Ibibo Group / Goibibo Complaints & Reviews

I booked ticket for 2 from manmad to managalore from goibibo.
I want to cancel my ticket but it is not showing in the app now and i m unable to cancel it from irctc as it is booked via goibibo.

I called there customer care numbers [protected] but unable to talk to customer care executive.

My ticket is of 3110 rs of tomorrow morning 5 am if it will not be cancelled i'll be in loss of 3110.

Contact...

1. Booked a bus from ballari to bangalore using goibibo.
2. On time the operator cancelled the bus without any prior information and said there will be a complete refund.
3. I spoke to the goibibo customer care. They checked with the operator and confirmed the cancellation and said there will be complete refund.
4. After few days i see the status on my booking as 'refunded'.
5. I tried calling the support team...

I booked 3 flight ticket from goibibo apps. When i booked a ticket for 26 nov from patna to bangalore. Autosuggestion came and site booked the ticket for 27 nov without asking me. When i called customer care they ask for cancellation charges or reschedule fees. This is not customer mistake. Why you have change the date in next page. Please help me. My pnr number is m6skrm. Go air is saying this is goibibo mistake. Please resolve this issue...

I have booked 3 tickets from bhopal to mathura using goibibo on 2 august. And the money (Rs-3595/-) is deducted from my account but booking was not done. And i got a message to refund the amount with in 15 days bt still i did;t get the amount back

The transaction id is: (Trnmf3ha840bye)
Please check it and let me inform.
It has been more than 1 month but i did't get payment back.
And i am not able to connect...

It is very strange to write down here that the goibibo has appointed team o[censored]nprofessional people on their helpline desks i. E. Might be 10th class pass who do not know how to respond to the queries of complaints of customers who by mistake have booked tickets from their sites. It is totally unprofessionalism and forgery committed by these types of sites who are pocketing money of innocent persons for years and getting interest on the same....

Dear sir/mam

Myself saugata tarafdar, yesterday evening i plan for my next tour, and started my booking trains and as well as hotels also. But unfortunately there was a mishappening from returning madgaon to mumbai via train, the payment made but my ticket not get. So i book another payment and get my ticket.

I will send you my statement for your kind perusal.

With thanks and regards
br...

I have booked ticket yestarday from goibibo app. But it was initially shown processing payment i had waiting but payment was failuare at time 11.35pm of 4th sep and money deducted 5th sept. My account transaction referance no. Is[protected]igahewhb7 of rs.
4366.96. When my amount will refund on my account please send me details about my refund money....

I booked a cab from go ibibo, this is the worst experience i ever had with you guys, first i book the cab and paid the amount i am traveling from delhi to kanpur, the first cab driver information i got he let me wait for an hour then the driver called me and said i will not go after that i called customer care team they let me wait after talking to a manger name mohan or rohan i am not sure he arranged another cab, i boarded that cab but...

Today, the 4th september, 2018, at about 9 pm, i opened an account in goibibo.com with my mobile phone number [protected] and found that someone has already opened an account with my phone number in the same website goibibo.com with different email address '[protected]@dummymobemail.com' which is not mine. As the site do not provide facilities of changing email address i cannot change the email address into the account i use and i fear that by...

I have booked a bus ticket with goibibo on july 5th to bengaluru by paying rs.2370. The amount got debited from my account and the transaction got failed. When i called next day, the goibibo executive told that the amount will be autocredited in a week. I waited for a week and nothing happened. When i checked with my bankers they said, it is with merchant only. But goibibo continuously denying the same. I am in great confusion now. Please...

This complaint is regarding your booking id : gomupkgintf390e04692 dated 17th august 2018.
On 17th august 2018 i attempted to book flight ticket for my daughters ms. Meenakshy suresh & sreelakshmi suresh, from trivandrum to kuwait through your website goibibo.com. I was able to book it and got the confirmation from you through your email at 2.23 pm after paying a total amount of rs. 59, 277/-. I am attaching herewith the copy of the...

Please refer to various communications with railway department, IRCTC and with your goodself regarding the above. Please note that I had booked 5 tickets from Ambala to Kopargaon in the month of May 2018 through Jehlum Express 11078 and got PNR No. [protected]. Just like that I also booked return tickets for 18.8.2018 from Shirdi to Chandigarh through Sai Nagar Shirdi Express No. 22455 and the payment was deducted by the IRCTC from my account...

Please note that I had booked 5 tickets from Ambala to Kopargaon in the month of May 2018 through Jehlum Express 11078 and got PNR No. [protected]. Just like that I also booked return tickets for 18.8.2018 from Shirdi to Chandigarh through Sai Nagar Shirdi Express No. 22455 and the payment was deducted by the IRCTC from my account for five tickets and the tickets were confirmed. When on 14.8.2018, I tried to print out the PNR of return ticket...

Dear team,
I am thirumalai chandrasekhar, i booked online for jabbar travels for aug 31 2018 chennai egmore to bangalore. Booking id gobus83bbb1b6ea, with confirmed seat b5., on reaching the spot for boaring, the bus conductor refused boarding siting reason it is women seat? Which i didn't know, i requested him to take a concurance from the fellow women passenger, he refused, i requested alternative seat any where he also refused....

Dear sir i was booked a ticket on 16 aug 2018 from chennai to tenkasi for kallada travels (Suresh kallada). A bus was cancelled due to flood on kerala. Then travels worker or employee said your amount was refund within two or three days on or before. But the amount was not refunded. So i humble request you to return my refund amount. My booking id is gobusandca4e909e8d. And goibibo account is [protected]...

Dear sir / madam

Earlier l launched a complaint regarding hotel booking made through gobibo.com on 12 th may 2018.in that case transaction has been showed failed but amount of rs 9246/- was debited to my account. After that you looked into the matter and told me that there is no any such amount credited to your account. So i launched a complaint in my bank (Bank of india). After their survey they told me that the transaction...

Sir,
I have lodged a complaint with complaint id no-2055244.in spite of repeated requests regarding my itinerary. But no reply has received from goibibo or airways. It has disappointed me with the services not provided from any end.

I have booked flights which was cancelled by airline and they allotted me another flight which will not able to catch me the next connected flight.

There were many mails and...

I had booked bus ticket from pune to khmagaon on june 5 2018, with redbus
Ticket no: tm[protected]
After booking the ticket i had received information like boarding point bus timings and driver number of travels.
I had received incorrect information about the bus from redbus.

On the bus boarding bus left without me and when i raised complaint multiple times to redbus however they are not listening and...

I try to do a rail ticket from mumbai to delhi on 27of july 2018 through yuva express go ibibo already take my money that is 3150 rs but they not confirm my ticket after this they told me that my 3150 rs is refund in my account in 5to 14 working days but now it is almost one month where is my money this is my hard work money refund my money as soon as possible it's almost one month...

I want to cancel my flight tickets from kerela to kochi and back on 9th & 16th sep respectively. Got to know from your support desk that penalty will be 300 per person. This is not acceptable. You guys are looging your customers. Even if kochi airport is working in sep it does make any sense for me and my family to tour there. You guys are taking advantage of the situation. I will never again in my life book anything from goibibo...