Hyundai Motor India Complaints & Reviews

Hello..
I bought hyundai i 20 from sunrise hyundai patparganj..got my cars first servise done by same dealer sinrise hyundai patparganj.just after two days my car wouldnt start i called them and was told that battery must be drained. They told me to call hyundai road side assistance..i did and they sent a man down to check. He just recharged the battery and i was told to keep the emgine running for 45 min. I complied but then the very next day the battery was dead again..i am told to keep the car running frequently to avoid the battery drain..this is not a fair solution..i was not havimg this problam before i got the car servised from sunrise hyundai i wonder how is this possible that a brand new cars battery frains in just few idle hours.pls help me out.

All Hyundai car owners beware of Kun Hyundai Service Center in ECIL and Uppal.
They are worst in their service. The facility available there are accident prone.
I have given my car twice at ECIL service center. Once they broke by back seat lock and asked me to visit Car Decor to fix it and 2nd time they have kept 4 minor dents to my car. They hid this and delivered it to me.
They billed me for Nitrogen top up at time of servicing but strange thing is I wrongly fitted the Wheel Disk which hid the air valve and it was same at time of delivery which shows their fraud and cheating nature.
The guy Saleem whom I met was very smart person he mastered how to cheat customers smoothly.

As a friend and well wisher I suggest you not to visit these service centers.

Thank You
Vishnu Vardhan DVR
[protected]

I purchased my hyundai i 20 car from m/s klg hyundai i/a chandigarh in Jan 2012 and from the very beginning myne right side wiper was having manufacturing defect and i lodged mine complaint on the very first service and repeated the same in 2nd and third service also but mine wiper has not been changed and in the third free service i asked for wheel alignment and wheel balancing as it should be part of free service but i was refused the same as the dealer said that it is chargable. Moreover the servicing by the dealer was not proper as the cleaning and washing of the vehicle was also not proper.
after mine repeated complaints with the hyundai india ltd , no action has been taken till date for not providing proper service.

The company didnot repair my car from last 26 days , first they said they will repair in 15 days but now they are saying they didn't not the parts of car yet and i have purchased this car on 26 dec 2012 from (GOYAL hyundai jalandhar contact no. [protected]) and at the time of purchase they have commited about gud service and all but now i am facing problem in getting any response from their side.(Navjit singh jalandhar contact no. [protected])

Hi,
My self Dinesh kumar i have purchased a new car i10Magna 1.1 on 21.12.2012 from Godawari motors pvt ltd. Moga.Bill No. PR[protected].Its battery is totally damage and car dose not start.I Call to Mr. Navdeep employee of godawari motors Moga.He said that take the car to Bathinda Agency.How i can take is to Bathinda because is dose not start.Kindly consider my complaint as early as possible.other wise i am going to court on 28 March 2013.

Regards
Dinesh Garg S/o Sh.Rajinder Garg (Advocate)
Rampura Phul
[protected]
[protected]

Dear sir,

This is in utmost grief I have to write this mail to u, I am suffering from a huge loss since long. My i 20 bearing Reg.No. BR01 AT -8780 has a problem of coolent leakage from a couple of month back after my car got serviced from your authorized Krish Hyundai service center Patna Bihar. Soon after, while i was on the way my car stopped all of sudden in middle of the road because of overheating, after contacting...

I have purchased i10 magna 1.2l from Shivansh hundai, mandi on dated 29.02.2012 with assurance of reward me corporate bonus of Rs. 5000/- after six month of delivery. i have submitted related documents i.e. id card of employer at the time of purchase of vehicle. No other document was demanding to me on this account. But till date no cash is award to me. Also when I have approach the mandi showroom to get the bonus, Agent has denied saying that you have not deposited the RC within one month after delivery.
In this regard, it is requested that this is not my fault, this condition was not apply me at the time of delivery so kindly refund the corporate bonus of Rs. 5000/- to me at earliest.

Ravikant
Jr. Engineer (Elect )
Parbati HE Project Stage 3
NHPC LTd., Dam Complex
Sainj, Distt.-Kullu (HP)-175134
Vehicle No. HP 34B 4466

Sir./Madam,
Regarding to above cited subject it is to inform you that my car of Huindai Santro G L S ECO Model and No.UP41 M 7274 was damaged on driving therefore i went to S A S Hyundai Work Shop which is situated on Kanpur Road Lucknow for rectifying of damages and Denting and then i have submitted my car on that service center and therefore i recognized that the manager is too irresponsible about Servicing of car and not good behavior person also and his name was Sr. S P Srivastava and also informing that their adviser Sri Ankur who is very nonsense person and made a very rough language about caring of my car .
My car has ensured by New India Insurance Company dated 04.3.2013 when a person has came for survey on Monday for purpose of checking car, due to incomplete information he has not reported completely about damaging and denting and Rs. 12383 (Twelve Thousand Three Hundred Eighty Three ) has also deposited by me as per advising of Sri. Ankur which should may not be submitted.
There fore i am here by requested Please take the suitable steps in this regard and also refund my expanses. ans also take the suitable action for Bad Servicing of My Car otherwise the company will loss the maximum consumers just like me.

I owner of Hyundai i10 DL3CR7188 purchased a car Samara Hyundai at Lajpat Nagar on 1st September 2011.

From the very first day there was a problem of front noise and steering is hard. A call was made at showroom, they suggested to visit a service center, first visit was made at Maya Puri Service Station. They did not understand the problem and suggested to drive as such.

1. 1st Service was made on 01/11/[protected] kms) at Maya Puri Samara Service Station. Complaint was made to them but they did not entertained my complaint.
2. 2nd Service on 28/02/[protected] kms) at same place with same problem. They said that car is in guarantee of 3 years and suggested to drive such.
3. A Visit was made specially for the front noise problem on 17/03/2012 at Maya Puri. No response was given by any personnel
4. Next Visit was at Samara Hyundai Service Center Kirti Nagar (4753 kms) & for the 1st time it was accepted that there was a problem and they changed one front barring. There was reduction in noise but the problem was not solved fully. There was still noise and steering was hard.
5. 3rd Service on 05/09/2012 at kirti nagar samara hyundai k.m.- 7057.
Regarding this, I had words with Mr. Ashish (Kirti Nagar) Mr. Rajesh (Maya Puri) Mr. Manish (kirti Nagar) Mr. Ashish Seth (GT Karnal Road) . Meena, Mr.Ravi, Samara Hyundai G.M. Mr. Harmeet Singh. No Solution was found and they could not take any decision. Further, they said that Hundai i10 makes noise. But when i took a trial run on someone else"s car, there was no such problem.
Also tyres are of Kumho company

i have sent my car eon magna plus for 2nd free service on date 28-feb-2013.
while i had informed them to do normal free service as suggested by the company which includes engine oil change and oil filter change.
while i have opted for new mud flaps and a simple wheel alignment. the total amount according to me should not had exceeded[protected]rs.
while the amount charged for the service is 3500rs
even they have mentioned it wrong as third free service in the bill while it was second free service and
was done according to the recommendation by the company at 10000km


i am hereby attaching the service bill and the reference to what a service will cost on eon

http://www.cardekho.com/hyundai-eon/service-cost.htm

I Ashwin have such a bad experience with POPULAR Hyundai (nirmankara, TRIVANDRUM, KERALA). I previously had a santro, bought and sold to the same dealer and exchanged it with new i10 1.2 magna after 5years on November 2011. Within one month of purchase I found some electrical problems and it continued. Usually it’s my mom who drives the car and it belongs to her.

In brief I will explain what happened to my car so far.

November 2011- Month of purchase.
December 2011- Horn got damaged and replaced.
May 2012- Battery got damaged and replaced.
June 2012- Electrical damage which result in stop working of turn indicators.
August 2012- Replaced Battery went down.
October 2012-replaced battery went down for the 2nd time.
December 2012- Electrical damage resulted in working of all turn indicators without switching it on.
February 2013- Replaced battery damaged and bought 3rd new battery + Center locking system damaged +stopped functioning of power windows.

If I don’t use my car for not more than 10days I will face the above mentioned battery problems for sure. I can’t believe why this is happening to my car. So far, driven approx 5,000 km in between 3 new batteries and such problems has arose. There are situation when my mom was stuck inside the car without even unable to come out because of failure of center locking system and power windows and had to wait for more than 1 and half hour for the helpline to come which is nearly 6km away from their service center. These people are purely careless for their service and customers. They are least bothered and unable to solve the issue. If my car fails to start for the 5th time they will surely take a chance again and again and will change/charge the battery or solve the issue for the time sake and repair it and leave. Instead of solving the issue these people are begging for the trouble and convince me that my car is perfect and they could find any problems in the wiring. So it’s me who is becoming fool in front of them waiting for next damage and begging them for help for my brand new car. I have a feeling that my car has a manufacturing defect.

my name is vijay and i have hyundai verna fluidic 1.6 crdi,i baught from sharma hyundai,ahmedabad. my car is completely wobbling not only at high speet but also at low speed,i told them about this problem from first service but they said may be its balancing problem in first and second service and they will solve this problem in third service and they did balancing and alignment and after that nothing was changed the wobbling problem wasnt solved. i am tired of this they said i have to take my car right from porbandar to ahmedabad again its 400 kms its irritating and tiring.i just dont know what to do i am not satisfied with the service at all...

Hi,

I have been servicing my Hyundai santro car in express Hyundai for quite sometime, and I have complained about their poor service many times, but they are not showing any interest in improving. This time I really got irritated as they were giving false information about the status of my car service. I gave my car to repair as it met with an accident and they told they will hand over the car on Wednesday. As a follow up when I call them on Tuesday they informed that your car is now painting and it will take one more day to get ready. So I called them up on Wednesday. But now I got to hear that they now got the parts only and repairing it and it will be ready by Friday. I told them that every time you are giving me different information and I need my car by Thursday (14-Feb-2013), and the person told everything is ready only we need to get the liability and re-examination to happen from insurance provider and the person will come only at 12 o clock 14-Feb. I believed and when I call them on 14-Feb, another person picked the phone and told your car is now in the garage for painting and will be ready by 15-Feb. It is very unfortunate to say that these guys are really spoiling the name of the Company and I am really frustrated by their service. I feel like cheated.

Now I can do only one thing, never ever suggest anyone to buy Hyundai cars, though you get cars in low cost, but after buying you will really suffer to get a proper service.

Thanks
Anoop

Dear Sir
I am N. Chandrashekar, from Tumkur-Karnataka.
I own i10 1.2 sport (car No KA-06 N 937, Jan 2011 model) of your company.
I had starting problem with the car, so I complained to Tumkur showroom on 9th Saturday Morning to Mr. Shankar sales Manager. He directed to service section. But on Saturday no one received the complaint. Then after on Monday 11th, they take complaint and send some persons with out any tools and instruments and told that, it has to be taken to showroom for service. By the evening they told that there is some electrical problem.

From Monday the car bonnet is open, but they have not touched any thing. When we enquired yesterday they told that there is same wiring problem and today at 11 am also they told the same problem i.e., electrical problem and mechanic told that they are attending the problem and told that they can’t identify it, and they need minimum of 8 to 15 days to clear the problem. This was told by service owner Mr. Sanjoth.

We are afraid that, to solve simple electrical problem your company need 10 days. What is this nonsense? I have purchased the car to drive and to keep it in my home and not to put to your service centre for 15 day.

We have purchased the car based on some trust and your promise, to solve simple electrical problem need 15 days, it is meaning less.

I am planning to complain to consumer court due to yours worst service that we are getting here.

I am requesting you to, kindly to do some action to do service to my car.

Regards

Chandrashekar
0 [protected]
Tumkur
Karnataka

i am extremely sorry to register this kind of a complaint about the dealer showroom of popular Hyundai at karamana(trivandrum).
In spite of several reminders before the purchase of vehicle the documents provided to me was with wrongly spelled name of mine.The executive were not cooperating with me during my purchase and not providing proper assistance through out.They didn't have a responsibility to the customer and to their services also.

30/01/2013

TO,
MR DEEPAK RAINA ,
REGIONAL SALES MANAGER REGION WEST I.
HYUNDAI MOTORS INDIA LTD .
BUSINESS SQUARE , A-102, 1st flr, CHAKALA ,
ANDHERI EAST,
MUMBAI – 400093 .

I MR AMARJEET SINGH BHASIN WOULD LIKE TO COMPLAINT AND BRING TO YOUR NOTICE THAT YOUR PRAMUKH HYUNDAI CAR RIDERS LTD DEALER IS A LIAR AND A FRAUD DEALER .

AN E MAIL COPY OF HIS QOUTATION IS ENCLOSED FOR YOUR INFORMATION.

ALL MONEY IS PAID AS PER THE QUOTATION AS FULL AND FINAL PAYMENT.

I HAD LODGED A COMPLAINT TO HYUNDAI CUSTOMER CARE NO [protected] AT MORNING 9.17 AM ON 08 NOV 2012 WITH MR MUKESH PANDEY REGARDING PRAMUKH HYUNDAI CAR RIDERS LTD .

AS PER THE INFORMATION I HAD BEEN ALOTTED CAR

VIN :- MALAN51CMCM122382
CAR NUMBER :- MH-01-BF-3453
DELIVERY DATE :- 03/08/2012

THAT THE ABOVE CAR HAS BEEN ALREADY DELIVERED TO MR AMARJEET SINGH BHASIN WHICH I NEVER RECEIVED IT AND NOR IT HAS BEEN DELIVERED TO ME .

HYUNDAI MOTORS CUSTOMER CARE PERSON MR MUKESH PANDEY TOLD ME THAT IN NEXT 24 TO 48 HOUR I WILL RECEIVE AN EMAIL WHICH I NEVER RECIVED FROM YOU .

ON 20th NOV 2012 AT 11.51AM I MADE ANOTHER COMPLAINT TO HYUNDAI MOTORS CUSTOMER CARE REGARDING MY EARLIER COMPLAINT AND THEY GAVE ME MY COMPLAINT NUMBER[protected] .

ON 21/11/2012 I RECEIVED AN email FROM YOU SAYING MY COMPLAINT WILL BE SORTED OUT IN NEXT 3 TO 5 DAYS .

NEXT DAY PRAMUKH HYUNDAI CAR RIDERS LTD INFORMS ME THE CAR IS SOLD .

PLEASE EXPLAIN ME THAT THE CAR DELIVERED FROM THE SHOW ROOM AND LATER I HAVE BEEN INFORMED THAT THE CAR IS SOLD .



NO ACTION HAS BEEN TAKEN BY HYUNDAI MOTORS INDIA LTD AGAINST THIS PRAMUKH HYUNDAI CAR RIDERS LTD TILL TODAY .
ITS REALLY NOTHING LESS THAN HARASSMENT AND I NEED ANSWER ON THIS SOON . ITS TIME THAT I NEED TO TAKE THIS MATTER WITH LEGAL AUTHORITIES AND FILE MY COMPLAINT TO THEM .


ITS AN HARASSMENT

REGARDS

AMARJEET SINGH BHASIN
302 , QUIESCENT HIEGHTS ,
MIND SPACE ,
MALAD LINK ROAD ,
MALAD WEST ,
MUMBAI 4000 64

Hyundai i10
we got a hyundai i10 last year.The company had promised that the car would give us mileage of about 13-14 in city roads and about 18 kmpl for travelling on highways.
But we have never got that much mileage at all.Ours is a Kappa engine
we are getting mileage of about 7-8 kmpl.. we are very disappointed.Kindly advice us as to what to do.The car is still under warranty period

SIR I HAVE PURCHASED A EON CAR ON 10 NOV. 2012 . THEN COMPANY BRANCH HEAD MR. KANAHIYA YADAV HAD TOLD ME .COMPANY WILL GIVE U EXCHANGE OFFER I[censored] HAVE ANY OLD CAR. THEN I GAVE TO RC & INSURANCE OF OLD CAR .AFTER SEEING PAPER KANAHIYA YADAV TOLD ME. I WILL GIVE U EXCHANGE OFFER OF RS. 20,000.00.AFTER 1 MONTH HE TOLD ME THIS IS NOT POSSIBLE.MY CAR NO.- UP-81 AS-1055 & MY MOBILE NO.- [protected].SO I REQUEST PLEASE SOLVE ME THIS PROBLEM

CAR IS UNDER WARRANTY TOTAL KM DRIVE ONLY 6500 AND AIR BUBBLES ARE NOTICE IN ONE TUBULES TYRE FOR WHICH WE APR OCH TO SERVICE CENTER, BUT THE DENIED & REJECTED OUR CLAIM TO REPLACE THE TYRE

Sir

I have purchased brandnew Hyundai Verna from them and one of its tyre got bump on its side line and after repeated talks with them they refused to attaend the complaint that will not cover it under warranty and its a clear cut manufacturing fault .

On inspection of tyre it is very much clear that there is not rubbing mark and cut mark from outside tyre got bumps from inside either the alloy wheel is defective or the tyre they refused .

Thei reply is as follows

From: "Johney Chand" <[protected]@hmil.net>
Date: Wed, 26 Dec 2012 17:57:53 +0530
To: <[protected]@frickmail.com>
Subject: Kind Attention Mr.Ashok regarding your car reg .no HR 51AR 0977


Dear Mr.Ashok,





Greetings From Hyundai!





This has reference to the telephonic parlance held today regarding your car reg no. HR51AR0977.





Based on your concern, As per inspection report forwarded by you, we would like to confirm you once again as confirmed by Bridgestone tyres earlier that there is clear cut mark on the inner liner of the said tyre due to the external impact(no manufacturing defect implies) therefore it cannot be cover under the purview of warranty.



We assure you for better performance of the car and please do not have any apprehension regarding the quality of the product..



For any assistance or clarification feel free to contact us at [protected]@hmil.net



Thanking you and assuring you for our best services at all the times.



Thanks & Best Regards

Johneychand

Customer Care Manager.

Hyundai Motor Plaza.

Hyundai Motor India Ltd

A-30, Mohan Co-operative Industrial Estate,

Mathura road, New Delhi- 110 044

(Off: +[protected]Extension: 9893),

Fax: +[protected], (Ph. [protected])