Hyundai Motor India Complaints & Reviews

Dear Sir/Mam, This is with reference to Hyundai i10 car which got purchased Appx. 2.6 year ago in metallic colour & now the colour of body is getting feded for unknown reason for the same i had lodge a several complaint & had a discussion with service centre but not received any favourable feedback from them . Regards jitendra Shukla [protected]

Model: Hyundai I - 20 (Model - Astra - 2011)
Year Of Purchase: 2011
Registration No: AP 28 DH 7978
Km’s Travelled: 36, 000 approximately.

Firstly, I would thank your technology team for bringing smiles on the faces of my family and proud to say that my Honda car is part of my family. I am the brand ambassador for Honda car within my vicinity promoting the brand image with utmost faith and confidence.

Having said that, I would like to bring to your notice that from the time I bought the car, the steering wheel had some itching noise and brought to the notice during first service. However, I just over looked the sound knowing the conditions of the Indian roads. Since last 10 days the sound is triggering higher. To fix this issue, I sorted the help of a renowned automobile engineer at our place. He confirmed that there is some manufacturing defect related to MBH / EPS; I am not familiar the exact problem. He claimed that this issue should not arise as there is neither history of car accident nor travelled long distances and confirms that this is an manufacturing defect which need to attended by the company service center at free of cost.

Since then I am hanging and banging my head to get in contact with the right stake holder. I am not receiving any response.

You may check the history of service maintained records which are carried out from time to time at the authorized service centers which you would appreciate of maintaining of my car. If this matter is not sorted in a week’s time, I would proceed legally to claim the damages against the defect steering alignment and compensation for mental harassment.

I request your intervention in fixing up this manufacturing defect to retain my faith and confidence bestowed on your esteemed organization. I am ready to bear the nominal expenses that may be applicable.


Thanks & Regards
M.Vamshi krishna
+91 [protected]
+91 [protected]

I have bought a Hyundai xcent in May 2015. The vehicle has a faulty brake system which means when I take out the vehicle, Ian putting my life at risk along with others in the vehicle and also the people on road. This is because of excessive jamming of the brakes which feels more powerful than the disc brakes. It can cause a major accident with major casualties if not changed immediately. We have complained about this and written about this multiple times to Hundal with the only response that the vehicle has visited 3 to 4 service stations with no corrections whatsoever. I want the brake system changed it the vehicle changed immediately. This is a major issue for me as I risk my life everyday when I take it to my office. I hope my expectation from Hyundai is not very high and the gravity of matter will be appreciated and it will be attend to immediately. Sent from my iPad

Hii My name is amita contact no [protected] and I have purchased hyundai xcent from Mithila hyundai from virar branch have faced very pathetic customer experience thay have taken extra amont from me not provided nad service ask about the documents and all the finance had done from myself then also they have taken 6k amount from me they have given me a dented car and not done registration up till now very bad service

Dear Sir, I ex Honorary Subedar Major Karan Singh requesting for a small favour. I was purchased above car on 10 Jan 2014 from Berkley Hyundai Panchkula . One key of my car has now been misplaced. The Engine No is -G4LADM176035 and VIN No-MALA 851 CLDMO 37635. The key No of my car is 6100 with remote. You are requested to provide the above key to me and inform to my dealer as soon as possible. My Mob No is -[protected], [protected]. The home address is as under : - # 594A/B-2 Bitna Colony, Behind Animal Husbandry Hospital, Pinjore, Distt - Panchkula (Haryana) -134102 Thanks and regards, Ex Honorary Subedar Major Karan Singh karan singh Aug 27 to crservice Dear Sir, Please refer trailing mail below. The key No of my car is erroneously written as 6100 whereas the correct No is 0019. Please send the No 0019. Sorry for inconvenience. CRService Dear Customer, We thank you for writing to Hyundai Customer Care. Please note... Aug 27 karan singh Sep 5 to CRService Dear Sir, Refer trailing mail. Key No. 1900 of car hyundai grand i10 sports not repeat not confirmed. You are kindly requested to approach concerned authority to send the key at the earliest. Regards CRService Dear Customer, We thank you for writing to Hyundai Customer Care. Please note... Sep 7 karan singh Sep 9 to CRService Dear Sir, Please trailing mail below. I have written three mails but no response is received. I ex Honorary Subedar Major Karan Singh requesting for a small favour. I was purchased car a Grand i 10 sports on 10 Jan 2014 from Berkley Hyundai Panchkula . One key of my car has now been misplaced. The Engine No is -G4LADM176035 and VIN No-MALA 851 CLDMO 37635. The key No of my car is 1900 with remote. You are requested to provide the above key to me and inform to my dealer as soon as possible. My Mob No is -[protected], [protected]. The home address is as under : - # 594A/B-2 Bitna Colony, Behind Animal Husbandry Hospital, Pinjore, Distt - Panchkula (Haryana) -134102 However, I met with Hyundai Kakla Branch (Distt Panchkula, - Haryana) for the above key. They are demanding Rs 8000/- of key cost . Please confirm which type of documents are required. Thanks and regards,

I bought a Hyundai I20 Asta 1.2 in July 2010 and ever since then, the car is running fine except the notorious noise that starts to creep in from the steering column every 5000 kms of its repair. Since this is a recurring problem specific to 1st and 2nd gen i20s, i request all the owners of i20 since 2009 till 2012 to unite and urge Hyundai to initiate recall.

Hyundai i20 manufacturing defect in the steering column, I bought I-20 Vehicle on 2011, In the first few weeks I heard a noise in the steering - when i took it the local dealer they mentioned it is a manufacturing issue and replaced some bearing in the steering - which apparently solved the Issue. Now i have drove 35, 600 Kms till now with periodical service and without any issues, suddenly from last one week there was a sound from steering wheel. Called up on the service center guys and they told that some MBH & EPS So they are charging cost 28000 to 35000 its totally manufacturing defect. Please advise, Hyundai is not responding over the calls, and how can we get a response from Hyundai and get the solution on this manufacturing issue. This is serious and Hyundai needs to be responsible for this and If not response i am ready for any legal actions. Regards Vamshi Krishna Mail id : Vamshi333.[protected]@gmail.com Phone : [protected]

VIN:MALA841DLFM114567 Regd No. OD-01-H-9703 Engine No.:D3FAFM346008 Delivery Date: 23/06/2015 Model: BA **D Xcent (D) I sri susant kumar Barik purchased vehicle on 23/06/2015 and 1st service was on 29/06/2015 but the dealer was not responding properly, 2nd service was on 20/08/15 but Dealer was not responding and 3rd service was on 09/11/15 Dealer was not servicing and vehicle was keeping with him still they are not returned the vehicle till now.so it is what type of customer service ?

Vehicle No. OD-01-H 9703 and its first service was dated[protected] and starting problem This was not responded by the Dealer. [protected] the second service was not responded [protected] the starting problem happen twice [protected] the third service was not properly responded and the Premier Dealer was not return our vehicle till now. So Dealer was not responding my problem when purchase the vehicle on dated[protected] And VIN :MALA841DLFM114567

My New Hyundai Xcent Base 1.2 Petrol VIN/Chassis No.:MALA741CLFM136114 Engine No.: G4 LAFM801213 Registration No.: DL1Z 6025 Date of Delivery: 3 Nov 2015 The above mentioned car engine failed at 1320 KM on 13 Nov Just after first free service. This is the quality of engines given by hyundai...my car is standing in workshop in gurgaon from last 2 days but not even the snag analysis has been done properly. They are just saying that there is problem with engine head/ block and they will send report to hyundai and will take action once the reply comes. Totally frustrated...pathetic service..bad product.

Dear all, I introduce myself as an aggrieved customer of Hyundai India who has been cheated by Team Hyundai India and its agents I have been an active user of Hyundai cars since 2006 and infact own 2 Hyundai cars viz Santro and I10, recently i saw you were running a festive offer where in you were giving discounts on purchase of Grand I10 Considering this i purchased a Grand I10 on 14 Oct but from that day i have had an extremely bad experience . I was put across to one of your agents ( DSA ) Hemant Ph No [protected] for this deal with whom i have had a harrowing experience It has been more than a month that i have not received my No / RC for the new car inspite of repeated follow ups and now he has stopped taking my calls completely Series of Bad Experiences A ) The car which was delivered to me was a painted one ( closer to front no plate ) . On bringthis this to notice of the DSA viz Hemant and Mr Sanjay Gupta ( triumph motors ) i was only given assurances that they will come and have a look at the car but till now no one has turned up and after paying such a high amount i am restricted to use the painted car ... I trid reachin this agent so many times but he never turned back B ) Its been more than a month now and i have yet not recd my RC, i do not even know whether he has filed for same though i have been charged for same by Hyundia India .. Today he has messaged me as my Cars registration no . On enquring online for HSNP, i get to understand that the authorities have not got any intimation for this no plate ... Now i am forced to believe whether this no in itself is correct or not C ) It took 7 reminders for me to get my extended warranty letter from the agent and the dealership ( What i have got is basically a confirmation on the letter head of Triumph Auto ) dont even know wheteher it is correct D ) I had bought this car in buy back scheme but till date i have not recd the transfer docs from the agent for my cars E ) The temp no plate put on my car had wrong digits, after bringing to notice of the agent, nothing has happened on that front and i am made to run the car with an erroneous no I have always been a advocate of Hyundia cars but this experince has just been extremely extremely bad I have patiently waited for over a month now but now i am running out of my patience and am planning to take up the issue with Consumer Court / JD Power and media Rgds, Saurabh [protected]

My car Hyundai Grand 110 purchased from Popular Hundai, Neeramankara, Trivandrum, on[protected] bearing Regn No. KL 01 BQ 5773 is now having a serious complaint of regular engine off while First gear shifting. The car is regularly serviced by above said authorized dealer and they saying that it is complaint of Clutch and it should be replaced. The complaint was started from the second free service, when the kilometer reading was 6532 dated[protected]. Now the reading is 9075. The authorised service people is confused to identify the complaint and the suggest to remove the clutch pressure plate fully and gave a estimate. Expecting a complete solution. My mobile No. is [protected]. My name is Muhammed Aslam J.

Hi, Last year I have given my Santro eRLX XO vehicle for general service. While returning the vehicle to me there was a heavy vibration in the engine and when I asked they started telling different stories. Finally what I understand from my personal mechanic is that there was hit at the bottom of the car that caused the silencer closed. Also when I asked again seriously the reason HYUNDAI guys told that oscillator was broken and it costs about Rs.15000 to repair it. This is just cheating and incapability of mechanics and staff there. I never go to the show room again said to many of my Hyundai friends. Issue no one bothered about the complaint given to the manager at ECIL branch. I keep getting reminder calls for servicing the vehicle and I said no as am getting it done outsider. My name is Sasidhar and you can reach me on [protected] for further information.

I had booked a Verna S(O)AT1.6CC with Talwar Hyundai Dealer in Secunderabad vide Customer Docket no. SD2015/1089 on 24th of September 2015.
In fact I wanted to buy a Creta, but the salesman diverted us to Verna saying that the delivery of Creta is not possible before Dipawali since the booking period is 2 months (for Creta).
I am a since starting a customer of Maruti and are very happy with their product and after sales services.
At the outset we were very happy with your sales team response and promptness and Technical Knowledge of the product which prompted us to divert to Hyundai from Suzuki.
But we are sorry to say that we have not till today received delivery of Vehicle nor is the Dealer able to confirm the date of delivery. We placed the order for Verna since we were assured that we will receive vehicle within a week.
Verna we booked in exchange of our old Maruti 800 and the old car was delivered to the dealer on 31/10/15. Since then we are without any vehicle and are suffering because of the false promises made to us by the dealer.
Now we are regretting why we in the first place choose Hyundai Car.
We are sorry to say that our first experience with Hyundai is bad and unforgettable.
We request you to please tell us the correct status of delivery of vehicle. And improve your after sales services so that no one else has to suffer as we have suffered.

My new car was purchased just 3 months back. Just after 1st service, its A/C is not working. I bought this car from Popular Hyundai, Popular motor world private limited, Muvattupuzha, Ernakulam dist., Kerala ph:[protected]
Date of purchase: 01.Sep.2015
Inv.no: 272
Chasis no: MALBM51RLFM149210H
Engine no: D4FCFM395875
When I took the vehicle for check-up, the service station took it for leak test outside...

Hi,
I am Pawan Kumar From Gurgaon. I Book a car I 10 Grand Magna White color in Himgiri Auto (India) Pvt. Ltd. B-22, Ground Floor, Global Foyer, Golf Course Road, Sector- 43 Gurgaon from Sales consultant Mr. Jitender Mob. [protected] and sales Head Mr. Vinod Mob. [protected] on dated 04-11-15. They have assured me about Car delivery on dated 09-11-15. My auto car loan is sanctioned from State Bank of India on[protected] and Bank issued a sanction letter to me and also informed to Himgiri Auto India Pvt. Ltd. but on dated[protected] Mr. Jitender, sales Head Mr. Vinod and there seniors sales Manager informed me that they are not able to give me the car I 10 Grand Magna White color and if I want any other color they can give to me. On dated[protected] they have given me a letter that they will arrange car in next 10 days. When Mr. Jitender and Mr. Vinod came to me to tell about the facilities given by your company and assured me that everything will be perfect and according to our promise to me. But sir now I am very sad and my mind diverted from company. In terms & condition point no. 6 and 12 written that if a customer does not pay the money at the time of delivery the order stand rejected and booking cancellation charge rupees 3000/- will be applicable. Sir this boundation is for customers if company cannot give car on delivery time than what punishment for dealership. Sir a am very much depressed.

Sir, i have purchased i20 active from utkal hyundai bhubanswer showroom on 21/10/2015.I have deposited all so registration fees for registration of my vehicle.still 18 days past my vehicle has not registered yet. So i could not move the my vehicle any where.I am so sorry about this type of service.Improvement of service of the company is badly necessary.please guide the utkal hyundai about good service to customer otherwise company will do great loss.We awaiting your earrly responce. yours customer Purusottam behera Dist-dhenkanal. State-orissa pin-759001

My car, Hyundai Grand i10 bearing registration no. AS 01 BH 2662 met with an accident on 05/09/2015 and on 07/09/2015 it was given to Oja Hyundai, Beltola from where the car was purchased, for repair works. It is very unfortunate to state that till date (09/11/2015) the repair works of my car has not been completed. I have been asking the person (Mr. Bijit Borpatra Gohain) who have been looking after the repair works as to when am I going to get my car back but he has never been in a position to give a proper reply. The only thing he states is that he is not sure when he can give delivery of my car.

Well my question is, if even after 2 months he says he is not in a position to say when he can give my car back, then whom shall I talk to?

What is more heartening is he first sets a deadline, fails to meet his commitment and then keeps on giving lame excuses and now this is what has to say. He is not sure.

Moreover, why has it taken more than 2 months when even my insurance was done from Hyundai. I gave my car on 07/09/2015 and also filled up all the necessary papers for claim of insurance. However, it took more than 2 weeks for the surveyor to visit.

Is this the type of service Hyundai provides and takes pride in?

This kind of below par service was never really expected from your organisation. Request sincere intervention of some higher officials in this regard.

Lastly, Who is to be held morally responsible for this delay which I find totally unprofessional?

Hi, I am Vasudeva Murthy, who have booked Hyundai Creata Petrol, S version, Mystic Blue color from Trident Hyundai, Bangalore. I had booked the car on August 24th 2015. During the booking, I was told that, I would be getting the car within 2 to 3 months. Now, when I spoke they mentioned that I would be getting the car only by Dec’2015. This is totally against the commitment. Also, I had sold my old car to you during the month of August only and an amount of INR 106000/-(One lac six thousand) is with you. I am not getting any interest also for this. Above this, I have to wait for 3 months for new car as per your original commitment. Now, I just need the car, by 24th Nov’15 failing which I need a compensation for the additional days which you would be taking for delivery. Regards, Vasu

Sir,
I purchased a grand i -10 petrol astha (o) from Utkal Hyundai, NH -5, Pahal, Bhubaneswar, orissa on 2 .11. 2015. As per the advertisement, the dealer was to give the following items as additional accessories . However, i am constrained to express my dis satisfaction over the following items.The body cover was not given, as promised. The seat cover which has been given looks pretty ordinary. The perfume is like mosquito sprayer. The Toy was nothing but a locket of God. No token has been given for lucky draw of 1lakh Rupees. Most important is about. the money receipt which is not a clear picture of the amount taken.

I would request u kindly to take stock of the situation and intimate me if my complains are not based upon facts.my customer id is C[protected]. Invoice No.H[protected], invoice Date-31.10.2025 .i am N.C Rout.Tel [protected].