Hyundai Motor India Complaints & Reviews

I booked the car last in march 2015 and got the delivery in May..Its Hyundai I20 elite Magna..Its almost one year I havent received my car registration #.. I got a call from the dealer once that they have misplaced the file or something like that so I need to revisit the dealer for refiling it.. I received the call from the dealer after 6 months which was again very surprising.. How can the dealer can show this kind of professionalism.. I spoke to the lady in the customer service team and i informed her about filing the complaint to Hyundai..Revert I got was much amazing..Stating that you wont be getting any benefit out of it..they will ultimately route it to me and then again you will be in the fix as you have to face my music..I am really pissed with their behavior and the kind of trouble I am facing as I have been caught by the cops twice and was penalised for the same..I really need the solution and want the compensation for the inconvenience caused to me.
Dealers Name : Koncept Hyundai
Car Owner : Mudit Jain
Contact # : [protected]

Hi,

I bought my Hyundai EON on June 2012. It's been 3 & half years. Last Friday (22/02/2016) suddenly my car's EPS system stopped working. Since then I need to run my car in Manual steering mode, which is very hard to maneuver and tough in driving.

On showing that to Saini Hyundai workshop, Tangra, Kolkata, they reported that the power steering module is not working and I need to change that to get it working. No extended warranty was offered with EON car. But, what really surprises me as well as the workshop guys, that how can this part failed withing such short duration of the car's age.

I believe Hyundai should look into the matter of Electronic Power steering module as these is a faulty that they are using in EON cars.

Morning put the car in ok condition, evening start it. Suddenly steering starts rotating automatically two times and found EPS error, getting hard to steer. My car is just 15000 Km running in 3 year 3 months. Hyundai is selling defective products, just fooling people. Its a gross manufacturing defect and service center people cannot able to trace the problem with their electronic kit. They take it for servicing. I have to pay the paid service Rs. 3500, although car mileage and other conditions are good. After few hour they told me, you have to replace the EPS, which costs around 15-20K.
What to do??? what is the procedure to lodge a complain against Hyundai.. or how to get the work done...
J Mishra.

Dear Sir,

I used to be a proud owner of Hyundai I 10. However, now I'm a dissatisfied customer of Hyundai India due to my bad experience with one of its service center - D S Hyundai, Noida. I had sent my care for regular service and there was no problem at all with my car when I sent it to the workshop. However, when it came back from the workshop, I found it bulging smoke through its silencer. When I contacted the workshop, they started asking Rs 40000/- for repair of engine.
The point to be noted that there was no advisory from the supervisor who spoke to me during the service about any problem, nor the invoice that they provided me mentions any problem in my vehicle. However, now they are saying there is problem in the engine.
My contention is that there was no such a problem in my vehicle when I sent it to the service center, but suddenly problem arose after it came from the service centre. I fear they might have tampered with my vehicle in order to extort the money.
I gathered later that this is a standard practice with D S Hyundai.

Rajendra P Misra

Hello,

I had booked a Hyundai Creta on 28/10/2015. It’s almost 4 months.

I urgently need to know the status of the delivery. My husband’s birthday is on 22nd Feb & I need the car urgently to gift it to him. My booking form is attached for your reference. Anticipating a favorable action taken.

Warm Regards,
Pinky

I have booked CRETA on 24 SEP 2015
RCT15090215
CUSTOMER NO: YRA0178
No delivery of vehicle after 5.5 months against promise of delivery in 1-3 month.

I booked Creta Petrol variant from Advaith Hyundai Bangalore on 7th October 2015 with a commitment of 3 months for delivery. We are close to 5 months and no update from the dealer on delivery date. As per the white board in showroom petrol will take less time for delivery and Diesel will take more time. But when I visit the showroom I hear other way round saying we can delivery Diesel fast. How is it possible? I feel dealer is cheating customer by selling the cars with premium price. I hope company will look into this and help customer who are looking for delivery of the car.

I am giving my car for regular service but they said your car doesn't need service but your clutch is not working properly then i decided to change the clutch plate but when i get the car, clutch is not properly working and noise in silencer and silencer bolts are remove then they said we have to work for silencer then take bake the car and after that when they send the car silencer noise same then they said your silencer is totally failed but that time they charged me 11000 rs. after that they never call me back. about my complaint.after 2 month they ask me about payment.THIS IS hyundai motor dealer and service center procedure.my service center is shivalik hyundai ahmedabad.GUJARAT

I purchased my elite i20 on sept2015. But I m totally dissatisfied with this car. Suspension is not so good and what I said about mileage totally funny . it gives me of 8-9 km/hr. I am not comfortable to drive the car. So bad experience Hyundai totally disappointed. Plz buy only Maruti cars like baleno or swift. Hyundai gives only looks but handling and mileage is so poor as compare to Maruti Suzuki.

We have purchase Hyundai i10 Magna model (Grey Color) on 25th Dec 2015 and have opted for company fitted security and music system. Below are the engine and chassis number.
Engine No: G4hgfm911973
Chassis No: Malam51blfm654640
We would like to highlight you on the issue we are facing with respect to the car security system. Below are the concerns:
1) 1) No indication of open rear door on the dashboard.

If the rear door is open then the dashboard does not show the open door indication. This is a major safety concern for us as if the door is open and no indication appears on the dashboard can put the passenger life at risk.

2) 2) Door lock and unlock while engine start

If the engine is stop and restarted then the car door gets unlock for some time and then gets locks. This is a serious safety concern as there are chances of someone getting the stuff out of the car in small time while the car is stopped at the traffic signal.

I have also discussed the above concern with the technical team at service center and they confirm that it is a company defect.
I request your immediate attention on the above issue as it concern safety of passengers and support from company to rectify it on immediate basis.
Please note that I have to make alternate arrangement for my day to day travel within the city and the car is prone to safety risk and have incurred expense for alternate vehicle.

Sir munna ram patel maine oct month mai grand I10 magna 1.2 petrol book ki thi delivery 13/11/2015 ko no hai DL10CG5080 ye gadi hum se pahle kisi aur ko 3 mothe pahle biki thi jab mai service karane gya to pata chala gadi kisi aur ke nam par hai sir paise de new ka le jaye old ye dhokha hai

I purchased a new EON ERA fron Surjeet Hyundai, Bhopal on dated 17th Jan 2016.
I am not understanding what should I do?

No body is giving me proper answer about this from dealer side.

I have been penalized two time by police just because of not carrying RC because I did not receive registration No. on time .

I did not receive complete accessories which dealer has to provide me.

I got a call from [protected] on dated 8th Feb 2016 from some leady executive, she asked me that “ Sir have you receive all the accessories i.e.Doll, Temple, perfume, body cover, matting, Mud flap, Fabric Sheet cover but in fact I received only Mud flap, Doll ( Which could not be hanged for one days), Instead of temple - A Ganesha Murti, Matting, and I paid Rs. 350/- to your sales executive Mr. Junaid Khan other than this I did not receive any accessories.

I don’t know why they did not give another accessories?

If I talk about attitude & behavior of your sales executive Mr. Junaid Khan, is not appreciable. Before selling the car he was talking politely although he misguided me and does not provide appropriate information, but it was not to mind, which I understood after purchasing of car. Now he does not respond properly and talks rudely & says you can send mail any where.

Now if I talk about payment, detail is as per given below:-

Date Receipt No Amount Remarks
13.01.16 BKNG/300 5000 Booking Amount
17.01.16 485 123978 At the time of purchasing
17.01.16 486 4000 At the time of purchasing for 0 % Dep
20.01.16 495 250000 Rest Amount paid by SBI against loan
Total 382978 Amout which I have paid

So, I have paid Rs. 382978/-, in this total amount, insurance amount is not included because it was free but against this amount I received invoice vide Invoice No. H[protected] dated 17.01.16 only of Rs.349900/-.

Now I am asking about my rest amount of Rs. 33078/-, nobody is answering me????

If this is the attitude & response of a reputed Car Company, then who will believe .

Looking for a positive response from your side.

Regards,
Ajay Kulshrestha

Ar sir

I am venkatesh working in Toyota manufacturing as Engineer.I found welding major defect in i20 car the location of the defect is in front suspension where the very importand and risky part fitted that is Lower arm.
I found blow holes in entire welding and which may lead major impact to costemer.I am expecting fast response still am not moving to consumer complaint

4 माह पाहिले खरीदी hyundai creta1.6top model के चलती गाड़ी में tyre burst हुआ।दूसरे अन्य tyre में air bubble आई है ।break दो बार pedle करने पर लगता है।इसका average highway पर 16 km और city मे काफी कम आता है।compalaint करने पर कंपनी कहती है की गाड़ी of rode चलती है।कुछ दिनों पहिले ac pipe फट गया था तो कंपनी ने इसका repair charge 25500₹ लिया है।इस गाड़ी को खरीदकर हम परेशान हे।a

My i20 met an accident given to sukrith in madurai responsible to justin customer care manager and took delivery on October last week paid 2.75 lakhs for repairs works but still there is 6 complaints remains till the day I had complained and visited many times but there is no response from them no rectification.can you help me
Abraham Joseph

Hi,

I have booked am i20 CRDI in June 2015 and to get the delivery in july 23rd. They have cancelled the booking and didnt give the car. Now when i call them they said they dont have any booking with my name and no file found. i have paid Rs 10, 000 cash and Rs, 10, 000 by cheque when the executive came to my place to collect the documents. They did not give any receipt, the cheque got cleared on 30th June 2015 by MR Hyundai. The agent who came his number is not reachable, his name was Nishant Sirohi, Mob no - [protected] and [protected].

Hi All, My vehicle (Grand I10) got damaged in the recent flood hit in chennai on Dec 2015. I have requested Hyundai road side assistance for toeing option to give my car to service center. I waited for more than a week & they had come back with a solution that if i arrange toeing of my car on my own, they will reimburse me Rs 2500/- I arranged on my own & i have sent them all the documents required for reimbursement. They promised it will get processed with 14 days, but it is been more than a month. I am yet to get my money as reimbursement. I have been chasing the team through calls for the past 10 days, no response from them. Its very pathetic service by Hyundai Road assistance service. Can anyone help me out of this.

Sir.
I purchased a i20 asta 1.2 bsiv petrol model from m/s.Safdarjang motors pvt.Ltd.On[protected] bearing chassis no.Malbb51blbm378804*m & engine's.G4labm797077 with registeration no.Hr.26 bp 7832.
Present mileage of the above said car is 21, 000.Kms.
The rubber component of the remote keyless entry unit has been damaged we are unable to operate the functioning of remote.
You are requested to arrange to replace the unit at your earlist.
Jasneet singh luthra
House no.1366 (G.F.)
Sector 15 part-2 gurgaon 122001
Mobile no [protected]

I had bought I20 active on April of 2015. Upon delivery i was not provided with mud flaps as part of standard accessories, but the same was charged in bill. Upon inquiry, i was told they don't have stock. Till today upon 10-15 calls still they haven't provided with the mud flaps.
Upon visiting the show room today without even checking the manager has the audacity to tell they have refunded the amount charged for the standard accessory kit. When i objected the same as nothing has been refunded to be, the manager spoke in irresponsibly, rudely and told only after checking what i am telling is true they will give mud flaps, meaning we are bunch of free loaders asking them for free accessories.
Without even checking the manger as the audacity to tell they have refunded the amount, but when we say nothing has been refunded, they have to check the details, give me a break.
Persons who sold the vehicle Mr.Kubera Reddy and Mr.Syed - irresponsible blokes
Don't know the name of the manager who spoke shrudly today, 05/02/2016
Showroom:
Blue hyundai,
Near rajajinagar RTO,
Bangalore

My mail id: [protected]@yahoo.com

1 have purchased new VERNA FROM HYUNDAI india.They give me 2 year warranty on car. now i am facing problem due to battery last from 26/01/2016. but they deny to change battery they told me that you run can 57000 km we give up to 50000 km. which is 7000 km high but company not mention any where in there warranty card this type of condition. my complaint no[protected]