Hyundai Motor India Complaints & Reviews

I bought a new hyundai nios and after running of less than 1000 km 1 mrf tyre got damaged from side within a month and its non repairable.
Now i am chasing hyundai service center to help me out to get the warranty replacement of this mrf tyre but there is no clear response from the car dealer.

Car model - hyundai grand i10 nios
Dealer name - himgiri hyundai gurgaon
Tyre make - mrf

The hyundai have completely failed to provide the accesories as promised on the date of delivery of new santro sportz car thourgh they have one month time for the delivery from the date of my booking of the car at the showroom. I and my family members felt very unhappy
I think, it clearly shows the an irresponsible duty by the executives working in the show-room.

Sir/madam,
It is to submit before your concerned personnel that, i had booked a car (Hyundai grand i10, sportz 1.2 petrol) on 29/09/2009 for rs 10000/- vide cheque no xxxxx dated 29/09/19, drawn on allahabad bank and subsequently paid rs 4, 00, 000 /- vide cheque noxxxxxx, dated 30/09/2009 drawn on allahabad bank, to jj automotive, (Authorised showroom of hyundai india). An amount of rs 1, 90000/- was financed through state bank of india, mankundu branch towards payment for the car. Further, i had also exchanged my old maruti 800 car for an exchange value of rs30, 000 towards purchasing the new car.
The said car was delivered to me from bengal hyundai, chinsurah on 23/10/19. The odometer showed a distance of more than 100 kms being run prior to the delivery of the car.
During the course of running another 100 kms over the next few days, i observed that there was some noise from the engine, which was something not normal. I took the vehicle to bengal hyundai, chinsurah for the necessary check up, on 30/10/19. I was later told over phone and email that, the car needed to be moved to tiljala service centre for better diagnosis.

I had made many calls and tried to get in touch with the concerned service representatives, to know the details of the problems that may have been identified during the diagnosis from 30/10/19 to 5/11/19. However, i was never given any specific and satisfactory answer from any service representative, either from bengal hyundai, chinsurah or tijala service centre as on date, as on time regarding the developments.
The said car had travelled a distance of 240 odd kilometers, prior to be taken to tiljala workshop. Though the registration has been done, i have not yet received the blue book, nor the permanent registration no plate. The registration has been done at rto.
In the circumstances, i have enough reasons to believe that the car sold to me, has some major manufacturing defect and any replacement of some parts would not suffice as a substitute of a brand new car.
I appeal before your kind selves, that justice be done to my hard earned money. I request you to arrange me to provide another car of same model in lieu of the defective one, which is lying at your tiljala work shop, else my money along with my old car be returned to me, may it be mentioned that in case of return, adjustments for interest rate be done, for the period. Under no circumstances, i shall accept a repaired car for the terms and conditions agreed upon prior to the purchase of the car.

I hope and truly beleive that the matter be settled in an amicable manner and customers satisfaction shall be withheld as hyundai india's policy. If the matter is not settled, to my justified conditions, within next few days i may have to approach the court of law for the redressal of my stated grievances. A hard copy of the same is being sent to the concerned hyundai officials accordingly
Thanking you
With warm regards

Anshuman chakraborty

The registration department of s. N. Hyundai, malda, west bengal provides me the irresponsible and disgusting service. S. N. Hyundai malda (Registration department) did not inform me for taking and submitting the r. C. Book in time in the bank. As a result, i have to pay a penalty of rs 2950/-. I think, it is the duty of an irresponsible executive working in this show-room. I called but did not get any satisfactory reply.

Last 3 months back i have brought i20 magna car in bellad and company hubli branch. They had promised me they will give me corporate discount. And collected my all documents, my company id card, salary slip and my id and address proof. But may be they have cheated me and still i have not received any chq or amt. Kindly take it up... If issue is not resolved earliest. I will go to consumer court...

... Bought the new verna on 1/11/2019 and today i. E 4/11/2019 fog has started to accumulate in headlights. I know service centre staff is going to say “sir it’s normal... This and that” but its not normal. This is caused due to leakage and not proper sealing in headlights! It may be a b rank defect i. E manufacturing defect. Please give me solution for this!...

Dear hyundai motors,

I had transferred 25000 to a dealer upon repeated calls in order to book a verna car. But due to an immediate issue, i informed them to hold on to the booking.

In spite of several assurances from your side, 3000 inr has been deducted from the refund amount.

I reiterate the fact that the cancellation intimation was done within 2 minutes of making the neft transfer. Hence it is imperative that booking was not generated within this matter of time.

This is highly unethical of the dealer to hold the 3000 inr utilising the cancellation terms of hyundai motors.

You are hereby intimated to refund the remaining 3000 rupees at the earliest or provide the gst invoice of cancellation amount along with showing the proof that the booking was actually made before receiving the cancellation intimation.

Please note that failing to adhere to the above shall enable the undersigned to resort to legal authorities and exercising consumer rights to the highest extent possible wrt cheating and forgery including unethical business practices.

It is expected the matter will be settled amicably.

Very disappointed as these guys are cheating us. We made a booking for venue car at 16/8/2019 and the response still now is very disappointing. They said at the time of booking that the car will be delivered within 2 month as almost 3 months passed still they are saying due to low production the car is not coming. Why these fellows could inform this matter during our booking we had cleared all the finance paper and still now they are not saying about the date of delivery. The person who made our booking informed that the car will be delivered before october as he guaranteed and as a result we have sold our old car and because of him we made all the paper clear for finance and now they got the finance and where is our car?? We are responsible to pay the finance not hyundai team. So with very bad output from the team we are planning to cancel the booking and file a case for cheating us. These guys must think that we the customers having a big expectation and we are buying a car by taking a loan after which when u guys are cheating us with different dates and think that we are fools to accept what all idiotic think u say. You guys should think that we pays for our car and we are responsible to get the car at the time said. Now with very disappointed with popular hyundai at kommady as i made a booking at there because it is much closer to my home now i am refusing the customer not to go at this showroom as of you want a car for next year u could got at there and do your booking.

Dear sir,
I am a pleasant customer of hyundai cars and believe of the new product namely nios (At) and having the three more cars excepted this in my family.
I purchase this new car in the name of mrs. Sapan tyagi on dated 31st august 2019. This is the unique car of this segment.
But i have some issue in my car bearing reg. No up14ed7007 vin no malb351cykm017902.
When i check the boot space and found that the parcel tray inner lock broken. This was never used by me.
I went to the dealer ship to get it replaced but dealer person refused it to replace and saying this is the damage due to misuse/ abused. But my question is that a customer is purchase this car to waste his hard earned money to damage that lock.
What is my fault?
Or it got damage automatically then what is the quality of hyundai.
I am still with broken parcel tray lock and not able to use it.
Vehicle still run only approx. 500kms.
Why am i going to damage my car? What so ever i am also using the hyundai cars last 16 years and never face this type of issue at my past years.
This is my humble request to you please replaced this damage part with new one or gives me my hard earned money to me.

Regards

Mr tyagi
[protected]

On 30 sept, 2019, i purchased grand i10 nios from superon hyundai, near rajiv chowk, sohna road, gurugram. My chassis number is malb251clk m 024204 and owner name is mahesh upadhyay. After one month completed i sent my car for checkup in superon hyundai service centar. The boy who pick my car, gave me a customer copy that only show one minor dent in back side of my car when the car got returned from the service centre than i saw that a crack on the front glass of the car when i complaint about it in superon service centar, they began to blamming me upside down and began to saying this crack so was your already. If it would have cracked earlier than would have seen somewhere on my customer copy as well. The staff members of superon arguing too much with me. Their talking way was very nonsense. They have no manners to talk with customer. I am attaching hard copy of that customer copy.
Kindly i just want that the front glass of my car be changed as soon as possible.
It's first check up of my car and this is my first and bad experience with hyundai. I am feeling that i should have not purchased hyundai car.
I hope to you, you will take immediate action regarding my complaint.
Thanks ®ards
Mahesh upadhyay

Sir,
With due regret i would like to express my dissatisfaction with the ac of my car. I had purchased the car in june, 2015 and maintaining my car properly and periodically at rudra hyundai, burdwan. But, off and on i was facing problems with my ac. It was not working properly. Ultimately, service engineer of the company has opined that the ac compressor has to be replaced. Despite my periodic maintenance of the car i will have to change my ac compressor within a span of 5 years which is very much detrimental to the company's goodwill.
I would request you to look into the matter sympathetically and replace the ac compressor with a good gesture and relationship. Please note that i am using hyundai car since last 10 years and referred huge number of customers to the company without any personal benefits.
Details of my car : - 1) reg. No. Wb 16 am 1883, 2) engine no. - g4lafm683377, 3) chassis no. Malbm51blfm113039.
Thanking you in anticipation,
Yours faithfully,
Subir krishna choudhury.
Chandannagar.

I purchased the elite i20 crdi (2018 model) car, asta model in february 2019 from m. K hyundai, zirakpur which is now known as barkley hyundai, zirakpur. I have the following problems in my car.
1. The car has the worst pick up. The car could not accelerate well as the others car do. When the foot is take off from the accelerator the car do not have the enough torque to keep the car going as it happens in many other cars due to which every time after applying the slight brakes it has to put in lower gear.
2. The car loose a sudden power when the quick gear shifts.
3. The steering is too hard.
4. The car has no confidence in driving as the body roll in high speed is very high and the problem exaggerated due to hard steering.
5. The brakes are over sensitive. The braking distance is too high & abs are over sensitive and the whole car shakes while applying the brakes.
6. Engine noise is too high & the engine has no smoothness.

I have get my car checked 5 times in the barkley, zirakpur. They are unable to trace the problem in my car. Every time when i visit the service center they say your car is ok. I am fed up with your product. My car is under warranty and i am not satisfied with your product. I request you to kindly replace my car as the car has lots of problem as mentioned above. Thanks /basant mittal, [protected]

I have bay new hyundai verna car dt 25.10.2019 korba chhattishgarh krishna hyundai dealer has delivered me 10 month old car, car mfg 01/2019 and after two month car has one year old car dealer have chet me i have deside complaint to consumer foram. Please solve this problem i have returned this car in dealer and provide me latest version car please solve this problem

Customer name usha kataruka
Call center complain no 1-[protected]
Vehicle registered no wb26x0669
Respected sir
I would like to bring to your notice that hyundai has taken the customers for granted.. I am facing the problem since from 2018.. The bumper has not being properly repaired. The painting was also not done properly, and while painting they have also damaged my bumper.. The staring is also making terrible noise.
When ever we lodge a complain they as me to send the car and they keep it for a month... Sir please take a legal strict actions against them... I want my fare cost which i faced during this and i want the car to be replaced.. Please followup the given attachment. Car boot door is als opening automatically.
Sir after a month 1 car and the condition is like this.

I gave my vehicle verna to capital hyundai, sector-63 noida on 3rd july. It was taken was mr. Abdulla at first. After repair, i received my vehicle after a month. So when i started using i found faulty a/c, faulty engine noise, faulty engine mounting etc etc. So when i complained them, they start saying sir this will be seen by service staff, we take care body work. So at first i was surprised, when any accidental vehicle comes for repair thn they just do body work properly and rest just do for god sake, is it? But i was helpless so followed them. Since thn i have been visiting them every now and thn. I think 5-6 times vehicle have been thr in last less thn 3 months. But now what i m fed is that my life was risk just day before yesterday, vehicle started leaking fuel and vehicle was heated badly. All coolant was finished and unfortunately i was on expressway. This was noticed at toll plaza otherwise i dont know if vehicle would have caught fire also. So when again i called them, so they said sir please come get the vehicle we will check it in-front of you. What will tell about vehicle engine, am i the expert in that. You guys need to verify the vehicle repair not the customer. Request you to please do all the test properly and resolve vehicle issues properly.
Mo: +91 [protected]

My car paint is peeling off and bubble like formation in the dickey rear door. The car is just out of warranty of 3 years. But it is very surprising to see this happening in such early stages. I am sure this is poor quality manufacturing process and not seen in any of my hyundai cars bought earlier.
The year of manufacture is april 2016
Secondly the mileage is extremely poor in petrol which trident hyundai is unable to fix in this three years. I am getting anywhere between 7.5 to 8 km per liter.
This quite terrible,
I want hyundai to resolve these two problem.
I am reachable on [protected]

I bought venue sx diesel last month, and figured out the door lock and unlock sound are just car horn sound and it is blaring like air horn and not able to be muted. I got ear pain due to this from the day 1. It honks once for locking and twice for unlocking. I took the car to dealership to get it muted but unfortunately they disagreed to do that and added it will void the warranty. And dealership agreed that other hyundai car models has mild sound and some models has option to mute it but especially venue there is no option and no support to mute it. I personally checked venue sx-o has a separate mild sound for lock/unlock but venue sx doesn't have mild sound instead of full blown horn. This differentiation was not mentioned anywhere when i bought.

As a common man, i am feeling bad for annoying neighbors by honking when lock and unlock and living with ear pains. I am scared to go near car to unlock instead i am doing from 20 feet away. Dealership provided an irresponsible answer that do manual lock/unlock with keys like stone age, with that i am getting scratches near the keyhole and having heavy luggage in the hands, difficult to do manual key lock/unlock. This feature will definitely should be fixed with an option mute/unmute or mild sound like venue sx-o. Is there anyway to knock hyundai's attention or legal option to get it resolved.

Hello joshi hyundai,

This mail is to express my grievance after purchasing a car santro sportz on dated 27th oct 2019. I heard well name of m/s joshi hyundai for their good services and quality work and this was the only reason that i never visited your door till taking car delivery. I belongs to ludhiana, due to non availability of santro sportz (White) in goyal hyundai, i came in contact with your representative mr. Dishu @contact number [protected]. I took quote from him and told him that i am getting the same car @ 5.23 lacs. (On road price) with all accessories and seat covers also.
He given me the quote of 5.20 lacs on dated 25th oct with all accessories and seat covers. We done the deal without any further negotiation as i trust m/s joshi hyundai since long back. After finalize the deal i experienced few deviations in commitment done by mr. Dishu which was related to banking formalities. It was very harassed for me because 25th was the last bank working day and i have to manage entire things on that day only. With all these harassment i completed all formalities and decided to take delivery on 27th morning (Pb91h1568).
While taking delivery got surprise that in accessories which was committed to deliver long with car was less (Perfume and body cover not provided). I told mr. Dishu to fulfill their commitment but he denied to give because as per him it was never a part of deal.
For your information, it was clearly discussed with him before deal done that in accessories following items will be incorporated.
1. Flap covers
2. Perfume
3. Body cover
4. Mats
5. Number plate
6. 5 litter petrol
7. Seat covers

Unfortunately i have not get body cover and perfume along with car, which costs around rs. 2000/- if i purchase form market. It is directly loss to me after bought the car from m/s joshi hyundai. Rs. 2000/- may be a small amount for both o[censored]s but i never expected such experience from your side.

Request you please look into this mater and discuss with your team if you can provide me the same accessories as per earlier commitment.

Regards,

Amandeep arora.

[protected]

I had booked grand i10 sportz on 28th sep, but still not received car. First they told me by 10th oct then 24th oct, but now they r telling me that production has been stopped for this so cannot deliver in this month. Will try in next month. Now they are telling me for magna variant or other cars for which i m not looking.

I want to enquire about it, if production has been closed for grand i10 then how they will provide me in next month or if can not give grand i10 sportz why forcing me for other cars.

Last saturday 19.10.2019 i visited garve hyundai and they confirmed that not able to deliver grand i10 sportz. Then they suggested to cancel and will refund full booking amount 5000 rs. Then i filled the form and then they told me after few days money will credited in my account. It is almost a week now and not received my money.

Still no proper response.

I dr b k patil owned a topmost diesel version of creta on 18th feb 2016 with reg no. Mh43 at 9390.. Since last 1 yr the colour of my creta is falling like paper on connect of back doggie. I had complained many times to the concerned shsrayu hyundai turbhe but invain. I want my whole vehicle to b coloured as recolour of d only part is going to cause changes in d look of my creta. This is just d fault on company's side. Kindly like at d earliest.