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Hyundai Motor India Complaints & Reviews

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Updated: Dec 19, 2025
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C
ChinmayShah31
from Mumbai, Maharashtra
Nov 7, 2014
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Address: Mumbai City, Maharashtra

I have purchased a new Hyundai I20 Magna Option Car from Modi Hyundai Kanjurmarg. The delivery of car bearing CHASSIS number MALBB51RLEM633546 was given on 28/10/14 at 12.48 pm. Since I didn’t knew driving I had requested for a driver from Modi Hyundai Kanjurmarg. As per my request you arranged for the driver named Dilip. Mobile number of the driver is [protected]. This being my first car I was not known of the system of the car. While giving the delivery the kilometer written on the digital display above deck was shown to me . It was showing 24km. On Inquiry it was communicated that running of the car is 24km and it is due to car being brought from Warehouse. Driver parked the car in my building, at that time the display above the deck showed 36kms. In evening when I showed the car to my relative I came to know that car has been driven 544 kms which was in the display in Speedometer, photo of which I have already sent to you in the mail. I was shocked and went into trauma on watching that my car which I bought as new is infact a used one . The car has already run 544 km before giving the delivery to me.I went to Modi Hyundai Kanjurmarg the next day itself and communicated the whole thing. Mr. Sachin at Modi Hyundai didnt support me when i said the issue and told him i want a replacement. I asked them repeatedly to provide me user manual along with service coupons and warrenty card but they did not provided me at the time of delivery and promised me to provide me next day. when I have visited the showroom I have been told that it will take a week’s time. Till date I haven’t received the same . This is surely against the protocol of the industry. As Modi Hyundai Kanjurmarg the dealer have not responded me properly I have inquired at customer care Hyundai on [protected] were I have been told that the car given to me is already booked in the name of Vijay Pathak on 11/07/2014. Thus providing me a car booked in name of Vijay Pathak on 11/07/2014, already ran 544 kms and not providing me relevant papers with PDI report concludes that this is clearly a Breach of Trust and I have been provided a used car instead of a brand new car and still you are behaving abruptly with me . This largely hampers the Goodwill of Hyundai India which the company have developed with great effort over a long period of time . I have paid for a new car, I don’t want the used car of Mr. Vijay Pathak. I expect a urgent response in this matter. I deeply regret that even after mailing you at [protected]@hmil.net I haven’t got any solution. It is clearly a Breach of Trust .
Hyundai Motor India customer support has been notified about the posted complaint.
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    Tirath Bansal
    from Ludhiana, Punjab
    Nov 6, 2014
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    Address: Ludhiana, Punjab

    I have purchased eon car on[protected] from pioneer (mrg auto pvt. ltd.) sherpur chownk ludhiana but till date RC(PB 10 EV 2343) has not been given to me . In this regard i have made so many calls to the dealer/sales officer Mr. Premjit Singh and SMS/email but it is sorry to say that neither anyone attended my phone nor given reply to my SMS/mail made on[protected].I also complained on[protected] today one hour back.pl. cancell the dealership licence of above said co. having all irresponsible managers otherwise sale of hyundai cars will go down.I am 100% disappointed. RAJ RANI 104 BASANT VIHAR JAWADI LUDHIANA PB [protected], [protected]
    Hyundai Motor India customer support has been notified about the posted complaint.
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      K
      kn_reshmi
      from Bengaluru, Karnataka
      Nov 5, 2014
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      Address: Bangalore, Karnataka

      I bought Hyundai i10 car 3 yrs back.Just 6 months after purchasing the car, i faced a major issue.Issue is that when we need to change the gear very frequently (when climbing up the hill or road condition is very bad), the accelarator will became dead and car will be dead slow .Car will vibrate and engine will have some unusual loud sound.We waited for an hr and again started the vehichle and called customer service.They came and took the car and checked and told there is no issue at all and gave us back the car.Again it happened after 1 yr and service center guys told they are not able to find anything. My pappa is using this car and he drive the car very less may be 2-3 times per week that too for less than 20-30 kms at a time.Total kms travelled is less than 5000. Last week again same problem occured and we sent mail to hyundai customer service. They called us and sent a guy to take the car to service center. the service center guys also experienced this problem when they drive the car and they told problem is with oxygen sensor. Now they are asking me to take the car back and telling to call them next time we face this problem. 1.How can they ask me to take the car back without fixing that? 2.First time this happened just after 6 months. so i am not ready to pay for any service as engine problem was there when car was in warranty period but your guys were not able to indentify it.So it is not my fault. 3. I want this fixed and written assurance from you that this will not happen again. 4.I am scared to take this car for long trip and this car is of no use to me so i can very well take you to consumer court.
      Aug 14, 2020
      Complaint marked as Resolved 
      Hyundai Motor India customer support has been notified about the posted complaint.
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        S
        SankhaDeep Brahma
        from Kolkata, West Bengal
        Nov 5, 2014
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        EON GEAR SHIFTING CABLE REPAIR OR CHANGE.....

        Address: West Tripura, Tripura

        Hello, I am Sankhadeep brahma...I purchased an Eon last year... & Run only 5000km...my Cars gear shifting cable has been failed to prove its quality...it has gone...but I am stunned to see the very Poor-condition of our PANNA HYUNDAI at Agartala, Tripura, North -East ...I asked them for the parts to sell me, they replayed not in stock since long Ago...now I am in miserable condition...I cannot not drive my car till date ...I went to PANNA...
        +1 photos
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        binoda kumar
        from Allahabad, Uttar Pradesh
        Nov 5, 2014
        Resolved
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        Address: Allahabad, Uttar Pradesh

        My Grand i 10 Magna car bearing Number UP70 CF 5601 met with an accident at Jhunsi, Allahabad, on 31 October 2014. A speeding Truck violated the right side pass given by me and hit my car in right side, damaging the right side doors and left side front rim and dent in left side door of the vehicle. For repairs, I took it to Dee Hundai Motor service station at Lukerganj, Allahabad on 1.9.2014 (Repair order No. R[protected] dt 01.09.2014) but now 65 days have gone, my car is still not repaired and saying that parts are demanding from Hundai Company. After receiving the parts vehicle would be repaired and delivered. My vehicle has insurance policy issued by Hundai Motor India Ltd with The New India Assurance Co. Ltd, the policy number is[protected].My policy is cash less policy with Hundai and stated me that you should deposit only Rs 1000 and other expenditures would be owned by us. I had complaint on 16.10.21014 on your complaint Mob. [protected] . I am extremely dissatisfied with the action of the Hundai Motor India Ltd and Dee Hundai Motor service station at Lukerganj, Allahabad and Insurance company who declared that action should be taken time bound and result oriented. Every Grievance is expected to be resolved within a maximum period of 30 working days. How much time will be taken by your service station to deliver the car? NAME: BINODA KUMAR UPADHYAY ADDRESS: 70A/72A STANELY ROAD ALLAHABAD MOBILE: [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        Hyundai Motor India customer support has been notified about the posted complaint.
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          A
          ajiatten
          from Chennai, Tamil Nadu
          Nov 5, 2014
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          Yesterday I was held up in Signal as the gear lever froze and I had to push the vehicle outside.. I had called ur road assistance and it was taken to the service centre. Today I called up and the service assistant told me that I have to wait for a week to get my vehicle repaired since they are not having the adequate spares ...:(
          Hyundai Motor India customer support has been notified about the posted complaint.
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            R
            rajesh budhiraja
            from Tehri, Uttarakhand
            Nov 5, 2014
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            Address: Haridwar, Uttarakhand

            Hyundai India website shows ex showroom price for particular city but there is a difference of rs.5000/- in actual showroom price. Actual showroom price are much more which Hyundai India showing on its website. When I complaint about this on its customer care they told me it is a logistic charge from factory to showroom . When I asked them then why you are showing Ex showroom price if it is ex factory price they have no answer. Either Hyundai should include logistic charge in its Ex Showroom price or it should be written ex factory price.Other wise it is cheating to the customers. Rajesh Kumar
            Aug 14, 2020
            Complaint marked as Resolved 
            Hyundai Motor India customer support has been notified about the posted complaint.
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              N
              Nikhil Bhotia
              from New Delhi, Delhi
              Nov 5, 2014
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              Address: New Delhi, Delhi

              same asusual cluch problem...its starts from 15000 km when i took 2nd service of my brand new car verna...that was my first hyndaicar...i had complaint same for many times...my cluch is changed bt problem arieses again and again...ur employe repair it bt after few month problem came again..wht the hell is tis, , i m nw getting very irritate .plzzz solve my problem...cluch does not work properly.gears are not working proprely due to cluch problem. gears get freeze and does not work..plzzz help me out of tis problem...thankyou
              Hyundai Motor India customer support has been notified about the posted complaint.
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                A
                amaankaushal
                from Kolkata, West Bengal
                Nov 4, 2014
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                Address: New Delhi, Delhi

                Dear Sir, I have approached several departments of the company complaining about the tyres defect and no one is listening to my problem. I have purchased a car in May 2013 and it has driven almost 22k kilometers and the internal wires of the tyres are broken the inspector from the tyre company says that the allignement was not done in time as well as the rotation. The record with the company says something else. I have approached different dealers, regional office central office. Lastly i have written to the MD as well. I have got no response till date. Please help. I have registered my first complaint with company in August.
                +1 photos
                Aug 14, 2020
                Complaint marked as Resolved 
                Hyundai Motor India customer support has been notified about the posted complaint.
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                  shubhdik
                  from Jaipur, Rajasthan
                  Nov 4, 2014
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                  Address: Kota, Rajasthan

                  Respected sir I here want to tell about our problem that we are facing from last 2 months regarding our new verna car (Rj26CA2039) Sir from last 2 month we are facing cluth n gear problem, first we take car to the jaipur at hindustan hyundai workahop from our home town deoli which is 160 km. away from jaipur and they solve the problem but again after few weeks same problem comes and this time our car had stoped at kota railway station then kamal hyundai from kota take the car from the railqay station and they change the cluth plate n cylinders of the car and give it to us and that time car was running fine but again one day before diwali the same problem was coming to our car it stopped on the middile of the road then after calling to roadside assistance they take our car after one day and give it to kota kamal hyundai then this time they replace the cylinder and give it to us but again the same probelm we are facing in the car. We registered a complain on hyundai customer care but there is no reponse coming from them and we also complain to he kamal hyundai, kota but they doesnt give any feedback. So sir please kindly help us by giving attention to our as early as possible
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Hyundai Motor India customer support has been notified about the posted complaint.
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                    A
                    abhimanyu singh 304
                    from Bhopal, Madhya Pradesh
                    Nov 3, 2014
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                    Resolved

                    Address: Satna, Madhya Pradesh

                    Sir, My complaint registration no is[protected] on 30/10/2014 against BADRIKA HYUNDAI at Satna( M.P), no response was taken about my car . my car registration no: is MP19CA9207 Engine no: 86269 Chassis no: 47428 your faithfully, Abhimanyu singh Shakti vihar colony Rewa road Satna (M.P) mobile no: [protected], [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Hyundai Motor India customer support has been notified about the posted complaint.
                    I'm a resident of rewa (m.p.); I’ve purchased mastro 6 months ago. The scooty is excellent. But Now due to some reasons some problem has come up for that I went to authorised service centre at rewa itself their they told me that there is some problem in a part and it was not available at that time with them, I’ve been there for more than 3 times for the same and now they are not behaving properly also. Please help me.
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                      A
                      abhi ptl
                      from Mumbai, Maharashtra
                      Nov 3, 2014
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                      Address: Korba, Chhattisgarh

                      I have a I20 asta model of 2009, I lost my one remote key two months back and contacted my nearest Hyundai showroom (Krishna Hyundai korma, chhatisgarh) for new key they gave me a new plain manual key without any key slot. After that they tried to teach new key but at that time there system was showing wrong password and they were unable to activate new key and they said to come after few days by saying that we will inform to our head branch chennai and again call me to rectify problem but this time also same problem repeated and they are saying that your car password is not matching with company given password and u have to change your EMC, CAR LOCKING SYSTEM and IMMOBILIZER worth rupees[protected] and they cant do anything. I think this not my and why i have to pay this amount because of company password not matching, why i have to change my whole system.And they are saying that this is not our problem if you want to complaint head branch then you can complaint. These is not the first time that they are behaving like this, servicing related problem and spare parts related problem are continuously repeating and not me but most of the customer not preferred to go service center.And also they take two days for simple servicing and rectification without complete satisfaction. So these is my humble request to take necessary action, I already suffer for two months for these problem . Thanks and regards, Abhishek Patel, Balco, Korba, Mo.No [protected], abhi.[protected]@gmail.com
                      Hyundai Motor India customer support has been notified about the posted complaint.
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                        V
                        vishal_gulati_in
                        from Delhi, Delhi
                        Nov 2, 2014
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                        Address: Hisar, Haryana

                        I am working as a regular employee in GJUS&T, Hisar, a state govt. University. I purchased a Verna-SX4 car from Hisar Hyundai, Hisar on April 6, 2014. I was eligible for corporate discount and same was offered at the time of sale by the sale branch of Hisar Hyundai, Hisar. I submitted the required documents for the corporate discount in the sale branch of Hisar Hyundai, Hisar in time. In the month of July, 2014, I was informed telephonically by a sale person from Hisar Hyundai, Hisar that I am not eligible for the corporate allowance and due to some reasons I could not follow or contact them at that time. Now, I came to know that one of my colleague who also purchased the same car in April 2014, from Hisar Hyundai, Hisar., has received the corporate discount. It is the act of biasness that I am entitled 'not-eligible' for getting the corporate discount and my colleague is identified eligible for the purchase of same car in the same month. Therefore, It is requested that either release the corporate discount in my favour or it will be a breach of trust as corporate discount was offered at the time of sale. regards Dr. Vishal Gulati Chairman & Associate Professor Mechanical Engineering Department MTH-2, GJ-University of Science and Technology, Hisar-125001 Haryana, India Ph.[protected], 263556 Mobile: [protected]
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                          Mugdha Ojha
                          from Bengaluru, Karnataka
                          Nov 1, 2014
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                          Address: Mumbai City, Maharashtra

                          Delay in delivery of i20 Elite-I had booked an i20 Elite from Sharayu Hyundai Navi Mumbai on 17th August 2014. They promised to deliver the car by 22nd September 2014 and they somehow got the loan amount also dispersed from HDFC bank. Now I am paying the EMI without a car and they are again saying that the car will be delivered at the end of this month and that to they are not sure about that.Plus there is a price hike that I will have to pay. This delay is extremely unprofessional and unacceptable and how did the dealer got the loan amount dispersed without the car? Can someone from Hyundai look into this issue and get me the delivery done in this week itself otherwise I will have to cancel my booking. Details : Moblie no.[protected] Booking date :18th August 2014
                          Hyundai Motor India customer support has been notified about the posted complaint.
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                            Shray Mehta
                            from Pathankot, Punjab
                            Nov 1, 2014
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                            My car got repaired few days back at a Hyundai authorised service station. The mobil oil had leaked and they had repaired it. My car is in Extended warranty And after a few days now, a sign was appearing in the meter and I went back to check as what the problem was. They told me that the oil cooler needs to be replaced. I further questioned about if it was available in the extended warranty scheme and no response was shown by the staff. I am disappointed with this kind of behaviour.
                            Hyundai Motor India customer support has been notified about the posted complaint.
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                              gaurav863
                              from Gorakhpur, Uttar Pradesh
                              Oct 28, 2014
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                              Resolved

                              Address: Mathura, Uttar Pradesh

                              I purchaseed 2 car grand I 10 deisal car in Jan 2015 and it is very bad to know that the engine of this car is based on a cross with fiber only I can't understand why this so as in my both car this cross is broken and I have changed it two times and I also come to know that the same problem is facing by most of grand I 10 customers so why this is made like this that can not perform on Indian roads so this is requesed to check the quality of this product which hold the entire engine.this is very shameful for the big brands like you
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Hyundai Motor India customer support has been notified about the posted complaint.
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                                Rajendra Kumar Gaur
                                from Delhi, Delhi
                                Oct 28, 2014
                                Resolved
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                                Resolved

                                Address: Jaipur, Rajasthan

                                I've purchased an i10 grande (magna) car from Ajmer Hyundai, Ajmer, Rajsthan and settled at Jaipur at present. Regarding inadequate and less effectiveness of air conditioning of my car I complained twice at workshop P.L.Hyundai, Malviya Industrial Area, Jaipur, Rajsthan and they checked and assured both the times that the AC is working good But, I'm not convinced and satisfied by its performance. The vehicle gets inordinate time to get cooled. Ive also compared with other same vehicle of hyundai of my friends the cooling and time to be taken in cooling and i found that my vehicle is not upto the mark as far as AC system is concerned. Further, there is problem in attempting reverse gear too.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Hyundai Motor India customer support has been notified about the posted complaint.
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                                  Andy85
                                  Oct 27, 2014
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                                  Resolved

                                  Address: Mumbai City, Maharashtra

                                  I have booked the new Elite i20 Asta on 26th Aug 2014 (with a multi car dealer - he confirmed me the booking date to be 28th Aug with Mithila Hyundai, Mira road). Its 2 months now and I am yet to receive my car. Before booking the car, I was offered to get delivery within a week by another dealer which came at an addition 25k cost. I bluntly refused. Without this extra cost, every dealer gave a minimum 1.5 months to 2 months of waiting period. I see many pictures on the Internet being posted on various sites and many getting their car within 2-3 weeks without any additional payment. The sales figures for Aug for Elite i20 shows 6627 (source - http://www.team-bhp.com/forum/indian-car-scene/155146-august-2014-indian-car-sal... and for Sept 8903 (source - http://www.team-bhp.com/forum/indian-car-scene/156360-september-2014-indian-car-... So at the end of Sept, 15530 Elite i20 were on road. When I had booked the car (on 28th Aug 2014), total bookings were around 15k. (source - http://www.carwale.com/news/14093-hyundai-elite-i20-receives-15300-bookings-in-2... I understand that the petrol-deisel variation, location of the dealer, which variant booked does count in the booking period. But October is almost ending and by now more 6k vehicles are on road and yet I have absolutely no news on my booking. Any favoritism going on in the delivery process - I suspect so. Why can't Hyundai have a portal to track the booking status (or they don't want to)? When will I get my car delivered?
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    Vinaytanna
                                    from Mumbai, Maharashtra
                                    Oct 27, 2014
                                    Resolved
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                                    Resolved

                                    Address: Vadodara, Gujarat

                                    My name is Ami Tanna ( GJ06HL4901) Hyundai I20 purchased date 20/08/2014 from Aldiam Motors Vadodara Gujrat, surprisingly my rubber cover of my key has started getting damaged for which i am unable to use its automatic functions, on showing the service center they have asked me to purchase the new set of keys worth Rs 8000/-. Surprise to know how come such a reputed brand can provide with a damage set of keys and secondly asking me to pay money instead helping me out. Kindly suggest a way out, i want you people to change my key rubber cover so that i can use the functions for which i have paid so much money. Thanks n Regards Ami Tanna [protected],
                                    +3 photos
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Hyundai Motor India customer support has been notified about the posted complaint.
                                    Need solution

                                    New Key Damage - Comment #2073106 - Image #0
                                    New Key Damage - Comment #2073106 - Image #1
                                    New Key Damage - Comment #2073106 - Image #2
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                                      rajeeshraj
                                      from Bengaluru, Karnataka
                                      Oct 27, 2014
                                      Resolved
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                                      Resolved

                                      Address: Kozhikode, Kerala

                                      Hi, I have given my Grand i10( KL18 M693) car for second service to apco hyundai pavangad calicut on 8-10-14. with in one week my car got break down due to starting trouble and again service people took the car to apco hyundai service center on[protected]. Today I contacted the apco service center, as per them they have order the emergency part replacement on[protected] and it will take again 6-10 days for replacement. Kind attn Hyundi. Why taking this much of time for replacement ? . what is the max time delay for emergency parts replacement?
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Hyundai Motor India customer support has been notified about the posted complaint.
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