Ibibo Group / Goibibo Complaints & Reviews

Dear sir/madam
I have made a tranasaction through my. Internet banking as on dated 06/10/2016 for booking of air india flight through ease my trip app. For rs 4756/- my account was debited but thicket was not booked due some error in internet connection and money was credited to your ibibo air account no. [protected] with ref. Name jitender nalwa and still not reversed to my account kindly look in to this matter and reverse the...

Dear Team
I have booked flight+Hotel to bangalore from Hyderabad for my 4 family members for 2 days.
They have checked in to the hotel at night 12.30 15th Oct and they have the return flight to hyderabad on 16th Oct at 09.45pm.
Hotel members are asking my family to check out at 12.00 in the afternoon on 16th Oct.

I have booked the flight and hotel for 2 days and they are worried because my parents are old...

Cashback not credited till now.

Hi Team,

I have made a booking on Goibibo through a campaign in which SBI is partnered with Goibibo to provide a cashback of Rs.1200 on booking of domestic flight above 5000Rs..
I have made a transaction for the booking on 24th August with below details-

Transaction amount-5031
Goibibo BOOKING ID: JCVHHK
Booking Date- 24th August 2016
Offer...

As per the booking, I had to check-in at the hotel on[protected] and the checkout date was[protected]. Since i was far away from the place, I called to the hotel manager and informed that I will be arriving in the night[protected], so that they should not give the room to other. But when I arrived at the hotel (at 8pm), the hotel manager said all rooms are full, they are unable to provide rooms at that moment. After so much of requesting,...

I had booked my ticket from baripada to bhubaneswar ..referance no.. GOBUSAND41f[protected] my bus departure time was 11.30 pm.i received my confirmation via mail in the morning itself and wat i see next one sms of cancellation of ticket at 11.19 pm.dis is simply harassing the customer.request the authority to take strict action towards dis unprofessional activity..as a lady..nw i m offered a sit behind the driver..dis too disgusting..wel...

I had booked my ticket from baripada to bhubaneswar ..referance no.. GOBUSAND41f[protected] my bus departure time was 11.30 pm.i received my confirmation via mail in the morning itself and wat i see next one sms of cancellation of ticket at 11.19 pm.dis is simply harassing the customer.request the authority to take strict action towards dis unprofessional activity..as a lady..nw i m offered a sit behind the driver..dis too disgusting..wel...

Ha ha shame on Goibibo and redbus the leading bus tickets booking websites. They are paying salaries for customer executives who doesn't know there company names other than URL names.

As I was booked ticked from Bangalore to tirupathi on 12 oct 2016 10.10pm. It's raining heavily at my bus boarding point(near madiwala P.S). I called up operator at around 10.14pm due to no response from operator he asked me to come 1km from there...

I am host on goibibo, I have two villas in goa which I have hosted, however I dont get any assitance from the business development manager regarding the status of my listing, on which page is my villa, how to increase bookings, I had agreed for 25% sharing still my property is not in any marketing initiatives

It pains to see the attitude towards hosts on your website, it is the peak season in goa, still there are no bookings...

My booking id is HTLRY9GJZX. I booked a hotel in Guruvayoor on June 23rd 2016 using my SBI debit card as there was an offer which promised a cash back of 30% of the remaining amount paid by me after all the discounts provided by GoIbibo(like gocash) into my sbi debit card account.But I haven't received the cash back even after 90 days of booking. When I called up their stupid customer service they are telling me that the offer is by SBI and...

I have made payment to airbnb today morning using payu gateway from my bank of india a/c. [protected] at 8:33 am.

The transaction failed but the payment was captured in the account of ibibo web pvt ltd for rs. 45, 851/- which reflects as debited to my bank account.

Kindly look in to the matter to reverse the amount back to my bank account.

Thanks.

Anand....

Hi,
I pay my Grab House rent 14000 through PayUMoney and this time I tried the secure browser option to pay the money. Instead of crediting the rent to CRYPTOPY TECHNOLOGIES PRIVATE LIMITED through PayUMoney it has credited the money to PAYUIBIBOWEBPVTLTD. I am still wondering why the money has got credited to IBIBO though I did the transaction from PayUMoney website. Can you please process the refund as I haven't availed any services...

I am from delhi and was checking hotels to stay in mumbai.I had trust in goibibo thatswhy I did booking for two rooms .But when I arrived I found the area very religiously voilent, hotel condition were very poor, the area is dongri now I think you have understood by name of the area.

Worst thing is I was with my whole family to stay there. There was no description about the rooms, images of the rooms shown on the app were totally...

Heeeeeeeeeeyyyyyyyyyyyyyyyyy IBIBO kindly cheack and do its needfullPlz re active my email id my personal data has been lost so plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz...⇄

Respected sir
I have booked a hotel in delhi on 14/09/2016 with bookind id htlwutu3zm and the same is cancelled by me but i have not received the refund in my account after 7 days. When i contacted the ibibo care all the time they reply that money has been sent from their end u contact to ur bank when i contacted the bank they replied they have not received the refund and also in my ibibo account refund queued is showing.
Please...

#booking id: htlet63hkz...
Before the above mentioned booking id i was a regular and loyal customer of goibibo... But the way you have taken your services at such a lower level... I have now decided not only to stop using your site but also decided to make others aware of the issue i faced and will educate and promote around 1000+ people in my group (Friends/office mates & whats app group) not to use your services...

I...

I booked a hotel via goibibo named sai priya beach resorts. The moment i check in the staff says that there is no room available and u have to upgrade the room by paying more amount. After requesting he gave me room no. 201 where the construction work is going on upper floor and there is lots and lots of disturbance and there is a wiring problem in room when u put the charger in plug there is sparking sound. When i complain for same there...

Very disgusting experience with GoIbibo. I booked flight tickets Shanghai to Delhi from Goibibo for 28sep, 16 to 9oct, 16.
First you confirmed my tickets with the following itinerary:
Shanghai - Bangkok (9:40PM - china easter)
Bangkok- Delhi (8:40AM - Jet airways)
And same flights for Return.

Then after two days you rescheduled my departure flight from Shanghai with Shanghai Airlines citing some...

On 17th august 2016, i got a promotional email from goibibo which says i will get rs.1200 cashback when i book ticket through their mobile app and make payment with sbi credit card. The offer was available for only that day between 2pm to 10pm. I checked the offer detail page: https://www.goibibo.com/offers/gokarde-wed/ and found i satisfy all conditions and hence booked 2 domestic tickets from dibrugarh to new delhi. It was a multi flight...

Sir,
I was trying to book a flight ticket on 26th of august but the money was debited and the ticket was not confirmed. So i called them, they said that the money had been sent back from their side and would be refunded in 48 to 72 hours by the bank but it still hasn't. Now my call doesn't connect to Goibibo helpline no. as they ask for the mobile no. that was used for booking and they that " there is no booking from this mobile...

I booked a room in Coorg for 2 night stay from 3rd to 5th sep 2016 through Goibibo. The website has confirmed the booking and received payment. A day before the journry, the customer care of Goibibo has contacted and asked to confirm another hotel as the former one has some issues. Even after confirming the same, they haven't made the booking. As we reached the hotel, we found out the same. Goibibo asked us to wait 10 mins and that went about...