Hyundai Motor India Complaints & Reviews

My service was done on 5th of Dec. No response what so ever from Ajay Hyundai Rishikesh despite from my own follow up and their customer care executive call. Kindly look into it else refund my money back.

Am P.Subramani on 11th December i Had visited LRN hyundai salem, for Booking xcent sports model. they are giving quotation for with ABS model price but they Have Provided with out Abs car to us we founded before transfer full fund that they have cheated us in the car price.so i have transferred the fund to GOLDEN HYUNDAI SALEM and i got the Delivery 16 th December. LRN HYUNDAI are not repaying the Advance amount back to me i refer the two cars for my friends circle one i20 one more xcent

Dear Sir, I had given my car Hyundai i20 for insurance claim 2nd time and both the times I have suffered a lot from Bhilwara Hyundai Sandeep(Rajasthan) staffs. This time they had cross the all limits. I had given my car on 21st dec and dailly i call mr mohan and they lie to me and even the whole showroom members lied to me that they had given the bill to agent but they didnt and today my father spent 3 hours there and also the agent came and in front o[censored]s they mailed the bill and also they added the extra item in bill which meed not be replaced. When we refused to give money their staff and even honour of the showroom didnt agree to give us car because they are demanding amount in cash . i have a 100 percent cashless insurance and money shal be given by insurance but they intentionally delayed and humiliate us. So i need a strict action against them I await your response in the matter. Regards Devanshu [protected]

I am the owner of i10 grand(diesel) magna model and i purchased my car on 31 st of December of 2014 from Mirrikh Hyundai, Bardoli branch, Surat, Gujarat. My car number is GJ-19-AA-8967 and my chassis number is MALA851DLEM163991, also my hyundai complain number is[protected] The fault is that the engine block was broken while i was driving my car. The block was broken due to malfunction of connecting rod in engine. As my engine is still in warranty condition, I demanded that it must be revamped by Hyundai but instead they denied to repair it since it does not comes in warranty.

Hi this is Amit Shah I had purchased it in year 2013 from Pune and currently shifted to Mumbai at Kandivali. On Sept 2015 I had visited shree ram hyundai service centre for servicing of my car. Since I have other vehicles and have a system of doing amc I did the amc of my eon sports version hyundai car from shree ram service centre which was located at charkop was to renamed as kamala hyundai and I have prepared them 12000 as amc charges for[protected] for one year ending at Sept 2016. My amc was due on 4 Dec 2015 since I did not receive any follow up call from them till 25 Dec I called them on 28 Dec for your servicing but came to know that the service centre has shut down. One what about my money paid for amc and where can I proceed for servicing for coming times. Either I should be paid back my money or been accommodated for free amc at any other authorised dealer. Looking forward for your revert within 24 hrs With Regards Amit Shah [protected]

We bought a car - model i10 sportz - regn. No.Dl3cck-2117 dated 28.10.2015 from your dealer hana motor laza pvt ltd., delhi. From the day one the car has been giving trouble and the latest one is on 18th december, 2015. The car has been with your dealar : elroy motors pvt. Ltd. A-2, okhla industrial area phase-1, new delhi 110020. It is more than ten days and there is no satisfactory reply from your service dealer. I think we have committed a mistake by buying a car from hyundai??? in less than two months we have faced number of problems in the car, which is a shame for such a big company and the service level is so poor ??? we want the company the replace the car immediately and compensate us for not giving the promised service.

My self dr prakash diwan..I have given my new grand I 10 ..5 times for ac complain...at sharma hyundai. .ahmedabad. but their service manager was very rude to us.mr chetan shah..he told u can do anything. ..its not their responsibility. . Pblm was the same..n cooling remain bet9 to 10..its not sufficient. ..we cross check in new grand i10..its better

Date of incident: 24th Dec 2015 Details of Car : Hyundai Creta SX Plus, Petrol Version, Mystic Blue Booking Details ================================= Booked on: 7th June 2015 Cheque Date: 7th June 2015 Cheque Number: 092881, Indian Bank Booking amount: Rs.25, 000/- ================================= Full and Final Payment Details [protected][protected][protected] Date of Payment: 13th Nov 2015 Amount Paid: 14, 75, 000/- Amount Released by: Barclays Bank by RTGS to DSC Hyundai Account Financed by: HDFC Bank [protected][protected][protected] Description of Inicident or Complaint [protected][protected][protected] (a) Booking for Hyundai Creta was made on 7th June 2015 with DSC Hyundai and Full payment was made on 13th Nov 2015 to DSC Hyundai, Nandanam . (b) Till now (26th Dec 2015) delivery has not been made and the dealer is sitting on around 15 lakhs of money without delivering the car. (c) Repeated requests are not being listened to and the replies from DSC Hyundai has been very arrogant since the money has already been paid. (d) The General Manager has not called me or when I went to the showroom asking for the delivery date on 24th Dec 2015, has not physically come and talked to me to understand and sort out the issue though he was informed that I was there. (e) I have been put to high stress and financial pressure due to lackadaisical approach, mis-informing the customer and enriching at others expense (my money is in their bank but the car has not been delivered and interest is being charged on me). This is an unfair practice and immediate action needs to be taken. [protected][protected][protected]----- Desirable Resolution: [protected][protected] Immediate delivery of vehicle without any price increase of vehicle OR Refund of all money with interest will immediate effect Attachments: [protected] Booking Form with Cheque Details

Dear Sir/Ma'am It has always been great pleasure buying a new car from esteemed brands like Honda, Hyundai etc. The excitement is always supported and shared by the brands. We appreciate the same and hope Hyundai continues to do great in the Indian Market. Being admirers of Hyundai and having already maintained Verna Fluidic, we ordered your new Hyundai Creta SX+ (Auto). However, UNFORTUNATELY this time there has been an experience which we want to share with your company. On 26th Sept. 15', we booked a CRETA SX+ (Automatic) from P.L Motors (JAIPUR) @ Rs 15, 53, 523/- A.I., after having words with Mr. Kavi Sharma (owner) for a promising delivery during Navratra. Being excited for the new car, we were in regular contact with the sales person Mr. Pawan Chandera and Mr. Avinash. On 1st day of Navratra i.e 13th Oct 15' (our verbally committed delivery period), we were made aware that the order for the car was not even placed yet. Disappointed by the same, we got a new delivery date of 3rd Nov 15'. Having no choice, we agreed and requested to expedite. Now on 3rd Nov 15', we were called by the representatives from P.L Motors for the delivery of the car. At 3PM when we were about to leave to take the delivery, we received, via mail, the PROFORMA INVOICE. The invoice, shockingly, had an A.I. price of Rs 15, 76, 625/- (minus the not-required accessories) i.e. a plus price difference of Rs 23, 102/-. I called Mr. Avinash to resolve this issue and he reverted apologizing on the price with a reason that the order was placed late by P.L Motors and hence on the revised price. After a lot of discussions we got yet another interesting reply, Quote sir apan log showroom pai karlenge jo kuch bhi hoga, aap aajao Unquote Disappointed again, we visited the showroom where we had to entertain a very rude behavior from the delivery staff of P.L Motors, Mansarovar Branch. One of the many feedback received from them was, Quote apko lena hai thoh lijiye, yahi price rahegi waise bhi yeh gaadi waiting pe hai Unquote Getting very furious, we called up the owner Mr. Kavi and explained him the whole mayhem we were into. Doing zilch help, he just apologized before blankly hanging up the phone. Eventually, we had to pay extra Rs 23, 102/- for a car ordered at a lower price, as it was a gift for our father. ISSUES 1) THE ORDER WAS PLACED (by P.L HYUNDAI) VERY LATE. - Not Customer's fault since if the order had been placed earlier there would have been no issues. 2) WERE TOLD ABOUT THE PRICE INCREASE 1 HOUR PRIOR TO DELIVERY. - No Customer satisfaction. 3) ARROGANCE IN BEHAVIOR - No help from the Seller i.e. Hyundai In the modus operandi of any company or brand, the price in the booking form is the FINAL PRICE. We are highly disappointed and insist you to look in to this matter seriously and take a corrective action for it. Also, I request you to guide your dealers in this regard so that in future no more customers get deviated from Hyundai. Every single customer does matter. With an experience like this we are very sure, will not prioritize Hyundai as our choice in future. Thanking you Aditya Jagnani +91 [protected] -- TECHNOCHEM INDUSTRIES REG. OFFICE - DHAMANI MARKET, SMS HIGHWAY JAIPUR - 302003 ( INDIA) PH +[protected], 2320975 ADM. OFFICE - H-170, RIICO MANSAROVAR INDUSTRIAL AREA JAIPUR-302020 PH +[protected], 2398174 FAX +[protected]

Given veicle for repair at Telibandha workshop, revised there estimate 3 times and at last estimate was given for Rs.35000/-. finally bills was for Rs.38400/-. Even than tere is problem in AC, speed meter and rear wheel bearing. It is really very much disappointing and thinking not to give my sentro for repair at this work shop.

I had buy a Xcent car from AKC showroom Lakhimpur Kheri U.P. before two month but now till date I have not get my RC book or registration no. I have very bad experience with AKC .No body answering my call.I can not run my car due registration not available.After my taking delivery many time contact at AKC Hyundai showroom but not get any positive response. If I will suffer due to registration not availability then AKC will be responsible for this.

Dear Mr. Earl, I am Mr. Sandeep Doke one of your small Hyundai customer. Registration Number: MH14 BC 9428 Model: Santro GLS I am writing to you hoping that you will improve your services in future. Let me tell you my experiences with Hyundai now a days. There were very minor issues present in a car like Rattling noise coming from right rear window as rear power window is not functioning well which is disturbing a lot during driving. Steering noise. Treatment of front headlight (Not pre-planned, decided to be done at last moment). Granted attitude: Since issues were not major I thought I will drop the vehicle on the way to my office so I had visited your service center on 22nd Dec morning 10.30 without appointment. As soon as I entered in a room I noticed there was much chaos in the reception room like a fish market. I have started looking here and there (as no one was present at the reception desk) to find out the person who can atleast listen my vehicle issues. Everyone was pretending like they are too much busy person on the planet. No one was bothered to ask me what I am looking for. I have enquired someone there who had wear Hyundai’s Uniform, he insisted me to sit on the chair on reception desk. After 10 minutes one lady came and she has taken my vehicle details in a register and said someone will attend you shortly. I did not know that what does “shortly” means for you guys. Upon my several requests and showing disappointments, she has assigned one advisor at 12:15. It took you 1Hr 45mins just to allocate advisor?? Is it a reasonable time?? Are you guys taking customer as granted? Their time is nothing to you? (Surprisingly I would like to mention that during this 1hr 45 minutes waiting period, I noticed that your advisors were not ready to take the responsibility of taking follow-ups with customer. Seems that running away from the responsibilities and taking extra load.) False Promises: Nevertheless I have explained all the issues mentioned above and specifically said that I need to go to my hometown next day morning 6.30AM to attend one of my relative marriage, so getting vehicle on time is very much necessary.. I had repeatedly told him to give me the vehicle on time whatever the condition is no matter if it is half done. Advisor has promised me that I will get the vehicle at 19:00Hrs on the same day (22nd Dec). Communication Gap: Till evening 6PM there was no call from you guys, so I called on the number given to me then I realized that person is different than the morning who took my complaints. He told me that your vehicle is not ready infact it has not taken for service yet. This was big shocking for me. I explained him my next day schedule and told him that “I was promised to give the car at 7PM anyhow, how could you say vehicle is not ready at 6PM”. He said he is not aware about all this and will call me back in sometime. (We are explaining our complaints to one advisor and follow up is being taken by another who has not been conveyed/handovered properly by first advisor. Then what is the use of explaining our problems to first advisor? ) Still more to come.. At 19:17Hrs, I called on the same advisor’s number, Number was “Switched OFF”. I waited till 8PM but no calls from you. I realized that you guys made me fool. So thought of sharing this incidence with one of your responsible member so finally at 20:34 I called you (Mr. Earl). After our call, I got a call from service manager saying same thing “your vehicle is not ready and will get it tomorrow only. There is no other way.” Is this what I was expecting from him? The approach and casual attitude shown to me was totally unacceptable. Next day I took the rented car and attended my marriage. During this time I got a call from your advisor saying there are major expenses (around 20K) to remove steering noise and rest all are done and vehicle will be washed and will keep it ready by 10.30AM 24th Dec. On 24th Dec, I visited your service center and rest what happened you know as you were the witness. Vehicle was not washed, covered with lot of dust and most interestingly the problem was still there for which I had came i.e rear window noise. If you read the points mentioned in your feedback form, all these points are there and sorry to say nothing is being followed up. So I have given poor rating for all your services. I am thankful to you atleast you have listen my complaints carefully. This is really peak time to get up and improve your services otherwise you will loose much more business in future just because your services are poor. You already lost 1 customer here.

We bought Hyundai Creta SX 1.6 CRDI in September 2015. The car has been driven for 3600 kms. 3 tyres (Front Right, Back Right and Back left) have developed wear on side walls and leak. The tyres are Kumho brand.

Dear sir, my hyndui i20 reg no. Hr24u8130 met with an accident near Jalandhar. I handed it over to the Kosmo hyndui NH1 Jalandhar on 03 Dec. 2015 for repairing. But they have not attended it till now. They are making excuses of non availability of spare parts...It has been 20 days now...So I am not convinced with the after sale services of hyndui ...Please help me with this matter... Aman [protected]

Details:-
Dharmendra Singh
Vehicle : DL1C M5013 (Hyundai i10 Magna 1.2 Model -2011)
Cell : [protected]

Recently my car got breakdown on the highway near Etawah (UP), So i went to Rajendra Hyundai in Etawah (UP), And i came to know that my gear box is seized and i ask them to replace with new one, And they said they will arrange it from delhi as not available at the service center which cost around 60, 000 INR.
So my concern start here they took my Vehicle on 5th Dec 2015 and promised me to deliver within 10 Days, Now they are making excuses whenever i call them and extending the time limit for delivery and this happen twice now they said for 28th Dec2015, Can you please check with them whats going on and why they are unable to get Gear Box from Delhi. Is this the right way to treat people.

I am basically from Delhi can't go there and check with them frequently as i am working professional.

Dharmendra Singh

I purchased a car with major mechanical issues and now I'm really scared to drive it around. The delivery day i was told that the noises were because the car was new. The first service they took the car apart and couldn't locate the problems and sent me back. Ignored my calls and messages and now they still want to take it apart and do research and development at my cost. I want this car replaced or my money back. These cars go through checks and all of these issues are covered in them but I still received this defective car inspite of paying a premium. They say they can only change parts but such major engine components and suspension parts and abs pump. This is just disappoint. The dealerships name is STS HYUNDAI.

I bought new i20 last week from Calicut apco and they charged me more than 8000 rs for handling charges. Now recently I came to know that there is no handling charges and everything includes in vehicle cost . it's been only one week, the vehicle is brand new. Anyway am going to file a case in consumer cort thought of informing u guys before doing.. Hence this... It's from Calicut apco which was situated in kerala

Sir I, Rajesh Bohra, on the behalf of my father Mr. Shantilal Bohra (Owner of Raj Bandhani Creation) would like to draw your attation on this matter that we have been cheated by Deora Hyndai, Jodhpur (KD Motors) at the time of bying a Car I20 active after making all payment. Actully, we have booked a car i20 Active SX AVN Diesel in White Color with Orange Interior. For this, we have made booking amount Rs 25000/- in cash to KD Motors, Jodhpur, on 30/11/15 and receipt no. is 23633. Sales representative Mr. Harsh told us that our desired car has been ordered and will be make available on 9/12/15. And we have been directed by him to complete all the required paper work, finance and payments. And as per his direction, we have completed all the paper work and we have financed our car by Axis Bank and on date 8/12/15 we have made down payment of Rs. 256201/- by cheque, (No. 592540 Uco Bank) in favour of KD Motors. On 9/12/15, Harsh told us that Car is ready and we can take delivery. And at the same time Finance company had also ordered KD Motors for delivery. Then we had decided that we will take delivery and billing of our car on 13/12/15. And for this, we have informed to Mr. Harsh. On 13/12/15 around 12:30 pm, when we reached there to take delivery of our car, we have come to know that our ordered car, whose payment was fully paid by us, was sold to any other person and that person was known to branch employee Mr. Panwar. ( As GM said.). How can it be possible to sale my ordered car to some one else inspite of making all payment by me regarding that particular car. And I have come back with empty hand after making full payment of my car. Is it a right way to deal with a person who is going to buy your product? Its really very insulting and shamfull that we have been cheated by a famous company like Hyundai. We want you to take strong action against the people who have wrongly dealt with us. And also, we want compensation for this unethical work done by company. Awaiting a quick response from you... Regards, Rajesh Bohra Raj Bandhani Creation, Jodhpur, Rajasthan, India [protected] [protected]

I made a complaint to HMP chennai on the poor mileage of my car i10 ( 2014 registration ), last week. The mileage comes to a meagre 7 kms/litre. HMP advised me to full the tank with petrol at my cost approx. Rs. 3000 and then bring it, so that their technician will drive my car, consuming the full petrol & check the mileage. Is this the way you do business ? Is this justified ? Why i should spend Rs. 3000 when the 2nd & 3rd free services are still available for me ? I therefore request you to check the vehicle for poor mileage, at your costs & do the needful urgently. thanks & regards sridhar chennai [protected]

Dear Sir We having I20 Actra Model and we are getting serviced by the HMP Alandur from the date of Purchase. Last Services we were not satisfied as the way they handle and could not keep their promises. Now on the recent Rain with the Flood in Chennai my Car was having water surrounded and the water was seepage in to the Car which gives smell as well the car become dirty. Some how started the Vehicle on the dry situation but could not move the Car. submerged in Water. My complaints is the rain got over by 7th December 2015 fully. from 08th December 2015 onward we are keep calling the Help line no given by the HMP sales officer.[protected] and non has attend till date (16th December2015). Since we fully understand the situation as lot of cars in Chennai submerged in Watter, but from 08Dec-16Dec15 is too long to attend a customer. When ever we called the HMP Alandur we are getting the repeated message saying no persons available and now yesterday they confirm that they can not handle the vehicle with the Water seepage . My principle is I never go to a unauthorized or Road side service people. My Big Question is whether we can get this Vehicle serviced (OR) we have to sell it on Scrap. Its really worrying me and could not find solution. I trust this will give me some relief, as I am planning to go for higher end Car by March 2016 . Thanks with anticipation Regards V.Krishnamoorthy [protected] /[protected] Managing Director Vetrivadivelan Travel Services Pvt Ltd. Chennai Vehicle No TN09 BL 9121 Email ID [protected]@gmail.com