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Hyundai Motor India Complaints & Reviews

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H
HANS RAJ KATHURIA
from Bhadaur, Punjab
Jul 9, 2013
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Address: Panchkula, Haryana

I have purchased i10 ERA in 2009. The Car was purchased from M/s. Joshi Hyundai, Mohali on 26/03/2009 Servicing. Yesterday, when I started my Car, the EPS sign on panel is continuous glowing and Steering is jammed. It is very hard. I contacted for the problem to nearest Hyundai Dealer Mr. Berekley Hyundai, Kalka. They found that its EPS module is to be replaced. The module was not available with the dealer. So still it is not replaced.

I sincerely hope that this cannot be considered as normal wear and tear and the user is not responsible for the failure of the EPS. I have further information that it is a common problem with i10 and there is no Guarantee that the EPS will work properly after replacement. If that is the case, your Vehicle is totally unsafe.

It is my humble request to M/S HYUNDAI to replace the defective system free of cost.

Kindly note that this is my second car from Hyundai and I had the privilege to enjoying Santro for more than 4 years without any problem before buying this car.

It may please be noted that buying car is not a gamble and any problems like defective components / Electronic Models etc, the customer cannot be penalized. In fact, the OEM has to replace it as being done in USA & Europe.

THE CAR IS OFF THE ROAD SINCE 07/07/2013, I AM FACING IMMENCE DIFICULTIES IN ATTENDING OFFICE AND OTHER PERSONAL WORK
It is my again humble request to M/S HYUNDAI to replace the defective system free of cost.
Aug 14, 2020
Complaint marked as Resolved 
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    V
    vinod.tv
    from Mumbai, Maharashtra
    Jul 8, 2013
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    Address: Kottayam, Kerala

    I had been a proud owner of Hyundai Santro since March 2008. I had serviced my car at your Kodimatha service station on 03/06/2013. From that day itself my car started showing some trouble.

    Service centre people said that there was some issue in the engine and the power steering. The full maintenance cost according to them was around 57k (40k for engine & 17k for power steering). They told me that actually this is just an approximate cost and they would know the exact cost only after they start the work and same may go up by 80k(ie also approx.)

    As a salaried class man , i had decided to sell my farourite car just because of this huge amount. (i am still desperate for that)

    But the funniest thing is that when I went to your another service centre, the engineer had checked my car and told me that there is no fault in the engine and some timing issue, it would cost around 20 to 25k.

    I would like to ask you that why such big discrepancy between your own two service centres????

    If your service centre people are trying to squeeze money from us, what should we, a loyal customer of you do.

    One more thing I would like to bring to your notice that these people (only from Popular hyundai) are now doing ENGINE ROOM POLISING, earlier it was not there (cost of the same is 1400) and many of the mechanics are saying that it not advisable for the engine and the polish doesn’t resist heat and it comes off. As you may be knowing that lots of part of the engine have to be changed over a period, it is a waste of money. If it is not necessary, why these people are compelling to do the same (that is also from one of your centre).

    CAN YOU PLEASE ARRANGE AN ENQUIRY ON THIS PLEASE?

    If you value your customer, I want my car back in a perfect condition without any cost as I haven't serviced my car at any other service centre since 2008 and your people couldn't even recognize the problem.

    I am eagerly waiting for your detailed reply.

    Regards,
    Vinod.
    [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
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      D
      Duvvarapu Sagar
      from Mumbai, Maharashtra
      Jul 1, 2013
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      Address: Delhi

      A fake interview mail is coming from hyundai motors with adress of Head Office: Hyundai Motors
      India Limited, A 30, Mohan Industrial Estate
      New Delhi, DL 110044
      Email: [[protected]@hyundaimotorslimited.co.in ]
      Tel: [protected]
      they will say deposit the money of 17990 to their account
      accnt details:BANK NAME: STATE BANK OF INDIA (SBI)
      ACCOUNT NAME: TINKU SIMKHADA
      ACCOUNT NUMBER: [protected]
      BRANCH : VASANT KUNJ ,NEW DELHI
      IFSC CODE : SBIN0008524
      ..i noticed that it is a fake cal letter.pls take an action..

      hyundai automobile — fake mails

      Congratulations You Have Won !!!Wednesday, 17 June, 2009 1:05 PM
      From: "Hyundai Automobile 40th Anniversary Promotions" <[protected]@w.cn>Add sender to ContactsTo: undisclosed-recipients


      Congratulations You Have Won The Sum Of
      GBP £450, 000 (Four Hundred & Fifty Thousand Great Britain Pounds)
      including a HYUNDAI luxury sedan BH 2008 Model Car.
      Contact The Claims Agent With The Following Information Full name... Age... Telephone Number... Sex... Occupation...Country... On Email:[protected]@w.cn. Name: Mr.Joseph Perry. Contact Number::+[protected]

      I M NOT ABLE TO KNOW IS THIS FAKE MAIL OR REAL ONE., BECUASE FROM LAST MANY DAYS I M GETTING THIS MAIL FROM DIFFERNT PEOPLE AND FROM DIFFERNT ID. PLEASE HELP ME OUT IN THIS.
      hii my name is utjal mahanta me too got a same mail from the same email address me take some serious action regarding this issue
      hiiiiiii my name is aradhana singh i have registered my cv in naukari.com and i got the same mail from the same email address for same job as u have mentioned above, me too will also take serious action against them
      hai my name is srinadh me to got the same mail and it is completely fake.. people please aware of this kind of mails from any sender.. u can know this as fake by
      1. i[censored] had called to the given phone no. sound like come and automatically phone disconnect also says like your calling vodafane no. is switched off.
      2. i[censored] had taken the mail what they sent is and type in browser url e.g. hyundaimotorslimited.co.in it says http 404 not found i.e, fake website
      3. i[censored] had reply to this it will direct from [protected]@hyundaimotorslimited.co.in to hr.[protected]@gmx.co.in and hence it is not sending to the mail it had came from and this technique is called phishing..
      hence people realise it be aware don't reply or don't sent money to this type of mails..
      my humble request hyundai motors please take care regarding this type of mails..
      Respected sir
      my name yadveer singh from jaipur, rajasthan and your HMIL company is sending e-mail my interviuw call letter my mail, so you are deposit my security money before interview date and your reason is reading carefully but i am near state(jaipur, rajasthan) and i am reached by trai or bus. so i am not deposit your security money before interview date 11 Aug.2013. your interview security deposit date 09/08/2013.
      request sir i wanted your interview date 11/08/2013.without security money and i am select yr. interview so at this time deposit sescrity money by hand at date 11/08/2013.so plz. send me mail : [protected]@GMAIL.COM and confirmatoin for interview schedule on yr. address.
      thanks
      yadveer singh
      I received one also from delhi.[protected]@gmx.co.in. Kindly track the origin of this email address as this is a spam or fraud email that is being sent across the country to many people of which some have already fallen for it and are experiencing problems. I request the higher authorities of the government or Hyundai to take this up and resolve the issues as soon as possible before this problem becomes big. It also seems that they have mentioned in the interview letter that our resumes where selected from Naukri.com and hence, I request Naukri.com to kindly look into this.
      i received an e-mail ...interview cal letter on 25th..and to deposit a security money for air tickets...i want to confirm is that interview cal letter is true?? plz do reply to this email id- [protected]@gmail.com
      i'm too got these type of interview call letter on 25th and to deposit money.pls can any one tell me its true? pls rply to this mail id [protected]@gmail.com
      hi this is pallavi, i too received these type of call letter on 15th nov to attened interview in delhi and also to deposit 17k a security money for air tickets and other expences, i wnt to confirm is this a fake call lettr??? plz do reply as soon as possible to this emil id: 09.[protected]@gmail.com
      hi This is RajMohan,

      even i am also received the same kind of fake interview call letter. please see the attached PDF file

      Regards
      RajMohan
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        G
        Gaurav Sharma
        from Chennai, Tamil Nadu
        Jun 26, 2013
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        Address: Chhattisgarh
        Website: www.hyundai.com/in

        sir my self gaurav sharma from baikunthpur chhattishgarh sir i gave my car to shivnath Hyundai show room at raipur for servicing. when i hand over my car to show room there they said that u will spend 6000 to 7000 for servicing and there is a little sound come from my car. after 7 days when i make a call to them they say u r payment will be 25000 rs till that its ok. when i take a test drive after servicing the sound come is very nosie. When i ask to the manager he says that ur car engine is not working well there is some fault and u may spend 1.00lac to 1.5 lac they says its my fault i am responsible for this.I bought my car on 28 of august 2012 now my car is on warranty period.my all servicing i done on timely. My car registration no is CG16 B 3525. kindly do some action otherwise i will go to consumer court for my satisfaction.

        Hyundai — showroom

        6 months back i did buy a elentra2005 form Hyundai showroom ( Advaith Hyundai, vasanthnagar) ` 2 part was not available in that time so they told me within 5 days they'll get it, but last 6 months,every day they say tomorrow sir.finally today i told them i will complain but they told here is India so go and complain.

        Hyundai i20 — engine switches off and does not start

        When the steering is turned to the maximum either to the left or right, EPS appears and engine switches off. Does not start. If somebody has experienced this problem, it can be shared.
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          M
          Mahesh Wathre
          from Indore, Madhya Pradesh
          Jun 19, 2013
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          Address: Jabalpur, Madhya Pradesh

          Dear Sir
          I have purchased Hyundai I 10 from Anmol Hyundai Jabalpur (MP) on 01.06.2011( Chassis No .MALAN51CLBM887639*C and Engine No. G4LABM649555 ). The receipt was given by M/s R.R.& Sons Vehicles Pvt. Ltd. Regd Office 889 Napier Town S'Room; Patan Road Karmeta Jabalpur.
          It was Registered as MP 20 CB 3691.

          As per Company scheme exchange bonus of Rs15,000 was assured within two months if I would sell my old car to any one except to blood relation and furnish the RC of sold car and RC of purchased new Hyundai Car. Accordingly I sold my old Maruti 800 AC car on 06.06.2011 to Mr. Sunil Mishra . Both RCs (New car and sold old car) were given to the dealer immediately and dealer assured me that as soon as the cheque be received from company the same would be handed over to me then and there . I inquired regarding the status during July 2011 but it was told that the exchange bonus takes time for issuance .

          There after many times I inquired and got reply that there is some delay from company end. Considering that the Hyundai Car company is a very reputed one I was not much worried about delay. But when a considerable period elapsed I contacted the dealer at his office and to my surprise the answer was "no any bonus is payable to you!" This act of the dealer has to be treated as purposely be-fooling the customers by offering fake Exchange Bonus, -thereby increasing the sales and achieving the targets fixed for dealers.
          The matter was reported to the Company office at Delhi along with all relevant documents through BLUE SKY courier vide C Number JBP[protected] on date 18.01.2013 but no reply received so far. I have kept copies of all the relevant documents with me.
          Many times the customer feed back form as per Hyundai's website"CONTACT US" portal was filled but no reply. Many times their format does not show the name of Anmol Hyundai against dealers name.
          In view of above this mail is sent for your kind consideration.
          Kindly look into matter and do the justice.

          Thanks & Regards

          Er.M.K. Wathre ([protected])
          MIE.Certified Energy Manager (BEE) ,
          Retd. SE (MPSEB), Jabalpur

          R65 Sarswati Sadan
          Shakti Nagar
          Jabalpur (MP)
          482001
          Aug 14, 2020
          Complaint marked as Resolved 
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            J
            jagadish.sahoo
            Jun 16, 2013
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            Website: www.hyundai.com/in

            There is fraudulent offer on behalf of HMIL seeking for deposit of advance money to get a job.
            Please be aware of such fraud mails and calls.

            Public Notice by HMIL

            Public Notice

            It has come to our notice that some fraudulent agencies/imposters/ external agencies asking gullible candidates through mails/correspondence to deposit money in exchange for recruitment service/employment in Hyundai Motor India.

            Please be warned that these are fake persons/ agencies, engaged in fraudulent activities. Hyundai Motor India does not deal nor adopt these practices nor collect any money for employment.

            Person receiving such mails/correspondence are requested to lodge complaint with the local police authorities or may bring it to our notice at[protected] or you drop a mail to [protected]@hmil.net.

            http://www.hyundai.com/in/en/Career/WhyHyundai/Overview/index.html

            [protected][protected][protected][protected]
            HYUNDAI MOTORS INDIA LIMITED
            Head Office: Hyundai Motors
            India Limited, A 30, Mohan Industrial Estate
            New Delhi, DL 110044
            Email: [ [protected]@hyundaimotorsindia.co.in ]
            Tel: [protected] (10:00 AM TO 5:30 PM) DATE: 15/06/2013
            REF: "HYUNDAI MOTORS" DIRECT RECRUITMENTS OFFER.
            It is our good pleasure to inform you that your Resume has been selected from
            for our new plant. The Company selected 62 candidates list for Senior Engineer, IT, Administration, Production, marketing and general service Departments, as well as Company offered you to join as an Executive/Manager post in respective department. You are selected according to your resume in which Project you have worked on according to that you have been selected in Company. The Hyundai Company is the leading Manufacturing Car Company in India; The Company is recruiting the candidates for our new plant in Pune, Bangalore, Hyderabad and Mumbai.
            Your Interview Process will be held at Company Head office: A 30, Mohan Industrial Estate , New Delhi, DL 110044 – 23rd of June 2013.
            You will be pleased to know that Company Hr team has advise you in the selection panel that your Application can be progress to final stage. You will come to Company office in Delhi. Your offer letter with double Air Tickets (plus return tickets) will be sent to you by courier before date of interview.
            The Company can be offering you as salary with benefits for this post 50,000/- to 4, 00,000/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The designation and Job Location will be fixed by Company HRD at time of final process. You have to come with photo-copies of all required documents.
            REQUIRED DOCUMENTS BY THE COMPANY HRD.
            1. Photo-copies of Qualification Documents.
            2. Photo-copies of Experience Certificates (If any)
            3. Two Passport Size Photograph
            You are to make a REFUNDABLE cash security deposit of Rs.16, 990/-(Sixteen Thousand Nine Hundred and Ninety Rupees) as an initial amount in favour of our company HRD accountant name in charge of collecting payment. This payment covers Registration, Interview, insurance, Processing & Maintenance charges. The refundable interview security deposit of Rs. 16,990/- should by paid through any STATE BANK OF INDIA (SBI) Branch closer to you to our company HRD accounting officer in charge of receiving payment of security deposit from selected candidates. HRD Accountant SBI Account information will be provided to you via Email or Text Message.
            REASONS FOR INTERVIEW SECURITY DEPOSIT: This is a measure we have taken to check bogus applications from unserious candidate who applies for job and we send them offer letter and air ticket and also make the above mentioned arrangements in other to give them a comfortable interview and they fail to appear for interview which causes a huge loss to the company and the interview becomes shabby and hence we fail to recruit the needed manpower but with your security deposit we will be assured that our expenses will not be wasted.
            Please do comply with us as your refundable security deposit will be returned to you in cash immediately after the interview is over at the very premises of the interview.
            NB: You are advised to reconfirm your mailing address and phone number in your reply, also reply to Email to collect account details to make deposit.
            This Company will be responsible for all other expenditure to you at the time of face-to-face meeting with you in the Company. The Job profile, salary offer, and date -time of interview will be mentioned in your offer letter. Candidates should be open to Projects/Training assignment at Hyundai motors for 1-6 months
            IMPORTANT NOTICE:
            Last date for security deposit is 22ND JUNE 2013. The earlier the Deposit is made the earlier your position will be secured by the Hyundai Company HRD - direct recruitment manager.
            Regards,
            Mr. Kanji Lee Hiragana
            Chief HR Manager
            Office Tel: [protected]
            Email: [[protected]@hyundaimotorsindia.co.in]
            Hyundai HRD -direct recruitment office
            HYUNDAI MOTORS INDIA LIMITED(HMIL)
            [protected][protected][protected][protected][protected][protected][protected]
            Aug 14, 2020
            Complaint marked as Resolved 
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              Ajin Rajeev
              Jun 12, 2013
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              Address: Kerala

              Sir i purchased Hyundai eon car from Hilton motors KOLLAM. From the day of purchase of vehicle the dealers were not cooperating. The didnt fix tie cd player with usb that they had promisd. I had also fixed fog lamp from the company for which they charged 4000 nd told me that it has 1yr warranty. I had to do maintenance on that fog lamp 4 times nd now also itz nt working. When i ask for replacement the are telling that it do not have warranty. I am really fed up . Rajeev [protected]
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                arin44301
                from Dhar, Madhya Pradesh
                Jun 12, 2013
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                Address: Bhopal, Madhya Pradesh

                I m Arvind Sahu I was purchase
                EON Car (MPO4 CJ 5973) last year, I hand over my car to showroom
                [protected] for insurance and services, They return to me on
                [protected].I only drive the car 7000km in one year,The back tyre(both)
                was finished either they was change the tyre or company was fitted faulty tyre in the car. They will make me fool last 1 month and no solution provide to me i m very harashe and i m no option expect you sir plz resolve my complained Plz registered my complained and and short
                it as early as possible, Either it is company defect or service center frood that tyre only run 70000km and not in running condition.If my tyre
                was not change I m doing the complained in consumer forum .
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                  B
                  baskaraswaminathan
                  from Madurai, Tamil Nadu
                  Jun 11, 2013
                  Resolved
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                  Address: No:54, Thiru – Vi – Ka Industrial Estate, Ekkatuthangal, Guindy, Chennai, Tamil Nadu 600032, Chennai, Tamil Nadu
                  Website: hyundai.com/in

                  I own a EON D elite, unfortunately its not delighting me with its performance.. i am getting only 13 km per ltr in city and 15 on high way. Accelerator assembly is pathetic and to my surprise Hyundai is still scratching to find out the real issue..
                  The accelerator issue was present since the first day. The Express Hyundai team has changed the accelerator cable twice, still it persists. The engine does not respond to the accelerator when it is in the first and second gears. This has been reported to the service centre more than thrice. But every time the car has been returned in the same condition.
                  We had escalated this info to Latha and Kartik of Hyundai, but there has been no response to this problem.
                  The car had met with an accident due to the accelerator assembly issue, resulting in an expense of twenty five thousand rupees. The car has run 15000 km at an average of only13 km per litre. I request you to kindly intervene to get us a resolution on the same.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    antonyalice
                    from Remuna, Odisha
                    Jun 10, 2013
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                    Address: Erode, Tamil Nadu

                    Respected Sir,
                    At Mahindra and mahindra finance ltd at Erode branch under agreement No. 824474, My wife J. Alice bought a Hyundai i 10 car under hypothecation of your company. The vehicle No.TN 33 AL 3292.
                    Last year 2012 in May, she has completed her EM Is fully without any due any more. On 7.5.2013 We intimated the same to the Erode branch Mahindra and Mahindra Finance Ltd to get our R.C. Books, form 35 and NOC for clearance of hypothecation entry our R.C. Book.
                    It was informed that after the intimation of issue of NOC with 15 days the necessary NOC form will be issued from Mumbai head office to the concerned branch and then you may come and get.
                    But till now no NOC was received by us other any other information regarding the above subject was not informed to us.

                    Please help us by issuing our NOC to us. Thanking you sir.
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      G
                      gargmanish786
                      from Mohali, Punjab
                      Jun 10, 2013
                      Resolved
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                      Address: Sirsa, Haryana

                      regarding misconduct & damage to vehicle during first service

                      Respected sir/madam,
                      The day I purchased Hyundai car, I felt proud to be having vehicle of multinational brand, but after visiting your service center. RAJA HYUNDAI, SIRSA, STATE HARYANA. I feel ashamed & harassed THAT INSTEAD OF THIS CAR I WOULD HAVE PURCHASED CAR FROM MARUTI SUZUKI as they give more importance, CARE & respect to their customer & provide best service in the world.
                      Sir I took my new EON car bearing regd. No. HR25D 0401, for its first service & Teflon coating to service center ie. RAJA HYUNDAI, DABWALI ROAD, SIRSA( HARYANA) ON DATED 08/06/2013.I INSPECTED MYSELF FULLY MY CAR FOR ANY DENT OR SCRATCH BEFORE SENDING IT FOR SERVICE & IT WEAS TOTALLY OK BEFORE WSHING. At starting itself we didn’t get good response from anyone & later on when car was washed & was sent for Teflon coating there was a dent on the bonnet of the car made by anyone in the workshop. And regarding this when I told to workshop manager MR. RAJESH KUMAR that my car was not having even a single scratch/dent before washing, instead of listening customer he started blaming me that it was already, & if at all there is anything like this then it s the responsibilility of the workshop to inform the customer before service & notify that in job sheet & I WAS TOTALLY HARRASED & ignored BY ALL THE SENIOR PERSONS IN WORKSOP ESPECIALLY BY BAD ATTITUDE OF MR. RAJESH KUMAR (WM).
                      I MADE A COMPLAINT ON TOLL FREE NO BEARING COMPLAINT NO.[protected] & WHEN I DEMANDED FOR OUTPASS workshop manager MR. RAJESH KUMAR DENIED TO GIVE ME CAR UNTIL I SIGN ON JOB SHEET FOR SATISFACTORY WORK.
                      But I signed on job sheet after writing as NOT SATISFIED.
                      Even I demanded for customer feedback form but they refused to provide.
                      I DON’T WANT TO GO FOR REPAINT AS YOU ALSO KNOW VERY WELL THAT IT REDUCES RESALE VALUE & MOREOVER IF YOU CARE FOR A THING AND IF SOMONE DAMAGES THAT THEN THAT HURTS YOU A LOT. I WAS HARRASSED both PHYSICALLY & MENTALLY BY THIS BEHAVIOUR & DAMAGE TO MY CAR.
                      Even SH. RAM NIWAS YADAV (GM), TOLD THAT I AGREE WITH THIS THAT DENT HAVE BEEN MADE IN WORKSHOP DURING SERVICE, BUT I WAS TOTALLY HARRASSED & WHO WILL PAY ME FOR THE LOSS WHICH I WILL SUFFER DURING RESALE & MENTAL HARRASMENT TO ME DURING THIS.
                      I ALSO TRIED TO CALL MR. ARUN SINGLA(ASML) BUT HE DIDN’T PICKED HIS LANDLINE NO & I DIDN’T GET ANY PROPER RESPONSE FROM HISPERSONAL NO ALSO.
                      I REQUEST YOU TO TAKE SERIOUS ACTION AGAINST THE DEFAULTER SO THAT IN FUTURE NO OTHER CUSTOMER GET SUFFERED LIKE ME & ALSO WISH TO GET COMPENSATED FOR THE LOSS WHICH I SUFERED FROM YOUR AUTHORIZED WORKSHOP.
                      Kindly take the necessary action as soon as possible otherwise I have no other option than court.
                      Regards, Manish garg, [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      eon — my car is not working

                      i was Purchase a car EON HYUNDAI from B-31-32,industrial Estate , mehrauli road , gurgaon(hr.) DATE 19/01/2012
                      and now this got dame. its not working and eon car is very bad speed is very slow i dont like it and i hope now enybody wiil not buy this car ........
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                        Kailash Kumar
                        from Udaipur, Rajasthan
                        Jun 8, 2013
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                        Address: Jharkhand

                        Hello Sir,

                        I am kailash kumar from Noida. I have purchased a i10 ( in my father name - Bannu Mahto) at my hometown Hazaribag, Jharkhand from "Om Shree Sai Hyundai" in 2011.

                        Registration no of our car is JH02U3784.

                        My car is at "Om Shree Sai Hyundai" workshop from 28 December 2012 for accidental repair. Initial commitment for full repair was Mid April 2013. But till now( June 7) car is not ready.

                        I am talking regarding same from Hyundai customer care from 5th may 2013 ( Complain No :[protected]. I have called more than 8-9 times and have not received any call back. Every time customer care person says we are raising your complain to concern department, u will receive a call in some time. i haven't received any call till now.

                        My other concern is, Manager at workshop told us that we have pay Rs 250 per day from 28th december till date car will repair. This is not a small amount now and don't understand, why will i pay amount? My car is for repair at workshop not for anything else.

                        This is not response i would expect from company like Hyundai.

                        Please do needful.

                        Thanks and regards,
                        kailash kumar
                        Mobile no - [protected]
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                          A
                          Adv Arvind Sehdev
                          from Patiala, Punjab
                          Jun 4, 2013
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                          Address: Chandigarh, Chandigarh

                          Dear friends,

                          I have filed a complaint against Hyundai i20 rattling noise. Which is a factory defect. For me to win this case more efficiently I need help of you guys.

                          All those having the same problem with the car please call me and given me your details so that I can have a more efficient case and can get the cars recalled and get the problem solved once in for all.

                          my phone: [protected]
                          email: mail.[protected]@gmail.com
                          The complaint is filed in the consumer court, chandigarh
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                            N
                            niraj deora
                            from Delhi, Delhi
                            Jun 2, 2013
                            Resolved
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                            Resolved

                            Address: South Delhi, Delhi

                            SIR,
                            THIS IS TO BRING TO YOUR KIND NOTICE THAT ON[protected] I HAD SENT MY CAR NO DL 3C BZ 2863 FOR 1ST SERVICE IN THE B-24, OKHLA SERVICE CENTER AREA,PHASE-1 NEW DELHI 110020. IT WAS A PICK AND DROP FACILITY SO MR UMESH UPADHAI (ATTENDENT) MOBILE NO [protected] CAME TO OUR HOUSE NO 251 SEC 1 TYPE 3 SADIQ NAGAR NEW DELHI 110049..AT THAT TIME MY FATHER ACCOMPNAYED HIM TILL THE SERVICE CENTER AND WHEN HE REACHED THE SERVICE CENTER THE SERVICE CENTER PEOPLE TOLD THAT YOUR CAR WOULD BE DALEVERED AT YOUR HOME SO YOU GO HOME…
                            SO MY FATHER WENT HOME AND WHEN THE ATTENDENT BROUGHT THE CAR BACK WE FOUND THAT THERE WERE SCRATCHES ON THE BOTH LEFT DOORS OF OUR CAR AND WHEN WE ASKED HIM ABOUT THE SCRATCHES HE SAID THEY WERE OLD SCRATCHES AND I HAVE MADE A REPORT OF THAT AND I HAVE WRITTEN ON A REPORT THAT THERE WERE SCRATCHES WHEN I VISITED THE HOUSE AND YOU HAD SIGNED THAT REPORT. BUT NOTHING OF THAT SOUGHT HAPPENED.
                            SO WE WENT TO THE SERVICE CENTER TO SEE WHAT REPORT MR UMESH UAPDHAI HAD MADE AND WHERE DID WE SIGN?
                            SO WHEN WE REACHED THE SERVICE CENTER HE GAVE US A COPY OF PICK AND DROP FORM AND TOLD THAT ON A IMAGE MADE I HAVE WRITTEN ABOUT THE SCRATCHES BUT NOTHING OF THAT SOUGHT WAS WRITTEN AND NO WHERE WE HAVE SIGNED. I HAVE ENCLOSED THE COPY OF THAT SLIP AS UNDER…
                            WE HAD ALSO TALKED TO THE MANAGER MR MOHOMAD KHALID [protected]. SO HE SUGGESTED THAT YOU MAKE A FALSE FIR IN THE POLICE STATION AND TAKE THE CLAIM FROM THE INSURANCE COMPANY… I WOULD LIKE TO KNOW THAT IS THIS THE SERVICE OF THE SAMARA HAUNDAI… AND WOULD ALSO REWUEST YOU TO TAKE A STRICT ACTION ON THIS AND KINDLY GET OUR DAMAGE REPAIRED WHICH WAS DONE BY MR UMESH UPADHAI (SAMARA HAUNDAI ATTENDENT)
                            THANKING YOU
                            NEERAJ DEORA
                            ADVOCATE
                            MOBILE NO [protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              V
                              Vinay Goyal
                              from Jalandhar, Punjab
                              Jun 1, 2013
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                              we purchased hyundai i20 from Goyal Hyundai, Ludhiana PUNJAB about 25 days ago having VIN: MALBB51BLDM545679

                              i am facing PICKUP and MAJOR braking system failure problem of i20.

                              i visited service center 4 times at goyal hyundai ludhiana and sewakunj hyundai Khanna but they replied that system is ok and said that the working of Hyundai ABD and ABS braking system is different from others.

                              i drive car myself and many times i escape from major accident. it embrace me a lot in front of public. And makes my heart and nervous system almost failure.

                              i am the owner of Big Enterprenuer who is responsible for the mishappening occured by this Hyundai i20 only.

                              i already generated a complaint on company customer care number [protected] but issue not resolved.

                              kindly help us.
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                                V
                                VISGWGSI
                                from Mumbai, Maharashtra
                                May 30, 2013
                                Resolved
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                                Resolved

                                Address: Gujarat

                                Dear Sir/Madam,

                                I had purchased hyundai I20 car on 9th May 2012. Being existing customer of hyundai (I m also having i10) I was told that I am eligible to get the loyalty bonus of Rupees 20000 & the same will be given by Hyundai Motors after six months. At the time of application I had asked for the acknowledgement of the same the dealer (M/s Nanavati Hyundai, Piplod, Surat Gujarat) refused to provide the same & I was told that the same will be given to you after six months.

                                When I enquiries about the same on 10th May 2013 (On completion of six months). I was told that they have received the acknowledgement of the same but the amount has not been given by Nanavati Hyundai Chennai Office.

                                On 30.05.2013 again I called up to Hyundai on[protected] I am still getting the same answer that the acknowledgement of the same has been received but they are also refursing to provide the copy of the acknowledgement letter as well as the contact no. of concern department of Hyundai motors in Chennai.

                                I would also like to bring to your notice that one of my from had purchase hyundai Car from Ahmedabad & he got the loyalty bonus upfront as the policy may be different for dealer to dealer or as per territory. But I don't agree with the concept of not sharing the acknowledgement letter of confirmation received from hyundai.

                                Can you please look into same & help me to get the loyalty bonus at the earliest.

                                Regards,

                                Vishal Patel
                                Mob :[protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                hyundai india ltd — not issuing bonus

                                we have bought three santro cars and hyundai accent from goyal hyundai in jalandhar and while purchasing a new car hyundai verna they told us that we will be given rs10000 bonus but they are not issuing this amount to us and making us harrasse.kindly help us

                                Hyundai Motors surat — To receive My 20,000/- Rupees

                                Dear sir,
                                I am Mansukhbhai ghelani from surat (gujarat). i had my own maruti veganR, now i purchage hyundai verna from varachha road(surat-gujarat) branch. at that time youre dealer told me that we gift you Rs-20,000/- as a chech for changing my choise from maruti to hyundai. but i cant get yet so plz help me what should do came through cosumer forrum or through you.

                                my vehical no is GJ-5 CK 8295 and CHASSIS NO- MALCN4ICR8M058293 and my mobile no is [protected] plz suggess me what should i do fir that?

                                Thanking you....
                                With regards...
                                Mansukhbhai Ghalani.
                                Mo No- [protected]
                                Surat(Gujarat)
                                India.
                                Sorry There is a mistake in mentioning the date of purchase its 9th November 2012 instead of 9th may 2012.
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                                  K
                                  Kapil Mittal
                                  May 28, 2013
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                                  Address: Haryana

                                  This complain is not addressed by the Hyundai,i am very disappointed to hear it.my car was serviced by hyundai on 24/05/2011.

                                  The company paint on vehicle which is more than 2 yrs old is still very good and the parts painted by DAS Hyundai meerut ,is coming off like a local distemper comes off from the wall.if i would have gone to the local mechanic Even then i am sure paint would have worked for more than year and company paint never comes off from the part but i don't know what policies Hyundai are following,i fell customer is no longer important for them.
                                  I have called customer care number of times and got multiple replies i.e

                                  1.Repairing a part is warranted only for six months,so,they can't help but does painting comes under repairing or if properly painted car paint can come off like that?My santro is 8yrs old but still paint is fine ,other parts of I20 which was not painted by Das Hyundai are also fine why only the parts painted by Das Hyundai the paint is coming off?
                                  2.Then they said ,OK we will repair it but you have to go to DAS Hyundai ,Meerut for repairing-----i am transferred to Faridabad now how could i go to Das Hyundai for repairing?,i don't know local service center,we are dealing with Hyundai and my car was repaired by Hyundai.
                                  It means there is no difference whether the car is repaired by a local mechanic or a company service center because even local mechanic would have said the same thing ,please bring the car to me and i will repair.
                                  3.After all these discussions ,i have received a call from a senior person and he promised me that he will do the needful for me and help me in this regards but since then no updates has been provided and complaint has been closed.

                                  After this kind of behavior,it seems that you don't care for your customer anymore and if customer is facing trouble with/due to a local service center ,company will bear no claims and its customer who has to suffer.

                                  please take up the case form your end,i will be thankful to you.

                                  Br//

                                  kapil Mittal
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                                    S
                                    sandeep grewal2012
                                    May 27, 2013
                                    Resolved
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                                    Address: South West Delhi, Delhi

                                    I brought a car hyundai i 10 ERA in april 2012. When i brought this car dealer told that it has average of above 20 KMPL. now since i am using this car its giving average of only 6.6 KMPL. whenever complaint about this service center does not gave any respond about the same. Till date i have spend more than 60,000 on petrol with running of 10,500.kindly help for the same.waiting for response

                                    Ruchika grewal
                                    Ruchika.[protected]@gmail.com
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    era I10 — poor average

                                    From : Anil Patni
                                    C/M-1, Sukhalia
                                    Opp. Hira Nagar Thana
                                    Indore – M.P.
                                    Date: 03.09.2010

                                    To,
                                    The Customer Care Dept.
                                    M/s. Hyundai Motor India Ltd.
                                    A-30, Mohan Co-Op. Industrial Estate
                                    Mathura Rd. New Delhi – 44

                                    Sub.: Negligence of my complaint regarding POOR AVERAGE of
                                    I-10 Era Regd. No. M.P. 09 – CD - 3345
                                    Dear Sir,

                                    I am the customer of your prestigious product by purchasing a Car- I-10 Era Regd. No.MP-09 CD-3345 from your authorized dealer Harsh Hyundai Indore on 09.04.2009, since then I am constant touch with dealer and other dept. regarding poor average of my said car. Further I would like to narrate my problem faced & yet hang on & request you to look into the matter sincerely & get to the bottom of my problem & solve the same.

                                    1. I did the market survey before purchasing I-10 Era, through my relatives and other way also referred the advt., as I was having Maruti 800, & desire to get better model which may having all features look wise average wise etc.

                                    2. Your Indore Executive Mr. Ashish & Mr. Mukesh (S.M) approached me & narrated all the features also promised that average would be 19-to 20 km. per ltr. & I was convinced & decided to go for only Hyundai Product and immediately purchased said car.

                                    3. After purchasing said car I used it and found the average V.V. Poor average and immediately I approached the dealer they advised me after getting 2-3 services your average will be more then 19 km. per ltr.

                                    4. But even after 2-3 services average remain between 9-11 k.m. in this connection I brought the complaint to Service Manager Mr. Prasannaji they get my car tested at their workshop as well as in the highway with their different parameters but there was no up gradation in the average.

                                    5. Recently 24-07.10 & 26.07.10 they called me with car both the day they used all parameters and drive my car approximately 200 to 300 k.m. but they fail to get the problem solved. They said that your car may be MANUFACTURING PROBLEM. In this connection I talked to Mr. Jaspreet & Mr. Haris on Customer Car No. [protected] & subsequently to R.O. Mumbai on[protected] Mr. Sapanaji and put my problem.

                                    6. Further to state that money and Time both wasting but problem stand as it is. So, all expenses i.e. legal & other whatever will be bearing by me Hyundai will have to reimburse me as no response I am getting from your end.

                                    7. The trust regarding your Hyundai plummeting day by day. I am totally harassed with the non cooperation from your part & feel that I am cheated by your company. However I am waiting for 7 day if my problem not solved then I will approach the reputed Media & Consumer Forum. I am having proofs till then I am facing since I purchased the card.

                                    Thanking You

                                    ( Anil Patni )
                                    Mob.No.[protected] -[protected],

                                    Copy to : Director – Sales & Services ( Hyundai India )/ Harsh Hyundai Indore
                                    Copy to : CNBC-18, AAJ TAK, SAHARA India
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                                      M
                                      mailwasay
                                      from Hyderabad, Telangana
                                      May 23, 2013
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                                      Address: Hyderabad, Andhra Pradesh

                                      Hello Iam AbdulWasay owner of Hyundai i10 with registration number AP 28 DR 1141.
                                      Yesterday May 22nd My vehicle got locked .I switched off my vehicle & came out of it with out collecting key.Vehicle got locked & i couldn't enter my car.
                                      *****Pl note complaint was made from mobile number : [protected] since my mobile was in my car.****
                                      Location was Near Jadcherla around 60km from Hyderabad .When i contacted emergency service number at around 12:15 PM i was told Hyundai personnel would call me to solve my problem.I got a call from Tadban service center after waiting for about an hour & i was really surprised to listen to the executive .

                                      He told me to unlock my car Hyundai shall charge me to & from Charges from service center which will be around 120km & more over i was told i need to pay additional Rs 800 to Rs 1200 extra for the service.

                                      My first question is Why does my vehicle gets locked when the key is not removed from the ignition.Hyundai vehicle drawback which is to be fixed

                                      Second is why i need to pay for emergency service when it should be free.

                                      My complaint number is 36702 & i got a call from mobile number [protected](from Hyundai).

                                      More over iam getting suggestions from Hyundai is to brake the rear mirror (smaller one) to unlock my car & replace it again.

                                      I had to spend 3 hours on the Bangalore highway with no help in Hot sun.Later i hired one vehicle to get a mechanic & unlock my car.

                                      This is really annoying & irresponsible attitude from Hyundai.I need compensation for the hard time i got because of Hyundai.

                                      regards
                                      AbdulWasay
                                      [protected]
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                                        A
                                        Ashok.Khanna
                                        from Bengaluru, Karnataka
                                        May 19, 2013
                                        Resolved
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                                        Resolved

                                        Address: Shimla, Himachal Pradesh

                                        I took my Verna Fluidic 1.6 SLX to Tapan Multiventures (Automobiles Division) Plot No.14.15.16 etc. Industrial Area Shoghi for Service under warranty at 10000Kms. At the onset they tried to cheat me by forcing value added services against policy of M/s Hyndai India. They tried to over charge me for a service which I did not request or ask for. They do not have clean water to do free washing under warranty. They soiled and spoiled the interior of my car while they carried out the free service under warranty. They refused to attend to my complaint and demanded money o correct their mistake. The staff present was arrogant in behavior.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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