Ibibo Group / Goibibo Complaints & Reviews

While booking an airticket a duplicate booking took place due to technical error and my account was been debited twice on 26th may 2018. Later on the duplicate was been aborted with the help of goibibo team. I was also confirmed over phone followed by mail that the amount for the aborted ticket will be refunded within 5-7 days. However i have not yet received a single ount refunded by goibibo team. The booking id is gofldmob5c1c07300082...

I made my booking to hotel rinn residency jubliee hills few days ago, today was my check in day. When i entered the hotel the owner said me that he has not recieved his payment through goibibo, where as i got a confirmation of booking from goibibo along with goibibo booking id and hotel booking id. Worst service ever, this sort of things drops a normal human being to great harrasement. I want my problem to be fixed....

Mfkjc7 this is my pnr. For over 4 days i am trying to get in touch with customer care. All their numbers have automated answer sating that we are facing too many calls so use the app and thet send a link. Ysing that link is futile. Days are passing by and the fares must be increasing and will cost me more to reschedule. But i guess goibibobhas a delibrate way to not be avilable to its customers so that they dont have to refund any amount....

Sir / madam

It had bought a plane ticket via goibibo, mumbai to jeddah saudi airlines, the ticket was refundable, the purchase date of the ticket was 11/09/2018 night 9:30 am, the date of the trip was 12/09/2018, the traveler was unable to go because of the urine stone and severe paine, it had informed the goibobo to cancel the ticket because of the reason mentioned, but goibibo did not care, and the traveler was losing all...

Sir,
I'm booked flights and payment paid successfully on 08/09/18. But not received confirmation tickets. I requested to you my payment return to me. My payment bank message are attached.

"thank you for using state bank internet banking. Reference no. For atom technologies ltd transaction of rs. 7257.0 from a/c ending 8012 on 08-sep-18 at 13:18 is igaehwdrr6."

By
Raju pm
Mob. [protected],...

I have been trying to get in touch with your team since past couple of days. Its not only been a very bad experience but extremely difficult. Your email for rescheduling says i need to contact customer care on +91 [protected] for abroad callers however the number is always out of reach or facing a heavy call flow and the line gets disconnected, not only wasting my money on the call but also not having solved my query.

I need...

I booked a jet airways ticket pnr - xeapcp on 14/09/18 at 10:38 pm for 2 pax (Pawan singal and surinder singal) from delhi to jodhpur for the date 16/09/18. When i recieved the confirmation of booking, it was done from jodhpur to delhi. The minute i got to know that there has been an error made by the app, i started calling the customer care number. Inspite of several calls, my call was answered 1.5 hrs later. ₹ 7922 was the ticket charges...

Booking id:trndf4hv24w67z
Email id:[protected]@gmail.com
With regards to your reply on my previous complaint about the fraudulent debit of rs.3000 by your company, i have attached the bank statement from 4/09/2018 to 11/09/2018 by screenshots. I received a call from your company.
The number is +[protected] and +[protected] and i have attached the call summary also by screenshots. Please take this issue seriously...

Dear sir/ma'am,

I am samarth trivedi, a student from india. I had booked a flight from ahmedabad to barcelona for 10th september (Ticket no.[protected], with goibibo.in the ticket my connectivity from madrid to barcelona was confirmed. But when i reached the station in madrid, the denied the same and rejected the ticket. Goibibo had not provided me the valid ticket.
So, due to that i was forced to buy the ticket...

I hadbooked a domestic connection flight on 16th august 2018 and canceelled same on same date which the cancellation numbersare as below:
Package booking number gomupkg[protected]. Flights coimbator hydrabad and hydrabad thiruvananthapuram. The rtraveller name is anil muhammed. His mobile number gven while the booking timeis [protected]. (My name is pramod kumar) now this happened hardly one month time and not credited the erfund...

Have been trying to connect with go ibibo representative since yesterday but everytime ivr is giving message that call volumes are high and therefore i should put my request from help option in the app. When i am going to help option, there is a robot who does not understand my query and just sending my templates.
Somehow i requested for rescheduling the flight and got the message that someone will connect with me in 6hrs but noone...

Hello. My pnr is mhpyrn. My flight is on 9th october from bdq-gau. It's a connecting flight. Bdq-bom is 10:35-12:00 and bom-gau is 12:55-16:05. But due to rescheduling of the 9w-136 flight, i. E., bom-gau, the timing has been preponed which makes it impossible for me to catch the second flight from bom. Kindly look into the matter and provide me an alternative. If not kindly provide me full refund. Thank you....

Dear team

My money has been got deducted on 10 Sept and on 12 Sept while booking train ticket.However my booking failed..this is second time this is happens ..No phone no to contact any authorised person and on your on line chatting service is nonsense
...
Please revert or I have to file a complaint in consumer forum..

Regards
Jagannath
[protected]...

This is regarding my 2-nights stay at hotel apex executive, mumbai on 1st and 2nd sept, 2018. I had pre-booked and paid an amount of rs.2654 for a room for 3 people through goibibo app for 2 nights. On reaching the hotel, i was offered a room where it could accommodate only 2 persons. No space for adding an extra mattress as well. The hotel staff suggested me to shift to a larger room and said that only 1 large room was vacant. Since it was...

Yestday night i book flights delhi to kolkata 15 september returns flight kolkata to delhi of 16 september my payment done but i didn't got e - tickets after a mail of goibibo company we resolve issues within 30 min. After that i didn't got any response after in morning i try again company mail i will resolve in 2 hours but again any response i call customer care number enquiry then he that book through bank app, i transfer ur call to person...

I made payment of rs. 5430/- to sose.org.in on 09.09.2018 for purchase its various products through union bank of india net banking. However payment has been declined as per sose's email, but in actual payment has been debited from my bank account. I inquired with sose, they have not received any payment against my order. But my bank acc statement shows the amount debited and paid to ibibo web pvt ltd. Please help me urgently and resolve...

I had booked train with booking id : trndf4iybo6hm9 but it had been canceled by some reasons but the company has not completed the refund yet...!!! All the cheaters are sitting their at the company. I am waiting since 10 days but according to this cheater company they were to complete the refund by 5 days after the cancellation but still they havent made the refund to my bank account...

Yesterday i booked a complaint regarding my refund.
My booking id is trndf4hv24w67z
Today they called me in the number +[protected] and +[protected]
He asked me my mode of payment and asked my card number and cvv and also the otp. After that i received a msg that rs.3000 is debited from your account. You have to look upon this and pay my compensation or else i will move to the consumer court. C...

Hello.,

On 08/september/2018 evening i had ordered pizza online from dominos.
Website. I used netbanking option for doing payment & selected hdfc bank for the same. However there was some issue while connecting to their server. Hence i selected union bank of india for netbanking.

This time my transaction was successful and the money got deducted from my bank account.

But to my surprise...

I booked a train ticket from mumbai to tirunelveli on[protected]. But my payment got cancelled. The ticket price is rs.1879. The cash is debited stating that it will be refunded within 5-14 days. But when i checked the refund status it is mentioned as "refunded" but still the refund is yet to come. So please resolve this issue as soon as possible.
Booking id:trndf4hv24w67z
Email id: [protected]@gmail.com
Contact no:[protected]br...