Hyundai Motor India Complaints & Reviews

Hi, Myself Suman Ghosh (Mob: [protected]) owner of I10 Era, Reg. no:KA03MS7359, met an accident inside Madumalai forest in Tamilnadu on 22/11/2014 around 2.30pm.due to lest side front tyre blast I lost control of the car(speed was 30km/h), after that I called RSA dept. they didn't provide me towing car, I arranged myself with help of local guys and sent to mysore advaith hyundai around 1am, though they were not receiving car, after a long discussion I forced to received my car. I am really scare about the product, why it happen when speed was around 30 and there was no other car, how car lost control due to tyre blast, what will happen when I will drive around 100 speed?? Under basic warranty I didn't get any RSA, why??? Mysore Advaith Hyundai doing servicing my car without RCA, how??? my mail id:mystic.[protected]@gmail.com Regards, Suman

Sir my name is satish I am having eon no AP37 BT 1636 on 13.11.2014 i have given rajahmundry service centre for to check back suspension .the complaint has not solve .i required the complete detail what they havebeen made and why problem not solved

Please be informed your above mentioned dealer is providing very unsatisfactory service to its customer. I was there for the second service of my Eon car. No one is there to explain you anything about the service on arrival.Issues mentioned in the job card were not properly taken care off. Car washing was not done properly. I was advised to go the near petrol pump to get the tyre pressure checked. I had to request and wait for long time just to get the printed bill as I was advised system is down and I can pay the amount and collect the bill latter. I am very much dissatisfied with their service and requesting you to please take immediate action as these things are very badly effecting the reputation of Hyundai in Kangra . I was advised about their bad customer service but still i went for Hyundai as my second car as no doubt Eon is very nice car in small segment.

I TOOK A GRAND i10 THIS YEAR I WAS OFFERED ALLOY WHEELS IN THAT CAR BUT RECENTLY MY CAR'S TYRE GOT PUNCTURED AND I HAD TO REPLACE IT...THEN I SAW DAT THE 5TH TYRE IS NOT ALLOY THE 5TH WHEEL WHICH WAS GIVEN TO ME WAS NOT AN ALLOY WHEEL ANKUR SINGHAL +91-[protected]

After servicing at gandhcenter. hyndai at solapur sterring get jamed and eps light starts blinking again take vehicle to service center. from last 2 days it Is in service center they are not able to find the problem. When i will get my problem solved

Dear Concern, I had purchased a Santro car on 30-April-2014 from Nimbus Hyundai, Noida. My gear lock is not working and I raised the complain for the same in the showroom several times. First time the executive in the showroom showed interest and sent me a mechanic from MINDA company. The mechanic told me that the lock is of crosslink company, not of Minda. Eventhough, he tried to repair the lock but he couldn't. He showed his helplessness and gave me the details of the crosslink executive named Sonu and said that the lock is non-repairable. Since, the lock is in warranty, Sonu will change it free of cost. But, this guy sonu is giving me excuses and spoilt my 3 days. This shows that the after sales service is very poor in Hyundai. Can anybody dare to call me and resolve my issue??? Regards, Sachin Kumar Mob: [protected]

Dear Sir/ma'am, This is to bring to you kind notice that I have purchased Hyundai Xcent on 25th May 2014 whose registration number is HR26CG 4175 & previously I owned Hyundai Santro car which was purchased in January 2005 from "Orion Hyundai, Hisar". I recently came to know that "Hyundai company offers loyalty bonus to the customers who is previously using their Hyundai cars. So normally this loyalty scheme should have made me happy rather than unhappy because now I am feeling cheated because the dealer " Orion Hyundai, Sector-14, Gurgaon" neither informed me about this scheme nor given any benefits being the old user of Hyundai cars. Thus this kind of behaviour forced me to write a customer complaint & made you aware of harassment, financial loss & mental agony etc. I hope a genuine effort will be put in this matter & the related benefits will be given to me at the earliest. Regards Rivish Jain M - [protected]

Dear Ones I bought a brand new Verna form TAPAN Motors. But from day one i feels headache while driving and who ever sits in the starts vaunting while driving. Personally with me, i never vaunt whatever is the driving condition or road etc. My all family members and friends are feeling the same problem in my car even the manger of agency has also agreed on my point but reason is still unknown. I m very much frustrated and cant go for a long drive. Kindly help in solving the issue as i thinks Hyundai is very reputed Brand. Regards jagroop Singh [protected]

I have purchase Hyundai sentro car in Riya Hyundai, mehsana distubuter, gujarat, but his WORK SHOP manger no provide service for tyre replacement, his talk to me owner arrange it self tyre replacement form MRF Show Room . my car details :- Vehical no :- GJ 2 BH 8219, Owner Name :- MILAP S PATEL, Parches date :- 15/04/2014 Front RHS Tyre Damage for inside creak in 1 months but no answer for replacement Your Distubuter. Give me my answer Milap patel Mo no :-[protected] [protected]

I bought my verna fluidic in year 2013 on 11march.after 1st servicing i started xperiencing clutch problems.it used to stuck.wen i gave my car fr servicing 2nd nd 3rd time i complained them both time but they said not to worry as its a minor thing nd it will nt happen again.now when my unpaid sevicingis over.nd wheni gave my car for normal servicing after 30000 kms they are saying i have to pay 22 thousand for the servicing including front and back break pads.nd they again called me to ask that ur clutch plates need to be changed.dat will cost minimum 16000rs.now when i have been complaining abt it frm 6th month from the date when i bought my car and it is still in warrantee den y should i pay fr it.its ridiculous nd pathetic.i have given my car in koncept hyundai okhla.plz reply to my query as soon as possible.

My name is arti. I purchased eon car from kaizen wheels panvel in Dec. 2013.Till date my car is not registered. All money including registration fees I pay to dealer before car dealvery. From last one year i am trying to solved this Problem but i get disappointment. I send emails to Hyundai motors india delhi office, mumbai regional office but no one give me positive feedback.

I vaisakh r chandran, physically handicapped, bought i20 automatic on july 30 2014 from popular hundai karamana trivandrum.they said excise duty will refund within 1 mnth now its 4th month running, but no moves seems yet .so plz take immediate action for the same.

To, Mr. B.S. Seo Managing Director & CEO Hyundai Motor India Limited SUB :- Repeated problem of Service in Rahul Hyundai (Karnal) very bed service, my personal experience with hyundai- Compliant still pending . This is with reference to my car Registration No. UP14 BU 6440. I purchased this vehicle from M/s capital hyundai sector 62 noida on 12 September 2011. It was surprising my vehicle started problem within 24 months. In this connection Rahul Hyundai has replaced several engine parts i.e. Link road & Brack pad & All Disk brack with all bearings, they diagnosed the fault and told us that radiator is damaged due to some valve was repaired. It was shocking to hear when the authorized Service Centre like Rahul Hyundai told me that Your clutch is working but before this service my clutch is ok and they said next service your clutch is not How it can be possible, kindly check my service history * Complete clutch assay was also replaced in 63000km . I had paid aprox Rs. 140000/- against this repair job despite that vehicle was under warranty with in the time period of last 10 months . I also made complaint at company customer care but to no avail they are also not replied me any thing, Ever since I got the Clutch repaired I am regularly facing problem in my car. If my Car is not in use for more than 1 or 2 days, My Car does not use at all. So I registered a Complaint 3 times in Rahul Hyundai. 2 times they have rectified the problem at my end by setting the Idle Actuator & one time I Directly rush to the Service Centre on 24/10/14, they checked the Vehicle thoroughly & replied that there is no issue in the Car, it is absolutely Perfect & ensured me that the same problem will not Repeat again. But after reaching home the same problem again popped up. On 29nd Oct I reached Chandigarh in the same Car. After reaching Chandigarh on next Day there was again starting the noise and clutch problem . So I registered my complaint on 29/10/14 and rahul Hyundai VP called me and said to me left your Car in Hyundai you will get your car with in one day and now you no need to pay anything and after one day The VP of Rahul Hyunadi told me you have to 17000 rs I told him you committed me you won’t pay nothing they told me if you mailed our customer care that’s why you have to pay other if you’ll dealy then you have to 30000rs this is the way the VP of Rahul Hyundai was talking to me. They also committed that the Quality of the previous work was not so good If the problem than they told me the whole Clutch covered under warranty. It will be 100 % free work. But they say now if you want take your car back you have to pay amount and we are not responsible in future the problem will come again I am harassed by all the Authorised Service Centre of Hyundai as I am everywhere gets robbed with Huge Amount of money & misguidance of service personals If the cluch is overhauled at 67000 kms then how it can have a repeat problem within 98000 km running (32000km). Whereas Rahul Hyundai service personal declared that my car is absolutely ok. I hope people are not competent enough to diagnose the complaint and unnecessarily fiddling with the car. They are just trying hit and trial methods which are not acceptable from such reputed organisation. I think, Hyundai India ltd is very well known in market for their best customer services & due to this reason I purchased this car. But I am very much disappointed and upset by the performance of my vehicle and the Quality of Hyundai Service Works/service personals guidance, you are requested to please look into the matter & take necessary action so that I am relieved from the pain which I am facing due to my car. I think it is a definitely some manufacturing defect which should be detected and rectified under Warranty. In case my vehicle is not repaired within seven days from the date of receipt of this letter I shall be left with no option except to file appropriate legal proceeding in Court of Law. I have retained a copy of this letter for record and taking further action. Regards Name :- Sajan Rajnikat Patel Address :- H. NO OB 68GF CHD City karnal Cell No :- [protected]

Sir My self Vinay Kumawat I have purchased hyundai xcent sx (o) from your showroom at P.L. Motors Jaipur Rajasthan dt. 07/08/2014. My vehicle no. is RJ14CW 6971. My vehicle chassis no is MALA841DLEM037650 and engine no is D3FAEM171745.The tyre of my vehicle got burst 2 months after purchasing of the vehicle. I have made complaint to your workshop at mansarover for replacement of the tyre past 1 month. But after assuring me to replace the tyre of my vehicle they are refusing to replace it. Do necessary action to do so otherwise I will go to consumer court. Mobile no. [protected]

sir, My Hyundai I 10 era is 20 month old, few days before when i was driving uphill road I face a sever problem which was very risky also. When I was driving uphill road, it was unable to take load, it was not moving upward in third and second gear, when I shifted to first gear and accelerate, it was asking for second or third gear. When I shift to second or third gear, it doesn't move upward. and I had to stop the car in the middle o[censored]phill road, this caused a lot of panic to me and my family, then with the help of some other people i could manage the situation. Kindly provide me the needed assistance. Looking forward for your response Thanks and regards sunil chhapola [protected], [protected]

sir, My Hyundai I 10 era is 20 month old, few days before when i was driving uphill road I face a sever problem which was very risky also. When I was driving uphill road, it was unable to take load, it was not moving upward in third and second gear, when I shifted to first gear and accelerate, it was asking for second or third gear. When I shift to second or third gear, it doesn't move upward. and I had to stop the car in the middle o[censored]phill road, this caused a lot of panic to me and my family, then with the help of some other people i could manage the situation. Kindly provide me the needed assistance. Looking forward for your response Thanks and regards

I have a Hyundai i10 Magna(1.2L) 2010 July model car and it’s well maintained and done only 20000 kilometers for 4 years. But on last day car suddenly stopped while running and didn't start after that. On contacting with Service Station, they found that problem is with ECM. And Hyundai asks for 39, 000+ Labor charge+ Toying charge for replacing it. I came to know that ECM problem is a common problem on i10 after 20k kilometers from...

I've used my Santro Xing for many years and there is a problem with the engine now. The service center is asking for 45000. I wanted to continue using the car for another 2-3 years. Hyundai should address the concerns of the customers and have some control on the service centers. [protected]@gmail.com

Hello, Complaint number : 36136 We met with an accident on 9th November, 2014 at alibaug. For 4 hours, we continuously followed up with customer care and there was no road side assistance.. First of all no one knew about the nearest service station. Secondly, when we told them about the service station name near Vadkhal, they told that we are closed on sunday. Then, we found that theres a service station near Sanpada, we were told that towing cost will be 18000. We found it to be pretty high and then we towed the vehicle at our cost of 6, 500 and took the car till Sharayu Hyundai at Sanpada. All this process took us atleast 7-8 hours. After visiting the service station, the employee who attended us told us that your towing charges will not be claimed because we have road side assistance for me. This is really pathetic and careless operations from Hyundai. WE WILL SEE TO IT THAT WE TAKE IT FURTHER AND FILE A CASE AGAINST YOU GUYS FOR THIS BEHAVIOUR AND INCONVENIENCE TO US.

Letter No: Complaint No.1 / Hyundai / Customer Care Date: 06-11-14 Sir This is to bring to your notice the absolute callous attitude and disdain for the service ethos of few employees who seem to think that the customers of your products come to your showroom regarding problems of the vehicle more for 'seeking their expert advice and help' than of considering it a business duty to attend them. The case in highlight here is, staff at AKC Hyundai Bareilly U.P. It has been a month now since my vehicle is lying unattended and bringing the matter to the notice of their immediate superiors at Parsakhera too didn't yield any result. The persons involved in both these centers seem to have colluded into holding each other’s interests to prevent me from going any further to approach customer care and suppress the truth wherein they acted irresponsibly and rudely both in words and action. It was in 1st wk of oct when i went to AKC Hyundai to get my vehicle repaired for, its giving abnormally less mileage of 7-8 Km/L with loss of smoothness while driving along with various other repairs. Sales manager Mr Anand after listening the problem simply says he can’t help me as he is involved only with sales and told me me to find out at parsakhera where they send vehicles for repair.I asked to atleast guide me by giving a contact no. for which he said he is again connected with sales only.I was appalled with his attitude when he made me wait for 1 hr getting into his cabin while I was outside the showroom on the road. Finally I was shocked to see the office being shut down and learnt that the SM has left through another exit in the back to avoid me. When I called he disconnected the moment I identified myself. His tele on. IS [protected].Adding insult the injury is his staff who were watching the whole scene finding it very amusing…watching somebody left in the lurch till late evening and seeing the phone was not even being attended to. When I asked for help as to how I can about now, their reply was ‘hame kaise pata hoga soch rahe hai aap?Dekh nahi rahe ki ye showroom hai. Repair ke liye to doosri jagah jaana padta hai!!’Their names were Prakash, Mohit and Rajeev.They were rightly following the footsteps of their boss. Now pl tell me how can a customer inspite of going the showroom of a internationally reputed automobile the vehicle of which he purchased (Hyundai Accent GLE) is rendered this sort of shoddy treatment? Doesn’t the company have any responsibility in after sales? Is this the way a person is treated once he bought the car? While during the time of purchasing you go to any length to appease and please the customer. You spend all time in the world and shower him with all goody goody things and offers. But once the vehicle is purchased, he becomes some sort of a expired object and you look for another prospective buyer. Doesn’t the company advice it’s staff especially ones holding responsible post like Mangers to bind to at least a minimum amount of courtesy and ethics? It’s a shame that I am requiring to spend my valuable time this way approaching you to intervene and take necessary action. You must realize that you are not doing me a favour by attending to my vehicle; rather it’s a duty you are expected to abide by. The manager Mr.Anand has no right to behave this way. It is disgusting. And yes, what takes the cake is when I find out that Mr.Anand and his staff who dutifully copy him are not the only ones to manage to shy away from doing their bit to customer. When I reported the matter to your so called CRE…Customer Relations Executive ..one Mr.Marshall at Parsakhera he did a very great job of first pacifying me and promising to send a rep home to collect my vehicle and get it repaired and then postponing it a bit due to “ technical issues”. He postponed it some 5-6 times till now giving reasons like above and gradually managed to decrease my expectations from your company before cutting short my conversations with ‘ok..ok’ and doing nothing and finally stopped attending my calls altogether. Great..Great.Seems he did Ph.D in How to evade a customer without actually being rude on his face.It has been some 40 days now since your company staff at AKCHyundai Bareilly and service center Parsakhera are being on the roll with me. What I found rather interesting is the way your staff hold each others hand in facing a situation which can possibly gather reasons to complaint to higher authorities. Everybody joins to be on the same side to make it look as if it is the customer who is actually at fault and is being unreasonably demanding. I have call details and copy of messages that transacted between us. But I think is it really required for me to waste my time following up this group of people who are really not worth sparing few minutes or too late to expect any change on their behavior and attitude. I am informing you names and tele nos. of staff whom I approached but didn’t get any kind of help that can be expected: 1. Mr. Marshall – [protected] 2. Mr. Pankaj -[protected] 3. Mr. Ram Mishra – [protected] 4. Mr.Anup – [protected] and I have already given you above, the number of my first contact, the sales manager AKCHynudai, Bareilly - Mr. Anand Finally when I discussed this issue with a friend of mine in consumer forum he advised me to take this initial step of intimating the matter to your Grievance cell or customer care and just watch giving you reasonable time and follow it up slowly keeping copies of my letters to you and also sending same to Indian consumer forum at the same time. I provide you the opportunity to rectify the mistakes done by your staff and take necessary action and attend to my problem for which you are legally bound to. Thank you Major N.Subramanyam Military Hospital, Bareilly