Ibibo Group / Goibibo Complaints & Reviews

Hello Team,

I have booked two flight tickets (AIR PEGASUS Flight company) from Goibibo site for 24 december 2016 from cochin to bangalore and after one month of booking, I got mail from AIR PEGASUS company for "Airpegasus - Flight Cancellation" then I called on the given numbers which is mentioned on cancelled receipt that is[protected] but call was connecting then I checked on website to get know the current status of my...

Sir, i booked 1 ticket on 13 nov 2016. From "Muktainagar" to "Pune" of bus "Jai mata di Travels" via goibibo.com. Amount of Ticket is as given below.

When i moved towards my seat,

I found that allocated seat was very dirty, spitted n gutakha pouchs were spread over there. I asked to cleaner n driver but they said that your ticket is online hence you should contact to booking company.
I want my 624 Rs...

On a first hand i urge to the readers not to use goibibo. They have this illusory trick called go cash to full the customer.

I been loyal to goibibo for 2 years with more than 20 bookings, i had booked 3 tickets today with goibibo with 2 tickets i redeem my earned go cash when i did 3rd booking they did ask me for option to pay by go cash i marked on the box to pay by go cash my booking was done successfully buy form my bank...

I had booked a ticket on 29th August, 2016 and was eligible fof a cashback of Rs.1200 within 45 days which has not been received yet.
I contacted Goibibo several times, initially they replied that they are processing it and I will receive it by next week. When these next week changed to a month, they replied that you are not eligible for cashback as the value required was 5999+ and your account was debited with 5847. I informed them...

Dear sir,

I have made online payment of rs 18000 towards my hdfc policy on 13.01.2016. I have confirmed from both the parties. Hdfc life is saying that payment is not received where as hdfc bank credit card is saying payment is transferred.
The details of transactions is as below.

Date 13.01.2016
Transaction amount :18000
Authorization code ; 013790
Arn -74056636014601300156609...

There has been an Unknown Deduction from My Bank Account without information or any transaction.For your information, on 5th November and 7th November of 475/- and 1093/- respectively.!!!
Please find below details

[protected]-PAYUIBIBOWEBPVTLTD [protected] 07 Nov 2016 1, 093.00

I have not done any kind of transactions with their company or website. I'm concerned as to the reason why they have deducted...

Hi,

This is to inform you that I have called the customer care executive of Go ibibo from Bangalore and cancelled the flight one and half before the flight taking off and We visited the airport and it took quite sometime in searching for Royal Nepal airlines counter at the airport as they don't have separate one and there were no one in the counter though we were there 55 minutes before the flight took off.
Our flight...

Hi

I booked my flights from Goibibo in Jul 2016 and till Nov, 2016, I have not received cashback of Rs. 1200. Each time, i called them they will tell me to wait and create new ticket.

They created complaint ticket with number 4080771 and 4999535. They are creating ticket for same complaint but nothing is happening.

I am very frustrated. Can someone help be file case against Ibibo group in consumer...

Deducting Money from My Bank Account without information or any transaction
For your information, on 02 November 2016, Payuibibo web pvt ltd.deducted an amount of Rs.164 from my HDFC Bank SB account

I have not done any kind of transactions with their company or website. I'm concerned as to the reason why they have deducted money from my account. Please refund it as soon as possible.

The details of the...

I made a booking on Ibibo on 10 july. For this booking I was to get Rs. 250 as cashback. I called atleast 20 times for same issue but not getting ant response. Atleast 5 of their agent promised me to call back me in 1 hr with detail of the issue but they never called me back.

In the name of cashback they are doing fraud, just to divert customer to their website. When it comes to pay back the cash they become mute with no answer....

Hi team,

I booked one flight of air asia pnr - afi8vw on 22nd oct via goibibo.
As the schedule timings was changed, so one of the air asia
Agent committed a false statement that if i cancel the flight then
I will get a full refund.
But later on, the air asia team denied by stating that it was an
Error from their side.
But goibibo team called me and said we have the call recordingbr...

Hi,

Let me start by saying that i am a very frequent customer of Goibibo for both Hotels and Flights and you ensured that i will never do any booking from your website again. I had never expected such a sub-standard service from such a renowned website.

On 1st November I did a confirmed booking via Goibibo for hotel Asia Health Resorts And Spa for a Quadruple Room since i was travelling with my family. The...

Goa - pune bus (rs590 per seat) dated 15/08/2016 cancelled. they simply run the same bus at the same timing by simply running the changing the bus name online at a higher price (rs[protected] per seat).
No alternate arrangement.
Money still not refunded for 2 tickets.
They refund money for 4 ticket after continuous follow up.

We have booked 6 ticket @ rs590.00 x 6 = rs3540.00 (approx).
Due to bus cancellation...

I have an unknown deduction from my account from payuibibowebpvtltd on 29/10/2016.

Bank : hdfc
[protected]-payuibibowebpvtltd
Reference:[protected]
I have not done any kind of transactions with their company or website. i'm concerned as to the reason why they have deducted money from my account. please refund it as soon as possible.
Please contact me at :[protected]...

Hi team,

I checked with goibibo multiple times, regarding the cashback on transaction done on 08/30/2016. Customer care agents and supervisor misguided me by saying that the other agents do not have sufficient information & i need to check with the bank. I checked with bank & they informed me that the cashback has not been processed from goibibo, so hdfc liaised with goibibo multiple times.
Even the floor manager-shaurya...

I have ordered a bus from delhi to lucknow. I have payed money for ac leyland sleeper bus but when i reached their the people of kalpana travels told me to sit in a normal type ac bus which even don't have a proper seats and good ac. I also didn't get the seat i selected. They were filling their bus like normal seater and in this i got the last seat. I payed more to travel in ac seater leyland luxury bus but didn't get it.
I trusted...

I cancelled the hotel booking and that time i was told i will get the refund but didn't got it. They don't disclose the details while booking and misguide by their question answer section. These guys are just behind earning money and not at all focusing on customer support. Its totally irresposible behaviour towards consumer. Won't recommend go ibibo to any one now...

I have booked hotel in goa of 30th oct in augast. And now yesterday he called me that they tranfer sum another hotel which is very bad and not comfortable at all.
And i am having all the proof of the booking in prachi and payment confirmation. I talked wit d guy name ishan thakur. He couldnt helo me in this matter.. I want that you please give me that same hotel prachi wich we have booked.. I dont want this benjuls bontique.
Hope...

Hi,

I had booked a bus ticket on 23 Oct 2016 at 12:00pm and it went failed redirected to a error page in website says my ticket is not booked.
Then I had booked train ticket for my journey.
At 3pm the I had got notifications and messages saying your ticket is booked. What the magic is this?

I had contacted customer care, he just shouted at me saying we will give partial refund.
For this...

I have booked three flights tickets with PNR Nos: O6RS3S, V7PWTF, KDB3VQ on 20th July 2016 with travel date of 30th Oct 2016 using promocode was GOHDFCD. With this promocode i should get a cashback of Rs 250/ticket (Total cashback of Rs 750) in my card within 60 days of booking but till date I have not received any casback in my card. I have already complained to GOIBIBO team thrice but have got the same answer that we will contact with our...