Ibibo Group / Goibibo Complaints & Reviews

Dear Team,
I have made a school fee payment for my son on 19/8/2018 through the web site
http://www.bvbpoochatty.in/index.html through internet banking. After finishing all the transaction I got an error message screen.
Now the amount is debited from my federal bank account but not yet credited to the school account. Please do the necessary. The transaction details is
Ref : FN/SHP/[protected]/[protected]/IBIBO...

I have paid for room yesterday at guruvayur. An amount of ₹ 633 was paid by me. Neither the room was booked by goibibo.com nor are they returning my amount now. Feeling cheated by goibibo. Never ever going to use or recommend these people for any use in the future. The transaction id has been provided here. Attaching the payment proof herewith. Really sad with goibibo....

I recently booked hotel for my colleague who was visiting chennai for official purpose.
I booked oyo 7224 krishna prasad in chennai (Booking id: htlpyy8v63) for september 20th 2018.
She reached late night and was searching for the hotel, shockingly there was no such hotel in that given premises. She searched for nearly 1 and half hour and later had to opt for other available hotel in the area.
I have already paid via...

I reserved train ticket from Bangalore to Ujjain through Goibibo app on 23rd September-2018, at 19.50 hours.
Goibibo reference number is TRNIF52NFF9GII and I received train ticket for this reference number and an amount of rupees 3780.64 was deducted at Citrusp* Goibibo.
But above mentioned amount of rupees 3780.64 was deducted twice and reference numbers provided are as under but no ticket is booked through these numbersbr...

Yesterday i booked a bus with goibibo. From belgaum to mumbai. My boarding point was couvery travels, pb road, opposite to market police station, belgaum. Yesterday there was some issue in belgaum so i called to the number provided.
The number provided was belonging to couvery travels and he said we dont have any realtions to meenakshi travels. I had the ticket for meenakshi travels. They said weekly 2-3 passangers come here and got...

Dear sir, our tour on 18 tsept from mumbai international airport to kathmandu 4 passenger by nepal airlines.in ur doc u advised us to carry photo id / paasport. We had carried all photo id except voters card & pasport. & airport authority disallowed the admissiontoflight. & this has caused cancellation of hotel at ktm. Total pecuniary loss involved is around 42000/-....

I am sanjay singh chauhan using goibibo for hotel and flight booking since 2years. They blocked my gocash wallet without any information regarding the same. I have earned a good amount of gocash from my reviews and previous booking. The reason they are giving is not at all genuine that there is risk from your account. I need to make new bookings and want to avail my gocash+ please help me out with this. I want my wallet to be unlocked as...

Booked krabi to bangalore for 10feb 2019 ticket twice.
Payment got deducted and booking was showing pending for more than 4 hours
After contacting customer care booking was cancelled and status was made to refund.
I am in a situation where my creditcard is been blocked for 54k which is not small amount and no update on when it will be refunded.
There is some serious problem in application where in airline price...

I booked bus tickets from pondicherry to bangalore for 2nd october. While selecting the bus type i selected non ac sleeper instead of ac sleeper. Within 5 minutes of realizing my mistake, i have been trying to amend the bookings but the service provider is charging cancellation charges. Go ibibo customer care is asking to check with bus service provider while bus service provider is asking to check with the go ibibo customer care. I dont...

I have paid the food licence renewal fees of rs. 7504.72 through fssai portal on 25 july 2018 with the help of my union bank of india net banking but neither had i received "form b"nor the amount has been reverted back to my account. I guess the amount is stuck in the payment gateway so please initiate refund back to my account. Would appreciate if you can get this issue resolved.
Payment details :
Bank : union bank of india....

I purchased a ba ticket boston-london-bombay at 1, 29, 299/- as it was listed as a premium economy ticket on kayak being sold through goibibo. I was surprised to find out its an economy ticket. Both kayak and goibibo have washed their hands off the episode despite several communications with them on twitter and e mail. I have preserved the screen shots which clearly indicate the ticket being offered is premium economy and not economy class....

I booked a connected flight just because of my baggage's which is 2*23, and i booked delhi to chelyabinsk.
1st flight pnr status is not matching with 2nd one
So the flight is saying you have to pay 100 euro for extra baggage
So please refund my amount because if i have to pay for baggage so why i need to 2nd flight connected. Please do something i have flight on 9th october. I am a student and i have limited amount...

I booked/purchased a round trip of 4 persons from new delhi to goa on 01/02/2019 and return from goa to new delhi on 05/02/2019. But you have issued me wrong ticket confirmations as from goa to new delhi on 01/02/2019 and return from new delhi to goa on 05/02/2019. I have made several complaints and requests to correct the position till date, but my all requests have gone unattended and futile. Please attend on priority to satisfy your customer...

Hello,

I have done two bookings in the name of mr vidyadharan on goibibo on 12 september for the the sun siyam iru fushi resort, maldives from sep 24 to sep 28 for rs. 78227 (Booking no: htlcqxtv7y & htlydq5txs). I got the booking confirmation as well from goibibo. The e tickets are attached. The confirmations say - "your hotel booking is confirmed. No need to call us to reconfirm this booking. Your eticket is attached with...

[#24357181]

I have cancelled my flight to rome due to a medical emergency. I have been following up for more than a month with the ibibo team (Ref no. Mentioned above) regarding my refund. Either i receive a reply to wait else no response at all, as its happening since last 10 days.

All the requisite documents have been submitted without any delay yet such unprofessional behavior is least expected from a service...

I hv booked the hotel for 2 night but due urgent work 1 night stay booking out of 2 night and the same has informed at the time of check-in. At the time of check out of the hotel they have to take up matter with the goibibo company. But you company declined the cancellation of 1 night stay and not refunding the amount which you you are supposed to refund to me. So request you to look into the matter and refund the amount to me.
br...

I have confirmed the booking of my stay at sonar gaon hotel, puri for 2 nights ie checkin on 18th oct'18 and check out on 20th oct'18. Again i cancelled the one day booking on 18th oct'18, and got confirmation from your end.
Booking id-htlsebm3rv and hotel booking id-[protected].
Now my checkin will be on 19th oct'18 and check out on 20th oct'18.
Till today cancellation charge of rs 5050.00 not yet credited to my account.br...

I had to travel for chandigarh on 8th of september 2018
But unfortunately i booked wrong date as 10th
And there were 2 passengers travelling later on i called the customer care and they told me that you have to reschedule it
I did that for my ticket and refund request was taken
But the other passenger travelling Miss Muneeb i was been told to book a replacement ticket for refund so i had to travel back on 10th...

My name is sunaina mittal contact nmber [protected], i booked a hotel and they denied that they dont give room to couples, i dont understand when i mentioned that 2 adults then why didnt they let us stay, they asked me to cancel the booking, thats what i did, kindly refund my money please.. Am a student and i need my money back, for further information kindly call me.. And try to assist me as soon as possible...

I was booking a flight ticket on 20/08/2018 from goibibo.com ibibo for amount of 16, 168.00 but it got failed and money got deducted without generating the ticket. I raised a complain to goibibo but till today i havent received the refund back and everytime i mail them i get the same email from them saying that they are working on it. I have not received refund of my cancelled ticket (Service request id[protected] and its been 28 days since...