Hyundai Motor India Complaints & Reviews

Dear sir,

My name is rushikesh shinde. My car mh20 cs 5990 is admited in dhoot showroom (Adalat road, aurangabad, magarashtra) for accident reapir under insurance policy on dated 20 march 2016. But still now no work done on my car. Everytime service man your car ready in15 day and your car's part coming from chennai.

I tired for everytime when go in showroom. This is my life's worst experince that hyundai give such bull service. No managment on this dhoot motor (Hyumdai show room) show room.

I belive that you take some strick action on this case.

If no action taken then i go with another way of cunsumer forum. Because i really tired... Please take some action...

I had submitted my vehicle for insurance claim on 03-may-2016 morning 10a. M.In hyundai (Address : 255 udyog vihar, phase-iv, shyam chowk, nh-8, gurugram gurugram haryana, india pin – 122001, state : haryana, city : gurugram, pin code : 122001, make : hyundai, type : private).

From hyundai it was mr. Mukesh singh who had created the repair order.
There was no survey got done till 2 days and on third day 05-may-2016 mr. Mukesh had called me and updated that survey got done today but the surveyor mr. Rohit sharma (Hdfc ergo surveyor) had approved only half insurance claim and asked me to have a discussion with rohit sharma to get it approved. When i called to mr. Rohit sharma, i had asked him the reason of not approving the full claim while my motor insurance policy is a zero depth policy and requested him to approve the same on which he commented that's it's irda rules that we can't approve your full insurance claim doesn't matter whether your policy is zero depth policy or not.

Then i called to mr. Mukesh singh (Hyundai) and updated him the same and conveyed him that i am going to do the complaint against mr. Rohit sharma, upon which he asked me to call rohit sharma once again and ask him to approve the same in second claim. When i called mr. Rohit sharma again, he said he will check with his manager and will update me by end of the day. When mr. Rohit sharma had not called me till 06pm, i tried to call him but he was keep cancelling my call and same behaviour of mr. Mukesh singh. Next day friday morning 06-may-2016 mr. Rohit sharma had called me and told me that his manager had told him that they will approved the remaining insurance claim in next accidental claim.

As per the facts and conversation, it's completely clear that mr. Mukesh singh and the surveyor mr. Rohit sharma both were involved in not approving my complete claim for their benefit. As every time mr. Rohit sharma was repeating the same words of mr. Mukesh singh so it's 100% sure that for their benefit, they don't want me to know that full claim has been approved but due to raising my concern with managing director looks like mr. Rohit sharma had changed the document and not approved my full claim. Might be possible he had already approved but they are not sharing any document with me to reveal the secret. That shows, there is some benefit included between hyundai and hdfc ergo to earn money and lets suffer the customer.

Then i raised the concern with hdfc senior management interaction id md[protected]rm, md and hdfc ergo grievance cell in 05-may-2016 night whose service id=[protected] and as per their update they asked me the time till 2 working days to get the second survey done.

I had visited at safdarganj hyundai, gurgaon, haryana office on sunday 08-may-2016 to get further update but i have found bad and rude behaviour of mr. Mukesh singh after raising the complaint with hdfc ergo. Which co-relates that there was some benefit of mr. Mukesh singh before my complaint which he loss and due to which he shown his rude and bad behaviour towards me rather than helping me with proper update.

Two working days got completed but neither hdfc nor hdfc ergo had come up with any resolution, even they neither completed the survey as they promised on friday 06-may-2016 morning nor updated me with any further updates. I am suffering financially as i am paying daily 1000rs. As conveyance charges to commute till my office due to no vehicle.

Dear sir

I am very upset from your authorised service center safdarjang, udyog vihar, gurgaon. They pick my hyundai grand i10 for second free service and return it with the scratches on the left side of driver including bumper. I show it on the spot to the driver and he agree with this. They took the car for repair. When i went there as called by supervisor then i saw that they again hit my car from the right side. It was the very bad experience for me.

Hyundai always says that customer should always get their car service from only authorized service center. How can one go after having such a bad experience.

Regards,
Shalesh alam
[protected]

Hyundai grand i10 - dl4cba 4859

Hi Team,
I bought a new I20 Hyundai car on April 2014 from V3 Hyundai, Chennai. At that time, 2 Executives Manimaran and Sridhar came to me and committed that they will offer me as Insurance waive, Corporate discounts and Extended warranty of 1 year ie 3rd year, floor mats, if i get a car. Hence I accepted the offers and bought a car. My Car registration number is TN85 2677.

Last month i received a mail stating that my 2 years of warranty is going to expire and informed me to go for 3rd year warranty. I was shocked and drop a mail to them, about the situation but no response for more than a week. I raised a complaint on them in Hyundai customer . After this, they sent a mail about the purchase amount copy. During the purchase time, they didn't provide the debit details receipt. I spoke to Manoj regarding this issue and he asked me to show the written statement from the executive who committed the offers. I don't think that each executive is giving the written statement to the customers on the offers. In case if they are following procedure means, they could have send me the written statement which they gave to me at that time. They totally ignoring my statement.
Its a common sense, that if they say to me during the time of purchase, I could have pay that time itself. 10k amount is not a big deal for me to when i spent for 8.3 lakhs car, Totally they disappointed me and am losing the trust in Hyundai. I need a proper investigation on this and I don't like to leave it as such by giving a wrong promise to the customers. It will spoil the name of Hyundai.


Thanks,
G.Rajesh

There is a problem of taking jerk while shifting of the gear no.1 to 2 and 2 to 3 . service people are unable to rectify it even they are not agreed to it and deal with us very badly . Now I feel like cheated ( Car is just three months old running km is only 5 K )

Company should replace the car and explain me why such problems come in my car, is it a manufacturing defect..

Manish Bansal
[protected]
[protected]@rediffmail.com

Dear sir

I am Abhishek mehta from banglore, I am facing clutch plate problem in i20 magna 2011 model ( purchase date 07/01/2012 ), as I am lone driving person and have 13 year driving experience of driving, before I was having santro . I found that above mentioned model is having faulty clutch plate, I have changed my car's first clutch plate at 35000 km and now my car has same problem at 60000 km .
Serviceman are asking to change. Why is that?

Please reply me as soon as possible, I m in great pressure as I cannot afford cost of same multiple time.

Thank you
Regards

Abhishek mehta
[protected]

Dear Sir/Ma'am,

I had booked on hyundai eon with Garve Motors- Waked Pune on 6th April'14 by paying cash advance of Rs.10, 000, immediately within 2 hrs. I had to cancel the booking and informed the dealer to not to go ahead with booking. On asking for the refund the dealer is claiming that the car was already allotted me within those 2hrs.and deducting 3000 cancellation charges for the same. The dealer didn't share the booking no.or the chasis no.nor did he shared the details which state that 3000 will be deducted for the cancellation.
It is highly unlikely that the dealer would have done the booking within those 2hrs.which was after business hours. While I do not mind paying the administrative charges, it is completely unfair to charge me the cancellation charges when the booking was not done in the first place. I want an evidence of booking and cancellation from hyundai if you want your dealer lay me the cancellation charges else I want full refund of money.

Request your intimation in this matter.
Shilpa Popli Sethi

Engine no: d3fafm380293
Chassis no: mala741dlfm128168g
Woner :manish kumar shukla

I face problem in clutch in my car and go to service centre for correction to
To your austin hyundai kolkata. They ask for payment of rs. 24000/- for correction of my problem but our car is under warranty period. They also suggest me to drive the car in this condition without doing any help. Our purchase period is upto six months & km is about 20000.In such case what
Will do. Hope you will help me as your earliest.

20th April 2016 i have given my I20 Magna for insurance claim as well brake maintenance in Austin Hyundai Kolkata (Patuli Branch). Though the insurance part was over within 5 days but the brake problem was resolved with new spares and car was delivered after 14 days on 3rd May. After recieving car i found my MAP MY INDIA GPS chip was missing with one soft toy and Antiskid Mat, well the later two dosent matter much but GPS was very expensive and i may have to pay 4000 Rs to get a duplicate.
The Austin Hyundai service centre said i didnt registered the GPS chip with them during servicing, but does a big organization like Austin Hyundai dont hold any valuables which may be left inside by chance.
Very bad service experience and i would recommend people not to do car servicing here.
Big 0 mark i ll give for the service done ... Thumbs down for you guys

Hello, my name is krishna solanki.my english nor well but i try to you understand my problem. I have Hyundai eon magna plus 2012 model.my vehicle no.MH04FF9224. My car in cut wire, crawl panel, ac filter flap, etc. I am go for repair at Mithila Hyundai at Miraroad mumbai Maharashtra. on the date of 04.06.2015 bill no.b[protected]. For repair this problem. When car is ready they pary my car at parking plot of mithila Hyundai. And when they call me your car is ready then i m go for pick my car at mithila service centre there is i check my car my car problem remain same, "means at there parking plot my Crowley penal, ac filter flap is eaten by rat" there fore mr.asif(i think branch manger) they said sir now we not stock of this part we are replace a part FOC(FREE OF COST), when the part is available we call you, pls take your car i call you. Than after that no call from them.i m 3 to 4 time visit there but still not available parts.10 to 15 time i call there but no availability of parts. Pls suggest me whats i do.your service centre in 1 years take time to available there part.this is worst service.pls call me [protected]

Hi I am Aashish Garg owner of XCENT Vehicle no. UP14FT2607,
Mr.Aakash Tyagi call me daily that come to dream hyundai ghaziabad, your papers are ready and after i reach he said i am sorry please come tomorrow.
this is running from 25 april. And i am having many more works to do and i am taking this action because i have to go office to gain income.


And One more thing they provide me a damaged car (left back window) .
They clicked a snapshot also but arguing now for making it working.

I have purchased a car from kundan motors, thermax chowk, pcmc in november 2014 and also fitted cng from showroom itself, since then i am facing many issues like;

1. Car jerking issue when starting car in morning and in the evening as well if i park car more than 8-10 hours.

2. Not a smooth driving due to continue jerk car is not stable and having imbalance, also stopping when slow down at speed breakers.

3. It's been more than 15 times i have serviced my car and personally and mentally i am really frustrated with the service.

4. While doing servicing my car front bumper been painted and no one informed me.

5. While servicing my petrol and cng been used and problem remain same, why should i always bare the cost and brake my routine to submit car for 2-3 days and been on trouble.

6. I am still driving my car without satisfaction and if any incident happen while i am driving a car, hyundai and dealer is solely responsible.

7. Every time hyundai corporate customer care calling and asking a feedback and same feedback i have given to 10 customer care executive. I have requested them to record my voice and listen if want a feedback.

Despite of all these i have co-operated but still problem remain same.

I don't want to submit my car for servicing anymore and want my money back or want a new car with compensation.

You can keep this car for your own r&d stuff.

Immobilizer light will not be illuminated and hence car will not start.
After doing off - remove key from barrel - reinsert procedure a few times, the light illuminates and cars starts successfully.

Car was sent to authorised service centre but they cannot identify faulty component/s.

It is a very well known manufacturing defect but hyundai has not issued any recall or even helped the out of warranty customers with a goodwill replacement.

Inspite of not getting response on my earlier mail. I Karanpreet who has purchased this I20 from KLG Hyundai-Chandigarh on19th july, 2014 is facing a air conditioning problem from the very first day and after my repeated complaints to them. I have not received the satisfactory service towards my complaint. And now filing a consumer complaint against the defective car given by you people to us. As this is the 5th time am facing the air conditioning problem in my car. I am also facing a allignment from but i was quite on that as there is also no such improvement on the same after the problem being conveyed it to the service adviser. This is just a harassment as am unable to go anywhere.

Regards,
Karanpreet
[protected]

Hello i had brought an hyundai neo elantra in feb 2014. The vehicle number is kl23h8585. The vehicle has run 40000 kms. On 2nd may while travelling to allepy, the car broke down on the way in quilon. The vehicle has been with popular hyundai for last three days. Elantra is covered under 4 years/100000km warranty. The customer care manager - manu (From the karamana branch) has called me and asked me to pay rs 20000 towards replacement of the entire clutch system in elantra. I have refused it and will be soon taking the popular hyundai dealer and hyundai to consumer court as all this should be covered under the 4 years/100000km warranty.Go

I have purchased a hyundai creta 1.6 sx x5b - batch: malc381ulfm059969 from dsc hyundai, nandanam, chennai - 35 vide invoice dated 26th feb 2016 and registered in rto north chennai vide registration no: tn 05 bd 0777.

While taking delivery itself we found and felt like the bonnet of the car looked like repainted. Since the delivery was given in shady room, we could not thought about it much and took delivery. But we found out that the bonnet was repainted and informed the service personnels in dsc hyundai for which they have promised to change the bonnet. Till date, nothing happened and we didnt know what to do but have no other option to go for consumer court for leagl help.

We have such a high regard about the company, we trusted so much that the company takes atmost care in delivering the products to his customers, let come what may. A lay man need not and may not know about everything in car while taking delivery. If something would have happened, since they are delivering another trust seed in another customers, they should have changed by their own to protect the name of the company.

Kindly do the needful to solve this issue. My contact no: ida gladys, mobile : [protected].

Dear sir,
Myself avinash singh from ujjain, i serviced my car mp09ca0794 from prince hyundai from 4 months ago, they had done engine work like filter changed, piston ring changed etc but still my car work is not complete, they charged me 12000 rs and when i complained for this they told me there is more work in engine worth of rs 20000, i know there is no any type of work before service.

i want complete car service, i am not liable for any type of charge regarding service.
please look into this matter asap.

Hii sir 
Meri compalain ye hai ki meri car mai se rear side awaz aa rahi hai tab maine company walo ko bola ki ku6 awaz aa rahi hai tab unho ne bataya ki seat problem hai unho ne bola ho jayega phir bhi solve nahii hua tabhiii 1st service thii tab se ye problem haii to us time koi na koi bahana bana dete the ki ye prob. hai ye prob. hai phir humne jab 20000 km pe paid service karvae tabhi unho ne bataya ki piche k 2 tyre ka prob. hai to maine pu6a kya ho sakta hai to company walo ne bola bridgestone wale se mil lo company tyre fault hai (manufacturing fault hai) esa bola to mai bridgestone walo k pass gya to unho ne bola menufacturing fault nahii hai wheel balanceing aur alignment karne mai koi fault hua hai to hyundai company walo ne bola in writing leke aao ki balaceing ka prob. hai mai in writing bhi leke aaya to unho ne bola ki thik hai muje 2 din dijiye mai aapko jo ho sakta hai wo mai manager se bat kar ke bata dunga to unka phn aaya 2 din bad to bola 30000 km ho chuke hai to company policy 30000 tak ki guarantee hoti hai to bola ki aapki car to 35000 km ho chuki hai to wo bol rhe ki ku6 nahi ho sakta tyre naye hi dalvane padenge aur ye kya bat hue naye dalwane padenge means abhi car ko liye 1 year hua hai aur isme hamari koi bhul hi nahi hai to ye tyre ka kharcha hum kese dede 2 years company warrenty deti hai to company badal ke dede tyre bas ye hi compaint hai plzz ise solve kre 


 in short - car mai se awaz aa rahi hai wo tyre ki wajah se aa rhi hai aur wrong alignment n wheel balanceing ki wajah se aa rhi hai koi menufacturing fault nahi hai tyre mai aur mai letter bhejta hu bridgestone wale ka ...aur mera kehna ye hai ki 1st service karvai thi tabse bol rha hu ki koi awaz aa rahi hai to 30000 bad kyun bola ki tyre prob. hai pehle bol sakte the na aur meri expectation ye hai ki muje company se tyre rear side ke 2 new tyre badalwane hai kyun ki isme humara koi fault nahi hai 

i request u ki ye compaint solve kar donge

owner name-mr. shaileshkumar s. patel
car name & num.-verna 4s & GJ 2 BP 7774
mob. num.-[protected]
Email id.[protected]@gmail.com

Hi, my name is vivek. I bought grand i10 sports from musafir hyundai siwan. At the time of booking they quote price 5, 70, 000 and i got the quotation. When i went to make the full pay and bring the car. They make the total bill of more than 6 lakhs saying that car price has been increased. And several times i tried to contact with mr. Sandeep ( i think he is owner of the agency), but his phone is getting switched off. I am really fed up with it, i have already paid 15, 000 extra, not i want my money back other wise i am going to file a case in consumer court. At the time of booking the car, i had given 15, 000 and lastly i gave 1 lakh by rtgs and rest 4, 70, 000 by sbi car loan.
So please look into matter.

I have taken your so called "24hours Roadside Assistance" membership and to my utmost disappointment. The road assistance is just another way for Hyundai to earn money.
The Road assistance program comes with the following benefits:

1)Break Down/Accident : Roadside repair or vehicle recovery in case of breakdown/road traffic accident.
2)Tire Related : Tire punctures-replacement of punctured tire with the spare tire.
3)Battery Related : Dead battery-jump start.
4)Key Related : Locked keys, lost keys or broken vehicle keys.
5)Fuel Related : Out of fuel, incorrect fuel or contaminated fuel

My car is not getting started since morning and it is parked in a residential parking slot. Your Call centre executive(Mr. Kushwahal) and even their seniors (Mr. Chirag) clearly refused to help me. Instead, Mr. Chirag disconnected the phone in the middle of a conversation. As per your team, the ROADSIDE ASSISTANCE Policy says that client has to move the vehicle to an open area where they can tow the car. As far as I can understand, Hyundai is only providing me Towing facilities. Why I have taken a roadside assistance program when I can hire a towing van (makes more sense) and get it delivered to your workshop.
Why am I not receiving the services that are mentioned by Hyundai on your website and also on the welcome note I received while signing up for the Roadside Assistance. (Key Feature- )Break Down/Accident : Roadside repair or vehicle recovery in case of breakdown/road traffic accident). I need assistance right now or refund my money in 24hours.

Car number- DL12CE 6172
Rajat Nagpal
[protected]