Respected Sir,
Sub: Complaint against Hyundai Service Centre, Ranchi.
With due respect & humble submission I beg to say the following few lines your kind action please, I the undersigned purchased a Hyundai Car I-20, Reg. no. JH06D5775 on 20.11.2009 from Hyundai Co./Jamshedpur.
On 17.03.2013 my said car has been out of order completely i.e. in seized position, so I contacted his service center M/s. Fairdeal Hyudai, Kanchnar Toli, Hesag, Near (NIFFT) NH-75, Khunti Road, Ranchi – 834003, Tel.[protected], email- [protected]@gmial.com. The said Service Co. has charged Rs. 80,000/- for repairing on his verbal statement, I accepted said charged amount & against his demand I deposited an amount of Rs. 25000/- in advance vide his voucher no. 1225 dated 22.03.2013 (copy enclosed).
After lapsession of 1 month said Service Co. did not repair my car & again recharged an amount of Rs. 154,078/- vide his estimate no. 3061 dated 08.06.2013(copy enclosed), I also accepted his repairing charges & again deposited an amount of Rs. 25000/- in advance, vide transferred through NEFT his Axis Bank account no. [protected] dated 12.06.2013.
But you astonished to know that said Service Co. neither repaired my car nor given any specific assurance for delivery my car in good condition. Several times I approached him & his higher official also, but no any fruitful action has been taken from any short of any corner. Both times said Co. mentally & physically harassed me also, so I became very puzzled & harassed & got a heart disease patient, due to said miscreant activity created by Service Co. from six (06) Months & till date.
Therefore, I approach to your kind honour & request you look into the matter & set right the same, so I may be got relaxed & free from said mental disturbance.
Your remedial action is highly solicited from inner core of bottom heart.
Thanking you in anticipation!
DA: Above. Yours faithfully,
Chakradharpur (Gopal Chugg)
Dt: 08.09.2013 Bata Road, Chakradharpur
Distt.- West Singhbhum
PIN 833102 (Jharkhand)
Mob.: +91-[protected]
PH:[protected]
Email: [protected]@gmail.com
Aug 14, 2020
Complaint marked as Resolved
I am Anish Ketty from Chormpet - Chennai 600044 . I have purchased a new Hyundai Santro in the month of March and i have been facing hell a lot of problems . Sorry to say this but i would be one of your dis-satisfied customer , since nothing has been changed , nothing has been done according to my expectations . I drive my car in the speed of 50km and in the month of June Car tyre got punchured and when i spoke with a mechanic at that time since we never had hyundai showroom nearby to attend the puncher in the highway , the mecahnic told us that shockabsorber in the Vehicle is not new , they are old shocks which has been taken from a diffferent vehicle and has been placed in my car , I was shocked when he tols us about this and most of my frends are into Rally and they are expects when it comes to cars , And in the second month it self the shake of the vehicle was very bad and if the shockabsorber were damaged how it will be , it was like that , And i have purchased this vehicle in DSC Hyundai in chennai , They have cheated me and i have given my car for service 2 times and they hav done nothing even after me explaining bits and peaces , Customer service and the mechanics who are in DSC Hyundai are not usefull to the company ,
Anyway i have been a bad experience till now with regards to the Hyundai Santro , I was having Maruti zen before .. I never had any issues , everytime when i have an issue i give it to the service and they make it rectified imdly , but in Hyundai its totally different , i dnt know y they dont help Customer;s at all , I am totally frustrated about the same . . . My cars Power Stearing is also that smooth , I get sounds from the front part of my Vehicle , and from the rear part also , I have informed this to the service center plenty of times , but no ome has resolved my issue , I am extremely disappointed with Hyundai , As i came to a conclusion of selling this Vehicle , My friend told me that Kun Hyundai's Service is very good , so lets give a try , so i am going to give the service to Kun Hyundai for the final time , if its going to be the same issue after the service then i have to literally sell the vehicle and i will make sure that none of my friends will not purchase hyundai at any point of time , I am helpless and its very difficult for me to spend more money upon my car , and the service is like this . . . Please try to help me , U can call me at any time , My contact no is [protected]. Waiting for ur reply . . .
Regards
Anish Ketty