Hyundai Motor India Complaints & Reviews

Hello sir I am hardikvalia from Bhavnagar, Gujarat. I have buy a new fluidic Verna 1.6sx on 27June from shivalikib auto gem, Ahmedabad. My car registration number is… GJ 04 CA 2617. My car engine no. is… D4FBDU351169 My car chassis no. is ...MALCU41ULEM171157 I am suffering with coolant leakages problem in my car till I purchased it, after 600 kms running I see the coolant is leakage. ... I contact to shivalik hyundai & he said please top up coolant tank with mineral water or coolant. We check it at service time. I will go for service on[protected] @ 2493 kms. The service centre is 200 kms from my home, (Bhavnagar to Ahmedabad) I contact mr.bhagyesh @ shivalik service centre& told about coolantleakages, After service he said your problem is solved... But after 4 days I see coolant is leakages... ...and after in every time approx. 800-1500 kmscoolant was empty. Then on[protected] I go at shivalikhyundai service centre for leakage problem. Mr.d n jha(manager @ work shop) told me to put car for 2 days, After service he trial 200 kms on[protected], & tell me your problem is solved. But next morning[protected] I see coolant level is down approx. half tank. I contact mr.jhasir& he take my car from Bhavnagar on[protected]& now he tells me to open ENGINE. Buy I can't say yes. My car current running 5600 kms&i put my car 3 times for coolantleakages problem, at this time (4 th time) my car is already at shivalikhyundai service centre, no one can solved my problem or can't give me right answer, mr.d.n.jha was tell me to open engine, head, block gasket. Then on[protected] I go at shivalik Hyundai and talk to… Mr.d.n.jha…….shivalik Hyundai work shop manager Mr.rakeshpatel …..sales manager @ shivalik Hyundai Mr.prakashpatel…..service advisor @ shivalik Hyundai Mr.vikasbandhawala ….custumor relation @ HYUNDAI COMPANY They all are say me to open the head-gasket, but I can’t say yes… They told me it’s a minor problem, In future you have not any kind of problem create, As telephonic discussion mr.vikassir told me 100% your problem solved... Please give us approval for open head – gasket, After 2 days I say yes for open head-gasket, They have told me head is minor band, we repair it, & We change gasket…. Then on[protected] they have trial approx. 350kms, And mr.d.n.jha tell me your car is ok, but we are not sure, In future it create some problems, Please put your car after Dipawali, we change engine… Hyundai Company gave us engine replace approval, But we order after dipawali so u come after I call you, I said to mr.d.n.jhato… My new engine came with gear box? He said no gear box is old but full engine replace by company, I said ok, please call me after engine came, Between in this time[protected] to[protected] I have driven my car very Carefully approx. 600-800 kms, And that time One new problem create… In the coolant tank half coolant tank is empty & Other half is full by coolant….. I see the half of empty is very dusted & jammed carbon, In the radiator also very dusted & carbon, Then as telephonic discussion I goshivalik hyundai on[protected], I see the engine without head, They are told me change half engine without head, They are told me Head is not a part of engine, I can't say yes... I told mr.d.n.jha coolant tank is dusted after open the head, He said we clean it, And they are open radiator, it’s very dusted… They can’t proper fitted the head & gasket, When I say yes to open head gasket they work is very very bad... Please see attached photos of it. In coolant empty box are showed black, In the radiator also very dusted & carbon, And then I go to shivalik hyundai showroom @ s.g.highway, Ahmedabad. And put my car at showroom, And then after discuss with vikassir & sachinsir... they change only half engine... but problem not solved... After they have order full engine... but still my car is at shivalik work shop from 3.november ( till @ shivalik work shop) Approx 1.5 months NOTE….. * In the SHIVALIK HYUNDAI showroom & work shop no one can give me right answer, • at show room Mr.aalapsir tell meHERE WE ARE ONLY SELL THE CAR, * WhenI put my car before Diwali on[protected] mr.d.n.jha forced me to sign on customer satisfaction letter. * At this time my car GJ 4 CA 2617 at shivalikhyundaishowroom till[protected] * I buy my car 27June 2014, after buying i go Ahmedabad ( 200kms from Bhavnagar) approx. 6 - 7 times for only one coolant leakage problem. But no one can solve my problem. * Current my car running 7000 kms, approx * After open the head my car noice is changed, * TILL MY CAR IS @ SHIVALIK WORK SHOP FROM 3rd NOVEMBER... * THEY ARE KEEP ALL EXPERIMENT ON MY CAR... * NO ONE CAN SKILLED LABOUR * FROM 3rd NOVEMBER TO 3rd DECEMBER APPROX 5 TIMES THEY CHANGE ENGINE... * THEY ARE CHANGE ENGINE LIKE CHANGE CLOTHS WITH OUT ANY PERMISSION... * SHIVALIK HYUNDAI IS VERY VERY BAD ABOUT SERVICE... * THEY PUT DEMO CARS ENGINE IN MY CAR... IT'S LAST CHANCE TO SHIVALIK HYUNDAI... AFTER NEW ENGINE MY PROBLEM NOT SOLVED I WAN"T NEW CARE So please solve my problem earlier... Best regards hardikvalia Cell...[protected] Mail id … [protected]@gmail.com

hi, this is dipesh c patel from baroda, i want to buy hyundai i20 elite magna from baroda on ex showroom price .i want to clear my R.T.O and insurance by my self ...but your authorised dealer said that you have to do it compulsory from hear... reply dipesh patel [protected] email. [protected]@gmail.com

Dear I was purchase a Hyundai verna on 28 april, 2013 from Godawri Hyundai Opposite Focal Point, Ferozpur road, Moga, Punjab, 142001 .At that time dealer offer me exchange bonus. Then i exchange my swift car.But till now i don`t get my exchange bonus. Please help me. Thanks and regards Amandeep Manshahia

I have booked a yearelite i 20 era on 28th of October in a promise of delivering car November month end, but month end they made a call saying that they are not receiving any elite car from factory of huyndai. THey told era model will not be recieved this year so asked me to upgrade my Era model to Magna, thetrhn only they can deliver it this year...so as per their suggesion i have rebooked for magna so that in recieve car before Xmas, now just 6 days from second committed due date MGF sales people are saying they are not recieving any stocktelling from factory ... Again they are not sure of giving car before Xmas...what else can i do.oini...upgtading the booked model to magna as per their request...waiting an extra month for getting the car...frequent reminder for the car...still they are telling they are not recieving any cars from hyundai factory...i dnt know what all things are going wrong...please send stock which they are requesting...i had enough of this...please fix this as fast as possible...

Dear sir, I took sports i20 model on november 2013 from your dealer (Hyundai marthakara, Thrissur, Kerala). Since then am facing problems with airconditioning, axle problem .For rectifing ac problem i left my car 10days in your dealer showroom.Now i am facing axle problem for which they are telling they don't know how long will take to rectify the same. Your dealer is behaving too badly to me.They dont have the time even to speak to your coustmer which is weaking the coustmer relations. During guarntee period dealer is beahving like this, so what can we expect after 2 years .i tried to call manging director of MCP ( your dealer) for last 2 weeks .But he is not picking up my phone, even he attending other numbers. As am busy in my business schedules, its not eazy for me to go through your dealer and its effecting my day to day activities .So requesting you either to change my vechicle or for exchange with your other models which will be benecfical to me . Kind regards Shijo jose +91-[protected] Email:[protected]@yahoo.com

This is to bring to your notice the level of extreme harassment created to the customers . I had visited “Harsh Hyundai” workshop for a Accidental Repairing . I had initially come with a Rs.[protected]/- budget checkup by the concerned service advisor, Hyandai Service Adviser (Mr.Vijay and Mr. Ankur ) calling again and again increase demands and during this I can come about 3 to 4 times. On enquiring repeatedly about the gigantic bill & the unnecessary & unwanted additions in the material (extra components) & labour costs attached to my final bill, I finally Pay 79000 after that i can complain they can rembuisment 10000 Rs . I don't know why such innocent staff is working there who don't know anything. If customer calls they either disconnect call o, keep on hold or no answer . Why Harsh hyundai is doing charity on such staff ? . I want justice from the Director of the Consumer affairs & fair business practices of Hyundai – India & need the extra money to be compensated to me that I had to shell out for a default system displaying wrong pricing of parts & components thereby increasing the estimate & final bill exponentially to unbelievable heights beyond our paying capacity. Waiting for your earliest convenient reply asap. Thanks & Warm Regard Sumit yadav Mobile: [protected] My hundai I-10 Reg no-HR36-V7623

I am having a Hyundai car-I-10, Reg No.HR-36-V7623, Model 2013, purchased at Gurgaon.My met with an accident during damaging the front bumper and collent of the vehicle. For repairs, I took it to Harsh Hundai Motor service station at Rewari, on 14.11.2014 but now 22 days have gone, my car is still not repaired and saying that parts are demanding from Hundai Company. After that they can change colour of my hundai and again said that drop car again. My details Sumit yadav [protected]

On December 9, 2014 I called up Arvind Vehicles Pvt. Ltd asked them to pick up my car ( UP 80 CX 5962) Hyndai Xcent VTVT for second free service on December 11, the executive informed me that the car would be picked up at 10.00 of the scheduled day. I waited till 10.00 am and no information or inquiry regarding the address where the vehicle should be picked up, I contacted the service centre again then they started the process and finally the vehicle was picked up at 10.50 am, my residence is just 3km away from the said service station, because of that I had to take leave from my assigned duty. though it is said it is free service ultimately I had to pay Rs.5015/- for the service centre to get release my vehicle at 05 pm of the same day. hyndai is charging heavily and taking their own time to finish the required service. Roy Dolphus [protected]@gmail.com +91 [protected]

Constant electrical issues coming in my brand new hyundai verna.last year when my car was only 2 months old an issue arised with its central locking.now again aftr 1 yr its ac control isnt working.sent 2 mails regarding this to the company but no reply came from them via mail or call.very depressed and annoyed with such cheap parts being used in such a costly vehicle. VIJAY KUMAR SINGH RANCHI, JHARKHAND [protected], [protected]

I have a xcent with reg no:KA02 MJ4832, its rear lock is defective.when I approached service center-Blue hyundai in bangalore, they had agreed to replace it under warranty. Even after repeated enquiries since two months they have not replaced it. I had cald hyundai customer care number [protected], executive Mr.Deepak dint take my complaint even after demanding for that and i even asked for complaint number which was not given. I request anyone from hyundai india to intervene and solve this.

Sir, Iam having a i10 era model car with a registration no.TN72AM2737 which I purchased through Susie Hyundai Tirunelveli on 10/6/2012 and the very next day it was garaged for clutch oil seepage and got it back only after few days with replcaement of clutch set with company expense. The reason so claimed by them for the same was a faulty housing which they attributed as a error at manufacturing point.Now my vehicle has run for only 19000 kms and it is being garaged at the same Susie Hyundai Workshed on 3/12/14. They say that the clutch is in bad condition and has to be replaced with whole housing.They dont have it in spare so they have to order somewhere from Kolkata.They say that they may receive it on or after 12/12/14 and afterwhich only they will decide the further course of action.Now my question is Why do you produce a car for which you dont have enough spare parts.You are very much aware that one foolish customer is ownig your defective product and he may come at any time for the same complaint and why you havent arranged for the spares with preknowledge.Any how you are going to further burden me with your bills atleast ensure quick delivery of my vehicle. Suresh [protected]

I am having a Hyundai car-Getz, Reg No.MH-12-DY5872, Model 2007, purchased at Pune. While travelling towards Kolhapur on 25th of November 2014 the engine stopped working at Satara. The call was given to your Satara Dealer( Kanse Autowheels Pvt Ltd) and your engineer visited the site and after scanning told me that there is no problem in the car. The car engine started working after touching some wires, but after 6/7 kms.running again it stopped working and the engineer dignosed that the fuel is not working and the same should be replaced and it will take some 2/3 days time as the same is not available at Satara. In the mean while a motor mechanic having small garrage was called by my friend and He said that the fuel pump is OK and only the crank censor is faulty and the same should be replaced. Since it was not possible to change the censor outside Your service engineer was requested to take the vehicle to the workshop. There the car was lying for about EIGHT days and everyday some other fault was detected by your mechanic which was not there at all. I was constantly requesting them to change the crank censor. Insteadof doing that they changed the fuel pump which was not necessary. The vehicle did not start. Then the enineer informed me that the ACM( ECM) is not working and the engine requires O/H. As I was not satisfied with the suggestions after 7days on 2nd of December 2014, I took the delivery of the vehicle without any repairs and the other engineer in Private Garrage " AUTO SCAN CARE HELP LINE " just changed the crank censor and the vehicle was ok within ONE hour. I could drive the vehicle and come back to Pune without any difficulty. The O/H would have cost me not less than Rs. 40, 000/- which work was done just in Rs.3000/-. Your service center kept the machine open .I had to spent Rs 1500/- towards labour charges for fitting the same(Timing refitting). and also Rs.850/at your service center towards their charges for doing nothing. In this process unnecessarily I had to incure expenses of Rs.5000 to Rs.6000/- for going to Satara From Pune on 2-3ocassions. Will the company reimburse me these expenses and Physical agony suffered by me.

Name:-PRANAV. D.MULSANIYA Mobile:- +91 [protected], [protected] Registration No:- GJ02-BH-8674 VIN:-MALAA51HLEM834392 Engine No: -G4HGEM793189 Delivery date: - 8/4/14 Model: -SANTRO Color:- Rys Silver Sold By:- Concept Motor(I) pvt ltd. New York complex, opp.Ranjit Petroleum Bodakdev S.G Highway Ahmedabad-54 Subject:-About sales, Accessories and fitting I purchase my Sentro car 8/4/14. I booked my car with advance amount booking before 10 days of delivery; delivery date was 8/4/14. I reached your showroom early morning 10 ‘O’ clock buy they ask we can’t deliver your car because accessories are not fitted on your car. And said 9 PM evening we deliver your car. I agreed with them. Then 11 hours I wait your showroom for delivery. They deliver my car at 9.30 PM in Evening. Think about sir, is this sales promise or sales ethics or sales responsibilities? Ok This matter is related to sales Now my second complaint about genuine/original accessories. Your dealer promise & agreed to give me as under accessories. 1. SONY music system with 4 speaker . 400 watt 2 speaker (Rear) 200 watt 2 speaker (front) But they fitted chip/duplicate KENWOOD music system in my car. They not fitted said music system. 2. Hyundai genuine /original WHEEL CAP / WHEEL COVER with fitting But they not fitted wheel cap / wheel cover in my car. 3. Hyundai genuine / original SPOILER with fitting But they not fitted spoiler in my car. 4. Hyundai genuine / original SECURITY SYSTEM with fitting But they not fitted security system 5. Hyundai genuine / original DOOR MOULDINGS with fitting But moldings are not fitted proper and genially. it is duplicate and chip My third complain is lower, chip, not genuine accessories fitting Sir, Dealer not give me genuine / original and said accessories. I inform to dealer many times to give me my accessories between 7 months but dealer not give me positive and responsible answer. So give me positive, responsible and genuine reply to me as early as possible. Otherwise I will take legal action and I will go consumer forum. I attach all photographs with problematic situation. You can see it. NOTE:- I HAVE NO ANY EMAIL ID SO PLEASE REPLY ONLY MY CONTACT NUMBERS Thanks Your faithfully Pranav. D. Mulsaniya

Dear Sir, I have purchased a Santro Car from your company bearing registration no. MH 12 FP 4076 from Kothari Hyundai Pune.Bus since last one year the Car is frequently giving problem and stopped in between the journey on the road. This complaint i have so many times given to your authorized workshop at the time of stoppage and servicing. I am doing regular servicing and now the car total run is only for about 40, 000/ kms from its purchase date. Now the Car is stopped due to problem on 29th evening from 6.00pm on the road at Kothrud Pune and then your Mechanic charged me Rs 400/- for emergency visit to car and then he has adviced me to toe chain the Car by Crane to the workshop and then I have to pay Rs. 1200/- to crane operator and the Car is now at Kothari Hyundai Workshop Pune since Saturday. The workshop people informed that they will look in to it and inform to me the problem. If this type of problem in car occurs frequently after regular servicing and i have to incur so many amount for breakdown, it is serious on the brand of " HYUnDAI" Please look in to it personally and give me feedback. |

Hi, I had purchased a new Grand i10 (Asta O) on November 15th at (Advaith Hyundai, Belavadi Industrial Area, Hunsur Main Road, Mysuru, Karnataka). On November 30th, the vehicle stopped moving itself, Hence I reported the issue to the 24X7 road side assistance team. The assistance team towed the vehicle to the Advaith Hyundai, Belavadi Showroom for the vehicle inspection. On inspection, they have reported that the vehicle clutch plate has been broken down and has to be replaced at the cost of Approx RS 5, 500 which has to borne completely by the customer. The service team replied back saying due to bad driving the vehicle has developed the clutch fault, which is completely baseless, I would like to inform below points. 1) The Vehicle is brand new and has been driven around 425 Kms only with only 15 days o[censored]sage. Even the registration number is still not fixed. Any kind of driving should not cause the clutch plate to fail in such a small duration of time 2) The vehicle driven was by experienced people with more than 4 years experience and Grand i10 was the 2nd vehicle. I strongly believe the defective clutch plate is due to manufacturing problem and the clutch plate has to be replaced at free of cost including labor charges. A normal clutch plate life will be usually around 30, 000 kms and a breakdown around 400 kms with normal driving cannot be driving problem. Also, during the vehicle delivery day itself I had detected the clutch problem and had not signed the customer acceptance form till date, due to the issue. One more concern to mention is that since I was gifting the vehicle to my parents, I had booked the vehicle in Advaith Hyundai, JLB road showroom which is near to our home, but the vehicle was delivered from the Advaith Hyundai, Belavadi Showroom which is very far away from home and which clearly indicates there is a case of cheating and a possibility of defective vehicle delivered I request the customer support team to take the issue seriously and replace the clutch plate at free of cost. For any queries, questions or discussions please reach me at [protected] However, If the issue is not resolved within this week, I would be lodging a case in consumer court next week. Please consider this email as the formal intimation for the notice. The Service team is not ready to release the vehicle and If this is not sorted out soon, I have to raise the issue and claim damages against non-availability of vehicle Vehicle Details : Name : VEENA P.V Vehicle Number : KA-09 MB 3764 VIN Number : MALA851CLEM191071 Chasis Number : MALA851CLEM191071*K Vehicle Model and Make : Hyundai Grand i10 (Asta O) - Stardust color Date and Place of Purchase : 15th November, Hyundai Belavadi Showroom Thanks, Sandesh

I wish to state that my car was given for servicing with the problem of shuddering while leaving the clutch. The work was carried out on 30.9.14, at Trident automobiles P ltd, Kanakapura road, Bangalore-560078. Works like clutch overhaul, (new clutch plates, pressure plate etc) all the shock absorbers replacement etc.etc. The total bill came to Rs.19955.50 plus labor of Rs. 8504/-. The problem was not resolved, to say the shudder continued. On 15.10.2014, the fly wheel was replaced.(Rs.1512/- + 0 labor) The problem of shudder still continued. Added to that the engine got cut of twice in thick traffic. This cutting of engine had never happened since 2005, in which year I purchased the car. The make of the car is[protected]. I had no option but to visit the work shop again on 31.10.14. The sensors were replaced costing Rs.6154.95 + 361.80 labor. But even now, the shuddering problem is not resolved. When again visited the work shop, I was told to leave the vehicle, and they would remove the entire console/dash board and refit back. Somehow I fell that it is not the reason for the shudder. Mentally I am reluctant to visit the same place again. I request your good-selves to advice me where to take the vehicle again for rectification. There is one more work shop of yours near my house I think, it is Advait Hyundai, adjacent to Bannergatta road. I request your good-selves not to mention about removing and re-fixing the console to trident hyundai personnel and offend them. Otherwise their behavior with me and others is very good. In spite of my repeated visits my problem is not resolved. Hence this complaint. Thanking you, Yours faithfully, (J.N.Chittybabu.) #1156, 3rd cross, 25th main, J.P.Nagar, 1st phase.Bangalore-560078. Mob:[protected] [protected]

Hi my self Rajesh and i lives in Delhi, I have a Santro car which i have given for service in Mundaka workshop on[protected] and take it on[protected] but at the time i gave my car there was a new spare wheel but at time i have taken it back there was an old wheel when i complained about they told me to change it within few days, but yet they didnt change it please look into the matter and resolve my problem.

I bought new I20 4 months back but dealer godawri motors ludhiana is unable to provide my RC till date. They are giving regular commitements but no result till date. Now they are saying that they dont know how much time it will take to provide the RC.

Dear Sir or Madam SUBJECT: DID I BUY A LEMON? - AS USUAL ANOTHER REMINDER - GOING ON FOR MORE THAN 6 MONTHS As usual, another reminder. How many reminders would it take to get Hyundai to respond to their customer. I am surprised of the poor response to date. Hyundai is not listening to their customers. This is the impression I am having at the moment and wish that I never bought Hyundai product. I will definitely think twice when buying next time and or advising to others. Mr. Prasad Thank you for the email. From last 4 months below is what I am looking for from Hyundai: Hyundai have checked all recorded issues of the vehicles that were manufactured in the same batch as yours, with Chassis number of MALCU41UMCM071127, and can confirm that there are no recorded defects other than the two issues you had on your car i.e. faulty AC Compressor and unexpected wheel Lock problem. Or Hyundai have checked all recorded issues of the vehicles that were manufactured in the same batch as yours, with Chassis number of MALCU41UMCM071127, and can confirm the below recorded defects that were categorized as related to inherent manufacturing defects and if the same defects appear in your car will be repaired at free of charge. I want to know that there were no recorded issues on the batch. This is my concern on your vehicle. You do not need to get my vehicle checked. And it is unfair to expect your customers to pay for any repairs that were recorded which are categorised as inherent manufacturing defects. I believe I have the right to know if there are any other recorded issues. Such vehicles, which has inherent manufacturing defects, are called “a lemon” in western world. I want Hyundai to assure me that I have not bought a lemon. I am not looking for any thing else. Best Regards Sreedhar Bhumireddy

Hello, I buy a Hundai I20 in 27th dec 2013. My car engine work loudly & volume come out side, i complain to my dealer named as "Navjivan Cars Pvt Ltd, Navsari from last 5 month, they are trying to solve my problem but they can't give proper service & it's not stop even after sevice so please help me. My car Engine no-D4FCDU307141 Hope ypu will solve it