Hyundai Motor India Complaints & Reviews

Dear Sir Having high expectations from Hyundai, we have purchased a car dated 16th October 2013, Model: i10 with Registration no. TN11X 8766 and Chassis no. MALAM51CLDM402028 from Express Hyundai Service, Sholinganallur, Chennai. On 13th July 2014, the car did not start and I informed the Express Hyundai showroom. They did some repair and informed me that everything is fine and asked me to monitor for 2 to 3 days and give them the feedback. Again on 16th July2014, the car did not start again and a complaint has been registered with the showroom. Their driver came and took the car to the showroom. They informed me that they have checked everything and assured me that there will not be any problems in the future and handed over the car on 21st July. Please note that during this time, the car under went some service also as there were minor dents which were taken off during the service. The same problem of car not starting repeated again after a week and this time, the service person told that a switch in the self motor is faulty. I was told that the same has been replaced and I will not face any problem henceforth. Again on 17th September, I faced a similar problem with the car not starting. I called up the showroom again and informed about the problem. The Hyundai representative told that no driver is available today and will send a driver on 19th September. The driver came and took the car to showroom. The In-charge told me on 19th September evening i.e. today that they found one of the battery was faulty after thorough checks and the battery need to be sent to the battery company to get their feedback. I’m not sure how much time will it take this time to get the car back. But after experiencing the repeated problem of the car not starting, I with a great pain have to say that the car is a defective piece. The irony is that we cannot plan on a holiday, or a long drive which was one of the main reasons of having a car. This recurring problem is causing a lot of mental agony and also disturbance at my work place. Hence forth, I request you to please live up to the expectations of the customers and take an immediate action towards resolving this issue forever. Awaiting your response. Regards Krishnakanth

I HAVE PURCHASED HYUNDAI I10 CAR ON 11.05.2013 FROM NANAVATI HYUNDAI, LP SAVANI ROAD BRANCH, SURAT. MY CAR'S REGISTRATION NUMBER IS GJ-05-JD-1749. THE DEALERSHIP, FOR WHATSOEVER REASON HAS BEEN CANCELLED BY HYUNDAI IN 2013. AT THE TIME OF PURCHASE I HAVE BEEN TOLD ABOUT CORPORATE DISCOUNT OF 2000 RS, FOR THAT I HAVE SUBMITTED DOCUMENT (MY IDENTITY CARD AS A DOCTOR) TWICE TO THE DEALER, I HAVE BEEN PROVIDED COPY OF CORPORATE DISCOUNT LETTER. ITS NOW ONE YEAR AND 4 MONTHS, EVEN THEN, I HAVE NOT BEEN GIVEN CORPORATE DISCOUNT OF 2000 RS. I HAVE GIVEN WRITTEN INQUIRY 3 MONTHS BACK BUT NO RESULT. I HAVE TALK WITH CUSTOMER CARE EXECUTIVE OF HYUNDAI AROUND 10-15 TIMES, BUT EACH TIME I HAVE BEEN TOLD THAT "YOUR COMPLAIN HAS BEEN FORWARDED TO CONCERNED DEPARTMENT". AFTER SUBMISSION OF WRITTEN COMPLAIN TO HYUNDAI CUSTOMER CARE, I TALK TO CUSTOMER CARE EXECUTIVE FIRST TIME ON 08.07.14, HE HAS GIVEN NUMBER[protected] TO MY COMPLAIN. THEN AFTER I HAVE TALK TO CUSTOMER CARE EXECUTIVE SEVERAL TIME BUT EACH TIME THE ANSWER REMAINED SAME "YOUR COMPLAIN HAS BEEN FORWARDED TO CONCERNED DEPARTMENT". HYUNDAI MUST GIVE THE ABOVE MENTIONED DISCOUNT OF 2000 RS WITHOUT ASKING FOR IT AS IT'S PROMISED BY ITS DEALER ON ITS BEHALF, BUT THEY ARE NOT RESOLVING THE ISSUE EVEN AFTER COMPLAINING SEVERAL TIMES??? I AM HAVING THE DOCUMENTS RELATED TO PROMISES GIVEN FOR ABOVE MENTIONED DISCOUNT OF 2000 RS. THANK YOU.

Dear Sir\Madam I am Abhishek Gargava residing at Indrapuri Bhopal M.P. I have purchased i10 in 02\08\2014 from one of your authorized dealer Surjeet Hyuandi and Exchange my Maruti Zen (MP04 V 9747) which was registered in my father's name Vinod Kumar Gargava . At the time of sales and exchange it was been committed to me that as Surjeet will resale my maruti zen they will accomplish transfer formalities.but nothing was happened and my car was soled and i was not even informed after one year i saw some one is driving my car on road when i confirmed this from Surjeet they told that it was soled and we will transfer your car soon which has not happened yet after hell lot of follow up and request to surjeet i got nothing now if any thing happened hyuandi will hold the responsibility . Now i am fade up with the response i am getting from Surjeet and i will take this issue to the court and media if any action will not taken on it Regards Abhishek Gargava

I purchased I-10 ERA in Dec-2013, but im not satisfy to your services because i was face the battery problem in my car.if im not start a car within 5 to 6 days then my battery is totally discharge found.this prob. face in three times with in 8 month after purchase.i complained in our service center CI HYUNDAI BHOPAL his person came in my home and check my car and told me that no any prob. in your car.please start your car every 1 to 2 days.but it is not possible for me.so im not satisfy to this solution . please change my car battery and check my car .

Two years ago, I had purchased i-10 from Fortune Hyundai Greater NOIDA. Ever since I have been visiting them for periodic service of the car. Every time the experience has been not so good. Every time car had to be washed again the seat covers had grease/oil hand marks which had to be pointed out and cleaned . Even the level of supervisor does not know the method of five tyre rotation. Every time the poor level of workmanship was raised up to GM level, but of no avail. While the standard of washing is visible and can be pointed out, I really wonder if the work which is not visible e.g oil change, filter change, brake shoe cleaning /replacement etc has ever been done and I am paying for it. This unprofessional attitude of the service provider need your intervention as there is no other Hyundai service centre in Greater NOIDA. Last time the car was serviced on 10 Sep'14.

I bought a Hyundai Verna almost 6 months back. The suspension of the car are so soft you feel every jerk plus if you are on a highway the car feels like horse riding keeps swinging all the way. The suspensions make noises on broken road and if by chance the car steps on a pit it would make a noise as if something broke or a stone hit the car. This can be tolerated but the major problem is that the car is very unstable. I was driving my verna at the speed of 70 kmph on a highway. I was overtaking a truck and soon after overtaking I was heading back to my lane but at that speed the car for no reason started pulling to the right and somehow spinned 180 degree on a highway with heavy traffic. I might have gone through a bad accident but somehow managed to keep the car on road and not let it slide of it or the car would surely have been upside down. The company claims that the car is equipped with abs(anti-skit breaking sys.) but it did not respond that time and the breaks started slipping as well. Not to mention it was not rainy and the roads were dry. The built quality of the car is very poor on a head-on collision you have no chance of survival. I am surely going to report the car to the transport department. Such car's must be banned from Indian roads. Is the company going to pay the price of my life?? Do not buy Hyundai Verna, i20 they both are made on almost the same platform and both are not safe at all in an emergency situation someone might surely lose their life.

Myself and wife is working in a nationalised bank at Trivandrum and we have purchased a Hyundai Eon car from the newly opened pothens Hyundai showroom at kollam. We had made payment on 20.08.2014 and the vehicle was delivered on 23.08.2014. We are the first time users of Hyundai Vehicle and the experience we had from the dealership at kollam was extremely bad. We have not got the vehicle registered yet. The dealers on contacting them have informed that they have lost the Temporary registration papers which they had done at trivandrum. For three weeks I am contacting them and they have assured me every day that things are taken care of and the problem will be solved next day. We are settled at trivandrum and I had travelled many occasions to kollam hoping that they will keep the word and do the registration. Finally I had contacted the AGM sales of the showroom and he said that things will be ready immediately. I had waited after his word for more than 10 days. Now he is making other excuses. finally he had become arrogant and used rough language and informed that they can do things only like this and they will do the registration at their ease and you do what you can do. Hyundai Company should check the people entrusted with the dealership because it will give a bad impression to the Company. More than that at the initial stage of booking itself I had paid the money for the acessories and they have not provided me the sensor and the left mirror. Also the central lock they had fixed the vehicle is not functioning for the dickie part. I had informed all these things to them. But I am disappointed at the extremely arrogant behaviour and the inefficieny of the staff at the new dealership. I have purchased the vehicle from the kollam showroom only because we are a native of kollam and we had a good relationship with one of the executives. At the first instance i had given a clean chit in the feed back form since it is a new showroom and because of the sales executive. Now I have to revert my opinion given in the feed back form due to the lackadiscal and arrogant attitude of the staffs. Sangeeth S.L Manager SBT mob -[protected]

Dear Sir, I purchased Hyundai Verna CRDI 1.6 on dated 04-Dec-2013 from CAPITAL HYUNDAI D 48 Sector 63, Noida. Registration number of the car is UP16AR5052. I am facing two major problems with the usage of car: 1. Hot Air from left and right side slots on temperature 20 and above. This problem occurs randomly, not every time. The ratio of occurring the problem is 6/10. In morning time this is 100% reproducible. 2. First & reverse gear are very hard, not as smooth as other gears (2-6). There are two times I had visited the Hyundai service center "Das Hyundai. Das Building, Abu Lane, Meerut" but problem is not solved. Visited date 1 : 23 July 2014. Visited date 2 : 13 Sep 2014. They refilled the gas for AC and clear the memory out but I don't see any improvement so far. ** One more thing, this problem is faced only after the completion of 10, 000 km. ** With this problem sometime I face very hot temperature inside the car, and it's very difficult to drive, I am extremely disappointed with this problem. Kindly look into this on priority. Regards, Pravesh.

Respected Sir, On 14/04/2012, our family, in the name of my father Shri Nirmal Bardhan Roy, purchased a EON Magna +, presently bearing registration no TR 01 AE 0725. It is worth to mention here that since 1999 we had been maintaining Maruti manufactured vehicles & being heard of your after Sales service from advocate Samrat Kar Bhowmik opted to change to Hundai. That, it was all good till the 17000 km run. After that the front wheels had some noise, when brakes were given & the matter was brought to the notice of service providers at Panna Hundai on 10/04/2014 during 3rd servicing at run 18400k.m. They said to have rectified the errors but I found the problem persisting.So on 8/05/2014, again had to visit the service centre & they said change of some parts like brake shoes were essential &the job was done. But the problem persisted & I telephonically informed them of the fact & was communicated that there was no Pin or like wise in their stock & intimation will be provided as soon as stock arrived. I was compelled to run the vehicle with the noise persisting. That on 13/08/2014, I again went to Panna Hundai for sercvicing on 5000 km run & this time the lady in the reception appointed some senior mechanic to rectify the defect. The problem was eradicated for almost 7 days of time but since then it was back to square. As such I am compelled to lodge this complain as such is not even in my dreams of a company like yours. Besides, the noise of the wheels for the prolonged period is also putting the repute questionable. Hope to get response & remedy. SAUVIK, Inspector L/M, Bisalgarh Tripura, [protected] sauvik.[protected]@gmail.com

Dear Sir, i have purchased a new i-10 Era Dated[protected] through Godawari Motoros Pvt. Ltd. Moga. At that time I was assured by sales consultant Pankaj Goyal to get cash back exchange bonus of 25000 against my old Maruti Zen Car Vehicle No- PB29C-0790.For my exchange bonus i have approached to Mr. Pankaj and Mr. Daljit Singh(Sales Manager).Even they have told me company will pay me my cash back payment after some time.Every time i called them they replied me same from the very long time. Then I contact on company, s toll free no.-[protected] and [protected] against complaint no.i[protected]. but with no effect. After that i complaint to RM office Chandigarh On their no.[protected] with Madam Harpreet . She also assured me that she will resolve my complaint very soon. Till yet my complaint did not solve even after so many assuranace. Now i have left with 25000 exchange bonus with interest and compensation, for damages mental tension and deficient services against the company. I am so fed up from your company service. This is not good to treat your customer. But i tell you one thing if you will not solve my complaint i m free go to Press and Media. From- JAI CHAND RAI 145-B FRIENDS COLONY, MOGA (PB.), 142001. [protected]

I bought a Hyundai Car Xcent VTVT S Met from Sunrise Hyundai, Patparganj Industrial Estate, Delhi on July 20, 2014. Within 10 days of purchased, I noticed a crack in the front tyre (passenger seat) (Apollo Tyres) and also experiencing problem in using the gear. I brought it to the notice of the concerned customer care executive and the problem in the gear was rectified promptly. However I was told to approach Apollo Tyres and I did the same. However, Apollo Tyres refused to replace the cracked tyre citing that it is not covered under warranty policy. I immediately made a call to Hyundai Showroom Patparganj and the executive told me that the tyres and batteries fitted in the car are not of Hyundai and therefore they cannot do anything on the issue. However, it is hereby mentioned that I received the car fitted with tyre and battery from Hyundai Motor and not bought the items separately from the market and fitted on my own. It is therefore the responsibility of the car company also to look in the matter and they are ought to be accountable. They cannot simply shed away their responsibility by stating that tyres and batteries are not manufactured by them. Then I think it is very simple to buy car spare parts from the market and assembly on our own. God knows the car was fitted with a cracked tyre at the time of delivery. It is not possible to check each and every part of the car to look out for a possible defect. It is therefore requested that the matter may kindly be looked into and rectified at the earliest possible. Regards Poornima Menon [protected], [protected]

Hello, I would like to inform you that i am ABSOLUTLY NOT SATISFIED WITH YOUR GN AUto SERVICE Center. I had a clutch and a gear problem in my car. I sent it to your garage the so called AUTHORISED SERVICE where I personally noticed a trial and error method being conducted on my car.I gave the car on August 4, 2014 at around 12.45 and till date my car is with them and problem not solved. Your west zone office no ones picks up the calls. Pls call me asap [protected]

when we are shifting the gear, it is getting stucking and not moving at all. Name: Dasari Ajay s/o D. Venkateswarlu Address: 12-2-8.5/3/1, Sri Ram Nagar colony, Mehdipatnam, Hyderabad - 500 028 Telangana State. Cell no: [protected] Email Id: [protected]@yahoo.com, or [protected]@gmail.com Vehicle: Vehicle no: AP 13 A 0696 Verna 1.6 CRDI EX BSIV maf. in March, 2013 Chasis number: MALCU41ULDM115469*C Engine Number: D4FBCU263649 Date of registration: 30th April, 2013 Repair work is done at: Lakshmi Hyundai H.No. 2-5-33, Gowthamnagar Upparpalli X Road, Near Pillar No. 176 & 177 40 64502113, 64500907

We took our EON on 09.01.14 from hyundai Dealer M/s POPULAR HYUNDAI, karamana TRIVANDRUM, KERALA (Chassis no MALA 351 ALDM 234400, engine no G3HADM 206543 and registration No:(KL-01-BN-8811). On 20th August we have given our car for a BP work with your said Dealer. Due to rain on 23rd august, the Yard where our car had kept, got flood( around 1200hrs) and our car was submerged for about 2 days. As I am staying near the Hyundai yard, I was able to inform Dealer Service Advisor(Shambu [protected]) before water level increases, But he had not taken any steps to prevent any untoward situation, more over He ensured the car is safe. More over dealer had completely dismantled my car for cleaning, without informing me. We have not given any stand-by car, for our daily use as my wife is in her family-way and need to take her to hospital in case of any emergency. Also, due to Doctor’s advice she is commuting to her office in our car. Since 20th of August, I am engaging a Taxi for her travelling purpose. This is to inform you that we will not be taking back this flood damaged vehicle as it was under the possession of the Dealer and hence either the Manufacturer or the Dealer need to replace it with a brand new one failing which we shall approach the Hon'ble Court for seeking justice. Photos & repair order attached with this mail. Expecting an IMMEDIATE ACTION from your end for urgently releasing a Stand-bye car and replacement for this damaged car. Nubi.M [protected] ([protected]@gmail.com)

I have purchased a i 20, AP21 AZ 1917 new car on 02/07/2014, Went for first service at kurnool AP on 28/07/2014, The engineer observed a defect in one tyre, and advised us to claim replacement from Appolo tyres we have handed over the same to appolo tyres Kurnool.But till date we have not received the tyre.We are very disappointed, and desided to go to consumer forum after hereing from you.

I am dr deepak sharma working in esic hospital jammu as a physician . I have booked hyundai verna fluidic 1.6 sx crdi on 7 of august and given 50, 000 rs cheque on the same date as booking money. I was given in written that vehicle will be delivered in 15 days, but till today i havn't received my vehicle even i have deposited the full payment of 10 lakh five thousand seven hundread 10 days back .When i call the concerned people of kc hyundai they don't pick up the phone and were giving daily false assurances that vehicle will come tomorrow ..I hve also told them that i cant take the vehicle after 7 of september due to some relegious aspect (Shraads) for atleast next 15 days . I want to know that, why you people give 15 days time when you dont even know the status after 30 days. This is the bad experience i am having with hyundai. I need either give my vehicle on sunday or return my money back so that i can go to some reliable company.Kindly take necessary action

Sir, We have come back from the hyundai tumkur showroom Vicky Hyundai (manasa motors pvt.ltd. Grr Petrolium Sira Road, Tumkur-572101) not taking the delivery of our new i20 elite which was due today. Our payment through RTGS vide company's cash receipt no.330 dt.3.9.14. with the full payment of 7, 87, 701/-including Rs.10, 000/-advance which stands in the name of MR.G.V.Srinivas.The first thing is as promised they did not give us both the mud flops and body cover and on insisting they not only denied but also went back on their promise. The company executive Mr.Stimith Shekar was now here in the showroom to attend to us or even talk to us regarding the promise and wanted to take the delivery as it is condition by Mr.Madhu-sales manger/team leader Mr.Harsha/Mr.Rajesh which we denied and came back disappointed. we were supposed take the delivery on our auspicious time from 12.30 to 1 pm on this friday ie.05.9.14 but unfortunately the vehicle was not ready and the company executives were in no mood to care for the delivery time. As for the company of your stature it is highly disappointing and we may not consider to go for Hyundai cars at all. We would like have our full money back at the earliest..kindly attend to this immediately not damaging the company's image further.Awaiting for your immediate response. regards, g.v.srinivas, [protected]@gmail.com

Dear All The fluidic Verna has an intrinsic problem in the clutch. My car MH46W8677 was having a problem right from the beginning I got the vehicle serviced from Sharayu Hyundai periodically. At 10k service we informed about the clutch problem, the informed that this being hydraulic clutch the feel is different. At 20k service the clutch was adjusted and they recorded the same in the service records. At 28k the clutch...

I had purchased Grand i-10 (Magna) from JSV Motors & Cons. Pvt. Ltd., VIN Palace, Ring Road, Lucknow on 8th Oct-2013 whose registration No. is UP-32 FB-3117.As per quotation & price list attached I was charged Rs.13730/- for insurance of car whereas in policy certificate the premium amt. paid is Rs. 10652/- i.e. Rs. 3078/- has been charged extra from me.This matter has been several times conveyed to executive whenever I was approached for rating of vehicle, but no proper feed back has been given except with the assurance that "Sir, we will see it." Its going to be around one year but my case has not been solved. As a customer, I feel that I had been cheated by Hyundai Motors.Hence, you are requested to look into the matter and arrange to refund the excess amount paid by me. Hoping for early and positive response. Deepak Kr. Singh B-130, Mayur Vihar, Faridi Nagar, Indira Nagar, Lucknow-226016. [protected]

Hello, Myself Deepak from Pune.I have purchased i20 magna in May 2011 as I was impressed with Hyundai but from day 1, I suffered lot.There is problem with suspension, tyre was cut from side, gear changing problem. But In the last week, steering locked while driving.When I asked for service center, they told me that there is problem with EPS & need to replace whose cost is @27000 Rs.I was surprised because running of car is @33000...