Ibibo Group / Goibibo Complaints & Reviews

I had booked a Tiger airways flight through goIbibo which was not providing me Check-in baggage. Before I booked the flight, I had called the Customer care regarding my concern since I dont have a credit card to purchase the same from Tiger airways site. Customer care confirmed me that once the ticket is booked, GoIbibo will reserve for me the baggage and then I had to send the money through Netbanking to them.

Based on the...

Dear support,
I have booked a bus ticket for Honey tours and travels from Pune to Jalna dated 26 Jan 2017.
Bus was scheduled at 11.15 Pm in the night from Shivaji Nagar, Pune.
I got all the messages including Vehicle Details, Boarding Point details before reaching venue.
As soon as Bus arrived i checked with the Bus correspondent and shocked to hear that Ticket is cancelled!!!
I have not got any intimation...

I had booked a bus ticket from hubli to pune and cancelled if after few days. The status of refund as shown in goibibo support is REFUNDED, but the amount is not refunded to the bank.
I have also written to goibibo but havent received any response and also tried calling goibibo but it doesnt redirect to customer care. Kindly look into the issue as early as possible.
Booking ID: RBNGHXRYCM
Amount to be refunded : 815...

Today i have booked flight ticket from GOIBIBO and by mistake i have booked a flight with wrong timing. Instead of afternoon flight i have booked a flight of morning for the same day. The ticket amount, flight company and the charges were same only the timing was different. I called GOIBIBO customer care for a solution with minimum charges. Finally i got solutions of rescheduling or cancellation and the cost of both were almost equivalent...

I have booked a resort listed in Goibibo called, Gokarna internation beach resort. booked for a deluxe sea view resort, and totally not worth it. How come Goibibo not verified that much worst resort, where there is no route to reach and no parking faciliy, no cleaness and no room service, no hotwater facility. Attached are the images how the resort room looks like when i checkedin...

I am Ankita Bengani. I had booked my tickets from goibibo on 29th September 2016 from Bangalore to Kolkata on 26th January 2017.
On 13 January 2017 I received a mail from indigo reminding me of my flight and not to miss it.
Suddenly I receive a mail from goibibo on 19th January 2017 telling that my tickets has been cancelled.
I called indigo and talked to Debosmita and Deepshika asking how can it be because I have not...

I booked a hotel sidharth in shimla through goibibo on 7th jan, check in date 13th jan and check out 15th jan, after i tried to call Mr kuldeep hotel sidharth's owner from 10th jan (almost 10 time per day) but didnt pic my single call, so i ask for refund on 11th jan, every body knows that the weather condition of shimla is not good people stucked there from last few days without electricity and water so i decided to ask for refund, and i...

Dear
all i would like to share my experience with goibibo,
i have booked a airline ticket with go ibibo, for first time, and while booking in website, No where in any part of website they have mentioned that u need to carry a printout of your e -ticket, as a first time flyer I was not aware of the same becz I have got a sms from go ibibo says that your ticket has been booked and here is your PNR number
so I went to...

Goibibo is the worst travel agency I have ever encountered. I booked my air tickets through goibobo from bangkok to krabi. The travel dates are 25 jan for bangkok to krabi and 30 jan for krabi to bangkok via Thai Smiles Airways. There is a flood in Thailand due to which we have to cancel our trip.
I called the goibibo customer care to cancel our tickets, but the customer care executive, MEGHA is the rudest person i can think of. According...

I booked hotel shiwalik regency shimla via goibibo ( booking id HTLTU6TMAF/2108216 )dated 6 jan2017 to 9 jan2017...For three days
but there was no electricity, power backup, bathing water, food heating in chilling temperature of shimla.
So i had to change this hotel and i buy another hotel room in emergency where everything was perfect
but hotel shivalik booked through goibibo failed to provide any basic service, and...

HI SIR,

I HAD BOOKED A HOTEL WITH GOIBIBO.COM

Booking ID: HTLLDF8HEY
Booked on: Aug. 27, 2016, 4:07 p.m. IST

Euphoria Hotel
No.128/54/10 Opp. to IIM Adjacent to A2B Restaurant, Bangalore, India
Phone: [protected]
Email: [protected]@euphoriahotels.in

Vendor Booking Id[protected]
Total Amount
Rs. 3257

TICKETS:Re: [#4487234], 3605932br...

Hi,

The below email, communication is for for your info. I have used Goibibo.com booked hotel for Vedanta wake, Ooty hotel.
In the website they have mentioned the below services - Basic Bathroom Amenities, Cable / Satellite / Pay TV available, Housekeeping, Daily Room Cleaning. but non of the facilities hotel has and i have complained to Goiboibo team they have not provided the feedback or refunding the money 214 hotel...

1 STAR rating for EAGLE BUS
RAJOT TO PUNE.

CONS. 1. It will surely always take more time than stated so the rest of the bus companies it take from 16-18 hrs from Rajkot to Pune it takes Eagle 23-24 + hrs.
2. They always pick up extra passages from undesignated stops.
3. Fill tons of cargo which takes them 1-2 hrs to unload and for the same take the longest route possible.
4. Staff is very sarcastic...

I am complaining that I have seen my account o[censored]rvashi agency Delhi without any purchasing payment debit from my account and credit in ibibo account on date of[protected]
first amount is 2531/-
second amount is 25590/-
please refund this amount in account and give me details of this transaction how can this you do it.other wise I am submit F.I.R....

I had a booking the details of which i have attached. The app showed me that the hotel cost 8.2 k for a night, against 3.4 k, which is the actual amount.
I understand that ibibo keeps commission but not to the extent of charging more than double the price.
I paid, and lured by the false images ibibo put up, took up a room. However, the room was tiny, dirty and there was nothing similar to the images and not the price i paid.br...

I have booked a flight from Kolkata to Visakhapatnam due to some personal reason I have cancelled the ticket.the indigo airlines refunded the money but the ibibo company is not refunding my money after calling several times the company assured me that the refund will be given within 48hours but not refunded after calling several times after the given time since over one week.so I request you to please take necessary action against the company...

Dear Sir,
I have booked Airtickets To and Fro Ahmedabad - Delhi with booking ID YDFJQN and H7FCXV. In this i have choose payment option 24 month EMI under HDFC Bank. I have written to both but they are giving reference of each other and now finally escaping from the issue. Please find below communication with both of them.

Response Mail 1 from HDFC Bank : Date 27 Dec 2016 at 5.19 PM

From : [protected]@hdfcbank.combr...

Hi There,

I have done one booking with Goibibo, received an email that it has been confirmed and money was deducted ad well, now yesterday morning received a call stating that has been cancelled because of some internal issues.. tried reaching their customer service which is of no use at all. They are giving me options which don't like at all.
Useless and will have to take a legal action if I dont get any response by...

Dear sir
I have ticket booked from red bus. During the bus booking departure time showed in red bus website 20:30 bombey to ahmedabad (Egale falcon travels) and 16 seat available as same showed in dual bus available in red bus when i have selected first bus and booked ticket on time 17:53
After booking i have received ticket for time 17:55 and i have call received form travels operater time on 19:05 and i have gone boarding...

I have an unknown deduction from my account from payruibibowebpvtltd.

Bank : hdfc
[protected]-payuibibowebpvtltd
Reference:[protected]
I have not done any kind of transactions with their company or website. I'm concerned as to the reason why they have deducted money from my account. Please refund it as soon as possible and also let me know the reason why this stealing has happend in the first place....