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Hyundai Motor India Complaints & Reviews

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S
Saksham Walia
from Delhi, Delhi
Oct 7, 2013
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Address: Chandigarh, Chandigarh

respected sir,
id like to bring to your kind notice that ive been a fair consumer of hyundai cars throughout my life..
and to my bad luck my this experience with any of the motor company has been realy wrse just beacuse of certain inefficient guys u have in the department
my concern is regarding the tyres..
i gt my i20 car with cho1at874 as reg num.. bought it from the wrst dealer ultimate chd indstrial area..
i gt this on may22 of this year..
nd immediately aftr i bought it the next mnth my front left wheel had a cut in it and god knws how many times i had to visit to get it replaced i ws cmpletely harrased nd got to knw that why maruti and honda stilll stands the first,
hyundai just has the looks but no service
my tyre was though replaced but then a mnth later that is exctly 2 mnths ltr i started facing problm in the frnt two tyres again..
a person buys a diesle car coz his running on road is too much..
i gt this issue in report to the company in the starting but no one in the departmnt was there to listen to me.
no paper work was done so that they dont face ny problems..
but now ive a lot f pressure from family since the tyres are realy worn out and theres a risk of an accident
its jst been 3 mnths and tyre s are gone
the prblm strtd at 3000 kms wen i brought this into the ultimate service departmnts notice but no one cared..
ms.> aarti nd Mr mithilesh they both are on their own no one cares to serve the customer im like wandering in the service dept luking fr repective ppl to help me out.
a week bfore i ws too much engrossed in getting my mattr resolved that i went to ultimate to mr mithilesh nd aarti nd they bth dint even care to get the vehicle chckd neither they sugggested me nythng.. instead they were blaming me fr bad allignmnt
however this ws nt the case they did nt chck the allignmnt
i went to anodr dealer KLG fr getting alllignmnt done
they said theyd chck the suspension frst nd den they will chck allignmnt it ws a gr8 xposure there but then later on it trnd into vain
u knw wat happened there ws cmpletely shocking..
they did the suspension chck it ws all ok
they chck d allignmnt so that if its nt in place theyd make changes but then it was all ok
so then the area manager there inspected that tyres were worn out..
so he ws lyk that id now get hold f them to get my tyres changed so he refused to give the log of the allignmnt and denied that their machine ws nt ok nd they dnt want to do the allignmnt
i mean hw can such a high post person at klg say this
wen the allignmnt chck did happen in frnt f me nd ive the pic f the readings of the allignmnt bt he refused
i took the matter to klg owner
he suggested me to frst get hold [censored]ltimate hyundai cz i gt the car frm there
i informed the same to mr mithilesh nd he called me a day aftr..
i went there nd they were lyk k sir aapne allignmnt krake bhi to pic khichi ho skti hai
i mean wat the hell how can they acuse a customer..
im from a well behaved lawyer family and i was realy upset
i gave him the key and askd him to chck the allignmnt again
this ws the frst day wen this manager did chck my car fr faults nd came to a conclusion that allignmnt wasnt out it ws the camber wich was out
now coming to this
hw wud i as a consumer knw the prblm in my car.. i cn jst keep a chck on my allignmnt and all..nd despite chnging my one tyre they dint chck the prblm then they just chnged the tyre widout suggesting me fr fututre care..
its jst been 3 mnths i bought the car and i have a realy bad xperience wid ds dealer..
theyre jst blaming me now k sir apki car k 8000 km hoge ab vl nt help
nd theyre nt even gvng this in written
i mean i bought diesel car cz my running is high so ab jab unhone bat hi ni suni to km reading to bdegi hi
id realy be thankful if you look into the matter nd get bck to me on [protected]
i realy m being harrased
v have three i20's in our house bought frm ultimate chd.pkl nd klg
but this dealer ultimate chandigarh realy sucks
no one to listen aten the customer
adding to it mr khera and mr jamwal hum i contacted fr furthe help were so rude as if im nt a customer im a roadsider..
they r so out f their minds n nt willing to work..
kindly look into the matter
else il have to file a petition
i mean think ureself jst 3 mnths nd 8000 km done car bth the frnt tyres worn out
allignmnt in suspension in
so where's my fault
please do the needful so that hyundai doesnt loses its name...
i cntcted the customer care too mny atyms but they also dint even cared to arrange a call back.

coz if this doesnt happens me nd my fture generations wont be with hyundai nymore..
i had used maruti nd honda both and trust me their main aim is customer.. i mean their support and all is tremendous and dis hyundai dealer sucks big tym
cntct me on [protected]
ive the pic of klg allgnmnt reading and the voice recordng of manager denying the allignmnt records
Hyundai customer support has been notified about the posted complaint.
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    J
    Jogan Mathew
    from Thiruvananthapuram, Kerala
    Oct 5, 2013
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    Address: Thiruvananthapuram, Kerala

    The unusual sound from the engine, as if there is no oil in the engine, happened four times during the past seven year period starting from Apr. 2006 to Jul 2013. The engine oil light goes off after starting, showing the oil pressure is ok, but when this noise does happen, it lasts for about a minute slowly subsiding to a normal engine sound. In the beginning it is really startling and scary, so I switched off the engine, opened the bonnet to see if there was a cat or something stuck in the belt. Re-started it, the noise was still there and when I left the engine idling, the level of noise came down slowly and to a normal level. As mentioned above, strangely it has happened only four times during the past seven years. My own diagnosis is that, some how the oil circulation is not proper, though the oil light is off, indicating that the oil pressure is fine. I have checked and discussed with the agent and many others, and no one could give a proper explanation. It is difficult to diagnose, as it does not happen frequently ! The only clue is that, it always happened in the morning when it was started from cold. The second problem is the stickiness on the dash board. I am sure it is a manufacturing fault, and I have heard about it from other Getz owners also. the agent tried to solve it with some thinner and it has spoiled the looks !!
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      D
      drniraj
      from Mumbai, Maharashtra
      Oct 3, 2013
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      Address: Rajkot, Gujarat

      respected sir i have purchased i 20 at[protected] at the time of purchased deler told me that i am a doctor we will give you corporate discount rs 5000 and now he told that i[censored] r ima member then only i will give u corporate discount but i am also doctor i have my medical certificate and i am also submit all document .i am B.A.M.S DOCTOR then why you dont give me corporate discount please give me ans.? ? my email id : dr.[protected]@gmail.com my mob no : +[protected]
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        V
        vipin taneja
        from Delhi, Delhi
        Oct 2, 2013
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        Address: New Delhi, Delhi

        I bought my car from Deep Hyundai, Peeragarhi and getting it serviced from Deep Hyundai, Wazirpur. I explained them about the major problem of brakes in the car during IInd service and also IIIrd service which was done almost15 days back. I was assured that I will not face this problem in future but both the times, to my surprise the car was handed over to me with the same condition. I got a service related call from the dealers side and when I told the about this problem the call was put on hold and not even responded up till today. Also unfortunately I told them a problem of alignment in car at the time of filling the job card and that even was not done both the times and also worst I was handed over the car with a new problem of petrol not being converted in to CNG. Please act immediately as the problem is of brakes which is very risky while driving this car. I also told them that while driving I escaped with a major accident because of brakes got jammed and my family and kids were also along with me. I again kindly request you to act on this matter immediately. Regards, Vipin Taneja [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
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          mohammad murad mohiddin
          from Tekkali, Andhra Pradesh
          Oct 2, 2013
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          Address: West Godavari, Andhra Pradesh

          Iam mohiddin from bhimavaram (andhra pradesh). We have already booked grand i10 car.But we are not satisfied with the test drive because at that day weather was not good.So we requested them to send the car for another test drive. They said they will send it .whenever we call them they reply that we are coming tomorrow.But they wont come. more than 20 days were over.But they didn't send the car till now.And also they didn't gave the receipt for bill. so please solve our problem.
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            nikhil.chaitanya
            from Nagar, Rajasthan
            Sep 30, 2013
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            Address: Pune, Maharashtra

            Since day 1 I received the car the Bluetooth microphone is not working. During first servicing it was confirmed that the microphone is faulty. Service centre ordered the microphone and it took around 3 weeks to get the microphone. I have no issues with the service centre since they have educated me properly. But I am unsatisfied with Hyundai Motors. I wanted to launch complaint against the company and not the service centre since, company took time to arrange the part My question how this vehicle got passed in inspection at the company. How this got passed in PDI. That means you people are selling faulty product. Moreover today after replacing the microphone the issue did not get resolved, after further investigation we found that 2 cable running near roof and windshield corner (driver side) have cuts and open, this is a faulty cable. This means Hyundai uses cable harness from the rejection. This is not expected from a multination Brand I am really shocked and unhappy with this incident. request you to please help in the
            Aug 13, 2020
            Complaint marked as Resolved 
            Hyundai customer support has been notified about the posted complaint.
            This arises a question of total integrity of the car and the manufacturing company. At this movement I am unsure what major issues are unnoticed in this car given the scenario where I have noticed a major wiring fault.

            I believe I do not have confidence on the other parts which are fitted in the car.

            request you to please look into this issue ASAP to help me in the resolution
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              avikn16
              from Pune, Maharashtra
              Sep 26, 2013
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              To Mr. Bo Shin Seo ( Managing Director )

              This is to bring to your notice that I am very much dissatisfied with the way things have been handled by Austin Hyundai Kolkata .

              I have given my Car for Periodic Maintenance Service ( PMS ) dated 20/09/2013.After contacting them, they have guided me towards Austin Hyundai AJC Bose Rd workshop. At the time of giving the Car, I have requested to the service manager to get my AC filter clean.They checked the AC in my presence and found that it was running smoothly and they told me that they would clean or replace the air filter and if necessary, will put the Gas also.I agreed to the same . At the time of delivery, experience was even pathetic as my bill was not properly printed... it was just on a white paper, moreover the car was not at all clean both internally and externally. I raised my objection at the time of delivery since I found that my AC filter was replaced and gas refilled however the AC was not working properly . I reported the same but the service engineer has advised me to take the car and use it. Also report to us if it doesn't work after some days .

              I reported the same to customer care on Tuesday 24/09/2013 and also informed them that I will report my dissatisfaction to Hyundai but they requested me not to report to higher authority and send the car once again to Austin Hyundai Patuli Service Center for re-checkup. I have done the same and send the car for Recheck on 25/09/2013 Wednesday .

              On Thursday I have only called up the service center to know the status of my car. To my surprise, they have informed me that the AC compressor is in damaged stage and that need replacement .

              My question is very simple that when the AC was working smoothly then how come all of sudden my AC compressor got damaged. Prior to I have given my CAR for AC filter cleaning, everything was fine and after servicing it got damaged...tough to understand the service standard . They told me that the bill would be around Rs 22000 which is not acceptable at all since there is no fault of mine .

              I would like to show my deep grievance and disappointment for what has happened to me and also want the other customers to know the harassment which I have faced just to get my car serviced properly from AUSTIN HYUNDAI Kolkata . This is entirely Service Center fault and I am not going to pay for any damage rather I want my CAR back with everything in order. If I am unable to get satisfactory response and service I will be constrain to report the same in social media for such customer harassment .

              Name : Avik Nag
              Reg No : WB06C 4989
              Car : i20
              Aug 14, 2020
              Complaint marked as Resolved 
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                ahangernaseer123
                from Jammu, Jammu and Kashmir
                Sep 25, 2013
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                Address: Srinagar, Jammu and Kashmir

                I HAVE PURCHASED A NEW EON (ERA) CAR ON 04.02.2013 FROM K.C.HYUNDAI HYDERPORA BYPASS SRINAGAR J&K.AFTER PURCHASING A CAR, THEY ASKED ME TO SUBMITT THE FOLLOWING DOCUMENTS (FORM 16OF INCOME TAX RETURN, SALARY CERTIFICATE, I.CARD ETC.) .THEN YOU WILL GET CORPORATE BONUS OF RS 2000/= AFTER SIX MONTHS. I HAVE PRODUCED ALL THE DOCUMENT IN TIME.BUT I HAVE NOT RECEIVED ANY CORPORATE BONUS TILL DATE i.e.25.09.2013.PLEASE HELP ME IN THIS MATTER. I SHLL BE HIGLY OBLIDGED TO YOU. NASEER AHAMAD AHANGER ELLAHI BAGH SRINAGAR J&K 190020 MOBILE NO.[protected] .[protected] E-MAIL ADDRES. [protected]@gmail.com
                Aug 14, 2020
                Complaint marked as Resolved 
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                  R
                  rajeshver
                  Sep 25, 2013
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                  Dear Sir, I bought Hyundai Verna under the company scheme under a tie-up with ( Motherson Zanotti, Noida). The car belongs to me and is in use in Baroda, Gujarat. My complaint is that during monsoon season, the water enters the car and spoils the car flooring on the driver side and the seat adjascent to the driver. Due to this there is foul smell in the car. On several ocassions the car was sent to the authorised dealer's work shop here in baroda i.e Aldiam Hyundai. They kept the car for few days and assured that the problem will not reoccur, but the same problem occurs during the monsoon season. I am fed up with this problem and really wonder, should a expensive car like VERNA develop this kind of problem at all. As a last resort I am writing to the company, till now i was a die hard fan of HYUNDAI and have used SANTRO, i-10 in the past but never had such a issue. With VERNA i have faced the above issue, please help resolve this issue, I am today in a situation as to why did i spend my hard earned money buying a VERNA?? Please help resore the same confidence in me for HYUNDAI motors. Hope you will do all to satisfy this irate customer of yours. I wait for a quick action from your end. I can be reached on my email : [protected]@rediffmail.com OR on my cell : [protected]. Thanking and looking forward to the pleasure of hearing from you soon. with warm regards, Rajesh Verma
                  +2 photos
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    sonalbhutani
                    Sep 24, 2013
                    Resolved
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                    My Car number is KA 51 MC 8382 . I gave it for servicing at Advaith Hyundai showroom at Vasanth nagar . I have asked the guy that they will Was the car while giving and they saud They will do it. But when i received teh car after the fixation of outer body, The car was not clean from inside. When i received the Feedback call , that time i tild that that the car was not washed from inside when i received it. The feedback lady told that they will pick up the Car on tuesday ( Sep 24) and will wash it and give it back. Today when i called them up for picking up teh car , she said that It was not told ealier to clean the car thats why it was not their mistake not to clean the car. I mean arent you supposed to clean it anyways when you are doing the fixing. And on top of that i have told them also to wash the car , and the guy said that they will anyways do it. I'm disappointed with the service
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Advaith Hyundai customer support has been notified about the posted complaint.
                    Bad customer service
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                      VKBADGAIYAN
                      from Mumbai, Maharashtra
                      Sep 21, 2013
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                      I HAVE PURCHASED I10 FROM PRESTIGE HUNDAI,JABALPUR,MADHYA PRADESH,INDIA ON[protected].CHASIS NO.MLAM5/BR8 M178643 ENGINE NO. 074HG8M600 116. THEY SOLD MY MARUTI 800 TO AGENT WITH THEM BUT DID NOT PAID RS 15000 EXCHANGE OFFER MONEY TILL NOW. I AM STILL WAITING FOR MONEY. EVEN MR SHUKLA MGR THERE MISBEHAVED WITH ME. THANKS.
                      Hi,


                      We regret for the inconvenience caused to you. Share your complaint number and contact details and we will assist you at the earliest. In case you ddon't have a complaint number then please contact customer care at [protected] or write to us at [protected]@maruti.co.in

                      Regards,
                      Maruti Suzuki
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                        J
                        jacobpt
                        from Punalur, Kerala
                        Sep 20, 2013
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                        my one year old car got struck on the road on19 July 2013 wtih the help of the hundai road assistance service towed the vehicle to Antony hundia service center kollam. After a month they said it is not possible for them to get my car repaired because Hundai India ltd terminated their dealership. After that my car is transfered to Hilton Hundai Kollam. So far my car is not repaired. They said it is an Engine complaint and car is in warranty period.I have done all the services and Last service was just before fifteen days . I want my car to be get repaired within short period
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                          H
                          harsh khirwal
                          from Delhi, Delhi
                          Sep 17, 2013
                          Resolved
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                          Resolved

                          Respected Sir,
                          Sub: Complaint against Hyundai Service Centre, Ranchi.
                          With due respect & humble submission I beg to say the following few lines your kind action please, I the undersigned purchased a Hyundai Car I-20, Reg. no. JH06D5775 on 20.11.2009 from Hyundai Co./Jamshedpur.
                          On 17.03.2013 my said car has been out of order completely i.e. in seized position, so I contacted his service center M/s. Fairdeal Hyudai, Kanchnar Toli, Hesag, Near (NIFFT) NH-75, Khunti Road, Ranchi – 834003, Tel.[protected], email- [protected]@gmial.com. The said Service Co. has charged Rs. 80,000/- for repairing on his verbal statement, I accepted said charged amount & against his demand I deposited an amount of Rs. 25000/- in advance vide his voucher no. 1225 dated 22.03.2013 (copy enclosed).
                          After lapsession of 1 month said Service Co. did not repair my car & again recharged an amount of Rs. 154,078/- vide his estimate no. 3061 dated 08.06.2013(copy enclosed), I also accepted his repairing charges & again deposited an amount of Rs. 25000/- in advance, vide transferred through NEFT his Axis Bank account no. [protected] dated 12.06.2013.
                          But you astonished to know that said Service Co. neither repaired my car nor given any specific assurance for delivery my car in good condition. Several times I approached him & his higher official also, but no any fruitful action has been taken from any short of any corner. Both times said Co. mentally & physically harassed me also, so I became very puzzled & harassed & got a heart disease patient, due to said miscreant activity created by Service Co. from six (06) Months & till date.
                          Therefore, I approach to your kind honour & request you look into the matter & set right the same, so I may be got relaxed & free from said mental disturbance.
                          Your remedial action is highly solicited from inner core of bottom heart.
                          Thanking you in anticipation!
                          DA: Above. Yours faithfully,
                          Chakradharpur (Gopal Chugg)
                          Dt: 08.09.2013 Bata Road, Chakradharpur
                          Distt.- West Singhbhum
                          PIN 833102 (Jharkhand)
                          Mob.: +91-[protected]
                          PH:[protected]
                          Email: [protected]@gmail.com
                          +4 photos
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Plz. feedback early.

                          Complaint against Hyundai Service Center, Ranchi - Comment #1881240 - Image #0
                          Complaint against Hyundai Service Center, Ranchi - Comment #1881240 - Image #1
                          Complaint against Hyundai Service Center, Ranchi - Comment #1881240 - Image #2
                          Complaint against Hyundai Service Center, Ranchi - Comment #1881240 - Image #3
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                            mani kant Tripathi
                            from Kichha, Uttarakhand
                            Sep 14, 2013
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                            Resolved

                            Address: Kanpur, Uttar Pradesh

                            I bought a Hyundai Verna(UP 78 BP 5670) car from Hyundai Advantage one month ago from Khanna Hyundai, swaroop nagar, kanpur but now I m feeling guilty on my decision for buying car from there. After one month, I am facing lots of problem in my car and I have informed service center regarding my problem that my AC compressor has stop working and my shockers need to be replaced but but whenever I call them they told me that my complaints has been register and is in process for being approved from Hyundai company itself. Its been more two months neither shockers nor AC compressor got sanctioned to be replaced.
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              jsl
                              from Gurgaon, Haryana
                              Sep 9, 2013
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                              Resolved

                              Hi ,My name is Joshua from Shillong, I own a I20 asta and I bought this vehicle from your authorised dealer located at our city on the 24/12/2012 and since then all my family enjoyed this car .But unfortunately I met with an accident on the 21/03/2013.and the very next day I took the car to the authorised work Shop M/s Shillong Hyundai,after lying there for several day and a complaint to one of your representative (via E-mail) then action was taken from the part of the dealer. Then it took 2month to completely on completion still the air bag mounted on the steering was not align properly, but i took delivery of My car.Till not the insurance claim was not settle after writing a letter to the insurance company ,It came to my knowledge that they have not bill on the Hyundai online billing as per information from the Insurance company.I had a talk with one of their manager (Work Shop Incharge) he gave reason best known to the dealer. my request to you to kindly let me know what is the status of the particular case.My chasis no MALBB51BLCM502567M
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                Amit Goyal
                                Sep 8, 2013
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                                Sir My name is Amit Goyal having hyundai i10 car since last 2 years. On 8th of sep 2013 I have taken my car to Ram Baag Service center of PL Motors Jaipur Rajasthan for scheduled service of my car. The attendant at service center advised me Injection Cleaner to clean up the fuel line (as the carbon or any waste materiel from fuel line to the engine can be clean up). The print MRP of the product is 550/- inclusive of all kind of taxes but the Service Center charged me Rs 600/- with extra taxes for the above mentioned product. I am also having the empty can and the bill of above mentioned product Injection Cleaner, If required kindly inform me on mail id [protected]@rediffmail.com i can send u the scan copy of the bill and a snap of empty can with MRP mentioned on the product to prove. Thanks Amit Goyal +91 [protected]
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                                  manish 118
                                  from Dehra Dun, Uttarakhand
                                  Sep 3, 2013
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                                  I buy a new i-20 car before 7 days. Its Speed meter is not working properly. when i went to hyundai service centre jind, i meet mr. satish. He said me that "you have to pay 2300/- rs. for repair. there is no guarantee of company after given the car." if the guarantee of the company ends after only 7 days, i will left the hyundai company. i was the permanent customer of hyundai. Thanks for the great co-operate hyundai. Manish Kumar [protected]
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                                    binod63
                                    from Khammam, Telangana
                                    Aug 31, 2013
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                                    ECM Complaint

                                    Most Of the Hundai I10 Having the ECM complaint after 20000Km , unfortunately my I10 also having the same complaint and when i visited the workshop , says that need more than Rs30000/- for replacement, And This is the common complaint for most of the Hyundai I10 cars hence need to replace the ECm at free of cost .. Binod R KL29d2202 [protected]...
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                                    Ashok Giri1
                                    from Chennai, Tamil Nadu
                                    Aug 31, 2013
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra

                                    Dear Sir, I have had a regular paid service at your authorized car service centre - Kothari Cars Pvt. Ltd. - Kharadi of my i10 car No. MH12-GF-5609, I am having below queries from above said service centre :- a) I have observed the bearuocracy and letharigicity in the employee's attitude, no body was ready to attend the customer complaint and file was moving here and there and due to this response time was very high.. b) I have bought this car on 15th Sept. 2014, from this centre named Kothari hyundai only and regular service was done thru this centre only.. Although I have face problem since previous 2-3 times only.. c) I have presented my car for regular service on dated 22.08.2013, only for oil change and other small problems as my car is single handed and run on 27,143 Km. vide invoice number B[protected] dt. 22.08.2013. d) On very next day when I have driven my car i found that engine is giving huge sound and pick of car has gone, Regular complain has been logined to your service executive but unfortunately no response.. This is very shocking for me as the reputed car company like Hyundai cars india is not focusing on after sales service of their customer which will definetly break the trust for future buyings or recomendations to friends of Hyundai make cars.. Expecting your prompt response in this subject With Regards Ashok Giri Cell No. [protected] This is very serious
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      guptaparamount
                                      from Basi, Punjab
                                      Aug 29, 2013
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                                      Sir i purchased hyundai fludic verna 1.6 sx diesel model in dec 2012 .firstly it was with china tyre i have to struggle very hard from company to replace with indian tyres . After that thete are several technical manufacturing defects in vehicle which company dealer and service agency are not ready to accept Hence i want 100% refund of my money with damages of my mental torture agony Sandeep gupta
                                      Its amazing
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