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Hyundai Motor India Complaints & Reviews

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Hyundai Motor India reviews & complaints page 236

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R
Rishambrar
from Mumbai, Maharashtra
Apr 25, 2016
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Address: Sri Ganganagar, Rajasthan, 335001

Hii, am Mandeep brar from sriganganagar & i have hyundai elantra 2015 model, on 6 th april, i went to hyundai service center at sriganganagar for service of my car pb 30 n 8080, i reached there about 10.45 am n i was told tht it will talk maximum 3 hours for service of my car, I waited in visitors lounge, for first one hour no one attended the car then I requested them that i hav to go someplace plz do it fast, they started the work but it was very slow n meanwhile they were attending other cars .intially i have to stand by my car to get my work done n came out of service center at 4.30 pm N tht also without any vaccum n all from inside the car, they told me it would take half n hour more if i want to get my car cleaned from inside . Thts very bad system i took about 6 hours to service my car n half the time i was standing by my car . If company claims in good service then they should prevent such kind of harassment to customers. There is no system at all n they should inform the customers in advance that it will took time..rigth now its very bad n i think people should avoid such kind of bad service, if someone is really going into this can check the cctv cameras n can see how things work their n can see customers have to stand 3 hours by there car to get the work done . I hope someone will look into this.
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    navinkumar1977
    from Dhanbad, Jharkhand
    Apr 24, 2016
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    Address: Dehradun, Uttarakhand, 248001

    I purchased hyundai eon era + on 25th december, 2015 from the dealer b m hyundai, dehradun. The sales executive informed me that era+ have manual central locking but that feature was not in my car. When i reported the dealer, they said that company deleted that feature without prior information to the dealer. How is it possible that hyundai motors does not update the dealers for alterations in the features of any variant of car?
    As a customer i want reasonable solution to the issue that dealer cheated on me by concealing the fact on the current feature of the car. This type of practices from dealer may affect the goodwill of hyundai.
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      GMH
      from Mysore, Karnataka
      Apr 24, 2016
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      Address: Mysore, Karnataka, 570026

      Worst experience with Advaith Hyundai Belwadi road Mysore pertaining to refund of booking amount on cancellation of Elite i20 booking reference no. 902405 dt. 03/02/2016 amount 20, 000 which has not been refunded till date as i write to you after running from pillar to post as well as registering complaint with hyundai complaint no. [protected]. Utterly annoyed by such unfair trade practise on part of Advaith Hyundai Belwadi road Mysore. Contemplating legal action and justice against unfair trade practices..
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        A
        Atul51908
        from Mumbai, Maharashtra
        Apr 24, 2016
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        Address: Ghaziabad, Uttar Pradesh, 201010

        This is to hereby in form that I have submitted my grand i10 for repairing on 6th april at MR hyundai, sahibabad.
        Its been 20 days and still all they are saying is "spare parts are not available".

        This is totally not acceptable, i have imp work which is impacting due to this delay.

        I can't understand how come spare parts can't be arranged in 20 days. Please take immediate action on this.

        Car number UP 14 CH7949.

        Thanks,
        Atul
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          R
          Ravi immaneni
          Apr 22, 2016
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          This dealer is a fraud, don't purchase from them.
          All fraudulent documents he will give, company database will not match with the documents.
          I don't know why hyundai is safeguarding this dealership.
          Since december, the day of my car purchase, they have given all fraudulent documents and still unable to provide proper document for extended warranty.
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            ajshpr
            from Lucknow, Uttar Pradesh
            Apr 21, 2016
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            Address: Lucknow, Uttar Pradesh, 226016
            Website: hyundai.com

            I have purchased verna 2015 model in month of june since last three services again n again i told about problem in wheel n bearing and breaks and noise from bushes. but everytime they say its been completed bt problem again the same. after second service i got a call from hyundai customer care i lodged all details bt my problem is still the same. i want to know what kind of service hyundai is providing since i am using hyundai vehicle last 12 years n this is my 9th vehicle. is this support system and service hyundai provides very shamefull. since continous calls and complaints i am getting nothing out of it. and after 60000 km hyundai people will say that its out of warranty so it cant be covered. i have also work n everytime its not possible for me to take my vehicle standing outside service centre.i am really pissed.
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              P
              Prabhat82
              Apr 19, 2016
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              Address: 250615

              Sir i visit m r hyundai gzb today with my santro car dl 7cp 1261 for check wheel balance but engineer tell me your tyre is damaged . When i back to home then a supervisor mr sandeep kumar misbehave with me because no work no payment.But i paid 120rs bill without work . Sir i m hyundai regular customer but mr sandeep kumar misbehave with me very very bad sir
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                R
                rajes51
                from Bhimunipatnam, Andhra Pradesh
                Apr 19, 2016
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                Address: 500062
                Website: hyundai.com

                I had paid advance of rs. 5000 to m/s kun united for booking grand i10 from hyundai on 7th october, 2015. Staff at kun ecil branch had made me sign on a order booking form of hyundai motors. They just asked me to sign on the form and said that they will fill up the details themselves, without giving me any opportunity to even look at the terms. The entire form has been filled by them. They collected rs. 5000 from me and did not even give me a receipt for the amount. I had submitted to them all the finance related documents for the loan approval, which they had assured me that will be approved. But after a week, they come back to me and say that the loan is not approved for the desired amount.

                I was left with no option but to cancel my booking. When i asked them for the refund of my amount, they come out with the terms and conditions of hyundai motors, wherein it is mentioned that the cancellation charges of rs. 3000/- will apply. Neither they had mentioned this during the booking nor had they allowed me to go through the terms and conditions of the booking form. Their sale representative has also accepted that he has not updated us regarding the cancellation charges. I have the recorded conversation on the same. When i discussed with them regarding the cancellation charges, their team leader has behaved in a rude manner. I have recrded this conversation too.

                I have also observed that the booking form is on hyundai motors name, while the payment they received is on kun united.

                I wish to submit this letter to the press along with the recordings. Please suggest how i could take this further.

                Rajesh bhardwaj
                Mobile: +91 [protected]
                Email: [protected]@gmail.com
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                  D
                  Dharmendra Kumar Sagar
                  from Hapur, Uttar Pradesh
                  Apr 19, 2016
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                  Address: Mathura, Uttar Pradesh, 281403

                  This is dharmendra kumar asst manager of syndicate bank.My new vehicle up 85 as 1512 purchase in january 15.Prob in vehicle automatic off on driving time non a /c .Any loading driving timing.But no shot out my prob in shiel hyundai.And no right customer talking language.So plz solve my complaint with shiel hyundai mathura on vehicle prob.

                  Dharmendra kumar
                  Asst manager of syndicate bank
                  Cont no [protected] & [protected]
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                    D
                    dindarintu
                    from Mumbai, Maharashtra
                    Apr 18, 2016
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                    Address: 700101
                    Website: hundai assurance

                    This is to inform you that I Suprotik Dinda would like to lodge a complaint against the scratches that has been made in my car Eon era+ (vehicle number WB 26S9254).I had taken my car to the showroom(mohan motors) and they had kept my car for 3days in the showroom.After 3days the showroom people called me up and told me that there will be no claim against the scratches and they also told me that only accidental cases can be claimed.The showroom people told me not to do insurance from Bajaj Alliance and they told me to do insurance from HDFC and other insurance company apart from Bajaj Alliance, but when I had purchased my car 2yrs back mohan motors had only made my insurance in Bajaj Alliance.I had full expectations that I would get help from HUNDAI but I did not get any help so whatever I had thought about HUNDAI is all gone down and had not expected this from a reputed company(HUNDAI).
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                      Sabu2410
                      from Puducherry, Puducherry
                      Apr 17, 2016
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                      Address: 600037
                      Website: Nil

                      Hi this is sabari from chennai I left my car service in ambattur branch on 7th April I got my car on 15 th night 8.30 car was not at all washed And advisor said last minute delivery so we did not do wash and all .i dnt why this happing in Hyundai .they sayin spares not yet arrived so wait for the delivery and .car head light was not fixed properly and my bill was around 7000 .but service of my car was very very bad .again Hyundai will ask to pay more money why I should pay for I need urgent quick call back.and I only was keep on asking for the update on the status none called me on this for my car update .its too bad service on my car done in in Hyundai service center ambattur .i need to raise a complaint on the service center

                      Sabari
                      [protected]
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                        gurudhillon79
                        Apr 17, 2016
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                        Address: Chandigarh, Punjab, 160002

                        I got my Verna car serviced on 22nd March from KLG. The damaged AC of my car as it was working fine before service. It happened second time they shown carelessness during service and didn't check it properly. They called me twice during previous service as well after my complaint. Why don’t they execute the checklist properly before handing over the car to customer? I never get any complaint from Maruti Suzuki for my Swift car but it happens quite often with Hyundai guys.

                        I am fed up with the way you guys work. Either you guys don’t care about the customers or have any other problem.
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                          gaurav_patil03
                          from Mumbai, Maharashtra
                          Apr 16, 2016
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                          Address: Thane, Maharashtra, 421301
                          Website: www.consumercomplaints.in

                          Dear Sir,

                          I'm buying a Hyundai Creta from Ritu Hyundai showroom Kalyan.
                          In the estimated cost of the Car thay had included 63000 thousand of Car insurance, for which they are telling it is compulsary to buy the insurance from them.
                          I had compared the Car insurance on policy bazaar, wherein i came to know that Ritu Hyundai showroom peoples are taking almost 35% extra money for the same Car insurance.
                          Also ihad confirmed with 3-4 insurance bankers and also with the officer of Policy bazaar. They told me it is not compulsory to buy Car insurance from the same Showroom.

                          So i kindly request you to take immediate action on this. Or else i will file a complaint in consumer court against this Issue..


                          Regards,
                          Gaurav Patil
                          [protected]
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                            1
                            1200
                            from Mohali, Punjab
                            Apr 18, 2016
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                            Address: Jalandhar, Punjab, 144001

                            We have complaint against kosmo hundai jalandhar they miss guide about the price and tell me free insurance scheme due to december.
                            But during billing they also charged insurance of car and taken more amount than quotation. They give two bill having different amount.I am totaly unhappy with their service. Billed are atteched. I want refund the amount of indurance of car.Due to free insurance we buy that old model 2015.Other then we buy latest 2016 model in new year.
                            I am not satisfied

                            Hyundai Motor India — Regarding faulty car

                            Regarding faulty car and defective devices
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                              tukun bajpai
                              from Jaipur, Rajasthan
                              Apr 14, 2016
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                              Dear Sir I Purchased two xcent cars in june 2015 from khanna Hyundai swaroop nagar Kanpur. took the delivery from khanna Unnao showroom. I purchased xcent S Option model which is alloy wheel model but the fifth wheel is not alloy its only a normal ordinary wheel. Why ? Kindly let me know why fifth wheel is not a alloy wheel. One car was purchsed in the name of Santosh Kumar Bajpai and other was in the name of Rajeev Bajpai...
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                                neeraj kumar teotia
                                from Noida, Uttar Pradesh
                                Apr 12, 2016
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                                Address: 201005
                                Website: www.hyundai.com/in/en/Main

                                I bought creta sx-o crdi in December 2015
                                Since beginning it had the problem of not starting up after one day of non running. Called assistance for jump start 5-6 times. Had been in service station for 2-3 days on multiple occasions(5 times). Battery replaced twice. Service team not able to diagnose the problem. Again vehicle was towed on 28th March 2016 and still in service station for last 15 days. Now it seems it has defective smart lock module which is not received by them yet from Hyundai.
                                I just want to know what is the use of buying a vehicle for around 16 lakhs when there is no proper quality check. And my new vehicle has to be ripped apart.
                                Company should replace the vehicle as it has been a pain for me since I bought it.
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                                  Subhash1234
                                  from Idukki, Kerala
                                  Apr 9, 2016
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                                  Address: Wayanad, Kerala, 673121
                                  Website: Hyundai

                                  I have done my elite car 2nd service one month back. I am not at all happy. There was a problem in suspension- some sound was coming. After service manager told that the bush is not available, i have tighten it. Bush will after one week and if problem persists to inform. But the sound is still present, so called him and he told still bush is not available.
                                  Wheel alignment was not done as it is not available there.
                                  Even wheel rotation was also not done. If you people are not doing it in service centre, what free service you are doing. And even, no information was not passed.
                                  Its very strange.
                                  I am not happy with your service.
                                  Respected sir. My car number is GJ 36 B 1292 i20 . Sir my car in 3 time problem .problem is down pick up .and 3 time car is jurk problem .your deler work quality is not good work . 3 time problem but not sovl my car problem . Your morbi hundai car deler is not good work .not solve my car problem
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                                    Nazeerpasha Shaik
                                    from Bengaluru, Karnataka
                                    Apr 9, 2016
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                                    Address: Bangalore, Karnataka, 560075
                                    Website: www.advaithhyundai.com

                                    HI,
                                    My name is shaik nazeer pasha, and my car number: KA03MX4822. i recently bought Hyundai xcent petrol topend model. Finally i realize that i did very big mistake that i bought car from ADVAITH HYUNDAI, bannergatta branch.
                                    car delaers: shaik khaleed and deepak was in touch with me and they sold car to me.
                                    Mistakes done from their end:
                                    1) In insurance papers car model mistakes.
                                    2) on smart card again car model mistakes
                                    3) you people updated wrong delivery date in your GMS system.
                                    when i gave my car for 1st service at trident Hyundai service center koramangala, they were not accepting, because delivery date was updated wrongly.
                                    i truly truly disappointed the services with Advaith hyundai. Noncense.
                                    i suggest my relatives and friends not to buy car ADVAITH.
                                    Am gonna escalate to Hyundai company as well.

                                    Thanks for your worst services.
                                    Regards,
                                    Nazeer pasha.
                                    Worst services ADVAITH hyundai, Banerrgatta branch, BANGALORE, KARNATAKA
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                                      parminderbali
                                      from Basti, Uttar Pradesh
                                      Apr 8, 2016
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                                      Address: 147001
                                      Website: www.hyundai.com/in/en/Main/index.html

                                      I have purchased new car (Grand i10 asta 1.2) on[protected] from "goyal automotive private limited" gt road ludhiana punjab. At the time of delivery they give me 2 smart keys but after that i found that 1 key is not working. I complaint about it to the dealer & at hyundai customer care centre. They registered my complaint through service request id[protected] & after that goyal automotive calls me & told me to tell my problem at nearest hyundai service centre. After that i visited gkp hyundai saturn vehicles pvt ltd patiala. They checked my car then serviced my car but they are not able to solve my smart key problem. So it's my humble request from you to solve my problem as soon as possible.
                                      After more than a month of R&D and almost 3 and half weeks of talks with your sales representatatives at Kothari Hyundai, Tilak Road, Pune, I finally booked a Hyundai Xcent VTVT SX 1.2 'Black' HYP NYD By R.No. 49 MFG 2016 on 08th of April 2016. Earlier while in the talk with the sales person, i enquired about the colors available. I wanted a black colored car and the sales person assured me that i shall get one. Again within 2 days, when a colleague mentioned that Hyundai Xcent does not have a black color, I personally called the representative and asked her and her senior to confirm from the company about the availability of color and delivery time. Withing 15 min. they got back to me saying the color black is available, however they will have to place an order as it is not available in their own go down. Hence the delivery may take 2 weeks instead of 5 to 6 days (which is normal).
                                      Today after 7 days, the senior representative calls me and tells me that Hyundai has stopped production of Black xcent since long time and i can choose any other color if i want. I was obviously upset. And when pointed out as to why they made the booking and started the loan procedure if the said car was not available in the first place? The person said, " I apologize. It was my staff's fault and they did not know". However refused to co- operate otherwise. I need an explaination as well as compensation for all the mental agony i went through. The people at Kothari Hyundai must pay for their incompeteance. Taking this opportunity to also point out the most rude and i dont care attitude of the staff at Kothari Hyndai, which not only us but many others I know have experienced. I hope i get some justice. attaching the receipt of my car booking.
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                                        harsh.kedia
                                        from Ranaghat, West Bengal
                                        Apr 7, 2016
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                                        Address: Burdwan, West Bengal, 713301

                                        I was looking to buy a Car and Contacted Rudra Hyundai (Asansol) for this purpose the sales man along with the senior staff came and promised that the car will be delivered to us within 2 days time.laterwhen they came to take the down payment they informed us that it may take more days for the registration to this we said we want the car in 2 days or else we are not buying the sales person and the senior said that they will talk to the seniors in the showroom and will let us know and took the money and without informing us they deposited the amount.later they called us and said u can use the car but u have to sign a bond which states that the company will not be liable if the car is caught by police which we did not agree to as this was not told to us before payment it was only said that we will get the car in 2 days. When we are asking for the money they are saying that we have to give a letter that we want to cancel the car which will eventually mean that we are not ready for the purchase and thy will deduct the cancellation amount.
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