my car for 1st service at trident Hyundai service center koramangala, they were not accepting, because delivery date was updated wrongly.
i truly truly disappointed the services with Advaith hyundai. Noncense.
i suggest my relatives and friends not to buy car ADVAITH.
Am gonna escalate to Hyundai company as well.

Thanks for your worst services.
Regards,
Nazeer pasha.

I have purchased new car (Grand i10 asta 1.2) on[protected] from "goyal automotive private limited" gt road ludhiana punjab. At the time of delivery they give me 2 smart keys but after that i found that 1 key is not working. I complaint about it to the dealer & at hyundai customer care centre. They registered my complaint through service request id[protected] & after that goyal automotive calls me & told me to tell my problem at nearest hyundai service centre. After that i visited gkp hyundai saturn vehicles pvt ltd patiala. They checked my car then serviced my car but they are not able to solve my smart key problem. So it's my humble request from you to solve my problem as soon as possible.

I was looking to buy a Car and Contacted Rudra Hyundai (Asansol) for this purpose the sales man along with the senior staff came and promised that the car will be delivered to us within 2 days time.laterwhen they came to take the down payment they informed us that it may take more days for the registration to this we said we want the car in 2 days or else we are not buying the sales person and the senior said that they will talk to the seniors in the showroom and will let us know and took the money and without informing us they deposited the amount.later they called us and said u can use the car but u have to sign a bond which states that the company will not be liable if the car is caught by police which we did not agree to as this was not told to us before payment it was only said that we will get the car in 2 days. When we are asking for the money they are saying that we have to give a letter that we want to cancel the car which will eventually mean that we are not ready for the purchase and thy will deduct the cancellation amount.

I have given u the complain regarding this defect n also u have mailed me back on 25 March 2016. As you have said that the company person will contact us, but till now no one has called us n had a contact with us
Also many times we have called the dealer Mai Hyundai Sangli and asked them about the complain we have launched you but they are saying that they have not received any complaint reguarding this from you or company. Also the dealer is saying that they dont have the replacement product with them n they have ordered that to the company but they have not received yet and we are waitng here from about 4 months.
I am very much disappointed by your this service, and I think you and the company dont care for your customer.
so you look into this matter at earliest and inform us and also the dealer in sangli and make the customer satisfied.
As the company says that they value their customers and commit to do so.
Waiting for your reply at earliest

Purchased grand i10 during June 2015 from ck Hyundai Mizoram, my vehicle is gently operated within city areas only, no shock and no mis-handling.After 6 months ie.December, the engine oil decreased upto a minimum level, no engine oil leakage found below the engine chamber and no oil drops found in the garage.I was told that the problems seems to be manufacturing defect when I contact servicing centre.If such things happened within a short period of time, can the company replace the vehicle or the whole engine by new one?

I bought my i.20 on 19th july, 2014 from klg-chandigarh and just after one month i have started facing problems related to air conditioning. Then i came to know that they given me car without the ac gas. Since then i am facing problem related to ac cooling. This is the 5th time i am again facing the same problem. Is this the way you people do maintainence of the cars or provide a defective cars. I am now frustrated with my car.
Regards,

Navdeep
[protected]

My voyge of inconvinience with hyundi.


I have purchased a hyundai grand & since then over 1 year the following have happened & been experienced.


Wrong name on sales certificate, retail invoice, insurance.
I have purchased my vehical from akash hyundai located at lanka in the state of assam and since then i have never been able to relish the hyundai's fuss free ownership experience. Upon...

Date: 29.03.16


To
The general manager,
Hyundai india ltd.,
Patparganj industrial area,
New delhi


From: karan singh kandari
C- 35, west vinod nagar
Gali no. - 6, delhi -110092


Subject: - delivery of faulty eon magna+ car regn. No.-dl-8c-ak-7061
(Vin no.-mala351alfm371490)


Dear sir,

This is to inform that, i had purchased your company make eon magna+ car which vin no.-mala351alfm371490 from your authorized dealer m/s samta hyundai, g.T. Karnal road, dated 11.04.2015.

Right from the date of purchase of this vehicle a starting trouble occurred time to time and after running of 4326 kms. I have shown the same to your authorized service centre m/s. Sunrise autoworkd pvt. Ltd. On 07.11.2015, they kept the vehicle till 16.11.2015 (10 days) and handover to me with a assurance that the fault is removed. But again the same problem occurred and i took the vehicle to service centre on 23.11.2015. They kept the vehicle with them till 26.11.2015 (04 days) and assured me that the problem is removed.

After that the problem occurred and i took the vehicle to service centre on 13.12.2015 and again they kept the vehicle till 19.12.2015 (07 days). The problem not removed and again i took the vehicle on 27.02.2016 in service centre and they returned back the same on 14.03.2016 (17 days). Again on 16.03.2016 the problem occurred and service centre kept vehicle up to 19.03.2016 (04 days) and again the same problem occurred on 25.03.2016 as on date the vehicle is still in service centre.

Now it is clear to me that a faulty car which have a manufacturing defect was handed over to me initially and the problem is incurable. You are requested to immediately provide to me the new car in lieu of the same. Further i have to inform you that during breakdown of this vehicle i have incurred expenditure of rs. 1, 40, 000/- on hiring of car for our day to day routine work.

You are requested to immediately replace the vehicle and release the expenditure occurred by me on this account.

Your immediate action is required on this account. Please note that you are liable to pay rs. 2, 500/- per day (Approx. For 50 -60 days) on account of hiring charges till the new vehicle provided to me which is over and above the expenses already claimed above.


Thanking you


Karan singh kandari

Cc : m.D. & ceo (Mr. Y.K. Koo) – for information & necessary action pls.
M/s samta hyundai
M/s. Sunrise autoworkd pvt. Ltd.

I bought a grand i 10(chassis no368488) on 4th march from shiel hyundai mathura. They told me that i will get the RC by 10th march but till now i havnt got the RC. They were promising me daily for the RC but now they are not picking up my call and manager is talk to sales person and salesperson is asking me to talk to manager They are not giving me anuy reply.

Today I visted novelty hyundai showroom in PATHANKOT punjab to buy a new hyundai creta. But there sales person behaviour and attitude towards sales or customer is not so good. As he said that if you buy a new hyundai creta with full payment you have to give Rupess 25000 extra(excluding car amount, r c, insurane ) and when I said for what purpose I have to pay this amount he said if you donot pay extra 25000 we will not deliver you car.
I think this is a kind of blackmailing to force a customer to pay extra which is of no use .
And with this thing I dropped a idea to buy any hyundai creta top model as there service towards customer is not good

Date: 29th March 2016

Respected Sir,

This is to bring in your notice that we had made a booking for Hyundai Creta Model number CRDI SX 1.6 A/T from our nearest dealer Pramukh Car Riders Limited located at Prabhadevi, Mumbai 400025

Booking Details are as follows: (Refer Attachment)
Date: 14th October 2015
Amount Paid: Rs.50, 000/-
Cheque Number: 017322
Bank: Axis Bank
Receipt Number: 3204

We are dealing with Mrs Netra Parab, designated as Asst General Manager. As per the trail mail, we are continuously following up with her regarding the Car Delivery date, but she kept saying that the car will be delivered to us by the end of April 2016.

Just recently on the 23rd of March 2016 we got a mail from Pramukh Hyundai saying that “There is an overwhelming response from the customers so the allocation of the same from Hyundai is limited. However, we shall keep you posted if we can get the allocation of the requirement of your car within another 3 months”. This means that to purchase a vehicle from your end I need to wait for 9 months which is not at all acceptable.

Also as per by Mrs Netra Parab, we have to purchase the insurance from your Hyundai dealer as it is said to be mandatory. Due to this arrogant behaviour of hers, I contacted your Hyundai toll free number and the customer care department explained me that it is not at all mandatory to purchase the insurance (Complaint number is[protected] from Hyundai.

Therefore, I kindly request you to look into this matter and help us in getting this issue resolved as it’s been more than 5 months, since we booked our car.

This entire incidence has been handled unprofessionally by Pramukh Hyundai. This certainly affects the brand of Hyundai. We may not consider buying the said car or any other car from Hyundai in future.
I hope you value your customer and insure to deliver the expectation from the brand like yours.

Kindly acknowledge this mail.

Regards,
Savio Thomas,
On behalf of Ms Anshu Agarwal
Office: +[protected]

Dear Sir/Madam,

I own Hyundai Accent car 2005 model. On regular basis I give my vehicle to Advaith Hyundai Service Center, I met with an accident on 10/Dec/2015 and dropped my car to Advaith Hyundai Service center in outer ring road, BANGALORE on 12/Dec/2015. The service center didn't provide me the car on time it was delivered on 29/Dec/2015. Without proper repair. There was noise in front right side near the engine. When I repeatedly went to check up they did not fix the problem asking me to bring the vehicle at time of service it will be fixed. In March 2016. I left my car for service and informed about previous problems. Even after they have not fixed the problem and delivered the car, asking me to get it next time. This is the worst experience I ever had. Request you to please look into this issue. This makes me to decide never ever go for Hyundai cars.

Regards,
Nandakumar
nandakumar.[protected]@gmail.com