Hyundai Motor India Complaints & Reviews

My HYUNDAI CAR i20, Registration number: WB06F9873, STEERING WHEEL HAD BECOME VERY HARD . WE HAD TAKEN THE CAR TO SAINI HYUNDAI, ON 07-10-14, AND WERE TOLD THAT THE ESP MOTOR NEEDS TO BE REPLACED AND THE COST WOULD BE IN THE RANGE OF[protected]. THE ORDER FOR THE SAME WAS PLACED . HOWEVER TILL DATE, INSPITE OF REPEATED REMINDERS to HYUNDAI MOTORS, VIA EMAIL AND ON PHONE, THE PART HAS NOT BEEN DELIVERED. MY BACK PAIN HAS BEEN EXACERBATED AS DRIVING WITHOUT THE POWER STEERING IS VERY STRENOUS. THE LAST COMPLAINT TO HYUNDAI WAS ON 25-10-14 . PREVIOUS COMPLAINT NO IS[protected]. THE LAST UPDATE WHICH WE RECEIVED FROM HYUNDAI HELPDESK WAS THAT THE PART IS NOT READILY AVAILABLE. IF THE COMPANY IS UNABLE TO PROVIDE THE SPARE PARTS IT SHOULD COMPENSATE THE CONSUMER FOR THE INCONVENIENCE OR PROVIDE IT WITH A TEMPORARY VEHICLE TILL THEY ARE ABLE TO REPLACE THE PART. WE WOULD LIKE YOUR GOOD OFFICE TO TAKE UP THE MATTER WITH HYUNDAI AND REDRESS OUR GRIEVANCES.

Sir During driving my Hyundai Eon era plus car staring of the car got jammed and a EPS signal got red color, kindly suggest me because it may lead to some accident. I purchased the car in December 2013 only and i am afraiding of driving my car, please help me. Shashi Paul Gautam E mail :[protected]@yahoo.com M. No: [protected]

I bought a new Hyundai i10 Grand from Sonebhadra Automobiles Pvt Ltd., Authorised Dealer of Hyundai Motor India Ltd., Renukoot, UP on 27.05.2014. During my first servicing after 1.5 months at Sarweshwari Enterprises, Waidhan, Singrauli it was found out that engine oil level was very low. It was topped up(1.5 ltrs) and after about 1 month when I checked the level once again it was again found out to be very low and there was significant carbon emission in the exhaust.

This time I went to the parent service centre and I was informed that engine would be withdrawn from the car, some amendments will be done and the same will then be refitted. There was no sign of leakage of engine oil from anywhere. I left the car at the service centre.

This type of manufacturing defect is not expected from such a class brand like Hyundai. I don't want any comprises on the engine of my new car. So it is a request to Hyundai to change the Engine of my car or else at least certify that parts which have been amended or added are of HMIL make and HMIL engineers have done the work of refitting the engine back instead of any local engineer.

I am a Sales Officer and car is the part and parcel of my life and I don't want the performance of my new car to go down due to these defects and don't want such engine defects to be repeated in future. Please take a note of the same and do the needful.

Name of Owner: Saptarshi Mukherjee
Registration Number of Car: UP64V6651
Chassis Number: MALA851CLEM114052

Dealer: Hilton, Trivandrum. Yesterday night my car broke down and i called the road side assistance of hilton hyundai.Its from them whom i bought my car and their number was stuck on my wind shield.When i called them and asked to help me, they said they dont have a car to come and do not have a service battery to help. I continued to beg cos i had my wife and children along with me. Then they told me that they will come in bike with another battery taken from a car in their garage and take my car to their garage. I said fine then drop me and my wife home as well, so that we can be safe. Hilton denied that and asked to go by ourselves.There was no point talking to that person any more and I asked him to switch off this mobile and go to sleep.Finally Pothens hyundai is the one who rendered some support to resolve the issue. Terribly dissapointed with Hilton and they have shows the worst of their after sales support. Please take this issue seriously and address so that this never happens to another customer. Koshy

Hello I'm riddhi from past 3 days my car was been ready but don't know why my car is not yet delevered ? I don't know why such innocent staff is working there who don't know anything. If customer calls they either disconnect call o, keep on hold or no answer . Why ritu hyundai is doing charity on such staff ? I request please delever my car as I heard my car is been washing from past 3 days. Please stop washing and delver it.kindly respect time of others .

I have booked the new Elite i20 Asta on 26th Aug 2014 (with a multi car dealer - he confirmed me the booking date to be 28th Aug with Mithila Hyundai, Mira road). Its almost 2 months now and I am yet to receive my car. This is not to complain about any broken promises, but to highlight malpractices in delivery. Before booking the car, I was offered to get delivery within a week by another dealer which came at an addition 25k cost. I bluntly refused. Without this extra cost, every dealer gave a minimum 1.5 months to 2 months of waiting period. I see many pictures on the Internet being posted on various sites and many getting their car within 2-3 weeks without any additional payment. The sales figures for Aug for Elite i20 shows 6627 (source - http://www.team-bhp.com/forum/indian-car-scene/155146-august-2014-indian-car-sal...⇄ and for Sept 8903 (source - http://www.team-bhp.com/forum/indian-car-scene/156360-september-2014-indian-car-...⇄ So at the end of Sept, 15530 Elite i20 were on road. When I had booked the car (on 28th Aug 2014), total bookings were around 15k. (source - http://www.carwale.com/news/14093-hyundai-elite-i20-receives-15300-bookings-in-2...⇄ I understand that the petrol-deisel variation, location of the dealer, which variant booked does count in the booking period. But October is almost ending and by now more 6k vehicles are on road and yet I have absolutely no news on my booking. Any favoritism going on in the delivery process - I suspect so. Why can't Hyundai have a portal to track the booking status (or they don't want to)? Do Hyundai intend to keep their customers in dark during this festival of lights?

I brought I20 car with registration # MH12KY4228 from Ishanya Hyundai, Pune on 22nd May 2014. After a month also, the car had its check engine light alert active till date. The dealer has changed both O1 & O2 sensors, played with the wiring twice but the issue is still NOT resolved. I a not sue whether Ishanya or Hyundai has a right skilled staff to get to the root cause of the issue and resolve it one for the all. I had given them a last chance on my 7th visit on this issue and they seems to be miserably failing to fix the issue. Now, my demand to Hyundai and Ishanya is to either replace my car or return back the price of the car since I am disappointed with their service and product which doesn't hold good with its quality.

My i10 car MH43 AN 1036 is still under warranty purchased in Mar 2013. It gave starting problem 3 times. Once it stop, did not start. needed to toe. Today also it stopped and I will call tomorrow for toeing it. My question is that why did this happen 3 times and why your talented service engineers could not find root cause and repaired properly. I travel with my family and always in fear that anytime it could stop. first time engineer said ECM hung and reprogrammed. Second time aid some petrol part gone and replaced. 3rd time today only stopped and tomorrow it would be toed. Its WORST experience with Hyundai and I afraid of driving Hyundai car now. This was purchased from Sharayu Hyundai Turbhe, Navi Mumbai. Now my car stopped at my native place. I want to request and escalate this issue to the Hyundai Management, Please loo on this on HIGH Priority. The experience as car in warranty period and always car visits only service station, is not satisfactory and not good.

Sir, this to inform you that I had booked Elite i20 sportz on 15th September 2014 at Goa Hyundai located at Verna Goa, and I was assured of car delivery within four weeks time.But now after completion of four weeks the dealers are unable to tell the status of car delivery.So I request you to kindly let me know the car delivery date.

myself dr.amit shivhare, i purchase hyundai fluidic verna1.6vt diseal mp07 cv9819and dealer code w5204 and invoice date17/01/2014 and invoice number rmg1220 second top model in january 2014 fromroyal hyundai motors, gwalior, mp. after 4 month the front tyre has swollen, the complaint of swollen tyre has registerd in showroom hyundai gwalior, but they not solve any problem and not listen, after two month two tyre front and back has busted and my and me just save from that incident, and hyundai showroom at gwalior, my viechel in warranty periode so please change the tyre and check technicle fault why tyre tyre on same side front and back has busted and one tyre is swollen, i think i select hyundai car because service are too good and car is too good, please maintain company reputation.my contact number [protected].

Dear Sir/Mam, I purchased a new car Hyundai EON Delite+, Registration No.-UK08 AE 6842 from Khanna Automart Pvt. Ltd., Manglor Road, Roorkee on dated[protected]. This Car has been Registerd on dated[protected]. During Receiving of HSRP Autorization Slip on dated[protected], I have told to Sales Executive of Show room that my name in HSRP Slip is wrong Vipin Kumar in place of Vipin Kaushik. He told me that he will correct the name in RC. But after many time calling him approx 4 month later he told me that your RC has been receive with same wrong name. I said to him that I want RC with correct name. then he assured me that your RC will receive in few days. After that I called him many times. But no result found. Then I contact to sales Manager. He gave me the contact No. of RTO Agent. I ask him about RC . On dated[protected] He told me that You will get RC on[protected]. After many time calling to him no result found. Then on[protected] he told me that Your RC has been lost. Now new RC will be made in RTO. But on dated[protected], he told me that your RC has been made n tomorrow I’ll give you. Then finally after 8 month on dated[protected] I got it. When I saw this RC, I found that this RC was with that wrong name. only name correction with pen and a stamp was there on that RC. When I complent this to RTO Agent, he misbehaved me a lot. Now I return this RC to sales executive. Now they are saying that RC is not available in RTO office And till now I did not get RC and I am suffering without RC only because of lack of awareness of Hyundai showroom officers. Now question is that when that RC has been lost then that RC from where come? And on Road when if any RTO officer will stop and will check RC of vehicle, then who will be responsible? So it is requested you to kindly give any solution for this problem. And I am assured that you will do need full action against this problem.

Dear sir, I VIJENDRA V NAIDU HAVING HYUNDAI EON DELIGHT+.MY CAR SPEED WAS NEAR ABOUT 20 TO 30.WHEN I PRESS MY BRAKE IT WAS STUCK I CANT ABLE TO STOP MY CAR AND A ACCIDENT HAPPEN WITH MY CAR.SO PLEASE LOOK INTO THIS MATTER IT IS VERY SERIOUS MATTER BECAUSE ANYTHING CAN HAPPEN WITH ME BECAUSE OF THIH BRAKE. MY CAR NO IS-GJ-05, JC-9803, SURAT GUJ MY CELL NO IS-+91-[protected] MY EMAIL ID - [protected]@rediffmail.com MY RESI ADD-A-6/103, SOHAM RESIDENCY, BHATAR ALTHAN ROAD, NEAR CANAL JUNCTION, ALTHAN, SURAT

Please refer my Complain no .120169.dt. 4th October 2014 I Was going to Faizabad because my fatherilaa expired, but in the morning of 4th October front break was out of work(fail) and due to that my car make accident with devider on highway. Due to that car could not be drive. The Accident was between Barabanki & Faizabad.main place is Muwai Kasba near Petrol Pump. Then i call on your Toll free no. [protected] for reaquest to help & repair to all these things . after 30 minutes of complain i got phone call from Faizabad and they said, he is sending vehicle(crane) from faizabad for(toaching) help, but after 30 minuts again i got phone from same no. he said that faizabad servcie center not responding so i am sennding you crane from lucknow for help and after few minutes again he said that lucknow service centre not responding i am sending you crane from Basti. I wait around 7 hours on highway but no one came from Hyunday for my help. after that we hire private vehicle and machenick and then we go faizabad 6.30 pm you assured to your customers for 7 x 24 servcie but all are wrong commitment by you. now i am decided that i am going to sell my car I20 sportz model and never buy anything from your Company.total- 7- 8 cars from Hyundai in family relation but after this poor service by you, we all are going to sell . Onething more if any body ask to me about car of Hyunday or their servcies then my comments would be negative. Just let me send your reply about this matter as soon as possible.

I have purchased I 20 Hundai delivered on 3/11/2013, from Hundai show room at Nasik.On 16/10/2014 a major Accident took place by hiting heavy loaded Truck on National Highway Nasik Agra.The vechile wad heavly damaged from Rigt side and front side, after that vechile was deposited at Authorised show room in Nasik..Even loaded Truck hits a car and Air Bag doesnot opens ? I requred compensation as replacement of Vechile as this might be faulty vechile Vechile Reg No MH-17-AZ-223 presently deposited at "UJJWAL AUTOWHEELS PVT LTD NASIK MS DETAILS CAN BE VERIFIED FROM SHOW ROOM

I am Yogesh Parekh..owner of Hundai Santro GJ-6-BL-209.. On September 9 & 10th 2014. there were floods in our area & my Car Hyundai Santro was submerged in water.. Aldiam Hyundai service station sardar estate vadodara on their own came to our society with 200 houses, & verbally assured of repairs of Hyundai cars & towed my vehicle on 11th September. We were informed on our visit to your service station that we are having cashless insurance of Oriental insurance co. after checking insurance policy..by Mr.Dave your Hyundai co. representative. After repeated follow ups & visits of say 5-7 times during the this period no concrete date of repairs was given neither Estimate of expense was given under the pretext of cashless insurance.& No permission of ours was obtained for any amount to be borne by us, under the same pretext that we have cashless insurance & the insurance company will bear the expenses. Now on 16 oct...when we were contacted by Mr.Vikram service manager for settling the dues & collecting the car..& on our visit were informed that yet the insurance Co has not sent the details & relevant documents. We are truly stunned aghast & shocked for paying the bill as we were not given any estimate, or idea of any amount to be given by us against the said repairs. On our repeated request to meet the higher authorities, we were insulted, humiliated by Mr. Vikram & were said to complain wherever we may deem fit. In the evening we were again had a meeting with Mr. Gohil who introduced himself as General Manager, and he acknowledged the mistake of not informing us about the estimate, and came out with suggestion of removing all parts but insisted upon us for paying labour charges... This is a great mismanaged workshop with malafied intentions to rob and cheat us for their personal benefit using your Hundai Company name. At the time of Diwali festival we are put into great hardship. Hundai Company should try not to have such cheat Service Station.. Please note that unless & until the matter is resolved by your intervention we will be forced to take legal action in appropriate court or forum.

I have purchased grand i10 on 1 October 2014, but till date I didn't received any documents related to RTO, Neither invoice nor tax receipt.Even I"m not sure that they paid road tax or not. I am really annoyed with such kind of services. Hyundai should maintain their service experience. Hyundai should take care of such type of irresponsible behavior of dealers. Today I am writing this mail because today I paid 3000 Rs penalties of driving car without registration I lived in indore and my town is Bhopal, I planned to take my new car to my hometown but Hyundai dealer doesn't want it :( Please consider this as my official complaint, Dealer Name: Sunshine Hyundai, airport Road, Indore Regards, ashish singhal. Mob: +91 [protected]

I have been struggling with your Dealer Shreeram Hyundai (Borivali West) Dealer since last few days. They have quoted me an insurance value for my vehicle booking for Elite I20 Booking ID C[protected] which is far higher than the prevailing rates in the market. On speaking to them on disparity, they said they cannot consider these rates overcharging since these are provided by Hyundai Motor India & cannot be changed. Reason I was given that these rates are provided by Online Hyundai portal & cannot be changed. My request to them if you cannot be competitive I will get the insurance done myself. Insurance is a Third Party product & no customer can be forced to have an insurance with particular Insurance company by Hyundai Motor Limited. Their contention was these rates are driven by Hyundai Motors India Ltd & customer has no choice but buy insurance from Hyundai Motor India Ltd. If this is true, then the practices are monopolistic in nature & cannot be accepted. I had given a complaint with your call centre & email team on 8th October Got a call yesterday morning after 7 days against prescribed TAT of 48 Hours for the case, on call I requested for immediate solution as my car is already due for delivery. I was promised that I will get a second call from the escalation/grievance team & problem will be sorted out Tuesday itself. Even after requesting to get this sorted out yesterday I have not got a call from the escalation team. None of the no’s mentioned by the team for second level escalation are reachable. They are constantly engaged. No’s that I am trying since last 4 days, not even once, I repeat not even once I was able to get through. No’s are mentioned below. You can try them yourself to check. HMIL West 1 Regional Office Service Support Mr. Sharafat[protected]Mumbai, Maharashtra, Goa) Sales Support Ms. Chanda[protected] HMIL West 1 Regional Office (Maharashtra, Mumbai) Sales Support Ms.Anita Kamble[protected], [protected]@hmil.net This is real bad customer service. Complaints not acted upon for 1 week, Local escalation office no’s are not reachable what is customer supposed to do? I have come forward to highlight wrong practices followed by the dealer & HMIL is making me feel like in am the culprit. All the no’s given above were constantly engaged or giving busy tone. I had called up your call Centre also on 8th October & registered a complaint, till date no one has acted on it. Amit Shah M-[protected]

Referenec complaint nbr :[protected] Raised date[protected] This is to bring to your notice that i had purchased Hyundai i-20 Magna on 19/06/2014 from Charisma Hyundai and unfortunately i had lost some car docs post purchase . After the contact with dealer i was suggested to raise an FIR which i promptly did and submitted the same to the dealer . It was then agreed that i will receive the docs within 5 working days but it has now been 3 months from that and after numerous irritating visits to the dealer and calls to customer service the issue still remains unattended . I also called up Customer service and dealer to check for status and the response was " Pls wait for some more time " . They are not even ready to give a date now as to when till i wait ! Also note that, due to this delay from Hyundai i have yet not been able to register my vehicle and thus a fine is being imposed on me . Pls take it up on priority . Sahil, [protected]

I am having Hyundai car GJ 06 FK 8004 purchased in 25 December 2012 at Vadodara through Aldiam Show room, , Makarpura Road, Vadodara. On 10 th October 2014 my car unexpectedly shut downed at 9.30 am in Vadodara while going to Ankleshwar on Job. Immediately I phoned to show room and explained about problem.the told that we will pick up the car from the place and will see what is the problem.They have pick uped the car after 4 hours from the place. After checking they have replied that battery is downed and required to be recharged.After two days i.e.on 13th October 2014 they have told that one cell of battery is damaged and require replacing.For that they have asked INVOICE Bill and SERVICE BOOK. Next day I have submitted the requirement.After receipt of Invoice and Service book only the have given battery for checking report and replacement. I have to come daily at Ankleshwar for my duty .Without car it is very difficult to attend Ankleshwar for my duty. Exdended warranty is a one one day process and we are paying money in advance.Eventhough this, My car is in your service station since last 6 day and yet there is no result from your side. If I have extended warrananty, so Batterry shuould be replaced very fast.Expected early reply and result. Chandrakant S Mandge (M) [protected] Email : [protected]@gmail.com

Dear sir, god morning. In above regard, I want to inform you that I have booked the new i20 elite diesel Asta model (white colour) about 2months back by the name of Dr Anil Shankarrao Nandedkar/Shankarrao S Nandedkar at the jaya Hyundai showroom at Nanded, Maharashtra state and have also paid the advance amount of rupees 25000+ rupees 1lakh already.Also I have submitted the SBI loan sanction letter on proper date in advance. I was assured that I will get the new vehicle on 3rd October 2014 as per my request.I was in regular touch with the showrooms sales executive for the above said period.I was informed that my vehicle has already been received and will be delivered to me on the above said occasion. However on 2nd October I was informed that my vehicle has been given to some other person… I was very much depressed and literally had tears in my eyes…I went to the agency, but could not find a logical reason for all this nuaisance..They offered me other car models like old i20/elite i20 sportz/verna etc.They were ready to even cancel my booking, if I wish.When I refused, they promised me that I will get the vehicle by 9-10th October.I again requested them to deliver my vehicle on 16th october’2014 and they promised me to do so.However on recent communication on 14th October, I came to know that I may not get the vehicle even on 16th October. Thus I have lost faith in Hyundai’ customer care policies, its reliability and its reputation before entering the Hyundai family.I have lots of questions in my mind. Can you give justice to me????????? My cell no-[protected] THANKS A LOT..