Hyundai Motor India Complaints & Reviews

Contract acc. No. 210450/[protected] na hlela jxjwdv9vdy1y

I purchased a vehicle via government subsidy. the financing co, bidvest bank. When i resigned from my work i paid the vehicle in full, 18 nov 2019 the service plan however has not been handed over, the bank only responded over series of quires raised with them. they even had failed to acknowledge the payment until the 11th dec 2019.

All i need is a service plan for the vehicle and obviously my log book.

Na hlela
Nathi. [protected]@gmail.com

Raj kumar singh,
Apsm, hyundai motor india ltd.

Dear sir,
I had purchased a new tuscon crdi auto gls by the name of sarojani builders pvt ltd with the registration date 12.4.17. Colour black, engine no.-d4hagu512706. Registration no. Jh-01cj2591.

However the car has a lot of manufacturing defects. Within the 1st six months of buying the car started troubling me. To start with, the car had a dicky shocker problem, faced it twice and had to take the car to the service center where the shocker has been changed, but then again within 3-4months it stopped working and again had to get it changed.in-between the two shocker problem, the battery of the car went dead, and then the battery was changed. Secondly the electric junction box was also not working and had to get it changed by your service center fairdeal hundai, bariyatu road ranchi.
Then after sometime, again got issue as my vehicle started toeing left side, your service center told me that the tyre is bent and to get it changed, my car had covered 31000km by then and no warranty in the tyre was given. The type used belongs to nexun brand and i got it changed on my own expense even though i was told that there was some manufacturing defect in the type.
This week again, when i started my vehicle it sounded like tractor and there was a lot of white fuem coming out of the exhaust, so i reached out to your service center, they asked me to send my vehicle to the service center, they checked it and told that the injector has problem, they said, the injector will be sent to to lucknow for repair and it take around 5-6 days, hence i had to leave my vehicle at the service center.

Sir, i have been a loyal customer of hundai for more than a decade now with total of 6cars from hundai till date. None of such issues have ever come up with any of the cars. However tuscon has been miserable. As i know, this is the flagship vechile of your company and this was my reason for buying it but the experience has been very exhausting. The car had way too many defects since the start, kindly look into it. Money is definitely an issue but farther more the trouble it has been giving me is even worse specially after being the flagship suv which is expensive as well.

This is not my 1st email to you. I have already sent a few earlier to which no reply has been given yet.

Kindly reply and look into the matter and help.

I gave my 2019 hyundai creta 1.4 eplus for my second service. I just heard some noise in tyres like a sqeaking sound. I asked techinician to just test drive it once. He took the car he test drove it and said he will solve that problem.. After 10 mins i got a message from traffic police that i had two challans for overspeeding 1035+1035. I asked the manager over there and he responded me very badly. And i went to asst general manager and he did the same. This happened in sansai hyundai nalgonda town. Please make sure i get the justice

Hi,

I have brought hyundai tuscon gls 2019 model just 15 days back and the car is not starting.
Couple of days back since no one from hyundai kothari (Kharadi) came, i got it jump started with rsa team. Again yesterday i had to visit airport to pick my family and car didn't start. This is 9thdec 7pm, since service centre is closed till now no resolution.
How come hyundai india is manufacturing car which is started having these problem in just 15 days.??

I have sent the car to hyundai workshop a one week ago for repairing under insurance but the issue is not resolve yet, they are just processing the paper work since.

New car is in workshop since a week but no action is taken from company.
All the necessary documents were already provided to them still is is more than a usual time taken

Please file a complaint and make it faster and resolve the issue as soon as possible.

I am a proud owner of hyundai i20 elite car no - wb06m2638.
My car is a used car which i purchased 10 months back.
I choose to get my car servicing done for bengal hyundai service center at kolkata, 2/2b, tiljala rd, park circus, gobra, kolkata, west bengal 700046 because its close to my office
During the first serving, i faced no problem from pick to delivery and the i was quite satisfied with the quality of servicing.
But i all started from when second time i sent my car to the same service center. This time the quality of servicing was worst.
My car was not washed not cleaned properly, i found my ac is creating a problem, though i was charged for ac maintenance and all other servicing cost, i also stated experiencing noise at front and rear doors and also in the shock observers.
I call service center and shared my feedback. I was assured that my car will be get free washing and all noise and ac related issue will be resolved. The executive name sampa even told me that she is send a mail related to this matter and my car will be picked up shortly
But to my disappointment, neither i received any call or mail.
Since i travel a lot and don't have time to go to the workstation personally, i had to wait for getting myself free then send the vehicle to service center.
2 months back, i called and booked an appointment for another service as my noise was loud and problem in my ac not solved last time.
My car was supposed to be picked up at 11 am, but it was picked up at 2 pm.
Then i got a call from mr samit majhi who was in charge of servicing that it was too late, so proper servicing cant be done, only washing is possible and charged rs - 500
I lost my entire day but my car did not got any service.
I got a call a from the service center where i was told that next time no mistake will happen and my car will get proper servicing
Again i booked an appointment yesterday (8th dec 2019) and asked pick up my car from my office at 11 am. I got a call at 12 pm that someone will come and pickup which will take another 45 mints.
This time i simple denied to hand over my car as i can clearly anticipate that with such short time again my car will not get any proper service and i will be charged unnecessarily.
I am too disappointed with such pathetic service.
Whats the point selling costly car to customer when you cant provide proper service..
Better i get my car serviced from local mechanic

Regards,
Saurav
[protected]

Sir
Tnis is to bring to your kind notice that i visited your dealer in allahabad.
Hyundai dealer in allahabad sp marg refused exchange bonus of rs 20000/ on grand i10 nios, as seen on internet.
I am user of hyundai cars and have owned santro, i10 and verna.
I want purchase hyundai car again with appropriate offer.
Kindly confirm and update if possible.

Hi team
I inderpreet car owner of grand i10 dl8cat8439 i purchased in april 2018 from that time i am not happy with service my car is no giving average 5 times i request to hyundai service center that is pahwa hyundai my vehicle on highway giving 16 average the problem was coming while installing the back gear. And the showroom has not solved this problem. Not satisfied because this problem is not resolved this is bad feedback i will never purchase hyundai vehicle in future.

Regardsinderpreet singh
[protected]

I bought elantra vtvt 1.8 sx at car in may 2013.
This vehicle is being used single handed and for personal/family use. It has done only 16800 km till date.
The vehicle has a developed a steering problem. On rotating left or right it makes a clucking sound.
Vehicle has not done enough mileage to develop such steering problems. It must be a defect in manufacturing /design problem associated with the any of the components in the steering system and eps system.
I am thoroughly disappointed and feel that i made a mistake choosing hyundai car.
I would request hyundai to examine my car and remove the defect and display the attitude of high quality hyundai customer care.
Thanks
R n s g rao

Hyundai i20 asta manual has been ordered. The entire amount said by the sales team has been sent by demand draft. Later the sales team informed us that the product is not available. We availed loan for buying the product. They could have informed us before. We have suffered huge loss because of them. Now they say that they have an automatic version available and we have to pay 1lakh more for that. My contact no [protected]

I have ordered elite i20 asta from a dealer in trivandrum. The full payment was made in demand draft. They told us that the product will be delivered within 10 days. After getting the amount they are saying that the item is no more available. Contact no of mine-[protected]. They could have informed us before if the product was not available. But they cheated us by saying that the product will be made available if the full amount is paid.

To.
Hyundai

Customer Name: Mr. Ganesh Ramdas Kale Talegaon Dabhade Pune
Car Model: Xcent CRDi SE Pure White Reg. No. MH14FX3555

Dear Sir,
I was Servicing my car on Date 19th October 2019 for Routing Service at your Hyudai Authorized Service Station Garve Motors Pvt. Ltd. Wakad, S.N. 136/1A, 6. Pune. After servicing my car was lay down on Date 24th October 2019. That time I was check coolant and oil level of my car. But I found that Coolant and Oil Level was very low leveling.
Please emmigeatly reply my complain, my first complained was registered on 27 Nov.2019 but Hyundai company was no reply.
Please take a necessary action on your Authorized Service Station. Otherwise I send legal notice to him through consumer court.

Still issue not resolved already sending below mail

Dear Sir,

I have newly purchased XCENT and also it is under warranty, 1 month gone issues are coming day by day and service center giving me gives me mentally and physically harassment,
Recently i deliver the vehicle to the service center(Aditya Hyundai Bhubaneswar) service center saying vehicle have Engine defect and need to replace it, same thing i agree
and then customer executive saying its under warranty not possible work at our service center and you need to pay for service and also arguing/denied for service & same thing also telling to service center when my car was 1 month gone,
Simply i want say if my vehicle is new and also in warranty and the time of purchase also saying every thing cover warranty so why now Aditya Hyundai
denied for the same and arguing with me and gives me mentally and physically harassment. This very worst and poor experience with Hyundai

So request u kindly too early work on my case, if not i am going to consumer case.waiting for your reply
For your reference please check the attachmen

Hi sir,

Myself hiren taylor from vadodara. I bought my new i20 elite from rsa hyundai in may'2017 by the name of my wife which is saroj hiren taylor since that day i had timely given my car for services 4 times in rsa & 1 time in downtown. My house is near from rsa workshop so i usually go to rsa workshop kalali.

Here, i would like to share my review if it will really make you concern & take it on a serious basis. Every time i gave my car for service @rsa. I complained about my reverse gear & car jerking at 2nd & 3rd gear which is not working properly since i bought new. I have always given a damn excuse that is done even after service i went back immediately it is not done. Also the parts which were not in a condition to change i was fooled and ask to change. My few things were charged in my bill which was really not even touched by the mechanic. You can check my previous bills amounts which were approx rs, 14000, 8000, 8000/- even after paying so much money my work is not done & got silly excuses. Staff @ rsa workshop have a big attitude. So much of lies everytime. No value for customers everytime. I will share my experience below:

1. My car 3rd service was only washed & many things undone & given to me at my office. Upon checking & showing the same to hyundia guy. He replied me that tomorrow is festival so your work is incomplete. You can surely come after festival & your car will get the incomplete work done.

2. My last service i repeatedly (More then 3time) told the rsa guy name chirag patel that this is my 5th service and my above issues aren't solved yet. He promised me but again this time my problems are not done yet!! Infact he asked me to change many parts of my car which were really not required including my car wipers/clutch plates etc.. Wipers which i changed a month ago. There i realise that rsa just loots customers by asking to change parts just to increase bill amt. Just after service i got my car checked. I came to know many work was charege & undone like greasing was not done. Injector work was charged but not done??? (Due to injector work charged & undone, my car had a jerking problem) firstly i was told that i will be charged for parts as my warranty is over. They never knew that i had an extended warranty. Immediately they took a round turn saying your parts are now ok & it is not require to change. My old complains for reverse gear & car jerking etc.. Was really not done. What is this?

Our car i20 sportz was given for regular oil service and brake check up on 22.07.2019 and the vehicle was delivered stating all the works have been done and from last month onwards the engine oil light was blinking indicating low oil and when we checked with the hyundai company person, she said it should be the switch problem, yesterday when we checked there was no oil at all and since the vehicle is used regularly driven by a lady lot of risk would have been happened like engine seizing. Kindly look into this matter seriously and sort out this problem. We have uploaded the bill copies for your reference.

Myself Arpit owner of i20 active sx Vehicle no. UP15CS8496, India I have given my car to Hyundai service centre M/s Samundra Hyundai for an accidental repair. During the handing over of car to service centre I have checked my carefully for no loose personal belongings except car accessories like spare wheel, tool kit, etc.
After the completion of repair works in my car the day when I went for receiving it from service centre I found that the (OEM) gps navigation system installed was not working which was properly working during handing over to service centre I pointed out the issue to the SC manager they checked the system and found that there was no gps SD card present in the system. On getting information of the same I told them that it was very well working before handing over to service centre they can very well check the defect in inventory list. GM services has promised me that the centre cctv photo will be checked and you may visit tommorrow morning for enquiry.
Accordingly I manage to visit the service centre but from that day they are giving me excuses that the card is unique and cannot be stolen because it cannot be used in any other car except the same.
I have raised the complaint to hyundai customer care but I didnt received any input in this regard.

I owned creta automatic since may 2016, for last 3-4months i had faced a lot of problem regarding my a/c. I contacted joshi hyundai mohali for that, in the month of july they told me about gas leakage, but after 15 days it again showing similar fault. I again contacted them and this time they told me about a/c coil and thereafter cooling was good.
But for the last one month it stopped cooling, they told me this time about compressor failure. I was not able to understand why they took so many visits to detect a fault, after every visit they showed up with new excuses. It was very disgusting, so please go through it.

I had purchased i20 from your showroom bhakra hyundai ropar (Punjkab), having regn no pb24c8190. Within 7-10 days of purchasing front left end tyre got some issues regarding air. Had contacted your office and i thought may be sort down in first service. But during my first service they simply refuse to check tyre and told to check it from outside vendor.
Then i checked through a local tyre repair worker, he tries to fix it but after 2 days only same issue arosen. Then i contacted your goodwill office again and they assured me to sort it and asked me to visit at your showroom. As i belongs to near garhshankar - nangal place, i asked them if they can fix my problem from your nangal showroom as during sales they said to deal my query/service from there only. But they refused it and asked to visit at theirs only and assured me to fix my issue at the same day.
Then i visited at your office and spent whole day there, but still got no proper response from your side. Till now i got no response. Also got some seat related issues which they sorted out during my visit.
I am also a corporate client of yours, working in punjab national bank as a manager. Had sold many vehicles through your various branches as per tie up arrangement with our bank. This type of poor response and service is not appreciated.
Waiting for your early response.

Regars,
Jagdeep kataria
Vill dallewal, tehsil garhshankar,
Distt hoshiarpur - pb 144523
Ph no [protected]

Sir, i brought a new hyundai grand i10 car in the date of 30th october 2019 from the dealership of (Ss hyundai sales, kayamkulam opp. Elmecs multispeciality hospital, kareelakulangara, kayamkulam, alappuzha, kerala). They gave me a difficult car, while driving after 300 km i feel some noise into the gear box. I complained about in the service section when it was first service (1200km). But they returned it without checking. After that drove the car for 800plus km i still feel the same problem. It back to the showroom in the date of 28th november2019. They untied the car's gearbox fully. Yet they could not find the complaint.
Car details
Grand i10 magna (Petrol)
Temporary
Registration
Mark - kl/29/tmp/2019/7882
Engine number - g4lakm269156
Chassis no - mala851clkm019432
Purchase date - 30/10/2019
1st service date - 19/11/2019
Last admit date - 28/11/2019
Regards
Swaraj r
[protected]

I have informed the service center about the issue of the headlamps getting fogged up while the lights are turned on. They have performed all possible guidelines but still the issue is not resolved. I was informed by the service supervisor that its a manufacturing issue with the headlamps and the headlamps are supposed to be replaced under warranty. Its been over a month now the problem with my car is still the same and nobody at the dealership or service center is ready to take ownership for this. After a regular follow up with them i am continuously getting the repeated answer that we are working on it.

Dealership name - sachin hyundia, bareilly (U. P.)
Service supervisor name - mr. Saggu
Issue reported dated - 29/10/2019