Ibibo Group / Goibibo Complaints & Reviews

Domestic flight booking cancelled but no refund or re-booking options from the goibibo websites. The customer care is non operational.

I received an email from goibibo team that my flight from delhi to kolkata (Flight number - 9w195) for 30th october 2018 became non-operational.

But when i visited their website from my login, the status is still showing that booking is confirmed. There is no options provided...

Sir I booked to and fro tickets from Delhi to Goa on 7th October instead of booking on 7th November GO AIR G8-286 PNR B4TRKP and for return on 10th october instead of 10th November AIR ASIA I5-759 PNR:MN4H5C due to wrong booking of ticket dates I cancelled the ticket now the help desk guy someone Mr.Pradeep narula ji first said the ticket is not booked while he put me on hold after 2mins he said sorry we cannot retrieve your money . Sir I...

Hi, i booked a flight from krabi to bangkok on sep 29 and the booking got aborted. Later i got a mail saying "your booking was not confirmed because the flight and fare selected by you got expired by the time you reached the confirmation page". If it was expired then why was i allowed to proceed with the payment? The booking id was goflic[protected]. The full amount got refunded to me at this time. Then i got a mail from gaurav raj of...

I travelled from hyderabad to kolkata on 16th sep, 2018. My pnr is fbqgps. While web check-in, i booked a seat from the seats which were available. Rs. 600 was deducted from my account but the seat was never booked. I even have the reference number of the bank that it got deducted. Then when i called your support care, the person talking she booked me a seat which was of 0 denomination and she said whatever money i had spent on the previous...

Respected sir / madam
Subject: request for refund

This is krishnapiritha krishnamurti. I had booked a ticket from your app for a travel from coimbatore international airport to singapore changi airport yesterday (29 sep 2018) at 5.17pm. The travel was on 29 sep 2018 by 11.15 pm in air india express. I have attached the e-ticket which i received from your app below. I had already booked the ticket directly through the...

Tickets booked from Mumbai to coimbatore

Ref no payment by kotak Card 266730

Where are ticket
Call me [protected]
Dear NISHITH SANGHVI,

Your request for Goibibo Flight Booking via Kotak Mobile Banking has been processed successfully on 29-SEP-2018.

Transaction details:

Credit Card Number: xx7171
Amount: INR 19132
Transaction Reference Number:...

I booked a flight ticket from Bangalore to Pune through Goibibo using No Cost Emi for 3 months with HDFC credit card. 2 days later I got a message informing that my payment has been converted to 6 months emi with 13% interest rate.
I raised concern for this to which Goibibo support centre firstly tried to blame Hdfc bank for this issue. I got to know that this problem is from Goibibo’s end, so I again raised a complaint to them....

Today, i. E. 29.9.18, i booked a railway ticket bearing booking id no. Trndf591hbvv7e, for mr. Abraham pattiyani for travelling on mumbai rajdhani on 13.10.2018 from new delhi station to surat station. We got a notification thereafter, that the payment we made is safe with goibibo and that further details about booking will be furnished within 8 minutes. There has been no reply from your end. We would like to know if the booking is confirmed...

I had tried purchasing iball slide wing tablet vide Order #[protected] from Amazon on 25th August 2018. But after making the payment for the order, my order got cancelled stating the reason that payment has been declined ( the snapshot of the cancelled payment is attached)

But at the same time i had received a message from my bank stating that my account has been debited for Rs. 6851.00. I tried calling the customer...

Dear team,
I had booked a houseboat with i'd htl8jc4je from goibibo and they had confirmed me the booking. But when we reached to the houseboat he said our room is not confirmed. My money was deducted from my account and to reach that houseboat i had spent rs. 300 please call me on my number [protected] and let me know how the hotel was booked when it was not confirmed. Help me to get the refund for travel to houseboat and booking...

I booked a train ticket on 22nd september 2018 to travel on 29th september 2018. Ref. No. Trndf513lx9vlj, since 23rd september 2018 i have been trying to cancel my ticket, when ever i click cancel ikon your cancel page goes blank, tried trough customer care number, no use, twice sent concern through your chat, went totally waste no response from your team. Since it is booked through your site irctc is also not allowing to cancel the ticket...

Dear sir i would like to inform you your service is worst i have send send three times mail from your side but no one resolve my problem. I want to reschdule my ticket bt in my mobile app its not done. I tell them call me on my uae no. [protected] but no one can listen it.
My name is md ajmal flight no. Ix 194 pnr no. Zvarmy booked my ticket on 25 nov 18 this ticket i want to reschdule. Tell me how should i reschdule...

I had booked a hotel through goibibo app at bhadravathi on dated 20/09/2018 and i had paid amount 2 times and received confirmation receipt on email as well as whatsapp from goibibio, but @ hotel manager denied my bookinh by stating there was intimation from goibibio to him and i had to wait on road for 3 hours with family and kid at late night to book another hotel, which irritated me and wasted all my efforts and my time.

I...

I had cancelled a refundable flight which i booked from goibibo almost 3 weeks back and while cancelling the ticket online i was shown a refund amount of 58653 inr however after following up for almost 2 weeks i was refunded only 36768 inr was refunded. I have called go ibibo support multiple times and created multiple tickets online asking why the full amount shown in the cancellation receipt is not refunded. I am not getting any response...

Sir my booking of train in 2 sep but booking failed. My amount of 509.64 debited from my account. Then 509.64 amount refund on goibibo cash. Today my amount is not in goibibo cash and not in my account. Please refund my amount in my bank account mob [protected] my booking is trnaf4fitaozl2. Customer support team dates my refund in my bank account 5-14 days but not refund in my bank account after 25 days...

I was book a car from lucknow airport to kanpur on yesterday.
I pay your payable amount ₹1243/- but i was not received any car numbers or booking confirmation not in sms nor in email. But payment was debited.
No trip shows in your app’s my trip section.
I was trying so many times in app’s help section but the result is null.
Then i take other company’s cab and come to kanpur.
Now tell you where...

Dear
Sir / madam
I am satya dev from uttar pradesh, i have booked the train ticket online for my brother mr, gyan prakash from surat to mathura nz. Yuva no. 12247.
Money debit my sbi account but ticket not booked.

Bank details blow: to transfer inb ibibo group pvt. Ltd.
Ref. No. : [protected]igaekyjds3 debit. 780. Rs
Please sir fin dout the problem and send the ticket.
Passenger...

This is to inform you that i have wrongly made a payment of rs 7148/- to ibibo by net banking from my account number [protected] of corporation bank branch lucknow on 25/09/2018. Account is with the name of the modular interiors.
Kindly refund my money at earliest.
For any concern contact me on my mobile number-[protected].
Thanks
Shubham agarwal...

Hello Team,
I tried booking a flight from Bengaluru to Hyderabad on 18th November, the amount has been debited from my account but the ticket has not been generated. I have been informed by your customer care executive that it is a payment failure and the amount will be refunded to me.
Please look into this immediately and confirm the same.
Please refer to the Service Ref Number in the subject line of the email. br...

Dear Team,
I have made a school fee payment for my son on 19/8/2018 through the web site
http://www.bvbpoochatty.in/index.html through internet banking. After finishing all the transaction I got an error message screen.
Now the amount is debited from my federal bank account but not yet credited to the school account. Please do the necessary. The transaction details is
Ref : FN/SHP/[protected]/[protected]/IBIBO...