Hyundai Motor India Complaints & Reviews

With utmost frustration and dissatisfaction I’m hereby writing you that after giving complaints to all company owners and dealers I’ve still not got my Hyundai Verna car back. This was supposed to be returned back on 21/06/2014 but till today my family is just chasing police official who are good for nothing rather just delaying case. Problem details :- My brother was driving this car for in near locality where one truck bashed from back and car got smashed. Later on all police formalities with FIR and other things reporting were done. Same day accidental car was taken to similar police station via crane service for night. Next day was again pulled from police station to Hyundai service centre for restructuring and other service work along with insurance claim. Company official gave us job card for repairing/denting/painting and getting car in shape with due date of 21/06/2014 but till 19th July me and family keep on following to see our service repaired car which was nowhere in service centre also none of centre manager / dealer owner were agreeing to give my car back as they said “we do not have any idea where is your car” For this my brother Rahul Pareta reported FIR as well stating company is not giving my car back which I gave for service but yet no improvement. Through some of my relatives I came to know about your mode of detecting things and sorting consumer complaints so I’m finally sharing it here as well. Imagine customer gave car for service and dealer denied to return back that too with company service centre. Being into private organisation it’s tough to make to-for every time to my native place for following up with company officials and nor even my family is in condition to do same. Lastly I’m just trying to lodge complaint in Consumer court for such mental trauma and harassment compensation which my family and me are facing along with My Hyundai Verna car replacement. Details of My Car are mentioned below along with email sent to company official where no action has been taken till yet. Hyundai Service centre dealer :- KAMAL AUTO HYUNDAI KOTA (82-A Road No. 4, I.P.I.A., KOTA-324005 RAJASTHAN) Registration Number :- RJ20CC2524 Date of Purchase :- 26/03/2012 VIN :- MALCU41ULCM057384 Engine Number :- D4FBCU082306 Model :- RB**A New VERNA Colour :- PGU C WHITE

My car hyundai i20 car no mh05 as 5757 there was some noise in staring while operating during servicing the service manager said it's normal after few days staring jammed I drove the car with inconvenient to service center ritu automobiles pvt Ltd on 09/09/2014 they suggested that column assy - upper to be changed having faith on their words I changed that part which amounted to rs 27427 they forced me to pay by cash saying we do not accept cheques i got car at night about 8.30 pm while driving home I noticed staring was not working properly I thought new part must be stiff on the next day I took my car to service center they inspected the car and said that the part is not working properly we will order new part and get it replaced as an when part arrives we will call you on 19/09/2014 person from service center named jitendra kene by number [protected] and said that part has arrived you bring the car tomorrow we will get it replaced as said I took the car to service center on 20/09/2014 and after keeping car whole day at evening the above same person jitendra kene said part will not be replaced

i have purchased fludic verna car in hyderabad in the month of march'14. after my first serving it is observed the MIL light is glowing while driving also. three time i have given for servicing and computer checkout . and also i changed petrol bunk based on their advise. still my problem is not solved ...

i purchased a verna from lakshmi hyundai on November 4th, 2013. The engine oil started leaking after the first servicing and the service personal said some part was broken, it's a manufacturing defect and he got it replaced. Next the brakes started to fail a lot of times and the service was shocked to see how a new car could get this type of problem, and he said booster was spoilt and i got it replaced. Next the headlights used to be in only high beam even when i put it into low beam and he got the lights replaced. Next the clutch plates got spoilt and the engine started making weird noices and i am still awaiting for the companies response regarding that issue. Itz been 14days since i complained about the clutch plates. They promised me a milage of at least 16 in the city, but the car gives an average of 11 in the city. I had to visit around seven times to the service centre in the last few months as they never used to solve my problem the first time. The brakes and lights are still defective. The odo meter is around 8500kms and is still due for the second servicing in a month. I wonder how a new car like this has so many problems. I request hyundai to compensate me with a new car.

Issue: Met withCar accident on July 24 and my Car was taken to Samara Hyundai Kirti Nagarhowever, the car has not been delivered yet DL10CA 3932 – Bhupander Singh I met with accident on July 24 and my car was taken to Samara Hyundai, Kirti Nagar New Delhi. I was advised that the car will be delivered on or before Aug 27, 2014. But my car has not been delivered yet. Bad Customer Service:Even though my car is still with Samara Hyundai however I received around 10calls from Customer service asking for the services if my car is running smoothly.They don’t even have their own department information if the car has been delivered yet or not. The service adviser never gives accurate response. Whenever I call them they advise me that they will call back. However, they do not call me back infect I have to call them again. The reason for car delay is always a spare parts production problem as informed by the Hyundai management. They say they did not get the parts on time therefore they are unable to deliver the car on time. Irrelevant Expenses. I already have spent more than 20, 000on taxi/Auto fare. Such a pathetic service.

Dear Sir Having high expectations from Hyundai, we have purchased a car dated 16th October 2013, Model: i10 with Registration no. TN11X 8766 and Chassis no. MALAM51CLDM402028 from Express Hyundai Service, Sholinganallur, Chennai. On 13th July 2014, the car did not start and I informed the Express Hyundai showroom. They did some repair and informed me that everything is fine and asked me to monitor for 2 to 3 days and give them the feedback. Again on 16th July2014, the car did not start again and a complaint has been registered with the showroom. Their driver came and took the car to the showroom. They informed me that they have checked everything and assured me that there will not be any problems in the future and handed over the car on 21st July. Please note that during this time, the car under went some service also as there were minor dents which were taken off during the service. The same problem of car not starting repeated again after a week and this time, the service person told that a switch in the self motor is faulty. I was told that the same has been replaced and I will not face any problem henceforth. Again on 17th September, I faced a similar problem with the car not starting. I called up the showroom again and informed about the problem. The Hyundai representative told that no driver is available today and will send a driver on 19th September. The driver came and took the car to showroom. The In-charge told me on 19th September evening i.e. today that they found one of the battery was faulty after thorough checks and the battery need to be sent to the battery company to get their feedback. I’m not sure how much time will it take this time to get the car back. But after experiencing the repeated problem of the car not starting, I with a great pain have to say that the car is a defective piece. The irony is that we cannot plan on a holiday, or a long drive which was one of the main reasons of having a car. This recurring problem is causing a lot of mental agony and also disturbance at my work place. Hence forth, I request you to please live up to the expectations of the customers and take an immediate action towards resolving this issue forever. Awaiting your response. Regards Krishnakanth

I HAVE PURCHASED HYUNDAI I10 CAR ON 11.05.2013 FROM NANAVATI HYUNDAI, LP SAVANI ROAD BRANCH, SURAT. MY CAR'S REGISTRATION NUMBER IS GJ-05-JD-1749. THE DEALERSHIP, FOR WHATSOEVER REASON HAS BEEN CANCELLED BY HYUNDAI IN 2013. AT THE TIME OF PURCHASE I HAVE BEEN TOLD ABOUT CORPORATE DISCOUNT OF 2000 RS, FOR THAT I HAVE SUBMITTED DOCUMENT (MY IDENTITY CARD AS A DOCTOR) TWICE TO THE DEALER, I HAVE BEEN PROVIDED COPY OF CORPORATE DISCOUNT LETTER. ITS NOW ONE YEAR AND 4 MONTHS, EVEN THEN, I HAVE NOT BEEN GIVEN CORPORATE DISCOUNT OF 2000 RS. I HAVE GIVEN WRITTEN INQUIRY 3 MONTHS BACK BUT NO RESULT. I HAVE TALK WITH CUSTOMER CARE EXECUTIVE OF HYUNDAI AROUND 10-15 TIMES, BUT EACH TIME I HAVE BEEN TOLD THAT "YOUR COMPLAIN HAS BEEN FORWARDED TO CONCERNED DEPARTMENT". AFTER SUBMISSION OF WRITTEN COMPLAIN TO HYUNDAI CUSTOMER CARE, I TALK TO CUSTOMER CARE EXECUTIVE FIRST TIME ON 08.07.14, HE HAS GIVEN NUMBER[protected] TO MY COMPLAIN. THEN AFTER I HAVE TALK TO CUSTOMER CARE EXECUTIVE SEVERAL TIME BUT EACH TIME THE ANSWER REMAINED SAME "YOUR COMPLAIN HAS BEEN FORWARDED TO CONCERNED DEPARTMENT". HYUNDAI MUST GIVE THE ABOVE MENTIONED DISCOUNT OF 2000 RS WITHOUT ASKING FOR IT AS IT'S PROMISED BY ITS DEALER ON ITS BEHALF, BUT THEY ARE NOT RESOLVING THE ISSUE EVEN AFTER COMPLAINING SEVERAL TIMES??? I AM HAVING THE DOCUMENTS RELATED TO PROMISES GIVEN FOR ABOVE MENTIONED DISCOUNT OF 2000 RS. THANK YOU.

Dear Sir\Madam I am Abhishek Gargava residing at Indrapuri Bhopal M.P. I have purchased i10 in 02\08\2014 from one of your authorized dealer Surjeet Hyuandi and Exchange my Maruti Zen (MP04 V 9747) which was registered in my father's name Vinod Kumar Gargava . At the time of sales and exchange it was been committed to me that as Surjeet will resale my maruti zen they will accomplish transfer formalities.but nothing was happened and my car was soled and i was not even informed after one year i saw some one is driving my car on road when i confirmed this from Surjeet they told that it was soled and we will transfer your car soon which has not happened yet after hell lot of follow up and request to surjeet i got nothing now if any thing happened hyuandi will hold the responsibility . Now i am fade up with the response i am getting from Surjeet and i will take this issue to the court and media if any action will not taken on it Regards Abhishek Gargava

I purchased I-10 ERA in Dec-2013, but im not satisfy to your services because i was face the battery problem in my car.if im not start a car within 5 to 6 days then my battery is totally discharge found.this prob. face in three times with in 8 month after purchase.i complained in our service center CI HYUNDAI BHOPAL his person came in my home and check my car and told me that no any prob. in your car.please start your car every 1 to 2 days.but it is not possible for me.so im not satisfy to this solution . please change my car battery and check my car .

Two years ago, I had purchased i-10 from Fortune Hyundai Greater NOIDA. Ever since I have been visiting them for periodic service of the car. Every time the experience has been not so good. Every time car had to be washed again the seat covers had grease/oil hand marks which had to be pointed out and cleaned . Even the level of supervisor does not know the method of five tyre rotation. Every time the poor level of workmanship was raised up to GM level, but of no avail. While the standard of washing is visible and can be pointed out, I really wonder if the work which is not visible e.g oil change, filter change, brake shoe cleaning /replacement etc has ever been done and I am paying for it. This unprofessional attitude of the service provider need your intervention as there is no other Hyundai service centre in Greater NOIDA. Last time the car was serviced on 10 Sep'14.

I bought a Hyundai Verna almost 6 months back. The suspension of the car are so soft you feel every jerk plus if you are on a highway the car feels like horse riding keeps swinging all the way. The suspensions make noises on broken road and if by chance the car steps on a pit it would make a noise as if something broke or a stone hit the car. This can be tolerated but the major problem is that the car is very unstable. I was driving my verna at the speed of 70 kmph on a highway. I was overtaking a truck and soon after overtaking I was heading back to my lane but at that speed the car for no reason started pulling to the right and somehow spinned 180 degree on a highway with heavy traffic. I might have gone through a bad accident but somehow managed to keep the car on road and not let it slide of it or the car would surely have been upside down. The company claims that the car is equipped with abs(anti-skit breaking sys.) but it did not respond that time and the breaks started slipping as well. Not to mention it was not rainy and the roads were dry. The built quality of the car is very poor on a head-on collision you have no chance of survival. I am surely going to report the car to the transport department. Such car's must be banned from Indian roads. Is the company going to pay the price of my life?? Do not buy Hyundai Verna, i20 they both are made on almost the same platform and both are not safe at all in an emergency situation someone might surely lose their life.

Myself and wife is working in a nationalised bank at Trivandrum and we have purchased a Hyundai Eon car from the newly opened pothens Hyundai showroom at kollam. We had made payment on 20.08.2014 and the vehicle was delivered on 23.08.2014. We are the first time users of Hyundai Vehicle and the experience we had from the dealership at kollam was extremely bad. We have not got the vehicle registered yet. The dealers on contacting them have informed that they have lost the Temporary registration papers which they had done at trivandrum. For three weeks I am contacting them and they have assured me every day that things are taken care of and the problem will be solved next day. We are settled at trivandrum and I had travelled many occasions to kollam hoping that they will keep the word and do the registration. Finally I had contacted the AGM sales of the showroom and he said that things will be ready immediately. I had waited after his word for more than 10 days. Now he is making other excuses. finally he had become arrogant and used rough language and informed that they can do things only like this and they will do the registration at their ease and you do what you can do. Hyundai Company should check the people entrusted with the dealership because it will give a bad impression to the Company. More than that at the initial stage of booking itself I had paid the money for the acessories and they have not provided me the sensor and the left mirror. Also the central lock they had fixed the vehicle is not functioning for the dickie part. I had informed all these things to them. But I am disappointed at the extremely arrogant behaviour and the inefficieny of the staff at the new dealership. I have purchased the vehicle from the kollam showroom only because we are a native of kollam and we had a good relationship with one of the executives. At the first instance i had given a clean chit in the feed back form since it is a new showroom and because of the sales executive. Now I have to revert my opinion given in the feed back form due to the lackadiscal and arrogant attitude of the staffs. Sangeeth S.L Manager SBT mob -[protected]

Dear Sir, I purchased Hyundai Verna CRDI 1.6 on dated 04-Dec-2013 from CAPITAL HYUNDAI D 48 Sector 63, Noida. Registration number of the car is UP16AR5052. I am facing two major problems with the usage of car: 1. Hot Air from left and right side slots on temperature 20 and above. This problem occurs randomly, not every time. The ratio of occurring the problem is 6/10. In morning time this is 100% reproducible. 2. First & reverse gear are very hard, not as smooth as other gears (2-6). There are two times I had visited the Hyundai service center "Das Hyundai. Das Building, Abu Lane, Meerut" but problem is not solved. Visited date 1 : 23 July 2014. Visited date 2 : 13 Sep 2014. They refilled the gas for AC and clear the memory out but I don't see any improvement so far. ** One more thing, this problem is faced only after the completion of 10, 000 km. ** With this problem sometime I face very hot temperature inside the car, and it's very difficult to drive, I am extremely disappointed with this problem. Kindly look into this on priority. Regards, Pravesh.

Respected Sir, On 14/04/2012, our family, in the name of my father Shri Nirmal Bardhan Roy, purchased a EON Magna +, presently bearing registration no TR 01 AE 0725. It is worth to mention here that since 1999 we had been maintaining Maruti manufactured vehicles & being heard of your after Sales service from advocate Samrat Kar Bhowmik opted to change to Hundai. That, it was all good till the 17000 km run. After that the front wheels had some noise, when brakes were given & the matter was brought to the notice of service providers at Panna Hundai on 10/04/2014 during 3rd servicing at run 18400k.m. They said to have rectified the errors but I found the problem persisting.So on 8/05/2014, again had to visit the service centre & they said change of some parts like brake shoes were essential &the job was done. But the problem persisted & I telephonically informed them of the fact & was communicated that there was no Pin or like wise in their stock & intimation will be provided as soon as stock arrived. I was compelled to run the vehicle with the noise persisting. That on 13/08/2014, I again went to Panna Hundai for sercvicing on 5000 km run & this time the lady in the reception appointed some senior mechanic to rectify the defect. The problem was eradicated for almost 7 days of time but since then it was back to square. As such I am compelled to lodge this complain as such is not even in my dreams of a company like yours. Besides, the noise of the wheels for the prolonged period is also putting the repute questionable. Hope to get response & remedy. SAUVIK, Inspector L/M, Bisalgarh Tripura, [protected] sauvik.[protected]@gmail.com

Dear Sir, i have purchased a new i-10 Era Dated[protected] through Godawari Motoros Pvt. Ltd. Moga. At that time I was assured by sales consultant Pankaj Goyal to get cash back exchange bonus of 25000 against my old Maruti Zen Car Vehicle No- PB29C-0790.For my exchange bonus i have approached to Mr. Pankaj and Mr. Daljit Singh(Sales Manager).Even they have told me company will pay me my cash back payment after some time.Every time i called them they replied me same from the very long time. Then I contact on company, s toll free no.-[protected] and [protected] against complaint no.i[protected]. but with no effect. After that i complaint to RM office Chandigarh On their no.[protected] with Madam Harpreet . She also assured me that she will resolve my complaint very soon. Till yet my complaint did not solve even after so many assuranace. Now i have left with 25000 exchange bonus with interest and compensation, for damages mental tension and deficient services against the company. I am so fed up from your company service. This is not good to treat your customer. But i tell you one thing if you will not solve my complaint i m free go to Press and Media. From- JAI CHAND RAI 145-B FRIENDS COLONY, MOGA (PB.), 142001. [protected]

I bought a Hyundai Car Xcent VTVT S Met from Sunrise Hyundai, Patparganj Industrial Estate, Delhi on July 20, 2014. Within 10 days of purchased, I noticed a crack in the front tyre (passenger seat) (Apollo Tyres) and also experiencing problem in using the gear. I brought it to the notice of the concerned customer care executive and the problem in the gear was rectified promptly. However I was told to approach Apollo Tyres and I did the same. However, Apollo Tyres refused to replace the cracked tyre citing that it is not covered under warranty policy. I immediately made a call to Hyundai Showroom Patparganj and the executive told me that the tyres and batteries fitted in the car are not of Hyundai and therefore they cannot do anything on the issue. However, it is hereby mentioned that I received the car fitted with tyre and battery from Hyundai Motor and not bought the items separately from the market and fitted on my own. It is therefore the responsibility of the car company also to look in the matter and they are ought to be accountable. They cannot simply shed away their responsibility by stating that tyres and batteries are not manufactured by them. Then I think it is very simple to buy car spare parts from the market and assembly on our own. God knows the car was fitted with a cracked tyre at the time of delivery. It is not possible to check each and every part of the car to look out for a possible defect. It is therefore requested that the matter may kindly be looked into and rectified at the earliest possible. Regards Poornima Menon [protected], [protected]

Hello, I would like to inform you that i am ABSOLUTLY NOT SATISFIED WITH YOUR GN AUto SERVICE Center. I had a clutch and a gear problem in my car. I sent it to your garage the so called AUTHORISED SERVICE where I personally noticed a trial and error method being conducted on my car.I gave the car on August 4, 2014 at around 12.45 and till date my car is with them and problem not solved. Your west zone office no ones picks up the calls. Pls call me asap [protected]

when we are shifting the gear, it is getting stucking and not moving at all. Name: Dasari Ajay s/o D. Venkateswarlu Address: 12-2-8.5/3/1, Sri Ram Nagar colony, Mehdipatnam, Hyderabad - 500 028 Telangana State. Cell no: [protected] Email Id: [protected]@yahoo.com, or [protected]@gmail.com Vehicle: Vehicle no: AP 13 A 0696 Verna 1.6 CRDI EX BSIV maf. in March, 2013 Chasis number: MALCU41ULDM115469*C Engine Number: D4FBCU263649 Date of registration: 30th April, 2013 Repair work is done at: Lakshmi Hyundai H.No. 2-5-33, Gowthamnagar Upparpalli X Road, Near Pillar No. 176 & 177 40 64502113, 64500907

We took our EON on 09.01.14 from hyundai Dealer M/s POPULAR HYUNDAI, karamana TRIVANDRUM, KERALA (Chassis no MALA 351 ALDM 234400, engine no G3HADM 206543 and registration No:(KL-01-BN-8811). On 20th August we have given our car for a BP work with your said Dealer. Due to rain on 23rd august, the Yard where our car had kept, got flood( around 1200hrs) and our car was submerged for about 2 days. As I am staying near the Hyundai yard, I was able to inform Dealer Service Advisor(Shambu [protected]) before water level increases, But he had not taken any steps to prevent any untoward situation, more over He ensured the car is safe. More over dealer had completely dismantled my car for cleaning, without informing me. We have not given any stand-by car, for our daily use as my wife is in her family-way and need to take her to hospital in case of any emergency. Also, due to Doctor’s advice she is commuting to her office in our car. Since 20th of August, I am engaging a Taxi for her travelling purpose. This is to inform you that we will not be taking back this flood damaged vehicle as it was under the possession of the Dealer and hence either the Manufacturer or the Dealer need to replace it with a brand new one failing which we shall approach the Hon'ble Court for seeking justice. Photos & repair order attached with this mail. Expecting an IMMEDIATE ACTION from your end for urgently releasing a Stand-bye car and replacement for this damaged car. Nubi.M [protected] ([protected]@gmail.com)

I have purchased a i 20, AP21 AZ 1917 new car on 02/07/2014, Went for first service at kurnool AP on 28/07/2014, The engineer observed a defect in one tyre, and advised us to claim replacement from Appolo tyres we have handed over the same to appolo tyres Kurnool.But till date we have not received the tyre.We are very disappointed, and desided to go to consumer forum after hereing from you.