Hyundai Motor India Complaints & Reviews

I brought a car hyundai i 10 ERA in april 2012. When i brought this car dealer told that it has average of above 20 KMPL. now since i am using this car its giving average of only 6.6 KMPL. whenever complaint about this service center does not gave any respond about the same. Till date i have spend more than 60,000 on petrol with running of 10,500.kindly help for the same.waiting for response

Ruchika grewal
Ruchika.[protected]@gmail.com

Hello Iam AbdulWasay owner of Hyundai i10 with registration number AP 28 DR 1141.
Yesterday May 22nd My vehicle got locked .I switched off my vehicle & came out of it with out collecting key.Vehicle got locked & i couldn't enter my car.
*****Pl note complaint was made from mobile number : [protected] since my mobile was in my car.****
Location was Near Jadcherla around 60km from Hyderabad .When i contacted emergency service number at around 12:15 PM i was told Hyundai personnel would call me to solve my problem.I got a call from Tadban service center after waiting for about an hour & i was really surprised to listen to the executive .

He told me to unlock my car Hyundai shall charge me to & from Charges from service center which will be around 120km & more over i was told i need to pay additional Rs 800 to Rs 1200 extra for the service.

My first question is Why does my vehicle gets locked when the key is not removed from the ignition.Hyundai vehicle drawback which is to be fixed

Second is why i need to pay for emergency service when it should be free.

My complaint number is 36702 & i got a call from mobile number [protected](from Hyundai).

More over iam getting suggestions from Hyundai is to brake the rear mirror (smaller one) to unlock my car & replace it again.

I had to spend 3 hours on the Bangalore highway with no help in Hot sun.Later i hired one vehicle to get a mechanic & unlock my car.

This is really annoying & irresponsible attitude from Hyundai.I need compensation for the hard time i got because of Hyundai.

regards
AbdulWasay
[protected]

I took my Verna Fluidic 1.6 SLX to Tapan Multiventures (Automobiles Division) Plot No.14.15.16 etc. Industrial Area Shoghi for Service under warranty at 10000Kms. At the onset they tried to cheat me by forcing value added services against policy of M/s Hyndai India. They tried to over charge me for a service which I did not request or ask for. They do not have clean water to do free washing under warranty. They soiled and spoiled the interior of my car while they carried out the free service under warranty. They refused to attend to my complaint and demanded money o correct their mistake. The staff present was arrogant in behavior.

i purchased a santro xing from Ktc hyundai on july 11. 2007 with following exchange bonusof Rs 10,000. we had an old tata sumo in my fathers name. as per the dealer we sold the vrhicle nd suvmitted the new nd old rc in time. but we did nt get that bonus. dealeers said they forwadd the docs to hyundai new delhi nd they will send the cheque. it did nt happend till today and we understand that we were betrayd by the co.

Dear Sir,

I purchased a car from 'Sonebhadra Hyundai' car dealer from renukoot in Aug'12. The agent who approached me for deal committed me that car seat cover, car cover and center lock system shall be given as freebies while coming into agreement with the price of purchase. When the car was delivered to me the agent told me that since the center locking system is out of stock at that moment, he would make sure that it will be fitted in my car as soon as the center lock system arrives. Since then i followed him up for the center lock system, he told me stories about non availability in stock until mid april'13. On inquiring at other person in the dealership, i came to know that nothing is due in my name from the dealer. On asking about this with the agent, he came up with story telling that the GM of dealer shop had not approved center lock system as freebie during the purchase even though the agent committed and so i will not be given the center lock system as i was promised at the time of agreement with the price.

I am cheated by the agent/dealership. With this attitude, i'm deeply hurt and come to your rescue.

Kindly help me in Getting justice and also take measures. so that people like me are not cheated by such dealers in future.

Regards
Preetham R M
[protected]
[protected]@yahoo.com

I purchased Hyundai i10, Magna car from Kun United Hyundai, dealer Khairatabad, hyderabad with chasis number: MALAM51CLCM150131*C and Engine no: G4LACM844807. I Paid Rs 7000 extra for Kenwood stereo with USB instead of sony stereo offered with the package. I was not showcased the interiors/make of the music system on delivery. But latter on when i checked i found it is mobis music system (Nippon Made), I've been cheated. The dealer has pocketed the EXTRA money I paid for Kenwood and has installed Mobis system (Nippon Made) only. The dealer now argues and covers up his FRAUD act. Hyundai customer care has not taken interest in this case, even after repeated complaints.

Dear Sir Madam,

I would like to inform you that I Purchased Hyundai EON Car (DL 10CD 1698) from Hans Hyundai Moti Nagar New Delhi on 11-Dec-2011. Since I am facing major service issues on Hyundai Eon Car and nobody from the service center is providing quality service. At the time of purchase salesman named Mr Sanjeev bedi forced me to Purchased Center Locking (Cross Links) from Hans Hyundai , As per him if you purchase Center Locking from somewhere else the Car Warranty/Guarantee will not be valid. So I forced to purchase the same. After six months I was getting lock & unlock problem. I called Hans Hyundai to rectify the problem they said you need to call to Cross Links. So I called them and issue was resolved. Right after Two months I was getting the same problem. Now it’s been 16 months of purchase I am facing the same issue (lock & unlock) on 8th time.

Secondly at the time of purchase they charged me for 3M coating. But the Quality of work was not upto the mark I complaint so many time. Unfortunately nobody bothered. The service of Hans Hyundai is very Poor no service assurance form their side.

This is humble request from my end. Please change the Center Locking (Cross Links) on an urgent basis.


Name: Vinil Shah
Mobile: [protected]

I bought i10 Magna in 2007 from Nimbus Car at Noida.
The Average of the car is very bad.
Now in 2013 suddenly the EPS system is not working & Nimbus workshop says it needed to be replaced for Rs.10500/- .
I would never recommend anybody to buy Hyundai cars specially i10 models.
The service is very very poor & also the average of the car.
The Co. is just taking us for ride by putting defective EPS system which neither be rectified or bought from outside it's there monoply to loot the car owners.

i had verna.i got a problem of A/C in it . from past 1yr car a/c is giving problem. sum tym automatically it stop cooling and oly fan runs inside after sum tym it automatically start cooling while travelling... once i hav shown it to talwar hyundai service center but i din get any proper response from them then i hav shown it outside to a/c automobile center.their he told me that their is less coolent but before 2months oly i hav filled coolent in it.. but nw the coolent was reduce below the 'L' level.. im not able to understand that how this coolent is getting reduce so soon even the hyundai service center r not giving any proper response..infact their no lickage of coolent also. so i plz request to resolve this problem as soon as u can...

Dear Concern

I, Ravinder Kumar, Prop. R. K. Enterprises, Member of Chandigarh Vayopar council & executive member Traders association sector 18 Market, want to share my bitter experience dealing with your dealer in Panchkula.

I am a fan of Tata Motors and Maruti Suzuki and have been a proud owner of their car in past. I also have a Hyundai santro Xing.

Although I was very much satisfied with Tata & Maruti car and not actually disappointed with the Santro xing, I decided to buy a new Hyundai car, when I needed the replacement for my old Tata car.

I want to thank you for providing one of the best cars in India and one of the wrost dealers on earth.

I had a very bitter expertise from your Panchkula dealer viz. Ultimate Hyundai Panchkula which I feel needed to be shared with you as Both Hyundai reputation and my loyalty bonus are at stake in this deal. I have quite a reputation among my known persons and any negative feedback from my side, for any product(s) means, it being blacklisted for life among them.


Here below I narrate the series of deal as done with Ultimate Hyundai Panchkula branch

On 20thst feb. 2013 I approached the dealership (at ultimate Hyundai Panchkula) to buy i20

I was well attended by the sales person named Alok I made up my mind getting car from the dealer

A sum of Rs. 115000.00 was deposited in cash with the dealer and a receipt was issued. (which actually he collected from my residence good service indeed I appreciate the effort ). Mr Alok also suggested me to get the car financed from SBI Panchkula sector 14 Branch. However due to some reasons (despite my eligibility and submission all required documents and honest efforts of the bank staff ) Car could not be financed from SBI as they have the limitation for financing personal cars only and not the cars in the name of any commercial establishment and I need to get it financed in the name of My company named R K Enterprises only.

I Approached my Alok to get back my sum of Rs. 115000.00 as I wanted to get my car financed from my regular Banker Vijya Bank who could take about 4-5 days for processing my finance request and I was not willing to block my funds for that period with the dealer .

Here came the Point when the staff at you dealership showed there inner instinct and face behind the smiling face . It just spoiled all the pleasant flow of transaction, The staff was in no mood to refund my money and insisted me to get financed from a banker of their choice which was not suitable to me ( A senior staff at this dealership took me so rudely on which I feel so humiliated that at one time just made up my mind not buy a Hyundai car at least from this dealership).

The behaviour of sales staff made me feel as I was trapped in their net and they even asked me to bear a loss of At least Rs3000.00 for refund and wait for at least one week to get my money back.

This is the not end of the ‘SO called so NICE BEHAVE ’ OF the staff at ultimate Hyundai Panchkula

I was not willing to bear any loss for getting refund and not in a position to wait for 7 days also so applying my own forget and forgive principles I decided ( against the will of my family) to buy the car from this dealership and suppressed my strong feelings against the poor behaviour of staffs there .

Finally on 28th Feb I got a DD from my banker and asked Mr Alok the get the car ready for me

At about 5 O clocks I was delivered a car and I was asked to visit the showroom after 3-4 days to collect the Invoice and other related documents.

( I fail to understand why I was not issued a Invoice and other related papers on the same time)

I have deposited a sum of About Rs 2500. extra which was to be refunded to me on the same time but sales staff of your dealer asked me to wait for some two three days as they wanted to take some time to get a cheque /DD issued in my favour as

(as per their version It was not possible to refund the excess paid amount in CASH . I agreed. For this petty amount to remain with them for some time.



On same date I submitted the required documents for getting Loyalty Bonus as I already owned a Hyundai Car in my own name and being sole propertier of R K Enterprises I am very well eligible for loyalty bonus on purchase of another Hyundai car in name of my company .

After three or four days while I collected the documents and signed the receipt of documents overlooking the date and other related details printed on them here I accept My mistake of the BLIND TRUST on such dealer.

At the same time I asked for refund of my excess paid amount but it was ignored and asked to visit the showroom after another three four days as the cheque/DD was yet not ready. I took this very casually and in cool manner only and asked Mr Alok to take their own time



At home while I was looking at documents for filling the same to registration authority and my bankers I found three mistakes

A. Car was billed on 22nd of FEB.2013 where as I have not deposited full payment till that time and has never given my consent to buy the car from this dealership .

B. As written on documents Car was hypothecated to SBI instead of Vijya Bank ( I still have photo copies of the documents

C. Service book mentioned the car delivered on 23rd and not on 28th , the date of actual sales and delivery. Which further means that warranty given on my car will expire 5 days earlier to the actual date and my liabilities related to car in my possession started on 23rdFeb.2013 and not on the actual date and time of delivery



I reported all these mistakes to Mr Alok who took the matter very casually me and asked me to accept the documents with the mistake .which I strongly protested and even after much of arguments he flatly refused to do the need full and rectify the mistake in papers .

Now I lost my temper and very clearly stated him to do the needful or else I would go to consumer courts and approach Hyundai authorities. To which he responded that MY LOYALTY BONUS will be spoiled if I still insisted to get the documents rectified and any further taking any dialogue in this concern.

I reported the entire matter to Mr Sehgal CEO of the concern and a phone call came to me to get new documents with amended date and facts on invoice and get the date on service book amended accordingly.

Again I visited the showroom and collected new documents with new date as 28th Feb. and car hypothecated to actual bankers the VIJYA BANK and not SBI

I still not got my excess paid amount and was asked to approach the office after two three days. This time again I sent a mail to customer care department of the company and some on from office came to my residence to pay cash and asked my son to sign a Rating form as all the positive and best deal. I directed my son aged 13 to refuse signing any such paper except cash receipt.

Again May I ask the dealership if only cash was to be refunded why this was not done on the same date of delivery of car whay I was made to revisits and take the matter with ceo of the concern Now I strongly feel that fear of consumer courts only works with this type of dealers)

Ever since then I have received so many calls from the company customer care to give them best rating only because now all my issues have been resolved ( Thank god there are consumer courts N economic offences wings of Police available in Chandigarh )

Now come my Turn of my anxieties and fear about my car and the deal.



1. Was a new car delivered to me as I got a car which was billed on a date prior to the date of delivery, and following points strengthen my doubts 1. There were no polythene covers on the seats while the car was delivered which I have experienced every time I buy a new car, The temporary number was also tempered, 3. As informed by ultimate staff ... there were two gate passes issued on this car on 28th and another on previous mentioned dates on bill. This came to my knowledge when a staff related to submission of loyalty papers asked to tell her actual date of delivery as there were two gate passes tagged in the file related to this car.

2. Will I still get my loyalty bonus and I was threatened not to report the matter to Hyundai or else my loyalty bonus will be spoiled by the company.

3. What rating should I give to this type of a deal...? I wonder how dealer can ask for a good rating after this type of behaviour and more over this a privilege of the buyer only to show share his/her experience with deal and dealer

4. Who is responsible for spoiling the celebrations in my family on buying new car





Now I humbly request the Hyundai authorities to investigate the matter and take the necessary action to release my loyalty bonus and check that I got a NEW car and not a second hand or previously owned car at a price of new one



Also please suggest your best dealership as a am planning to buy a Elantra and within

two /three months

HYUNDAI MOTORS INDIA LTD (HMIL)
Head Office: A-30 Mohan Co-operative
Industrial Area Phase-1 Mathura Road New Delhi, 110044.
Email: [protected]@hotmail.co.in
REF: "HYUNDAI MOTORS" DIRECT RECRUITMENT OFFER.
Your Resume has been selected for our new plant. The Company selected 78 candidates list for Senior Engineer, IT,
Administration, Production, Marketing and General Service Departments, It is our pleasure to inform you that your
Resume was selected as one of the 78 candidates shortlisted for the interview. The Company HYUNDAI MOTOR is the
best Manufacturing Car Company in India; The Company is recruiting candidates for our new Plants in Delhi, Bangalore,
Chennai, Kolkata, Pune and Mumbai.
Your interview will be held at The Company Corporate office in New Delhi on 22nd April 2013 at 11.30 AM, You will be
pleased to know that out of the 78 candidates selected 65 candidates will be giving appointment, meaning that your
Application can progress to final stage. You have to come to the company corporate office in New Delhi. Your offer
letter, Flight Ticket and Hotel Reservation Letter will be sent to you by courier before date of interview. The Company
can offer you a salary with benefits for this post 85, 000/- to 3, 00, 000/- P.M. + (HRA + D.A + Conveyance and other
Company benefits. The designation and Job Location will be fixed by Company HRD at the time of final process. You have
to come with your photo-copies of all required documents.
REQUIRE DOCUMENTS BY THE COMPANY HRD.
1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proof
4) Six Passport Size Photograph.
======================================
You have to deposit the interview security deposit(Cash) as an initial amount in favour of our company accountant
name in charge to collect your payment for Rs 13,800/- (thirteen thousand Eight hundred rupees) through any [STATE
BANK OF INDIA] OR [ICICI BANK] Branch from your Home City to our Company accountant name in charge. Account No:
will be sent to you upon your response. This is a refundable interview security and only confirms your acceptance to
offer. Your offer letter, Flight Ticket and Hotel Reservation Letter will be sent to your Home Address by courier after
receiving the confirmation of interview security refundable deposit in any of the STATE BANK OF INDIA OR ICICI BANK.
We shall pay all the expenditure to you at the time of face-to-face meeting with you in the Company. The Job profile,
salary offer, date, time of interview will be mentioned in your offer letter. Your offer letter will dispatch very shortly
after receiving your confirmation of cash deposited in STATE BANK OF INDIA OR ICICI BANK.
We wish you the best of luck for the subsequent and remaining stage. The last date of security refundable deposit in
bank is 20th April 2013 you have to give the information after you have deposited the security refundable amount in
bank to The Company HRD -direct recruitment via email. Your Letter with supporting document will be dispatched same
time or day after by courier to your postal address after receipt of security deposited confirmation in bank. The
interview process and arrangement expenditure will be paid by HYUNDAI MOTORS COMPANY for lodging, travelling and
local conveyance actual will be paid by HYUNDAI MOTORS COMPANY as per bills. The candidate has to deposit the initial
refundable security as mentioned by HRD.
NB: You are advice to reconfirm your mailing address and phone number in your reply. And Rs 13,800/-(thirteen
thousand Eight hundred rupees) will be the refundable amount, as Rs 200/- rupees will be deducted as bank charges
for funds deposit. If you are been selected or not, the amount will still be refunded to you, as the amount is just to
prove that you will be coming for the interview in order for us not to run at loss after sending you the flight ticket,
hotel reservation letter and you don't show up on the day of interview. We are wishing you the best of luck.
Please note that only interested candidate should send us detail for the delivery of his or her flight ticket, hotel
reservation letter and letter offer after receiving the refundable security payment made by you,
1. Name: 2. Address: 3. Mobile: 4. State:
Regards,
Chief Executive Officer,
Managing Director: - Mr. Davido
Secretary: - Tim Chung
HYUNDAI MOTORS INDIA LTD (HMIL

Hello..
I bought hyundai i 20 from sunrise hyundai patparganj..got my cars first servise done by same dealer sinrise hyundai patparganj.just after two days my car wouldnt start i called them and was told that battery must be drained. They told me to call hyundai road side assistance..i did and they sent a man down to check. He just recharged the battery and i was told to keep the emgine running for 45 min. I complied but then the very next day the battery was dead again..i am told to keep the car running frequently to avoid the battery drain..this is not a fair solution..i was not havimg this problam before i got the car servised from sunrise hyundai i wonder how is this possible that a brand new cars battery frains in just few idle hours.pls help me out.

All Hyundai car owners beware of Kun Hyundai Service Center in ECIL and Uppal.
They are worst in their service. The facility available there are accident prone.
I have given my car twice at ECIL service center. Once they broke by back seat lock and asked me to visit Car Decor to fix it and 2nd time they have kept 4 minor dents to my car. They hid this and delivered it to me.
They billed me for Nitrogen top up at time of servicing but strange thing is I wrongly fitted the Wheel Disk which hid the air valve and it was same at time of delivery which shows their fraud and cheating nature.
The guy Saleem whom I met was very smart person he mastered how to cheat customers smoothly.

As a friend and well wisher I suggest you not to visit these service centers.

Thank You
Vishnu Vardhan DVR
[protected]

I purchased my hyundai i 20 car from m/s klg hyundai i/a chandigarh in Jan 2012 and from the very beginning myne right side wiper was having manufacturing defect and i lodged mine complaint on the very first service and repeated the same in 2nd and third service also but mine wiper has not been changed and in the third free service i asked for wheel alignment and wheel balancing as it should be part of free service but i was refused the same as the dealer said that it is chargable. Moreover the servicing by the dealer was not proper as the cleaning and washing of the vehicle was also not proper.
after mine repeated complaints with the hyundai india ltd , no action has been taken till date for not providing proper service.

The company didnot repair my car from last 26 days , first they said they will repair in 15 days but now they are saying they didn't not the parts of car yet and i have purchased this car on 26 dec 2012 from (GOYAL hyundai jalandhar contact no. [protected]) and at the time of purchase they have commited about gud service and all but now i am facing problem in getting any response from their side.(Navjit singh jalandhar contact no. [protected])

Hi,
My self Dinesh kumar i have purchased a new car i10Magna 1.1 on 21.12.2012 from Godawari motors pvt ltd. Moga.Bill No. PR[protected].Its battery is totally damage and car dose not start.I Call to Mr. Navdeep employee of godawari motors Moga.He said that take the car to Bathinda Agency.How i can take is to Bathinda because is dose not start.Kindly consider my complaint as early as possible.other wise i am going to court on 28 March 2013.

Regards
Dinesh Garg S/o Sh.Rajinder Garg (Advocate)
Rampura Phul
[protected]
[protected]

I have purchased i10 magna 1.2l from Shivansh hundai, mandi on dated 29.02.2012 with assurance of reward me corporate bonus of Rs. 5000/- after six month of delivery. i have submitted related documents i.e. id card of employer at the time of purchase of vehicle. No other document was demanding to me on this account. But till date no cash is award to me. Also when I have approach the mandi showroom to get the bonus, Agent has denied saying that you have not deposited the RC within one month after delivery.
In this regard, it is requested that this is not my fault, this condition was not apply me at the time of delivery so kindly refund the corporate bonus of Rs. 5000/- to me at earliest.

Ravikant
Jr. Engineer (Elect )
Parbati HE Project Stage 3
NHPC LTd., Dam Complex
Sainj, Distt.-Kullu (HP)-175134
Vehicle No. HP 34B 4466

Sir./Madam,
Regarding to above cited subject it is to inform you that my car of Huindai Santro G L S ECO Model and No.UP41 M 7274 was damaged on driving therefore i went to S A S Hyundai Work Shop which is situated on Kanpur Road Lucknow for rectifying of damages and Denting and then i have submitted my car on that service center and therefore i recognized that the manager is too irresponsible about Servicing of car and not good behavior person also and his name was Sr. S P Srivastava and also informing that their adviser Sri Ankur who is very nonsense person and made a very rough language about caring of my car .
My car has ensured by New India Insurance Company dated 04.3.2013 when a person has came for survey on Monday for purpose of checking car, due to incomplete information he has not reported completely about damaging and denting and Rs. 12383 (Twelve Thousand Three Hundred Eighty Three ) has also deposited by me as per advising of Sri. Ankur which should may not be submitted.
There fore i am here by requested Please take the suitable steps in this regard and also refund my expanses. ans also take the suitable action for Bad Servicing of My Car otherwise the company will loss the maximum consumers just like me.

I owner of Hyundai i10 DL3CR7188 purchased a car Samara Hyundai at Lajpat Nagar on 1st September 2011.

From the very first day there was a problem of front noise and steering is hard. A call was made at showroom, they suggested to visit a service center, first visit was made at Maya Puri Service Station. They did not understand the problem and suggested to drive as such.

1. 1st Service was made on 01/11/[protected] kms) at Maya Puri Samara Service Station. Complaint was made to them but they did not entertained my complaint.
2. 2nd Service on 28/02/[protected] kms) at same place with same problem. They said that car is in guarantee of 3 years and suggested to drive such.
3. A Visit was made specially for the front noise problem on 17/03/2012 at Maya Puri. No response was given by any personnel
4. Next Visit was at Samara Hyundai Service Center Kirti Nagar (4753 kms) & for the 1st time it was accepted that there was a problem and they changed one front barring. There was reduction in noise but the problem was not solved fully. There was still noise and steering was hard.
5. 3rd Service on 05/09/2012 at kirti nagar samara hyundai k.m.- 7057.
Regarding this, I had words with Mr. Ashish (Kirti Nagar) Mr. Rajesh (Maya Puri) Mr. Manish (kirti Nagar) Mr. Ashish Seth (GT Karnal Road) . Meena, Mr.Ravi, Samara Hyundai G.M. Mr. Harmeet Singh. No Solution was found and they could not take any decision. Further, they said that Hundai i10 makes noise. But when i took a trial run on someone else"s car, there was no such problem.
Also tyres are of Kumho company

i have sent my car eon magna plus for 2nd free service on date 28-feb-2013.
while i had informed them to do normal free service as suggested by the company which includes engine oil change and oil filter change.
while i have opted for new mud flaps and a simple wheel alignment. the total amount according to me should not had exceeded[protected]rs.
while the amount charged for the service is 3500rs
even they have mentioned it wrong as third free service in the bill while it was second free service and
was done according to the recommendation by the company at 10000km


i am hereby attaching the service bill and the reference to what a service will cost on eon

http://www.cardekho.com/hyundai-eon/service-cost.htm