Ibibo Group / Goibibo Complaints & Reviews

I booked a hotel through goibibo on 2nd aug the payment was deducted from my acc but due to signal problem somehow site closed and room was not booked. Then again i booked the same and made the payment.
After so many working days even goibibo did not refunded the money.
Even though the customer service said that they have received the payment with same transaction id. And now they are not responding my emails and phone no....

My name is ashiq
I booked flight through goibibo online
I entered wrong traveler name and i informed goibibo customer support they advise cancel the trip will get refund amount and make new booking i did it. Now they are not issuing refund.

My flight details are below
Passenger's name
1. Mr antique ashique
Going | 6h 30m
Status
Confirmed
Seat no.
Ai34
Ticket...

Name entered at the time of flight booking was suresha hg and we have booked before passport received
Now i want to change name as per passport that is
Suresha hosahalli ganesha

I have raised so many requests, 24524853, 3 more request i have raised.

I am trying to call them as well but no resposne

Pnr is ces2wf

Please change the last name as per passport....

Hi team.. Myself gaurav yadav.. [protected]@gmail.com
I booked a room in hotel mansarovar paradise, moradabad on 18th aug. I did not avail the room on the said date still they are not refunding the amount.. Hotel says only ibibo can return amount.. Ibibio says only hotel can do that.. My 2520 rs are still not refunded. They both are harassing the customer and found a way to loot customer.. I was eagerly waiting for the refund.....

I have booked flight from your site. Pnr-wprepy (706-[protected]). I received mail from your side for cancellation of flight by airlines & given me alternate option. Dear sir,

Greetings of the day!

Your reply on the following not received till date. Please do the needful or refund my money so that i can book from other sources.

On checking with airlines sites the followings found, please clarify...

I booked a room for five days in the month of february 2018 with full amount paid in advance from 8th august to 13th august in hotel marino view port blair but i sorry to say that this hotel is not available for booking n they never convey about the hotel expect sms on booking confirmation but when i reached the hotel then found the reality they cheat the people in the name of hotel booking and utilise the amount for six months pl bevare...

I subhendu kr dey have an account with ibibomail.com my id [protected]@ibibo.com
I unable to find it, now i m hear ibibo mail has been closed. This email id was connected with my facebook account and instagram. Now my fb and instagram account not opening and security mail sent to my [protected]@ibibo.com mail.
Kindly check and let me know what you want to be able to get back my id and open for fb and instagram security settings.br...

Respected sir,
This is regarding goibibo.com i wanted to inform you that i had booked airinida aizawl to culcutta ticket form goibibo.com on 28/07/2018. I was cancelled my ticket due to posponded tha date of travel. I was inform that i will get the refund amount with in 15 working days but now allready 30 days and i have not received the refund yet.

My details:

Name: h. Thantluanga
Date of travel...

Sir,
On date 23/08/2018 at about 1400 hrs. I got an air ticket reserved for my relative from Delhi to Toronto against PNR YLG31 & SG2LAA in the name of Momi Navjot Singh. Today (24/08/2018 at 10.30AM), due to change of plan, I called the customer care no.[protected] from my mobile no.[protected] for asking the cancellation charges of the said air ticket as well as the charges for change of flight. I was told that an amount of Rs.16712...

I hate the # service of goibibo not even one customer care parson has pick the phone call i’m very much hurt from your service i need my money back
Still my booking was not confirmed and my money was dedicated i need my money back

Syed khaleemuddin
Chennai to bangalore
Bangalore to chennai

Booking i’d
Tuaj0tzkz, tuaj1kkqv.
Pnr no: tfaqlb, rkysus

Khaleembr...

Hey Sir! I had a booking with you from Bangalore - Singapore and Singapore to Christchurch last week. Unfortunately I couldn't travel because of immigration problem. I have been there for the check in and airlines didn't allow me to travel, they couldn't have boarding pass. They said its ok that you will be able to get full refund from airline side. I called your customer care straight and tried to cancel it. It was cancelled but the next...

Dear Goibibo,

I had made a booking of flight for me and for my two cousins for Geneva (Switzerland) to Rome (Italy) on 27th of July 2018, but due to some technical or other reason the booking for not confirmed.

The amount of Rs. 47, 739 was deducted from my bank account. Immediately i got the call from your employee that my booking is not success, but they received the amount which they will refund me in 7...

It is really pathetic situation in my recent booking i. D - htl8p88hw3- rooms are really worst and not even cleaned properly. They charged about 4k per night. Trusted goibibo reviews and photos but not inline. After complaint 2 hours we waited in chilled climate from 5 to 7pm, no proper response from the coustomer care except saying we will revert back shortly. We are completely disappointed faced very tough time because of goibibo and hotel...

Sir,

I was made payment of property tax kdmc through your payment getway but txn failed same time and money got deducted... But as per bank transaction success and payment credited to you.
As per your requirement below is my details and attachment of deducted money

Transaction dt. 26./7/2018
Transaction id. S48430338
Epay to :/ibibo web pvt ltd/92087282
Amt. 3633.26
Bank :...

I have this book this complain since long, recently ie on friday i have received email from alvis. Massey_isng00429, to provide my or my relative lives in usa so that we can call you, accordingly i have provided my mobile number on friday, 10 august, 2018, 11:24:58 am gmt-4 to call, but since than no any phone call received nor any email update received, every body mum, it ican not understand that when you asking to provide contact number...

I booked a room at hotel jinendra palace jaipur for one day 12/08/2018 through gobigo, but because the room was booked through gobigo
1. Allotted the room in basement which one not like to take. It was not a free offer from hotel.
2. No welcome tea/ snack.
3. No bathroom accessories (I. E shoap, pest, oil provided.
4. Rs. 300/- was charged for a guest who has a visit to me. No notice was there in hotel mentioning...

My relative mr. Amit vikram sigh was booking a hotel feom goibibo on 17/05/2018. At payment gateway while making payment, amount of rs. 12370/- got deducted but hotel not got booked and status was showing payment pending.
Now he contacted his bank and after 60 days they said that payment had been received by merchant (Goibibo).
Now when he called them (Goibibo) for refund, they simply closed the case by saying that he need to...

I have booked train ticket bearing the following details.
Pnr number: [protected]
Transaction id: [protected]
Train number / name:16382 cape mumbai exp
Booking date: 02 aug 2018
From: katpadi jn (Kpd) 24 sep 2018
To: pune jn (Pune) 24 sep 2018 00:35 hrs.
Ticket type: e-ticket
Vikalp status: no
Boarding station: katpadi jn (Kpd)
Date of boarding: 23 sep 2018 00:50 hrsbr...

I had booked (3ac) 6 train tickets from borivali to mavli for 16th september and i'm given tickets from dahod to mavli. The tickets are of no use to me at all.

The customer feedback team is responding that we have forwarded your case & have stopped replying since 2 days.

They are trying to avoid me and i want a 100% refund & damages for the same....

I had made a resrvation for travel from udairpur to patna on their website for 31.08.2018. Before completeing the booking i took a snapshot of the date and travel time and flight detail. On completeing the reservation the ticket received was with udaipur to delhin on 31.08.2018 and delhin patna on 01.09.2018.

Attached is the snapshot from their website which was taken.

A senior ctizen is travelling and its not...