Hyundai Motor India Complaints & Reviews

Sir, I am the registered owner of Santro Xing vehicle no KL-05 AG 9073 registered at Kottayam in Kerala .My Vehicle has an unnatural sound from the frond bottom and its both frond tyres has weared completely and replaced at 22, 000 kms . To rectify this complaint, My vehicle is at the service centre Popular Hyundai, Popular Motors World PVT LTD, Kodimatha, Kotttayam (Dist), in Kerala from[protected] onwards.But till date my vehicle's complaint has not rectified .The service centre authorities informed me that the required spare parts are not available at their custody. It is very unfortunate that even after two weeks in custody, the service centre authorities not repaired my vehicle .Since I feels very difficulty with out the vehicle, I expect proper intervention from your part on my complaint. Yours Faithfully Akhil.C.K Kaniyamparambil House Manjoor South.P.O Kottayam(Dist) Kerala Mob no.[protected] email: [protected]@gmail.com

I am owner of a i10 car purchased on 25.07.2012, on 02.05.2014 I couln't start my car, reason was malfunstioning of battery.I contacted my local dealer at Berhampur, odisha, But they refused to entertain as battery's warranty perod of 18 month was over..battry was just 21month old..my point is are u giving batteries that should work for only 18 or 20 months only.I m sorry this is bringing a dent on ur reutation of company.I hope you will surely look in to my complaint. My car no--OR07 AA 6080, mobile-[protected], [protected]@yahoo.com address-- M K Panda...IOB reguional office...Berhampur-pin-760010, dt-ganjam..odisha

Dear, I have purchased Hyundai Grand I10 on 22nd of Jan-2014 and the problem is found in 1st week of Feb-2014. I already shown three times my car at service station for central & remote lock is not working. But still the problem is not resolved. This is major issue for me, so please look into this and resolve at same time. Vehicle NO- MH 14 EC 7303 Name- Mr. Umesh Kadam Contact No- [protected] Regards, Umesh

respected sir/mam i have purchased car elantra from m/s mithila huyandi mumbai in the month of jan 2014 and tii date not recd lbt paid papers... on repeated follow up over mobiles, and visit to the showroom and respectful managers this is what happened the day saturday 07/06/2014...i visited showroom...at about 6.45 pm...i was kept waiting by officers for 45 minutes...later on demanding lbt papers asked to wait for 4-5 working days...on still forcing to repay and handover the chq/dd of the said amount the treated me with assaulting me phsically with abusing the lady members this was a suprise 1st the company m/s mithila huyandi has defaulted in submitting papers on the right time 2nd customer is been physically touched and family is abused and ladies also 3rd senior people at showroom watching and one senior asking the others for DNA test and police complain for the customer blaiming him for drunk behaviour ... the senior person was not educated, , , insted of alcohol check he said DNA test?????? THIS PROVES THE QUALITY...EDUCATION ETC... KINDLY REVERT FOR FEEDBACK THIS COMPLAIN IS NOT TO LET DOWN THE SHOWROOM BUT TO SAY THAT CUSTOMERS ARE FOOL TO PAY 100% ADVANCE BEFORE DELIVERY AND LATER BEG FOR PAPERS AND LATER WHEN PAPERS NOT SUBMITTED GO TO SHOWROOM LIKE BEGGARS AND GET WELCOMED IN SUCH A ADORABLE FASHION HOPING SOME FEEDBACK IS GIVEN IN WRITING THANKING YOU BYE

Below mail was sent to Chandra Hyundai on 05.06.2014 and still no support. Very very disappointed. Kind Attn: Managing Director I recently purchased a i20 Asta Crdi car from you. During its 1st service I raised complaint for less pick up and more engine noise, clutch play. I was informed that the turbo is lagging and this is due to manufacturing defect so it will be replaced. It was done after few days once the replacement part received. But the problem was solved only partly as I visited your showroom again on 01.06.14 to raise the complaint again that there is still more noise engine and pick up is not up to the expectation. I give this feed back based on my personal experience having compared between my 2 i20 cars that I have at the moment. You send a driver to pick up next day but he was one hell of a person to communicate with and I was not in a confident mood to hand over my car to him. Still I am following up with your service engineer's to rectify this issue but no one is responding me. Its been 3 days I am waiting daily morning 9-10 am you person says I am coming, today I will come, for sure today I will come but nothing happened till this minute. Please note this my 4th Hyundai car and 5ht in my family. Only 2-3 time have serviced my car in the past 7 years in Chandra Hyundai due to poor customer service. I had to come to you this time since there is only one in Coimbatore. That doesn't mean you are monopoly. Even for first time when I came to service 15 days ago I waited for 2 hours in your showroom and went back in disappointment with out meeting any one. You may have thousand customers but still I just have to travel a little extra for better service than yours. I have fitted original leather upholstery in my car now. When car was returned back 2 nd time it was totally dirty inside. I had to take it for interior cleaning. I don't want you to clean my car but at least not dirty my car. Good bye K. Kumara Murugesan [protected] [protected]@gmail.com

I have bought a Hyundai I10 magna which was sold to me by susee motors vellore.but the company is no more active.the last car sold by that particular dealership is mine.I have bought the car on loan which was offered by Sundaram finance.By the time of delivery the dealer hand over the master key to me.He said the secondary key will be hand over to the finance company.The dealer said that by procedure he will hand over the secondary key to the finance company.they have not handover the key to the finance company till now. I lost my master key now.when I requested for the secondary key the finance company they said no key was hand over by the company.so i am forced to pay 11000 to change the key assembly set from my car.if the company have provided the secondary key it is not necessary for me to pay the penalty now so i request you to involve in this problem and give me a proper solution.i totally believe the hyundai service.with that little hope i m approaching you. Regards prabhu venkatesh.k (k.[protected]@gmail.com)

I have met with an small accident with my hyundai i10 car last friday i.e23/05/2014 ..i called the hyundai showroom employee to take care of the vehicle and get it done...he promised me to hand over the vehicle with in 3 days but till date i have not recieved the vehicle ...today i called the showroom the and the answer was not so appropriate..being one of the biggest car manufacturing company this is not the way to give response to yuor customer...i have suggested many of my friends to go for hyundai vehicles, , , but from now on i will not suggest anyone to go for hyundai...we spent lakhs of money...and doesnt even get a positive response from the so called hyundai employee or the management..actually i was planning to go for hyundai amaze next month...but has been awarded beautifully...so that i will never go or suggest for hyundai vehicles in future...if it is possible plz help me in getting my vehicle ready...in normal condition... my car details

Dear Team, Hyundai Xcent was booked on 29 March 2014 with Spring Hyundai EM Byepass Kolkata (Dealer). Was told by the dealer at the time of booking that delivery would be made within a month (end April 2014). It was also agreed that I would exchange my old car against the new car prior to delivery. I made part payment of the new car in April 2014. I waited for a month but the car was not delivered. I discussed with the Dealer and was informed that the car would now be delivered by end of May 2014 (without citing any potent reason for late delivery). Again I waited. Later, in mid May 2014, I made balance full payment and also gave my old car to Hyundai dealer. On speaking with the Dealer on 29 May 2014, I was informed that the delivery which was expected on 25 May 2014 would now be made in June 2014 first week. Is this what Hyundai, the leading car manufacturer in India, calls commitment?? Hyundai / Dealer is a cheat making false commitment taking advance money and not delivering product on time. I have suffered loss of interest income on the payment which have already been made to dealer. Further, in the absence of my old car, I am unnecessary spending money on a daily basis on cab hire. I want to be compensated for the same till I get the delivery of my new car.

Dear Sir, Greetings! I am a customer who biught a Huyndai I10 from Godhawari Motors Ludhiana in year 2013.My car was delivered to me in Jan/Feb 2013 for which the registeration was done in Dehra Doon and RC was issued in April 2013. Ever since i bought the car my car was giving various problems for which i sent the car to BM Hundai Dehra doon. I m an NRI and every time my driver who takes care of the car has been complaining. Yesterday on 29 May 2014 i sent my car for second service and i paid a bill of Rs 2600 for various jobs which they told me had to be paid. The car was brought back home yesterday evening and today morning the moment i started the car everything simply died, the power steering, A/C, electric motor of windows. I requested Commercial Huyndai to come and look for fault.The technicians came and tried their best to fix the problem.Anyway they said that the car has to be taken to the garrage, i told them that the car is not working properly but they assured me that they will manage.I sent my driver with the car, after half an hour i checked with the driver who told me the car is stopped and mechanics are looking at the scenario. After half an hour i again checked and he told me that the car has again stopped and they have given him a toll free no to call.My nightmare started then, when i called the toll free no they asked me various details including my cars no which is UP 07, AW 1289, to my surprise i was told that they cannot tow the car because my car was delivered to some Mr Vikas and transfered the line to Delhi call center. The Delhi call center told me car is registered in the name of Rajeev Kumar sood and the records show delivery was made in Jan 2011.I tried explaining them that i have an invoice, RC which clearly shows when the car was delivered and how can it be year 2011. The mechanics who took the car simply left the driver stranded on the road and told my driver to contact towing co.The towing company simply refused to tow the car and i was passed on from one person to other.After 4 hours of tel communication and using my friends to help Commercial Huyndai eventually assisted me and the car was taken to the garage and repaired. I BELIEVE A CONSUMER HAS BEEN CHEATED AND I HAVE LOST TRUST IN HUYNDAI, A SERIOUS FRAUD HAS BEEN COMMITTED BY YOUR DEALER WHO HAS PROBABLE SOLD THE CAR TO SOMEONE BEFORE AND THEN RESOLD TO ME BUT DELIVERY IS SHOWN AS 2011. I AM TOMMORROW TAKING THIS CARE TO CONSUMER COURT AND WILL SEEK A REPLACEMENT OF MY CAR. I WILL LIKE HUYNDAI MOTORS TO INVESTIGATE THIS MATTER ON URGENT BASIS AND REPORT ME THE FINDINGS, i as a consumer has been cheated although my warranty is valid but because of the fraud committed by your dealer i am suffering.My e mail id is [protected]@gmail.com and i am not willing to just lay back and accept such frauds by a multinational company.

I am using fluidic verna petrol 1.6 vtvt since 2 years.My usage is very less that's what i gone for petrol version because to reduce maintainance cost and to thrill drive.But even though my usage is very less the problem in clutch arises before 10000km. i complaint to my dealer but they are responding well.its really very bad that we are buying car for 10 lakh and there is no proper service for that.feeling very angry on hyundai service.i went thrice to dealer they are saying no problem in your car. but still iam facing problem in clutch.give me proper solution what should i do next???

Sir,
A vehicle EON MAGNA+ was purchase from the above said company which was billed for Rs. 3, 49, 167/- but I was called upon by the company to deposit Rs. 3, 62, 942/- in the shape of demand draft in addition to Rs. 5000/- which was deposited by me as booking amount with the assurance that i would get exchange bonus + corporate bonus in due course for which all codal formalities such as submission of documentary proof etc. were completed. Now the company has refused to remit the same to me for want of the reasons best known to them which is a clear cut case of cheating and would bring down the name of your company in market. You are therefore, requested to intervene in the matter and direct the above said company to release the benefits to me without further delay.


Chassis No. MALA 351 ALDM 255485 * l
Engine No. G 3HADM 230216, 814 CC PETROL
Date of purchase : 29.12.2013
Cash Memo No. 3216
With regards

Jagdish Ram

I own Hyundai I20 and recently approached Express Hyundai service center, Chennai. They say its cooling coil failure. But its almost 2 weeks still they say we are short of parts. Its hot weather summer in Chennai and its horrible to drive without AC. Regards, Samuel Povas Mobile - [protected]

Dear Sir, Subject : Complaint Regarding Sewakunj Motors Pvt. Ltd. (Khanna, Punjab, Hyundai Showroom ) I regret to inform you that your agent Mr. Guru Charan Singh (Ph : [protected]) is not cooperating with us regarding Claim No.[protected]UK-07AH-6596 (santro). It has been more than two month and our car repair work has not started till now in spite of getting all claim from insurance company. We have called Mr. Guru Charan Singh so many times but he doesn’t pick his call. But when we call from some other number he picks the call and give some lame excuses. And lie about the condition of the car that he has completed some part of the work and we can pick our car till May end. Our car met with an accident on 2nd april 2014 in Khanna(Punjab) . So we gave the car for repair there only and we thought he would work as he promised that it will be completed till may end. As we are from dehra dun we cannot go there to check on our car. We have provided all the relevant documents when they asked for it. Then on 24th May, one of our relative went there to check how much work they have done, then it came to our knowledge that they haven’t even started the work. The car is there in the same condition as before Kindly take some action in this regard as we are frustrated with the service. And we are going to file a case in this regard. Regards, Priyanka Rawat (d/o Mohan Singh Rawat) email- priyanka.[protected]@gmail.com Ph: - [protected]

I had purchased Verna(petrol) from your dealer M/s Morani Cars Pvt. Ltd, Tonk Road Jaipur on 13.02.2012. within less than three months time, the battery (Exide) was out of order, when I was at Baroda (Gujarat) & was going to Ahmedabad with my family. Some how, after confirmation from the Dealer at Jaipur, I got the battery replaced at Baroda with the assurance that the cost of battery will be refunded to me after surrender of the defective battery at Jaipur. I incurred Rs. 6520/- on replacement of the battery & had surrendered the defective battery[protected] at service station of the dealer. Till date, i was not paid cost of the replaced battery. I earlier had visited office of the dealer at Jaipur 4-5 times; but was not given any importance & hearing. The dealer seems to be very careless towards their customers; one the vehicle is sold. I, therefore demand immediate refund of Rs. 6520/- towards cost of the battery & suitable compensation against the harassment & loss of my time. I expect immediate & suitable action from the company at the earliest. R C JAIN [protected] (RJ 14 CP 1639)

When we bought the car in November 2012, we were been assured by your dealers for 15-16 mileage minimum and from the day one it has not given more than 8 km. We had complained and send the car more than 10 times till now for the same mileage problem and every time we were been assured for proper solution of the same. But we regret to inform that every time our car came from the workshop with more and more problems and worse condition. Now it seems that this car is 15-20 year old and is giving mileage of 5.96 km/ litre. Hats off to such a bogus and fraud company and it's employees.

Hi, This is with reference to at least 5 email and may conversation I had with Hyundai Professional Sec-52 Gurgaon, I met with an accident on[protected] and Mr. Mayank the service attendant promise me to deliver the car on[protected] and when i called around[protected] they have not even started the work after intervention of Ms. Punita Regional office Hyundai they started the work and promise me to deliver the car by[protected] even then i have send so many mails and reminder calls on[protected] when i asked to deliver the car you refused and asked me to come down to your office at sec-52 i have to come down from Dwarka to Gurgaon because you refused to deliver the car even till Ambience Mall and even after reaching your office when i called Ms. Dipti Customer Care Manager Hyundai Professional sec-52 to complain about the pending work which is as follows: 1. A/c was not working and next day car got heat up, 2. Car is seriously bad condition grease all over my seat covers, (Pics with me) 3. Left Door Noise, 4. One Light is speed meter always on, (Mr. Mayank excuse Sir this light is for CNG) 5. Gear are really tight, 6. Car is running imbalance for this Mr. Mayank again given me excuse sir your tyre are in bad condition that's why car is running imbalance i changed all 4 tyres straight away even then my car is imbalance and as per Mr. Mayank its not there fault as they were not able to locate the problem even after taking the pics of car. is that my fault you guys not able to locate the problem before my insurance surveyor come for insurance survey. After i called Dipti customer care manager complain about all the above pending works she told me sir give me 10 minutes i will call you and resolve the matter and thereafter i didn't receive any call from there side till yet and when i called her again n again she didn't pick my call, Plus the behaviour of your employee was very unprofessional and rude i called Mr. Mayank for update about my car his reply was " Sir aab roj roj toh mai bataunga ni kya chal raha hai car mai" and he didn't even call me once for the update. Is this the customer service Hyundai provide For all this you going pay now, I will drag Hyundai to consumer court for all the harassment and mental torture you have given me in last 20 days.

Sir, i have complaint in hyundai many times that my car i20 asta which regd no is up 32 ev 6030. Car is not auto locked when we start the car.and not unlock when we stop the engine . i have complaint so many times in hyundai service center beeaar hyundai lucknow. in reply the company executive told that it is not a feature of car. so it is not possible. but when car is not auto lock. the diggi is still unlock all the time. and in day today life all the time the diggi of car contains the precious goods in diggi. abs system not working properly. when the car is running at speed more then 60 km. and rough surface arives on road like muliple speed brakers then the brake is not working. when i complaint about this on beeaar hyundai then the manager told that when the tyre not found surface then brake will not active so you should release the break and try again when the tyre is on plain surface. now when i drive then i have no concentration that suface of indian road is plain of rough. and as per my thinking, if there is any vehicle in fornt of me then i have no time to release the break and try again Pickup of car is very week. on turning car will not even pickup in 2nd gear. Please sort out both my problems regarding service by hyndai service center. Lucknow. Thanks Rajiv Garg [protected]. Lucknow-226016

We bought a white Santro Xing from your dealer MR Hyundai, sahibabad. When we bought the car we were promised mileage of 16-17 km/l in city. When we found out that the mileage was low (6-7 km/l on petrol and 10 km/l on LPG) we complained it to MR Hyundai and were reassured that the performance will be alright after first service. But even after two services the problem was not resolved. We mentioned it on their job sheets all the time that there is no improvement in the condition for which they replied that it may be a manufacturing defect. Each time we were promised that the performance will increase after servicing, but in vain. After even the second service the problem persisted. We have even made so many telephonic complaints to them again and again for the same. Around 5 months back we took the third service in the Himgiri Motors Ashok Vihar. Still after the service the mileage didn’t improve and we had to visit Himgiri Motors again and again for same problem with no results. When we bought the car 2 years ago it was a 25th Anniversary gift to me from my husband. We already had an accent with us. Our experience with accent, your company’s goodwill and market reputation of the car made us buy a santro. I was promised that it was one of the best cars on the Indian roads. But the past 2 years have been a dream shattering experience. A car which was so special a gift for me, became such a problem that not only I have to keep taking it to your service centres again and again, but also made a dent on my pocket with its fuel-drinking power. I request you if it is possible kindly correct the defectin the car as you have been promising for past 2 years or if it is uncorrectable then refund me my value, suffering and the trust I placed in your company.

I HAVE PURCHASEDHYUNDAI EON ERA+ FROM UR MODY HYUNDAI SHOWROOM AT BOWENPALLY, MEDCHAL HIGHWAY, HYDERABAD, ANDHRA PRADESH, INDIA IN OCTOBER, 2012. AFTER THAT WITHIN ONE YEAR 2 FREE SERVICINGS HAVEDONE BY UR SERVICE PEOPLE AS PER SCHEDULE. AFTER COMPLETION OF ONE YEAR YOURBHARTI AXA INSURANCE AGENT HAS COME AND RENEW THE CAR INSURANCE FOR ONE YEAR INOCTOBER, 2013. AT THAT TIME HE GAVE A FREE VOUCHER FOR WHEEL ALIGNMENT AND WATERSERVICING WITHIN SIX MONTHS FROM THE DATE OF RENEWAL OF INSURANCE. ACCORDINGLYIN FEB/MARCH, 2014 I HAVE GIVEN FOR THAT SERVICE. AT THAT TIME OF HANDING OVERMY CAR TO UR PEOPLE ALL THE 4 TYRES ARE VERY GOOD CONDITION. AFTER RECEIVINGTHE SAME THE FRONT TWO TYRES WERE PUNCTURED AT THE SIDE OF THE TYRES IN SAMEPLACE. I HAVE BROUGHT TO THE NOTICE OF THE SERVICE MANAGER. BUT HE SAID THAT ITIS NOT MY RESPONSIBILITY AND NOT RESPOND PROPERLY. AFTER THAT UR SERVICE FEEDBACK CALL HAS COME FROM U AND I RESPOND IT AND SAID ALL THE STORY AND GIVE MYOPENION IS WORST. AFTER THAT I HAVE RECEIVED A CALL FROM UR HEAD OFFICEREGARDING THAT. I HAVE EXPLAINED ALL THE STORY. THEN UR SERVICE MANAGER040-[protected] HAS TELELPHONED ME AND ENQUIRE ABOUT THAT AND HE ASKED ME TOSEND UR VEHICLE ONCE AND HE PROMISED ME TO PROVIDE ONE TYRE IF POSSIBLE BESIDESTEFLAN COAT AND WATER SERVICING AND ALL SLIGHT MISCELLANEOUS SERVICES. BUT ATTHAT TIME I AM ASKING TWO TYRES. IF NOT POSSIBE FOR 2 TYRES REPLACEMENT, I ASKONE MORE REQUEST FROM MY SIDE I.E., FRONT AND BACK BUMPERS WERE SLIGHTLYSCRATCHED. CAN U RECTIFY IT. THEN HE SAID OK. ACCORDINGLY I SENT MY VEHICLE INMAY-2014. AFTER TWO DAYS HE RETURNED MY VEHICLE WITH UR DRIVER IN MY ABSENSE.AFTER CAME FROM MY OFFICE I OBSERVED THE VEHICLE THOROUGHLY. UR MANAGER DONEJUST WATER WASH AND DONE PAINT WORK WITH BRUSH WITH DIFFERENT DARK COLOUR. I HAVE STUNNED AND IT IS LOOKINGVERY BADLY AND ODDLY. THE SAME WAS INFORMED UR MANAGER. BUT HE WAS NOT RESPONDPROPERLY. AGAIN UR FEED BACK CALL HAS COME TO ME FROM UR HEAD OFFICE AND I SAIDALL THE STORY AND SAID UR SERVICE IS WORST. AGAINST THAT I HAVE RECEIVED A CALLON 15TH MAY BY ANOTHER MANAGER WHO WAS JOINED RECENTLY HE SAID FROM040-[protected] AND ENQUIRE ABOUT THE PROBLEM AND I EXPLAINED AGAIN TO HIM. HEPROMISED ME TO HE WILL COME AND VERIFY MY VEHICLE AND DISCUSS PERSONALLY. BUTTILL DATE HE HAS NOT APPROACHED ME. THIS IS UR SHOWROOM SERVICE. I AM VERY MUCH HURTED IN THIS ASPECT ANDUNNECESSARILY MY CAR WAS SPOILED IN ADDITION TO THAT SPOILED/PUNCTURED TYRES. IKINDLY REQUEST U TO PLEASE PROVIDE 2 FRONT TYRES AND ALSO DONE PAINTING WORKPROPERLY AND RESOLVE IT IMMEDIATELY FOR MY SATISFACTION.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

I HAVE PURCHASED HYUNDAI EON ERA+ FROM UR MODY HYUNDAI SHOWROOM AT BOWENPALLY, MEDCHAL HIGHWAY, HYDERABAD, ANDHRA PRADESH, INDIA IN OCTOBER, 2012. AFTER THAT WITHIN ONE YEAR 2 FREE SERVICINGS HAVE DONE BY UR SERVICE PEOPLE AS PER SCHEDULE. AFTERCOMPLETION OF ONE YEAR YOUR BHARTI AXA INSURANCE AGENT HAS COME AND RENEW THECAR INSURANCE FOR ONE YEAR IN OCTOBER, 2013. AT THAT TIME HE GAVE A FREE VOUCHERFOR WHEEL ALIGNMENT AND WATER SERVICING WITHIN SIX MONTHS FROM THE DATE OF RENEWAL OF INSURANCE. ACCORDINGLY IN FEB/MARCH, 2014 I HAVE GIVEN FOR THATSERVICE. AT THAT TIME OF HANDING OVER MY CAR TO UR PEOPLE ALL THE 4 TYRES AREVERY GOOD CONDITION. AFTER RECEIVING THE SAME THE FRONT TWO TYRES WEREPUNCTURED AT THE SIDE OF THE TYRES IN SAME PLACE. I HAVE BROUGHT TO THE NOTICEOF THE SERVICE MANAGER. BUT HE SAID THAT IT IS NOT MY RESPONSIBILITY AND NOT RESPOND PROPERLY. AFTER THAT UR SERVICE FEED BACK CALL HAS COME FROM U AND I RESPOND IT AND SAID ALL THE STORY AND GIVE MY OPENION IS WORST. AFTER THAT IHAVE RECEIVED A CALL FROM UR HEAD OFFICE REGARDING THAT. I HAVE EXPLAINED ALLTHE STORY. THEN UR SERVICE MANAGER 040-[protected] HAS TELELPHONED ME AND ENQUIRE ABOUT THAT AND HE ASKED ME TO SEND UR VEHICLE ONCE AND HE PROMISED ME TO PROVIDE ONE TYRE IF POSSIBLE BESIDES TEFLAN COAT AND WATER SERVICING AND ALL SLIGHT MISCELLANEOUS SERVICES. BUT AT THAT TIME I AM ASKING TWO TYRES. IF NOTPOSSIBE FOR 2 TYRES REPLACEMENT, I ASK ONE MORE REQUEST FROM MY SIDE I.E., FRONT AND BACK BUMPERS WERE SLIGHTLY SCRATCHED. CAN U RECTIFY IT BY PUTTING GUN PAINTING. THEN HE SAID OK. ACCORDINGLY I SENT MY VEHICLE IN MAY-2014. AFTER TWO DAYS HE RETURNED MYVEHICLE WITH UR DRIVER IN MY ABSENSE. AFTER I CAME FROM MY OFFICE AND I OBSERVED THEVEHICLE THOROUGHLY. UR MANAGER DONE JUST WATER WASH AND DONE PAINT WORK WITH BRUSH WITH DIFFERENT DARK COLOUR. I HAVESTUNNED AND IT IS LOOKING VERY BADLY AND ODDLY. THE SAME WAS INFORMED TO UR MANAGER. BUT HE WAS NOT RESPOND PROPERLY. AGAIN UR FEED BACK CALL HAS COME TO ME FROM UR HEAD OFFICE AND I SAID ALL THE STORY AND SAID UR SERVICE IS WORST. AGAINST THAT I HAVE RECEIVED A CALL ON 15TH MAY BY ANOTHER MANAGER WHO WAS JOINED RECENTLY(HE SAID) FROM 040-[protected] AND ENQUIRE ABOUT THE PROBLEM AND I EXPLAINED AGAIN TO HIM. HE PROMISED ME TO HE WILL COME AND VERIFYMY VEHICLE AND DISCUSS PERSONALLY. BUT TILL DATE HE HAS NOT APPROACHED ME. THIS IS THE SERVICE UR SHOWROOM PROVIDES ME. I AM VERY MUCH HURTED IN THIS ASPECT AND UNNECESSARILY MY CAR WAS SPOILED IN ADDITION TO THAT SPOILED/PUNCTURED TYRES. I KINDLY REQUEST U TO PLEASE PROVIDE 2 FRONT TYRES AND ALSO DONE PAINTING WORK PROPERLY AND RESOLVE IT IMMEDIATELY FOR MYSATISFACTION.xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />